Name: Rainforest Retreat
Address: 46 Cron Street, Franz Josef, Côte ouest, NZ
Price range: 35 $US–159 $US per night
Rating: 9.04

Ce qu'en disent des voyageurs

D'après de nombreux avis, Rainforest Retreat se distingue par son cadre luxuriant en pleine forêt tropicale, ses chambres confortables de style cabane perchée et son emplacement pratique à proximité des attractions de Franz Josef. Certains commentaires soulignent toutefois des nuisances sonores ou une foule importante provenant des quartiers fréquentés par les routards, un parking limité et des problèmes d'entretien occasionnels.

Les chambres sont généralement décrites comme modernes et bien équipées, certaines disposant d'un bain à remous privé et d'une vue sur les montagnes, bien que quelques-uns notent des agencements compacts ou un manque d'intimité. La propreté et le personnel accueillant sont souvent salués, mais le service peut parfois être inégal en raison d'heures d'ouverture limitées à la réception ou de réponses lentes. Le restaurant sur place reçoit de nombreux compliments, tandis que le petit-déjeuner et les fermetures occasionnelles ou les retards de service suscitent des réactions mitigées. Attendez-vous à un séjour pittoresque et confortable dans une ambiance animée, avec une certaine variabilité dans les installations et le service.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Terrain immersif avec un restaurant/bar sur place et un parking. Plusieurs critiques signalent la fermeture/les jets cassés du spa ou du sauna, une foule importante près des quartiers fréquentés par les routards, et un parking/une signalisation limité ou confus.

Avis de voyageur à ce sujet

8

Birgit

11 avr. 2025

·

A séjourné 1 nuit

Das Zimmer war top und die Lage auch, sehr sauber und hatte alles was man braucht. Parken war nicht toll, da teilweise sehr eng. Es gibt Parkplätze da kann man gar nicht parken, man kommt weder rein und gar nicht mehr raus. Von großen Bussen wird dann noch die Zufahrt erschwert. Bis hin dass diese dann 15 Minuten den Motor laufen lassen, direkt unter den Fenstern der Gäste. Das geht gar nicht. Restaurant war etwas ungemütlich. Ansonsten große Anlage, viele junge Leute.

10

Margaret

30 sept. 2024

·

A séjourné 2 nuits

We had a beautiful room with views out to the deck and forest. Fantastic setting. Lovely staff. Only marked down slightly on facilities because spa wasn’t working. Ate in Monsoon both nights which was good food reasonably priced

6

karen

1 févr. 2025

·

A séjourné 3 nuits

This resort is mostly a backpacker and with some deluxe rooms. The room was nice however the fridge is only a chill fridge and no freezer so when travelling and a kitchenette is advertised one expects a decent fridge. The rooms are not serviced until about 4-5 pm which is too late and the first service was very poor. Rubbish was left, no new milk and bed not made The amenities list a spa except that it is always full of backpackers and is a loud and unpleasant environment. Would not recommend as a deluxe accommodation For $600 per night and advertised as luxurious this property is very overpriced.

8

Gloria

12 mars 2024

·

A séjourné 1 nuit

Sauna wasnt working and bed was too soft.

8

Sandra

8 févr. 2023

·

A séjourné 2 nuits

Cool setting in a rainforest with a cute little trail connecting the cottages to reception. Hot tub jets didn’t work. Extra towels for hot tub would have been nice. Bed was getting soft. Rooms were lovely and quiet. Close enough to walk into town.

10

David

23 oct. 2024

·

A séjourné 2 nuits

Not easy to find room and parking was a walk to the room.

6

Vinay

19 févr. 2024

·

A séjourné 1 nuit

There are no proper signages to find cottages as they are hidden behind trees which is what the appeal is but at the same time it is difficult to find them for someone who is visiting first time especially if reach after dark or on a rainy day which is what happened with us. Took us more than 30 minutes to find the cottage. We were in a single room cottage that has very small bathroom with a sink which is probably smaller than an aircraft sink. No service is available so one has to be prepared for doing everything on their own.

10

Collin

26 févr. 2024

·

A séjourné 1 nuit

Very good Hostel. Stayed in a 4 person downstairs room. My only complaints are that the floors are a bit thin and people stomping around above me were noisy and secondly they close the hot tub at 8 pm, which seems a bit early. Otherwise this place is amazing. Great grounds and location

6

Michael

20 déc. 2022

·

A séjourné 1 nuit

An eclectic mix of cabins cramped together. The room was sparse and the bathroom was small with a half sink. The outdoor spa didn't work.

10

Stephen

5 mai 2023

·

A séjourné 1 nuit

Really great time staying in the deluxe spa houses. Beautifully equiped and furnished, and loved having the hot tub out on the deck to use.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients décrivent les chambres comme propres et bien entretenues. Certains signalent un service de ménage retardé ou irrégulier ainsi qu'une humidité ou des odeurs occasionnelles dans certaines chambres.

Avis de voyageur à ce sujet

10

kyron

17 déc. 2024

·

A séjourné 1 nuit

Accommodation was clean, fresh & well equipped. Service was great & very well positioned for sightseeing & restaurants

6

Liz

27 mars 2023

·

A séjourné 2 nuits

Location and unit size. We had a unit for somebody with a disability so configuration was a bit different. That didn't bother us but toilet had leaking sound, tv control needed new batteries, and sheets while I think clean had what looked like blood spots on sheet and pillow cases. Also a cleaner accessed our room when we weren't there - changed cutlery and emptied bins, but bed unmade and towels not replaced. There were not instructions that this would take place, and unmade bed not made (if something was on it) and towels not replaced (if not on the ground). We didn't know this. Also door very hard to lock. Service - only place we have stayed in New Zealand where reception staff were gruff

8

Lisa

8 avr. 2024

·

A séjourné 2 nuits

Loved the setting. It felt remote yet we were close to everything we needed. Restaurants and shops were walkable. The room was clean and comfortable. Our shower was open to our bathroom and left the whole floor wet when we used it. It seemed to be an accessible shower. Was not ideal for us. Otherwise the stay was pleasant.

10

Connie

12 mai 2024

·

A séjourné 1 nuit

Staff was great, and made really great recommendations. The unit was clean and tidy, we would stay here again.

10

Susan

9 déc. 2024

·

A séjourné 1 nuit

Lovely place, stayed in deluxe rainforest room for one night. Nice room for 3 people, everything clean, nice big shower room. Robes and slippers were a nice touch.

6

karen

1 févr. 2025

·

A séjourné 3 nuits

This resort is mostly a backpacker and with some deluxe rooms. The room was nice however the fridge is only a chill fridge and no freezer so when travelling and a kitchenette is advertised one expects a decent fridge. The rooms are not serviced until about 4-5 pm which is too late and the first service was very poor. Rubbish was left, no new milk and bed not made The amenities list a spa except that it is always full of backpackers and is a loud and unpleasant environment. Would not recommend as a deluxe accommodation For $600 per night and advertised as luxurious this property is very overpriced.

10

Thomas

6 déc. 2024

·

A séjourné 1 nuit

My stay at the Rainforest Retreat in Franz Josef Glacier, New Zealand, was a truly memorable experience. The rooms are nestled in the heart of the rainforest, offering a refreshing breath of fresh air and a unique, tranquil environment. The woody cabin rooms were impeccably clean and well-maintained, providing all the basic amenities needed for a comfortable stay. The proximity to nature, combined with the cozy atmosphere, made for an unforgettable getaway. I highly recommend this retreat to anyone looking to relax and reconnect with nature in a stunning setting.

10

Bianca

3 juin 2024

·

A séjourné 2 nuits

Lovely surroundings, gorgeous room. The staff were fantastic, friendly and helpful, from reception to housekeeping to the restaurant and bar. Will definitely book again

6

julia

14 mars 2023

·

Aged units and appliances. Room smelled due to humidity and wood in the unit. No screens on windows and heat was too high so we had to open the windows to cool the room down which let bugs in. No freezer.

10

Cheryl

2 juin 2024

·

A séjourné 1 nuit

Terrific place to stay. Friendly welcome. Our unit was very tastefully decorated. Very clean and well maintained. Highly recommend it, would have loved to stay longer.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Chambres modernes et confortables de style cabane perchée avec une vue pittoresque ; les options haut de gamme sont dotées d'un bain à remous privé. Certains clients mentionnent des agencements compacts, un manque d'intimité ou du bruit entre les chambres, et un manque occasionnel de rangement, comme des patères.

Avis de voyageur à ce sujet

8

Paula

1 janv. 2025

·

A séjourné 2 nuits

Our room had everything we needed - beds, small kitchenette and decent shower. The laundry facilities that accepted credit card were a huge bonus. The only problem was the noise - you can hear everything around you. Yes it was a busy period… but worth calling it out. Otherwise, good value for money in Franz.

10

Curtis

25 juin 2023

·

A séjourné 1 nuit

We had a very enjoyable stay in our treehouse room. Big & comfortable room.

8

Isabel

20 août 2024

·

A séjourné 1 nuit

Modern, large, clean room with excellent facilities. A bit disappointed as we expected a view of the forest but it's just in a cul-de-sac with the other huts/lodges. Wouldn't sit outside as the other units look down on you (through some trees). Even though the rooms are excellent I think it's expensive for what you get - but perhaps that's just the area.

10

Shauna

15 mars 2025

·

A séjourné 1 nuit

We absolutely loved our tree house and our stay. It’s a beautiful location and the room was fabulous. Very little detail was incredible. Heated floors and towel rack in the bathroom. The shower! The view of the mountains. The hot tub on the deck. The beds were so comfortable. Fabulous place all around.

8

Szymon

9 mai 2025

·

A séjourné 2 nuits

Good place to stay in Franz Josef, not super expensive but the room we had wasn’t very big. We had problem finding parking space as we arrive late

10

Brian

6 mars 2025

·

A séjourné 2 nuits

Amazing deluxe rooftop room. Upgrade to 2 room room which had private hot tub. Rooms so spacious, had everything we needed for our two night stay. Wish it was longer.

10

SHUPING

23 sept. 2024

·

A séjourné 1 nuit

We had the pleasure of staying in the Rainforest Deluxe room, and I was truly impressed by how cozy and charming it was. The breathtaking mountain views and the serene forest surrounding the room made it feel like a peaceful escape. The room was thoughtfully equipped with everything I needed, including a small kitchen, which was a wonderful touch. The bed was incredibly comfortable, and I especially loved the large glass doors that allowed me to savor the gentle rain while enjoying my coffee. The location is also ideal, with the main street just a couple of minutes away, making it easy to explore. To top it off, there’s a fantastic restaurant right next door that served some of the most delicious food I’ve had in a long time. This stay was truly special, and I’ll cherish the memories of it.

10

Gareth

6 août 2023

·

A séjourné 1 nuit

Nice themed hotel in Franz Josef. Room was huge with lots of walking space. Issue we had was there wasn’t any hooks or clothe rack for us to hang our clothes or jacket.

8

Dave

23 janv. 2025

·

A séjourné 1 nuit

Fantastic location with Kea flying around in the morning. A bit noisy from the backpackers but not late so no disturbance at night

10

Keddie

8 mars 2025

·

A séjourné 1 nuit

The room was spacious. The hotel restaurant was pretty good.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent aimable et serviable, avec un enregistrement efficace. De nombreuses critiques font état d'heures d'ouverture limitées à la réception, d'un suivi manqué ou d'un service inégal au restaurant.

Avis de voyageur à ce sujet

6

Liz

27 mars 2023

·

A séjourné 2 nuits

Location and unit size. We had a unit for somebody with a disability so configuration was a bit different. That didn't bother us but toilet had leaking sound, tv control needed new batteries, and sheets while I think clean had what looked like blood spots on sheet and pillow cases. Also a cleaner accessed our room when we weren't there - changed cutlery and emptied bins, but bed unmade and towels not replaced. There were not instructions that this would take place, and unmade bed not made (if something was on it) and towels not replaced (if not on the ground). We didn't know this. Also door very hard to lock. Service - only place we have stayed in New Zealand where reception staff were gruff

4

Lawrence

8 déc. 2022

·

A séjourné 19 329 nuits

1) Reception is closed before indicated check-in time. Struggled to figure who to approach and how to check in. 2) Unit parking lot was occupied by other client's vehicle, who shared they were told by hotel staff to park at our lot where they did not park at their own. Ridiculous 3) Included continental breakfast were replaced by breakfast basket, which were not informed in any form in advance.

8

Sheena

21 déc. 2023

·

A séjourné 1 nuit

We loved our stay and the property was amazing. Sadly we weren’t able to have dinner after 7.30pm or have breakfast in the restaurant as there was a function on which was extremely loud and went on for hours to not the evening. We would have appreciated being told about these restrictions when booking or at least prior to our arrival.

2

Shannon

24 déc. 2023

·

A séjourné 1 nuit

This place was terrible. The hot tub was cracked and the jets hardly worked. Our toilet ran non-stop. We brought it to the staffs attention and we were told mnx would stop by. If it couldn’t be fixed they would move us. We returned and the front desk was closed for the night. The showers soaked the entire bathroom and there is no ventilation so the place stayed wet. The WiFi was intermittent. I would not recommend this place.

10

Gavin

26 mars 2025

·

A séjourné 1 nuit

Stayed here for one night to visit the glacier. Check in was quick and easy, tree lodge was perfect for our stay, had everything we needed and we ate and drank in Monsoon, where the food was lovely!

10

Liz

30 déc. 2024

·

A séjourné 1 nuit

So many options for your stay here. Restaurant has fabulous food & the staff are super friendly & professional.

10

Beti

22 déc. 2024

·

A séjourné 1 nuit

The employees of the property were outstanding. Parry you're a gem. Helping out when my car wouldn't start. The property is clean and comfortable and close to all amenities. I would definitely recommend the Rainforest Retreat. Thank you guys.

2

Pam

19 août 2023

·

A séjourné 2 nuits

Left a jacket behind accidentally upon check out. Reached out to the hotel via Expedia and also directly via email but there was no response at all. Reception closed at 6pm and basically self check in and zero attention to service provided.

10

Paula

27 juin 2024

·

A séjourné 1 nuit

Friendly staff,warm clean room,great service, value for money,we will definitely be going back

8

Ben

4 nov. 2023

·

A séjourné 2 nuits

We had the deluxe 2br suite with hot tub. It was a marvelous property in every way, except for one. The service attitude was not up to what it could be. Housekeeping maids were delightful, but the front office was stressed and inflexible. Rushed at checkin. 10 am checkout but no later. No time for that last sunny morning hike. Our first night we were ignored for so long in the on-site Monsoons restaurant that we finally left without even being acknowledged by the tall waitress who passed our table countless times. We have never seen anything like this anywhere in the world. Everything else was wonderful, from the linens to the furnishings to the landscaping.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé au cœur d'une forêt tropicale luxuriante, tout en étant facilement accessible à pied pour rejoindre la ville, les restaurants et les activités glaciaires, avec une vue sur les montagnes. Quelques clients ont trouvé le chemin vers les chambres ou le parking confus.

Avis de voyageur à ce sujet

8

Birgit

11 avr. 2025

·

A séjourné 1 nuit

Das Zimmer war top und die Lage auch, sehr sauber und hatte alles was man braucht. Parken war nicht toll, da teilweise sehr eng. Es gibt Parkplätze da kann man gar nicht parken, man kommt weder rein und gar nicht mehr raus. Von großen Bussen wird dann noch die Zufahrt erschwert. Bis hin dass diese dann 15 Minuten den Motor laufen lassen, direkt unter den Fenstern der Gäste. Das geht gar nicht. Restaurant war etwas ungemütlich. Ansonsten große Anlage, viele junge Leute.

10

Nicola

8 sept. 2024

·

A séjourné 1 nuit

Beautiful accommodation which was very convienient to the local shops and restaurants

10

William

6 avr. 2025

·

A séjourné 1 nuit

Beautiful location

10

David

23 oct. 2024

·

A séjourné 2 nuits

Not easy to find room and parking was a walk to the room.

10

Janet

26 oct. 2023

·

A séjourné 1 nuit

Perfect for a trip to see the glacier. It was shrouded in cloud the first day, but because we stayed so close, we were able to go back the following morning for a perfect (and quiet!) view.

10

Gregory

24 avr. 2023

·

A séjourné 2 nuits

The view of the glacier through the rainforest was very good! The area was very quiet, well appointed with practical amenities and a very short walk into town. The property had a full range of lodging options from camping up to luxury hotel room but the layout and the foliage made it seem like you were almost by yourself in the woods.

8

John

15 août 2023

·

A séjourné 1 nuit

Lovely location close to town and restaurants and great staff.

8

Steve

4 nov. 2024

·

A séjourné 2 nuits

Great location and nicely appointed rooms although a little small

10

Mohanan

13 nov. 2024

·

A séjourné 1 nuit

very close to downtown & all the glacier tours & heli rides

8

Phil

4 avr. 2025

·

A séjourné 2 nuits

Near to everything

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Monsoon et le bar sur place reçoivent de nombreux compliments pour leurs repas savoureux et à des prix raisonnables. Le petit-déjeuner et la disponibilité sont variables, avec des signalements de fermetures, de coupures anticipées ou de service lent.

Avis de voyageur à ce sujet

4

Lawrence

8 déc. 2022

·

A séjourné 19 329 nuits

1) Reception is closed before indicated check-in time. Struggled to figure who to approach and how to check in. 2) Unit parking lot was occupied by other client's vehicle, who shared they were told by hotel staff to park at our lot where they did not park at their own. Ridiculous 3) Included continental breakfast were replaced by breakfast basket, which were not informed in any form in advance.

8

Sheena

21 déc. 2023

·

A séjourné 1 nuit

We loved our stay and the property was amazing. Sadly we weren’t able to have dinner after 7.30pm or have breakfast in the restaurant as there was a function on which was extremely loud and went on for hours to not the evening. We would have appreciated being told about these restrictions when booking or at least prior to our arrival.

10

Margaret

30 sept. 2024

·

A séjourné 2 nuits

We had a beautiful room with views out to the deck and forest. Fantastic setting. Lovely staff. Only marked down slightly on facilities because spa wasn’t working. Ate in Monsoon both nights which was good food reasonably priced

10

Deirdre

23 avr. 2024

·

A séjourné 1 nuit

Super fun treehouse vibe in the rainforest with a very good restaurant adjacent. Highly recommend.

10

Robert

2 mars 2025

·

A séjourné 1 nuit

Luxury rainforest rooms very good Only improvement needed is the buffet breakfast and allowing guests to log into Amazon/netflix on the TV

10

Gavin

26 mars 2025

·

A séjourné 1 nuit

Stayed here for one night to visit the glacier. Check in was quick and easy, tree lodge was perfect for our stay, had everything we needed and we ate and drank in Monsoon, where the food was lovely!

10

Liz

30 déc. 2024

·

A séjourné 1 nuit

So many options for your stay here. Restaurant has fabulous food & the staff are super friendly & professional.

8

Ben

4 nov. 2023

·

A séjourné 2 nuits

We had the deluxe 2br suite with hot tub. It was a marvelous property in every way, except for one. The service attitude was not up to what it could be. Housekeeping maids were delightful, but the front office was stressed and inflexible. Rushed at checkin. 10 am checkout but no later. No time for that last sunny morning hike. Our first night we were ignored for so long in the on-site Monsoons restaurant that we finally left without even being acknowledged by the tall waitress who passed our table countless times. We have never seen anything like this anywhere in the world. Everything else was wonderful, from the linens to the furnishings to the landscaping.

10

Keddie

8 mars 2025

·

A séjourné 1 nuit

The room was spacious. The hotel restaurant was pretty good.

8

Rosiemay

5 mai 2023

·

A séjourné 1 nuit

We really enjoyed the relaxing & peaceful vibe around the accommodation. The room was really lovely and having an on-site restaurant was great too!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	129 $US
février	206 $US
mars	73 $US
avril	94 $US
mai	101 $US
juin	81 $US
juillet	84 $US
août	95 $US
septembre	108 $US
octobre	78 $US
novembre	138 $US
décembre	147 $US

di	lu	ma	me	je	ve	sa
1 $59	2 $55	3 $74	4 $61	5 $55	6 $43	7 $80
8 $63	9 $68	10 $68	11 $43	12 $128	13 $83	14 $65
15 $77	16 $83	17 $62	18 $71	19 $79	20 $77	21 $65
22 $80	23 $76	24 $75	25 $74	26 $65	27 $83	28 $159
29 $72	30 $85

Rainforest Retreat

Prix pour Rainforest Retreat

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Studio Deluxe (Tree Lodge)

Chambre Double Deluxe (Tree Hut)

Tree House Deluxe, bain à remous (Treehouse)

Tree House Deluxe

Avis des voyageurs sur Rainforest Retreat

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $37	23 $35	24 $36
25 $35	26 $37	27 $35	28 $49	29 $41	30 $36	31 $40