Hawthorne Hotel

O sistema de aqueciment/ ar nao estava funcionando , o quarto estava quente demais , mandaram abrir a janela e e mandaram um ventilador como se isso fosse normal .

This hotel has been around for decades, and it matches the Salem surrounding properties. Staff were friendly, but room was like stepping back in time. No mini fridge, and ice was hard to find. Space is a bit tight in the bath area. One night stay was fine.

The room was clean and the bar staff was friendly and very helpful.

The hotel has much cha and character. Our room however was very small. It was the last one available and we realised why. Room 301 should really be a single. With a single bed there might be enough room to accommodate a wardrobe or a chest of drawers. It was classed as an economy room but at over $200 a night we expected better.

Due to street work, water unexpectedly wasn’t available on the top floors. The staff handled it very well, keeping guests informed and offering a full refund to guests choosing not to stay. As we had not travelled far, we decided to head home. We would not hesitate to book again. Fantastic location, unflappable staff. Kudos.