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JEN Penang Georgetown by Shangri-La

US$ 84

/ noite

Média para novembro

JEN Penang Georgetown by Shangri-La - Entrada (vista interna)

JEN Penang Georgetown by Shangri-La - Quarto

JEN Penang Georgetown by Shangri-La - Quarto

JEN Penang Georgetown by Shangri-La - Vista do quarto

JEN Penang Georgetown by Shangri-La - Banheiro

Preços para JEN Penang Georgetown by Shangri-La

Selecione datas para ver preços e disponibilidade

US$ 84

/ noite

Média para novembro

Média de preços por mês

Em JEN Penang Georgetown by Shangri-La, a diária custa em média US$ 81 no mês mais barato (outubro) e US$ 94 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio da diária em JEN Penang Georgetown by Shangri-La por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 83
fevereiro	US$ 92
março	US$ 85
abril	US$ 86
maio	US$ 89
junho	US$ 89
julho	US$ 94
agosto	US$ 91
setembro	US$ 94
outubro	US$ 81
novembro	US$ 84
dezembro	US$ 88

Mais caro: setembro (aprox. US$ 94)

Mais barato: outubro (aprox. US$ 81)

Sobre esta propriedade

Aproveite as instalações recreativas, que incluem um centro de bem-estar 24 horas, uma piscina externa e uma sauna seca. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).

Comodidades

Aproveite as instalações recreativas, que incluem um centro de bem-estar 24 horas, uma piscina externa e uma sauna seca. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center e serviço de limusine/carro disponível. Hotel oferece instalações para eventos, como um centro de conferências e salas de reunião. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.

Jantar

Experimente as deliciosas opções de almoço, jantar ou brunch aos fins de semana no Cafe Jen, um charmoso restaurante especializado em pratos da local e internacional. Outra opção é se hospedar no local e aproveitar o serviço de quarto (horário limitado). Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã continental disponível diariamente, entre 6h30 e 10h30, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 443 quartos com ar-condicionado e TVs LED. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais via satélite para a sua diversão. Banheiro privativo com banheiras ou chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.

Localização

Com excelente localização, JEN Penang Georgetown by Shangri-La fica no centro de George Town, a poucos passos de 1st Avenue Mall e de KOMTAR. Este hotel para famílias fica a 0,9 km de Prangin Mall.

Lugares próximos

1st Avenue Mall(0.1 milhas)
KOMTAR(0.1 milhas)
Prangin Mall(0.1 milhas)
Hin Bus Depot Art Centre(0.2 milhas)
Kidland Penang(0.3 milhas)
The Top at Komtar(0.3 milhas)
Chit Tiau Lor Ban San(0.5 milhas)
Rua Armênia(0.5 milhas)
Pasar Chowrasta(0.5 milhas)
Sítio Histórico de Georgetown UNESCO(0.6 milhas)
Cannon Street(0.6 milhas)
New World Park(0.6 milhas)
Loo Pun Hong(0.7 milhas)
Mesquita de Kapitan Keling(0.7 milhas)
Leong San Tong Khoo Kongsi(0.7 milhas)
O aeroporto mais próximo para chegar a JEN Penang Georgetown by Shangri-La fica em Aeroporto Internacional de Penang (PEN)(10.9 milhas)

Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto

Localização

Magazine Road, Centro de George Town, George Town, Distrito de Timur Laut Pulau Pinang, Estado de Penang, Malásia

1st Avenue Mall (0.1 milhas)

KOMTAR (0.1 milhas)

Prangin Mall (0.1 milhas)

Hin Bus Depot Art Centre (0.2 milhas)

Kidland Penang (0.3 milhas)

The Top at Komtar (0.3 milhas)

Mais informações sobre a localização

Opções de quarto

9

Quarto família, 1 cama King (Club)

Detalhes do quarto

1 Cama King

Acomoda 3

344 ft²

Ar condicionado

Wi-Fi (gratuito)

Sofá-cama

5

Suíte executiva, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 3

646 ft²

Ar condicionado

Wi-Fi (gratuito)

Sofá-cama

6

Quarto luxo, 2 camas de solteiro

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

301 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

7

Quarto luxo, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 2

301 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

8

Quarto família, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 3

344 ft²

Ar condicionado

Wi-Fi (gratuito)

Sofá-cama

6

Apartamento, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 3

646 ft²

Área de refeição separada

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

6

Quarto luxo, 2 camas de solteiro (Club)

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

301 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

6

Quarto luxo, 1 cama King (Club)

Detalhes do quarto

1 Cama King

Acomoda 2

301 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

Avaliações dos hóspedes sobre JEN Penang Georgetown by Shangri-La

8.5

Fabuloso

Com base em 11.681 avaliações verificadas

Quem se hospeda aqui?

Negócios

21%

Casal

28%

Famílias

30%

Grupos

12%

Viajantes individuais

6%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No JEN Penang Georgetown by Shangri-La, viajantes destacam uma localização central e conveniente para passeios a pé, próxima a shoppings e pontos turísticos históricos, além de uma equipe geralmente simpática e quartos limpos e confortáveis. No entanto, também mencionam problemas ocasionais com o serviço e a manutenção, que afetam a consistência.

Comodidades

Positivo e Negativo

Limpeza

Positivo e Negativo

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No JEN Penang Georgetown by Shangri-La, viajantes destacam uma localização central e conveniente para passeios a pé, próxima a shoppings e pontos turísticos históricos, além de uma equipe geralmente simpática e quartos limpos e confortáveis. No entanto, também mencionam problemas ocasionais com o serviço e a manutenção, que afetam a consistência.

O café da manhã é frequentemente elogiado pela variedade e qualidade, com um lounge exclusivo conveniente para lanches e bebidas. As instalações incluem uma piscina, academia e bar no lobby com música ao vivo, embora alguns considerem a piscina básica e problemas com equipamentos ou horários de funcionamento possam decepcionar. Espere uma estadia prática e com bom custo-benefício na cidade, com algumas imperfeições.

Comodidades

Positivo e Negativo

Limpeza

Positivo e Negativo

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações incluem uma piscina, academia, lounge exclusivo e um bar no lobby com música ao vivo. Alguns hóspedes acham a piscina básica ou antiga e mencionam problemas com equipamentos ou horários de funcionamento da piscina, enquanto outros consideram a academia adequada e o lounge conveniente.

Avaliações dos hóspedes relacionadas

8

Tom

25 de jan. de 2026

·

Hospedou-se por 4 noites

Clean room, well-appointed with good room service every day. Hotel location is walkable to historic centre but aside a busy road which can be hard to cross at times. Pool area leaves a lot to be desired, very basic with worn out chairs. Good breakfast options.

Clean room, well-appointed with good room service every day. Hotel location is walkable to historic centre but aside a busy road which can be hard to cross at times. Pool area leaves a lot to be desired, very basic with worn out chairs. Good breakfast options.

8

Scott

22 de mai. de 2025

·

Hospedou-se por 6 noites

Perfectly pleasant hotel. As ever, very warm, friendly and helpful staff with a professional approach to their work. Great location in the centre of George Town - try 99 McNair for hawker food - 2 minutes round the corner from the hotel. Room was pleasant, clean and modern. Breakfast was very good. Lobby bar was nice with good cocktails and great live music at the weekend. The club lounge is good - the selection of drinks is small but OK - international and local beer, wine and free pour brand spirits. The food is more than sufficient for an evening supper if you can't be bothered going out (or if like me you are greedy) but it would be better still if it was more authentic malay food. We would stay here again. :-)

Perfectly pleasant hotel. As ever, very warm, friendly and helpful staff with a professional approach to their work. Great location in the centre of George Town - try 99 McNair for hawker food - 2 minutes round the corner from the hotel. Room was pleasant, clean and modern. Breakfast was very good. Lobby bar was nice with good cocktails and great live music at the weekend. The club lounge is good - the selection of drinks is small but OK - international and local beer, wine and free pour brand spirits. The food is more than sufficient for an evening supper if you can't be bothered going out (or if like me you are greedy) but it would be better still if it was more authentic malay food. We would stay here again. :-)

8

Soh Guat Cindy

2 de mai. de 2024

·

Hospedou-se por 2 noites

My first trip to Penang and after reading past reviews decided to go with JEN Penang. The stay was pleasant and the staff were very courteous plus super helpful. Location wise it is within walking distance to many attractions nearby and the famous Top of Penang. Buffet breakfast has a very good spread of food choices and tasty. I would say there are 2 areas which probably need some step up. Firstly, the pool closes at 7pm and we didn’t get the chance to use it as our day trip ends about 6.45pm. The other was the room card key. Only one key plus a dummy for inserting inside the room. Maybe I should ask if we could have extra key card coz the timing needs to be right to get back to the room with just one card. Overall, highly recommended for the value and accessibility to the area.

My first trip to Penang and after reading past reviews decided to go with JEN Penang. The stay was pleasant and the staff were very courteous plus super helpful. Location wise it is within walking distance to many attractions nearby and the famous Top of Penang. Buffet breakfast has a very good spread of food choices and tasty. I would say there are 2 areas which probably need some step up. Firstly, the pool closes at 7pm and we didn’t get the chance to use it as our day trip ends about 6.45pm. The other was the room card key. Only one key plus a dummy for inserting inside the room. Maybe I should ask if we could have extra key card coz the timing needs to be right to get back to the room with just one card. Overall, highly recommended for the value and accessibility to the area.

8

Darron

17 de mai. de 2023

·

Hospedou-se por 3 noites

I am a regular at the Jen Hotel. It is well located to explore the town and has shopping malls adjacent to it although they are in decline as the major department stores have now gone. The staff are all friendly and helpful. The restaurant has a good breakfast selection. The hotel was refurbished a few years ago and offers comfortable accommodation and offers great views from the club lounge. I recommend the club rooms as they offer excellent value and the benefit of drinks and nibbles of an evening. It's a great place to relax after exploring the town. I only have one criticism, the hotel has installed a floating barrier across the pool that prevents anyone wanting to complete laps or at least swim to swim to each end. I found this disappointing and I will likely consider other hotel options in the future as I prefer to have a pool when travelling that you can enjoy and can swim freely.

I am a regular at the Jen Hotel. It is well located to explore the town and has shopping malls adjacent to it although they are in decline as the major department stores have now gone. The staff are all friendly and helpful. The restaurant has a good breakfast selection. The hotel was refurbished a few years ago and offers comfortable accommodation and offers great views from the club lounge. I recommend the club rooms as they offer excellent value and the benefit of drinks and nibbles of an evening. It's a great place to relax after exploring the town. I only have one criticism, the hotel has installed a floating barrier across the pool that prevents anyone wanting to complete laps or at least swim to swim to each end. I found this disappointing and I will likely consider other hotel options in the future as I prefer to have a pool when travelling that you can enjoy and can swim freely.

10

John

22 de jul. de 2025

·

Hospedou-se por 3 noites

Wonderful stay. Excellent breakfast buffet each morning! Good location and nice pool!

Wonderful stay. Excellent breakfast buffet each morning! Good location and nice pool!

10

Ming Pei

21 de abr. de 2025

·

Hospedou-se por 3 noites

Excellent stay, still convenient although no longer directly linked to the mall. You need to cross a slightly busy junction to get to first avenue mall. Near all the yummy food location, easily walkable - all within 5-10 minutes walk. Live band at the bar every Friday, Saturday and Sunday. Will stay again next time

Excellent stay, still convenient although no longer directly linked to the mall. You need to cross a slightly busy junction to get to first avenue mall. Near all the yummy food location, easily walkable - all within 5-10 minutes walk. Live band at the bar every Friday, Saturday and Sunday. Will stay again next time

10

Michael

19 de mai. de 2023

·

Hospedou-se por 3 noites

The hotel is excellent, service is great, helpful staff. Great the Lounge on 16th floor, all day food and drink, 5-7 free wine beer etc . The shopping centre close by not much in variety, and not all rented. So only negative which for me not important in shopping mall stuff.

The hotel is excellent, service is great, helpful staff. Great the Lounge on 16th floor, all day food and drink, 5-7 free wine beer etc . The shopping centre close by not much in variety, and not all rented. So only negative which for me not important in shopping mall stuff.

8

Sumithra Devi Do

4 de jun. de 2023

·

Hospedou-se por 2 noites

At the start, it was quite a wait for the room to be ready even though we wished to check in slightly earlier, and they told us to come in at 3. At 3, they still took some time to prepare the room. The housekeeping is slow and is not attentive to litter or empty bottles left outside the room. So this is an area to improve on. Also surprising that there is no spa at this hotel, as the daily rate for the room is quite high. I may not be inclined to return to this hotel in future sadly. However, the concierge at the porter side are helpful and efficient aa compared to the front line receptionists. Rooms are quite well maintained, but the dustbins are not lined with plastic bags. So its not very hygienic.

At the start, it was quite a wait for the room to be ready even though we wished to check in slightly earlier, and they told us to come in at 3. At 3, they still took some time to prepare the room. The housekeeping is slow and is not attentive to litter or empty bottles left outside the room. So this is an area to improve on. Also surprising that there is no spa at this hotel, as the daily rate for the room is quite high. I may not be inclined to return to this hotel in future sadly. However, the concierge at the porter side are helpful and efficient aa compared to the front line receptionists. Rooms are quite well maintained, but the dustbins are not lined with plastic bags. So its not very hygienic.

10

Taig

1 de abr. de 2024

·

Hospedou-se por 3 noites

Nice rooms and great gym for a hotel that even has dry and steam saunas. Slightly farther from the main area, but a solid hotel.

Nice rooms and great gym for a hotel that even has dry and steam saunas. Slightly farther from the main area, but a solid hotel.

6

Tuck Wah

17 de ago. de 2024

·

Hospedou-se por 2 noites

While hotel has always been my favourite whenever I visited Georgetown due to it's location to various food options and places of interest, management seems to be neglecting state of rooms and amenities. Dust is clearly visible on walls, USB ports for charging is no longer working and two treadmills in gym is not working properly. Will be looking elsewhere for my next visit since getting around with Grab is so convenient nowadays.

While hotel has always been my favourite whenever I visited Georgetown due to it's location to various food options and places of interest, management seems to be neglecting state of rooms and amenities. Dust is clearly visible on walls, USB ports for charging is no longer working and two treadmills in gym is not working properly. Will be looking elsewhere for my next visit since getting around with Grab is so convenient nowadays.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes relatam quartos limpos, mas vários observam falhas, como poeira, itens antigos deixados nos quartos, pragas ou falta de reposição de amenidades, sugerindo uma limpeza inconsistente.

Avaliações dos hóspedes relacionadas

2

Siu Tong

27 de nov. de 2023

·

Hospedou-se por 4 noites

On 19-23 Nov 2023 stay, found silverfish and showed hotel staff pictures, requested room change but staff refused. After cleaning, no refill of toilet paper. Very disappointed. Cannot go there or recommend anyone to stay in this hotel again.

On 19-23 Nov 2023 stay, found silverfish and showed hotel staff pictures, requested room change but staff refused. After cleaning, no refill of toilet paper. Very disappointed. Cannot go there or recommend anyone to stay in this hotel again.

10

Phyllis

19 de set. de 2023

·

Hospedou-se por 2 noites

Overall was good. Just that the room furniture and wall are very dusty.

Overall was good. Just that the room furniture and wall are very dusty.

10

Adilah

2 de jun. de 2023

·

Hospedou-se por 3 noites

My room, 1110, was very dusty. I would like to suggest to vacuum up the whole room before putting guests in. Other than that, it was a very very pleasant experience. Definitely recommended!!!

My room, 1110, was very dusty. I would like to suggest to vacuum up the whole room before putting guests in. Other than that, it was a very very pleasant experience. Definitely recommended!!!

10

Chang Sen Tony

6 de out. de 2025

·

Hospedou-se por 3 noites

Clean room Friendly staffs.

Clean room Friendly staffs.

10

Chin ken

18 de dez. de 2022

·

Hospedou-se por 19.343 noites

Room clean and spacious for three persons. Breakfast is great. Staff is efficient and courteous

Room clean and spacious for three persons. Breakfast is great. Staff is efficient and courteous

10

Sonia

23 de jan. de 2026

·

Hospedou-se por 4 noites

Staff were friendly and very helpful and accommodating. Room was clean and location is very convenient. Keep up the good work, Hotel Jen, Penang

Staff were friendly and very helpful and accommodating. Room was clean and location is very convenient. Keep up the good work, Hotel Jen, Penang

6

jolyn

1 de jan. de 2025

·

Hospedou-se por 1 noite

Pillows too soft, didnt have good night sleep for the 8 nights. A bit dusty in the room. But i guess is normal. Staff are all very friendly and enthusiatic about their work. Buffet breakfast varieties a lot. Overall still okay.

Pillows too soft, didnt have good night sleep for the 8 nights. A bit dusty in the room. But i guess is normal. Staff are all very friendly and enthusiatic about their work. Buffet breakfast varieties a lot. Overall still okay.

6

Wing Ni

13 de ago. de 2024

·

Hospedou-se por 3 noites

The cleanliness of the hotel room is questionable as I found an old slipper by the side of the bed upon walking into the room. Front desk staff wasn't very helpful in helping to arrange rides to airport and wasn't knowledgeable about tourist attractions.

The cleanliness of the hotel room is questionable as I found an old slipper by the side of the bed upon walking into the room. Front desk staff wasn't very helpful in helping to arrange rides to airport and wasn't knowledgeable about tourist attractions.

10

Goh

11 de ago. de 2024

·

Hospedou-se por 3 noites

The room is spacious and clean. The bed was comfy. It is located in the city. Easy accessible to eateries. Next to it is a shopping mall. Will definitely stay here again if to visit penang.

The room is spacious and clean. The bed was comfy. It is located in the city. Easy accessible to eateries. Next to it is a shopping mall. Will definitely stay here again if to visit penang.

8

Sam

22 de jun. de 2025

·

Hospedou-se por 3 noites

Like - Room cleaniness and prompt room service. Dislike - Lobby couch/sofa are dirty. Due for a wash.

Like - Room cleaniness and prompt room service. Dislike - Lobby couch/sofa are dirty. Due for a wash.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis, com muitos destacando layouts espaçosos e boas camas. Alguns mencionam quartos pequenos ou antigos, travesseiros macios, número limitado de canais de TV, barulho no elevador ou corredor e ar condicionado barulhento ou fraco.

Avaliações dos hóspedes relacionadas

10

Bree

2 de jun. de 2025

·

Hospedou-se por 3 noites

Great location at the south end of Georgetown, easy walking to great eateries and bars. Very comfortable bed.

Great location at the south end of Georgetown, easy walking to great eateries and bars. Very comfortable bed.

8

Ding

27 de nov. de 2023

·

Hospedou-se por 3 noites

Pillows were too soft and were uncomfortable for me. Very happy for the family room that allowed for the family to sleep comfortably together in the same room. Conveniently located to the heritage areas and nearby malls. Was odd that combs were not provided with the room but that's a minor issue.

Pillows were too soft and were uncomfortable for me. Very happy for the family room that allowed for the family to sleep comfortably together in the same room. Conveniently located to the heritage areas and nearby malls. Was odd that combs were not provided with the room but that's a minor issue.

10

TEOH

29 de mai. de 2024

·

Hospedou-se por 1 noite

Location: City centre Shopping: Right next to Komtar, 1st Avenue, etc. Food: Less than 5 minutes drive (walkable) to famous food areas in Penang Rd, Macalister Rd, Burmah Rd, etc. Transport: Easy to get Grab and also near the coastal highway to the Airport. Cleanliness: Clean lobby and rooms, aircon smells fresh. Nice bedsheets and pillows. Inroom TV: a bit lacking in foreign channels. Needs more movies and sports channels. Mostly local TV channels.

Location: City centre Shopping: Right next to Komtar, 1st Avenue, etc. Food: Less than 5 minutes drive (walkable) to famous food areas in Penang Rd, Macalister Rd, Burmah Rd, etc. Transport: Easy to get Grab and also near the coastal highway to the Airport. Cleanliness: Clean lobby and rooms, aircon smells fresh. Nice bedsheets and pillows. Inroom TV: a bit lacking in foreign channels. Needs more movies and sports channels. Mostly local TV channels.

8

CHI LUNG CHARLES

14 de set. de 2024

·

Hospedou-se por 3 noites

酒店雖然舊，但保養好並且很整潔，員工有禮貌及工作效率也很快。只是房間隔音很差，門外或隔壁房間聲音都聽得很清楚。

酒店雖然舊，但保養好並且很整潔，員工有禮貌及工作效率也很快。只是房間隔音很差，門外或隔壁房間聲音都聽得很清楚。

8

Don

24 de jul. de 2023

·

Hospedou-se por 3 noites

Overall is good. Only the TV programme selection are super limited. There isn't much programmes to watch while relaxing in the room. Room door can be enhanced as the door seems like has a gap in between after locking in. Thank you for your hospitality,Jen Penang!

Overall is good. Only the TV programme selection are super limited. There isn't much programmes to watch while relaxing in the room. Room door can be enhanced as the door seems like has a gap in between after locking in. Thank you for your hospitality,Jen Penang!

8

Ng Hang

20 de mar. de 2025

·

Hospedou-se por 4 noites

My room is small compared with other hotel of the same class, and the TV reception is poor and of an older model with little TV prgrammes to choose from.

My room is small compared with other hotel of the same class, and the TV reception is poor and of an older model with little TV prgrammes to choose from.

10

po shen

27 de abr. de 2025

·

Hospedou-se por 2 noites

我住的房間電梯的運行聲音困擾了我兩天

我住的房間電梯的運行聲音困擾了我兩天

8

Lai Yue Gloria

8 de nov. de 2025

·

Hospedou-se por 3 noites

The room is smaller than expected however location is very good

The room is smaller than expected however location is very good

10

Wing Kee

14 de dez. de 2025

·

Hospedou-se por 2 noites

The room was spacious and clean The bed was very good had a few good night sleep. STAFFaattattentive and vortiod

The room was spacious and clean The bed was very good had a few good night sleep. STAFFaattattentive and vortiod

6

Seow Lian Jessica

3 de jul. de 2025

·

Hospedou-se por 1 noite

Not as good as I expected to be even i pay for club room. Room is quite small Very limited TV programs Room aircon is very noisy with a irritating sound

Not as good as I expected to be even i pay for club room. Room is quite small Very limited TV programs Room aircon is very noisy with a irritating sound

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente descrita como simpática e prestativa em todos os setores, incluindo recepção, concierge e equipe de restaurante, com esforços notáveis. No entanto, os hóspedes também relatam check-in lento ou inconsistente, problemas de comunicação e ocasionais casos de grosseria ou pedidos não atendidos.

Avaliações dos hóspedes relacionadas

4

EngChyeAndrew

25 de mar. de 2024

·

Hospedou-se por 3 noites

I have booked Hotel Jen Penang Georgetown via Experia. I was also asked and agreed to take the option of early check-in, paying RM118 for this option by Jen Penang. When I check-in at about 11.00am, I was given a room with a King sized bed. When I told the Front desk lady that I booked a deluxe twin room, she insisted that what is being shown in her system is a king sized bed room. When I asked for a change to a deluxe twin room, she insisted that the king sized bed room is what I have booked. So, I took the king sized bed room but upon using the wash basin to wash my hand, the wash basin was choked and water cannot drained off. I asked for a technician to repair and the technician was good and arrived within ten minutes. The water choke was cleared after he fixed the screw to the drainage lifter for water to drain off. Then I took out my hard copy of confirmed room booking at Jen Penang to the same lady at the Front desk. Now, she cannot insisted that I have booked a king sized bed room and agreed to change my room to a twin room after 4 pm. I am frustrated and disappointed as to why a twin room was not prepared for me since my early check-in was approved, confirmed and paid for before my stay on 22 March 2024. My first impression of Jen Penang was and is poor customer service at the Front Desk. After getting the correct room after 5pm, every other services are good, from housekeeping, breakfast service, concierge, etc. Will continue with another page by for checkout.

I have booked Hotel Jen Penang Georgetown via Experia. I was also asked and agreed to take the option of early check-in, paying RM118 for this option by Jen Penang. When I check-in at about 11.00am, I was given a room with a King sized bed. When I told the Front desk lady that I booked a deluxe twin room, she insisted that what is being shown in her system is a king sized bed room. When I asked for a change to a deluxe twin room, she insisted that the king sized bed room is what I have booked. So, I took the king sized bed room but upon using the wash basin to wash my hand, the wash basin was choked and water cannot drained off. I asked for a technician to repair and the technician was good and arrived within ten minutes. The water choke was cleared after he fixed the screw to the drainage lifter for water to drain off. Then I took out my hard copy of confirmed room booking at Jen Penang to the same lady at the Front desk. Now, she cannot insisted that I have booked a king sized bed room and agreed to change my room to a twin room after 4 pm. I am frustrated and disappointed as to why a twin room was not prepared for me since my early check-in was approved, confirmed and paid for before my stay on 22 March 2024. My first impression of Jen Penang was and is poor customer service at the Front Desk. After getting the correct room after 5pm, every other services are good, from housekeeping, breakfast service, concierge, etc. Will continue with another page by for checkout.

8

Tan Mui Wah

19 de jul. de 2023

·

Hospedou-se por 1 noite

The check in is terrible as I waited more than 30 minutes as there is only one counter manning for guests check in and check out.

The check in is terrible as I waited more than 30 minutes as there is only one counter manning for guests check in and check out.

6

Lee Chin

2 de jan. de 2026

·

Hospedou-se por 4 noites

The stay was good overall, and I was satisfied with most aspects. The counter staff and concierge were friendly and helpful. Their service was greatly appreciated. However, the operator customer service was rude and often sarcastic, which negatively impacted the experience. The housekeeping service did not replenish the tissues, which was a minor inconvenience. The pillows were too soft for my preference.

The stay was good overall, and I was satisfied with most aspects. The counter staff and concierge were friendly and helpful. Their service was greatly appreciated. However, the operator customer service was rude and often sarcastic, which negatively impacted the experience. The housekeeping service did not replenish the tissues, which was a minor inconvenience. The pillows were too soft for my preference.

10

Tieu Ngoc

14 de jul. de 2024

·

Hospedou-se por 3 noites

Overall is was good. Staff are very helpful and friendly. Initially the checking in processes was a bit slow since there was only one counter open. Afterwards they open more counter. The check on staff was quick to check us in. Facilities was good.

Overall is was good. Staff are very helpful and friendly. Initially the checking in processes was a bit slow since there was only one counter open. Afterwards they open more counter. The check on staff was quick to check us in. Facilities was good.

10

Pui Man

26 de dez. de 2025

·

Hospedou-se por 5 noites

Good breakfast good locations We lost a card holder and only found it out when arrive home, they helped to mail back Very good service and helpful

Good breakfast good locations We lost a card holder and only found it out when arrive home, they helped to mail back Very good service and helpful

10

Sonia

23 de jan. de 2026

·

Hospedou-se por 4 noites

Staff were friendly and very helpful and accommodating. Room was clean and location is very convenient. Keep up the good work, Hotel Jen, Penang

Staff were friendly and very helpful and accommodating. Room was clean and location is very convenient. Keep up the good work, Hotel Jen, Penang

6

Victoria Suzanne

30 de nov. de 2024

·

Hospedou-se por 1 noite

Expected better service from the ShangriLa brand. Staff were not very friendly or helpful.

Expected better service from the ShangriLa brand. Staff were not very friendly or helpful.

10

Alex

2 de out. de 2025

·

Hospedou-se por 3 noites

2 big standouts: Subbiah and his Team 2622622 in morning buffet breakfast over 3 consistent breakfast days took care of breakfast like it was his own hospitable establishment. Professional caring very hard working, gracious, 100% on the ball, make the whole experience top class. The food the drinks everything was crazy awesome. Kudos to this man and the team that brands this Shangrilla establishment. 2nd highlight was the reception manager on that day Keven who helped us on check in to help us with even our expedia booking converting our stay for 3 people to 2 people as my 80 yo mother in law got sick couldn't come and came up with using his discretion to throw in breakfast with Subbiah's team. we will come back to Jen hotel again when we come back to Penang and hope to see Subbiah again. By the way, subbiah never approached us, we approached him to tell him how good we thought he was and wanted to know how to provide a review. Thank you all incl the room cleaning staff at 908.

2 big standouts: Subbiah and his Team 2622622 in morning buffet breakfast over 3 consistent breakfast days took care of breakfast like it was his own hospitable establishment. Professional caring very hard working, gracious, 100% on the ball, make the whole experience top class. The food the drinks everything was crazy awesome. Kudos to this man and the team that brands this Shangrilla establishment. 2nd highlight was the reception manager on that day Keven who helped us on check in to help us with even our expedia booking converting our stay for 3 people to 2 people as my 80 yo mother in law got sick couldn't come and came up with using his discretion to throw in breakfast with Subbiah's team. we will come back to Jen hotel again when we come back to Penang and hope to see Subbiah again. By the way, subbiah never approached us, we approached him to tell him how good we thought he was and wanted to know how to provide a review. Thank you all incl the room cleaning staff at 908.

10

yen pheng

24 de mai. de 2025

·

Hospedou-se por 2 noites

Here are commendable points by the staff 1) Breakfast at lobby café The staff at the café clear the dish promptly. One of the staff noticed that my friend's napkin has dropped, the staff replaced with new napkin. Good service. 3) Housekeeping service Upon checking into the room, we found that the usb port is unable to charge in both bedside. Informed that staff at the reception counter, they get the hosukeeping staff to check. When we came back to the room, we found that the usb port has been rectified, Good service 3) At check out counter At check out , the staff took an extra effort to print out to show that the credit card transaction was cancelled. Good service,. In addition, while queuing to check out, there were some people that tried to jump queue by standing behind the counter instead of standing at the queue pole. The staff redirected these people to stand at the queue pole which is fair for the rest of people queuing behind. Bravo effort This the second time staying in this hotel after 3 year. the service standard is high . The hotel location is central location with malls. Highly recommend to friends

Here are commendable points by the staff 1) Breakfast at lobby café The staff at the café clear the dish promptly. One of the staff noticed that my friend's napkin has dropped, the staff replaced with new napkin. Good service. 3) Housekeeping service Upon checking into the room, we found that the usb port is unable to charge in both bedside. Informed that staff at the reception counter, they get the hosukeeping staff to check. When we came back to the room, we found that the usb port has been rectified, Good service 3) At check out counter At check out , the staff took an extra effort to print out to show that the credit card transaction was cancelled. Good service,. In addition, while queuing to check out, there were some people that tried to jump queue by standing behind the counter instead of standing at the queue pole. The staff redirected these people to stand at the queue pole which is fair for the rest of people queuing behind. Bravo effort This the second time staying in this hotel after 3 year. the service standard is high . The hotel location is central location with malls. Highly recommend to friends

6

Wee Lam

25 de jun. de 2024

·

Hospedou-se por 4 noites

Need to request things like hand towels and bath gel. Given 1smaĺl bottle for the day. Request to fold up the sofa bed. But it was not done. Paid for 4 stars hotel standard like 3 stars. First day toilet paper was left over from last guests. Not replace with new one. Morning even do not disturb sign is on cleaner still knock and try to open the door. Overall not happy with the service provided by the hotel this time. Next trip will look for better service hotel.

Need to request things like hand towels and bath gel. Given 1smaĺl bottle for the day. Request to fold up the sofa bed. But it was not done. Paid for 4 stars hotel standard like 3 stars. First day toilet paper was left over from last guests. Not replace with new one. Morning even do not disturb sign is on cleaner still knock and try to open the door. Overall not happy with the service provided by the hotel this time. Next trip will look for better service hotel.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização altamente central, ao lado de Komtar e shoppings, com fácil acesso a comida de rua, ônibus e muitos pontos turísticos históricos a pé ou por meio do Grab. Alguns mencionam estradas movimentadas que podem ser difíceis de atravessar.

Avaliações dos hóspedes relacionadas

8

Tom

25 de jan. de 2026

·

Hospedou-se por 4 noites

Clean room, well-appointed with good room service every day. Hotel location is walkable to historic centre but aside a busy road which can be hard to cross at times. Pool area leaves a lot to be desired, very basic with worn out chairs. Good breakfast options.

Clean room, well-appointed with good room service every day. Hotel location is walkable to historic centre but aside a busy road which can be hard to cross at times. Pool area leaves a lot to be desired, very basic with worn out chairs. Good breakfast options.

10

Patricia

10 de fev. de 2025

·

Hospedou-se por 4 noites

Enjoyed the convenience of the central location.

Enjoyed the convenience of the central location.

10

TEOH

29 de mai. de 2024

·

Hospedou-se por 1 noite

Location: City centre Shopping: Right next to Komtar, 1st Avenue, etc. Food: Less than 5 minutes drive (walkable) to famous food areas in Penang Rd, Macalister Rd, Burmah Rd, etc. Transport: Easy to get Grab and also near the coastal highway to the Airport. Cleanliness: Clean lobby and rooms, aircon smells fresh. Nice bedsheets and pillows. Inroom TV: a bit lacking in foreign channels. Needs more movies and sports channels. Mostly local TV channels.

Location: City centre Shopping: Right next to Komtar, 1st Avenue, etc. Food: Less than 5 minutes drive (walkable) to famous food areas in Penang Rd, Macalister Rd, Burmah Rd, etc. Transport: Easy to get Grab and also near the coastal highway to the Airport. Cleanliness: Clean lobby and rooms, aircon smells fresh. Nice bedsheets and pillows. Inroom TV: a bit lacking in foreign channels. Needs more movies and sports channels. Mostly local TV channels.

10

Heng Wai

26 de fev. de 2023

·

Hospedou-se por 3 noites

Located beside KOMTAR and walkable to the tourist attractions in Georgetown areas and local hawker food stall.

Located beside KOMTAR and walkable to the tourist attractions in Georgetown areas and local hawker food stall.

10

Suliasti

18 de set. de 2025

·

Hospedou-se por 3 noites

Good hotel & best location

Good hotel & best location

10

Junhong Jeremy

31 de ago. de 2025

·

Hospedou-se por 2 noites

Excellent hotel for the price and walkable to various malls and the historic district. Also situated next to the bus interchange for long distance buses to other cities in Malaysia, Thailand and Singapore. Room was clean and comfy and the staff were excellent.

Excellent hotel for the price and walkable to various malls and the historic district. Also situated next to the bus interchange for long distance buses to other cities in Malaysia, Thailand and Singapore. Room was clean and comfy and the staff were excellent.

8

Michael

9 de nov. de 2025

·

Hospedou-se por 2 noites

Decent 4 star hotel near Komtar. Close to everything so walking works. Komtar itself is getting very outdated by now and needs a major rehaul.

Decent 4 star hotel near Komtar. Close to everything so walking works. Komtar itself is getting very outdated by now and needs a major rehaul.

8

KWOK KEUNG

9 de ago. de 2024

·

Hospedou-se por 3 noites

excellent location and located in the heart of Unesco Heritage site, also walking distance from malls and local food to explore, spacious room, free parking is provided, staff is nice, buffet breakfast has variety of choice. Overall satisfied with my stays in Penang.

excellent location and located in the heart of Unesco Heritage site, also walking distance from malls and local food to explore, spacious room, free parking is provided, staff is nice, buffet breakfast has variety of choice. Overall satisfied with my stays in Penang.

10

Sirilak

28 de abr. de 2024

·

Hospedou-se por 2 noites

Location is the best easy to travel around. The hotel is clean and quiet. The staffs are friendly. The breakfast is great.

Location is the best easy to travel around. The hotel is clean and quiet. The staffs are friendly. The breakfast is great.

10

Raymond

1 de ago. de 2024

·

Hospedou-se por 2 noites

Great location with easy access to local attractions.

Great location with easy access to local attractions.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente elogiado pela variedade e qualidade, e o lounge exclusivo é conveniente para bebidas e petiscos. Alguns hóspedes acharam alguns itens frios ou caros e as opções vegetarianas limitadas.

Avaliações dos hóspedes relacionadas

8

Tom

25 de jan. de 2026

·

Hospedou-se por 4 noites

Clean room, well-appointed with good room service every day. Hotel location is walkable to historic centre but aside a busy road which can be hard to cross at times. Pool area leaves a lot to be desired, very basic with worn out chairs. Good breakfast options.

Clean room, well-appointed with good room service every day. Hotel location is walkable to historic centre but aside a busy road which can be hard to cross at times. Pool area leaves a lot to be desired, very basic with worn out chairs. Good breakfast options.

8

Scott

22 de mai. de 2025

·

Hospedou-se por 6 noites

Perfectly pleasant hotel. As ever, very warm, friendly and helpful staff with a professional approach to their work. Great location in the centre of George Town - try 99 McNair for hawker food - 2 minutes round the corner from the hotel. Room was pleasant, clean and modern. Breakfast was very good. Lobby bar was nice with good cocktails and great live music at the weekend. The club lounge is good - the selection of drinks is small but OK - international and local beer, wine and free pour brand spirits. The food is more than sufficient for an evening supper if you can't be bothered going out (or if like me you are greedy) but it would be better still if it was more authentic malay food. We would stay here again. :-)

Perfectly pleasant hotel. As ever, very warm, friendly and helpful staff with a professional approach to their work. Great location in the centre of George Town - try 99 McNair for hawker food - 2 minutes round the corner from the hotel. Room was pleasant, clean and modern. Breakfast was very good. Lobby bar was nice with good cocktails and great live music at the weekend. The club lounge is good - the selection of drinks is small but OK - international and local beer, wine and free pour brand spirits. The food is more than sufficient for an evening supper if you can't be bothered going out (or if like me you are greedy) but it would be better still if it was more authentic malay food. We would stay here again. :-)

10

John

22 de jul. de 2025

·

Hospedou-se por 3 noites

Wonderful stay. Excellent breakfast buffet each morning! Good location and nice pool!

Wonderful stay. Excellent breakfast buffet each morning! Good location and nice pool!

10

Chun Kiat Colin

29 de dez. de 2023

·

Hospedou-se por 4 noites

The Club Lounge was very convenient for breakfast and free canapes and drinks every day. Highly recommended.

The Club Lounge was very convenient for breakfast and free canapes and drinks every day. Highly recommended.

10

Thu lap

17 de nov. de 2025

·

Hospedou-se por 4 noites

Very good breakfast lot of variety good customer service comfortable bed

Very good breakfast lot of variety good customer service comfortable bed

10

Pui Man

26 de dez. de 2025

·

Hospedou-se por 5 noites

Good breakfast good locations We lost a card holder and only found it out when arrive home, they helped to mail back Very good service and helpful

Good breakfast good locations We lost a card holder and only found it out when arrive home, they helped to mail back Very good service and helpful

8

Hua Teck

14 de ago. de 2025

·

Hospedou-se por 3 noites

Lunch buffet is ok only as food would be better if it’s hot.

Lunch buffet is ok only as food would be better if it’s hot.

6

Morag

17 de nov. de 2024

·

Hospedou-se por 8 noites

I stay here a lot, every year, However the food and drink options in the club lounge seem to have deteriorated every year, not sure the benefits of the club lounge are worth it any more, may as well pay for the cheaper rooms. New club lounge staff have no idea of what customer service is either, they need to learn from the old hands who are excellent. Also the aircon in the apartments is almost useless, just not cold at all, they need to look at that. I changed after one night to another apartment room but the aircon was just as bad in that room too. Most days the food at breakfast downstairs was cold and the coffee from the machines was always only luke warm, I pointed this out many times and nothing was changed.

I stay here a lot, every year, However the food and drink options in the club lounge seem to have deteriorated every year, not sure the benefits of the club lounge are worth it any more, may as well pay for the cheaper rooms. New club lounge staff have no idea of what customer service is either, they need to learn from the old hands who are excellent. Also the aircon in the apartments is almost useless, just not cold at all, they need to look at that. I changed after one night to another apartment room but the aircon was just as bad in that room too. Most days the food at breakfast downstairs was cold and the coffee from the machines was always only luke warm, I pointed this out many times and nothing was changed.

10

Rina

16 de mai. de 2024

·

Hospedou-se por 2 noites

The breakfast is one of the best!

The breakfast is one of the best!

8

HUI SERN

29 de set. de 2024

·

Hospedou-se por 2 noites

Breakfast buffet spread is good. Overall good

Breakfast buffet spread is good. Overall good

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Lindalva

25 de out. de 2025

·

Hospedou-se por 2 noites

Muito bom o hotel em tudo

Muito bom o hotel em tudo

6

Yu Fen

há 4 dias

·

Hospedou-se por 7 noites

Smoking guest all day long smoking in room especially during midnight and morning. After asked management following the rules, just solved !!! Housekeeping did not reported but just kept all guest in quite of terrible air.

Smoking guest all day long smoking in room especially during midnight and morning. After asked management following the rules, just solved !!! Housekeeping did not reported but just kept all guest in quite of terrible air.

10

SHOJI

há 2 semanas

·

Hospedou-se por 3 noites

場所がよく移動も便利。ベッドも寝心地が良かった。ジムも色々種類があった。

場所がよく移動も便利。ベッドも寝心地が良かった。ジムも色々種類があった。

10

Khaisangpunyisa

há 4 semanas

·

Hospedou-se por 2 noites

Location is very good. Service is good.

Location is very good. Service is good.

8

SJ

2 de out. de 2026

·

Hospedou-se por 4 noites

Bathroom should be more clean, especially the handbasin.

Bathroom should be more clean, especially the handbasin.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 06:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4	5	6	7 $119
8 $102	9 $98	10 $97	11 $138	12 $137	13 $137	14 $101
15 $99	16 $102	17 $101	18 $101	19 $102	20 $102	21 $94
22 $94	23 $94	24 $94	25 $94	26 $94	27 $92	28 $94
29 $92	30 $94

dezembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-11-07: 119.31848965208434USD
2026-11-08: 102.30883324212645USD
2026-11-09: 97.95693590730285USD
2026-11-10: 97.20959824732208USD
2026-11-11: 137.78705212992858USD
2026-11-12: 137.11042844523618USD
2026-11-13: 137.4973789901428USD
2026-11-14: 101.25198274788664USD
2026-11-15: 98.6425699073944USD
2026-11-16: 101.74395446897887USD
2026-11-17: 101.4538223131256USD
2026-11-18: 101.40252301743315USD
2026-11-19: 101.68445238615416USD
2026-11-20: 101.95135322881316USD
2026-11-21: 94.07891316009521USD
2026-11-22: 93.68707494409942USD
2026-11-23: 93.89904686401367USD
2026-11-24: 93.68772946701048USD
2026-11-25: 93.73513562642668USD
2026-11-26: 93.89904686401367USD
2026-11-27: 92.12281618842314USD
2026-11-28: 93.68772946701048USD
2026-11-29: 92.12281618842314USD
2026-11-30: 93.68707494409942USD
2026-12-01: 92.12281618842314USD
2026-12-02: 92.12281618842314USD
2026-12-03: 92.12281618842314USD
2026-12-04: 92.12281618842314USD
2026-12-05: 92.12281618842314USD
2026-12-06: 92.12281618842314USD
2026-12-07: 93.68772946701048USD
2026-12-08: 93.95191871475218USD
2026-12-09: 93.68707494409942USD
2026-12-10: 93.89904686401367USD
2026-12-11: 93.68772946701048USD
2026-12-12: 93.73513562642668USD
2026-12-13: 93.95191871475218USD
2026-12-14: 93.89904686401367USD
2026-12-15: 93.68707494409942USD
2026-12-16: 93.95191871475218USD
2026-12-17: 93.89904686401367USD
2026-12-18: 93.68707494409942USD
2026-12-19: 93.95191871475218USD
2026-12-20: 94.07891316009521USD
2026-12-21: 107.02376128456115USD
2026-12-22: 107.16423720181274USD
2026-12-23: 111.9053291600952USD
2026-12-24: 118.00566119753265USD
2026-12-25: 116.41318145400237USD
2026-12-26: 112.73596973603057USD
2026-12-27: 119.19759842037962USD
2026-12-28: 87.07227089796447USD
2026-12-29: 101.34271492389678USD
2026-12-30: 100.86779479968261USD
2026-12-31: 119.84891671927642USD
2027-01-01: 120.4370523065109USD
2027-01-02: 120.4370523065109USD
2027-01-03: 108.1850719353485USD
2027-01-04: 101.4538223131256USD
2027-01-05: 101.8779701600952USD
2027-01-06: 104.20101647654722USD
2027-01-07: 101.4538223131256USD

Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 24 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Os hóspedes com reservas de planos tarifários com café da manhã incluído vão receber essa refeição para hóspedes a partir de 12 anos. Hóspedes devem subir 16 degraus do estacionamento do hotel no porão até o saguão. Essas pessoas têm a opção de deixar a bagagem na entrada principal do hotel antes de estacionar o veículo. As vagas de estacionamento do hotel estão sujeitas a disponibilidade. Caso o estacionamento do hotel esteja lotado, há outras opções de estacionamento disponíveis mediante o pagamento de tarifas por hora em frente à propriedade ou no 1st Avenue Mall. Hóspedes que estacionarem o veículo fora do local vão receber um reembolso pelos custos de estacionamento na recepção do hotel, no momento do check-out.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Os hóspedes devem entrar em contato com a propriedade com antecedência para solicitar estacionamento no local
Esta propriedade aceita cartões de crédito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Uma criança de até 5 anos de idade tem estadia gratuita quando ocupa o quarto dos pais ou guardiães, usando as camas existentes.
Somente hóspedes registrados podem ter acesso aos quartos.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.

Taxa de café da manhã continental: MYR 70 para adultos e MYR 35 para crianças
Taxa de traslado de/para o aeroporto: MYR 96 por veículo (só ida, ocupação máxima de 4)
Estacionamento pago nos arredores: MYR 72 por dia

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.