Macdonald Berystede Hotel & Spa
181 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
181 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Macdonald Berystede Hotel & Spa är priset per natt i genomsnitt 107 US$ under den billigaste månaden (januari) och 255 US$ under den dyraste månaden (juni), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 107 US$ |
| februari | 109 US$ |
| mars | 113 US$ |
| april | 119 US$ |
| maj | 134 US$ |
| juni | 255 US$ |
| juli | 199 US$ |
| augusti | 120 US$ |
| september | 181 US$ |
| oktober | 159 US$ |
| november | 142 US$ |
| december | 147 US$ |
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sep. · 181 US$
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Dyrast: juni (ca 255 US$)
Billigast: januari (ca 107 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här erbjuds gym, inomhuspool och bastu. Boendet har även gratis wi-fi, bröllopstjänster och en eldstad i lobbyn.
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här erbjuds gym, inomhuspool och bastu. Boendet har även gratis wi-fi, bröllopstjänster och en eldstad i lobbyn.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, expressutcheckning och gratis dagstidningar i lobbyn. Planerar du ett event i Ascot? På detta hotell finns det event- och konferensutrymmen på upp till 787 kvadratmeter, däribland konferensrum och mötesrum. Avgiftsfri parkering erbjuds på plats.
Måltider
Du kan äta middag och brunch på hotellets restaurang Acanthus eller bara ta det lugnt på rummet med rumsservice dygnet runt. Avsluta dagen med en drink på boendets bar. Engelsk frukost serveras dagligen mot en avgift från 08.00 till 10.00.
Rum
Känn dig som hemma i ett av de 126 rummen. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med badkar/dusch, gratis toalettartiklar och hårtorkar. På rummet finns telefon, värdeförvaringsskåp och skrivbord.
Läge
Macdonald Berystede Hotel & Spa ligger centralt i Ascot, en kvarts bilresa från både LEGOLAND® Windsor och Windsor Castle. Detta hotell med spa ligger 14,9 km från Thorpe Park och 15,9 km från River Thames.
Vad finns i närheten
Ascot Racecourse(1.8 miles)
Royal Ascot Golf Club(1.9 miles)
Sunningdale Golf Club(2.1 miles)
Coworth Park Polo Centre(2.3 miles)
Windlesham Golf Club(2.4 miles)
Berkshire Golf Club(2.6 miles)
Lapland UK(3 miles)
Lavender Park(3.2 miles)
Virginia Water(3.8 miles)
Look Out Discovery Centre(5.3 miles)
Royal Holloway, University of London(5.4 miles)
Coral Reef Bracknells Water World(5.5 miles)
Windsor Great Park(5.5 miles)
Camberley teater(5.8 miles)
South Hill Park(5.9 miles)
Farnborough (FAB)(12.4 miles)
Heathrow Airport (LHR)(20.9 miles)
Gatwick Airport (LGW)(42.1 miles)
Parkering
Restaurang
Pool
Rökfria rum
Business center
Kemtvätt
Läge
Bagshot Road, Sunninghill, Ascot, England, Storbritannien
Ascot Racecourse (1.8 miles)
Royal Ascot Golf Club (1.9 miles)
Sunningdale Golf Club (2.1 miles)
Coworth Park Polo Centre (2.3 miles)
Windlesham Golf Club (2.4 miles)
Berkshire Golf Club (2.6 miles)
Gästrecensioner
7.6
Bra
Baserat på 1 923 verifierade recensioner
Vem bor här?
Företag
15%
Par
43%
Familj
21%
Grupper
17%
Ensamresande
1%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Macdonald Berystede Hotel & Spa berömmer gästerna den vänliga personalen och det attraktiva läget, men många rapporterar om gamla rum, märkbar ljudnivå och operativa brister som ibland påverkar värdet och komforten.
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Vad gäster tycker
På Macdonald Berystede Hotel & Spa berömmer gästerna den vänliga personalen och det attraktiva läget, men många rapporterar om gamla rum, märkbar ljudnivå och operativa brister som ibland påverkar värdet och komforten.
Spa- och poolområdet är en höjdpunkt, även om flera recensioner nämner områden som är slitna, tillfälliga stängningar eller reparationer, livliga familjetider i poolen och omklädningsrum som behöver bättre städning. Frukost och mat varierar från utmärkt till baserat, med köer eller långsam service under högtrafik och extra kostnader för specialkaffe. Läget är praktiskt för Ascot och Heathrow med trevliga omgivningar; resenärer som prioriterar fritidsfaciliteter framför moderna rum kommer troligen att vara mest nöjda.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Spa och pool är populära, med ett bra gym och trevlig bar eller omgivningar. Flera recensioner nämner dock områden som är slitna, tillfälliga stängningar, livliga familjetider och omklädningsrum som behöver bättre underhåll. Parkering finns, men den kan vara besvärlig eller dåligt upplyst.
Relaterade gästrecensioner
10
laura
27 sep. 2025
·
Stannade 1 natt
A wonderful break away , with excellent facilities. Spa was great , especially the thermos pool.
A wonderful break away , with excellent facilities. Spa was great , especially the thermos pool.
8
John
27 apr. 2025
·
Stannade 1 natt
Nice and friendly staff Pool changing rooms a bit tiered
Nice and friendly staff Pool changing rooms a bit tiered
8
mary
30 sep. 2025
·
Stannade 2 nätter
Bed was very comfy 😁 Bathroom was a bit tired but very clean Pool and spa facilities were a nice treat
Bed was very comfy 😁 Bathroom was a bit tired but very clean Pool and spa facilities were a nice treat
2
Kalpana
4 okt. 2024
·
Stannade 2 nätter
Unfortunately the two night stay was disappointing. We arrived late, the parking is terrible...difficult to get in and out and very small spaces. We could not park the car at the front of the property to unload as there were cars all over the place, so we had to do several trips as we had a lot of luggage. There is no cart or porter to help with luggage. We were hungry when we arrived but they stopped all food service at 9.30pm. The room was cold, very dated and worn. The bed was uncomfortable, and really hard. There are two ugly old chairs by a small table with stains and no cushions for comfort. To top of the terrible standard of the room, the noise was ridiculous. People walking past our door after 11pm talking and laughing really loud, and the noise from the the room upstairs kept us from sleeping. They were not being noisy but we could hear them walking around the room as the walls are so thin. It was as if they were going to fall through the ceiling. Our room was 107, terrible noise, terrible room. We are having to stay in hotels for the next few months due to moving homes, we will not be staying here again. On a positive note, the restaurant was nice and the staff were lovely. The gentleman at check out this morning was rude. The entire hotel needs renovating and updating.
Unfortunately the two night stay was disappointing. We arrived late, the parking is terrible...difficult to get in and out and very small spaces. We could not park the car at the front of the property to unload as there were cars all over the place, so we had to do several trips as we had a lot of luggage. There is no cart or porter to help with luggage. We were hungry when we arrived but they stopped all food service at 9.30pm. The room was cold, very dated and worn. The bed was uncomfortable, and really hard. There are two ugly old chairs by a small table with stains and no cushions for comfort. To top of the terrible standard of the room, the noise was ridiculous. People walking past our door after 11pm talking and laughing really loud, and the noise from the the room upstairs kept us from sleeping. They were not being noisy but we could hear them walking around the room as the walls are so thin. It was as if they were going to fall through the ceiling. Our room was 107, terrible noise, terrible room. We are having to stay in hotels for the next few months due to moving homes, we will not be staying here again. On a positive note, the restaurant was nice and the staff were lovely. The gentleman at check out this morning was rude. The entire hotel needs renovating and updating.
10
Manoj
24 juli 2023
·
Stannade 1 natt
Parking a little far and not lit in the dark.
Parking a little far and not lit in the dark.
4
Terry
15 sep. 2025
·
Stannade 2 nätter
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
6
Mark
21 nov. 2025
·
Stannade 1 natt
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
10
Rodney
3 feb. 2025
·
Stannade 1 natt
We really enjoyed our stay at the hotel, the room was lovely and the staff couldn't have been more helpful. The gym while not the biggest had a lot of equipment, good cardio machines and weight section. The pool was really good and we really liked the outdoor jacuzzi. The cocktails in the bar were incredibly good. I would definitely stay here again.
We really enjoyed our stay at the hotel, the room was lovely and the staff couldn't have been more helpful. The gym while not the biggest had a lot of equipment, good cardio machines and weight section. The pool was really good and we really liked the outdoor jacuzzi. The cocktails in the bar were incredibly good. I would definitely stay here again.
6
Fuk Kwong
28 dec. 2025
·
Stannade 1 natt
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
10
TIMOTHY
3 sep. 2025
·
Stannade 1 natt
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många noterar rena rum och allmänna utrymmen, men det förekommer återkommande rapporter om slitna mattor, flagande färg, unken lukt, mögel eller fläckar i badrummen och omklädningsrum som behöver oftare städning. Städningen kan ibland missa att serva rummet eller fylla på förnödenheter.
Relaterade gästrecensioner
4
Natalie
1 okt. 2025
·
Stannade 1 natt
The room had dirt on the walls and curtains. The bath was broken and had brown stains on it. Not what I was expecting from this hotel. Had to pay extra for a latte as only ‘normal coffee’ was included in the breakfast. Ordered a vanilla latte and a plain latte arrived. Was then told they didn’t have syrup. To then be told they could get one from the bar. Latte was then cold by the time they brought syrup over. Very disappointing stay
The room had dirt on the walls and curtains. The bath was broken and had brown stains on it. Not what I was expecting from this hotel. Had to pay extra for a latte as only ‘normal coffee’ was included in the breakfast. Ordered a vanilla latte and a plain latte arrived. Was then told they didn’t have syrup. To then be told they could get one from the bar. Latte was then cold by the time they brought syrup over. Very disappointing stay
6
Amy
31 juli 2023
·
Stannade 1 natt
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
6
Nichola
25 mars 2024
·
Stannade 1 natt
We stayed in room 119, which is a standard double. The room itself felt dated and certainly well-worn (especially the carpets), but it was pleasant enough with all the facilities we needed. The let down, however, was the extremely small bathroom with obvious repair issues. The bath wooden bath panel was broken and cracked at the top, so every time we used the bath we had to be careful of our step so we didn’t catch our legs on the sharp wood. There were also black bits (really not sure what they were) coming out of the bathroom taps, which floated in the water and were left in the bath once it had drained. The room was missing any sense of luxury, which you do expect in some aspects from a 4* hotel. Our stay itself was pleasant and the staff seemed nice enough. Just a shame that the room wasn’t up to par.
We stayed in room 119, which is a standard double. The room itself felt dated and certainly well-worn (especially the carpets), but it was pleasant enough with all the facilities we needed. The let down, however, was the extremely small bathroom with obvious repair issues. The bath wooden bath panel was broken and cracked at the top, so every time we used the bath we had to be careful of our step so we didn’t catch our legs on the sharp wood. There were also black bits (really not sure what they were) coming out of the bathroom taps, which floated in the water and were left in the bath once it had drained. The room was missing any sense of luxury, which you do expect in some aspects from a 4* hotel. Our stay itself was pleasant and the staff seemed nice enough. Just a shame that the room wasn’t up to par.
2
Ashna
1 jan. 2025
·
Stannade 1 natt
It was simply awful. The hotel is completely run down, stinks of staleness everywhere. It is desperately in need of a lick of paint at the very least. Our walls were peeling, the furniture in the room was dusty and crusty. We dared not sit on the armchairs which had the fabric clinging on for dear life. Was so upset - had New Years Eve ruined by booking here. Having been for a spa day at this hotel two years ago - I was so looking forward to staying for the first time and had the worst experience. At breakfast we had to queue up for 40 mins, had to ask for drinks and waited another 30 mins for food to be replenished. I feel for the staff who were all nice but exhausted and embarrassed by the shabby hotel. The owners need to sharpen up. Simply awful, desperately wanting a refund for a miserable stay.
It was simply awful. The hotel is completely run down, stinks of staleness everywhere. It is desperately in need of a lick of paint at the very least. Our walls were peeling, the furniture in the room was dusty and crusty. We dared not sit on the armchairs which had the fabric clinging on for dear life. Was so upset - had New Years Eve ruined by booking here. Having been for a spa day at this hotel two years ago - I was so looking forward to staying for the first time and had the worst experience. At breakfast we had to queue up for 40 mins, had to ask for drinks and waited another 30 mins for food to be replenished. I feel for the staff who were all nice but exhausted and embarrassed by the shabby hotel. The owners need to sharpen up. Simply awful, desperately wanting a refund for a miserable stay.
8
Chris
12 dec. 2022
·
Stannade 1 natt
Breakfast was excellent. The room was very cold. We had to keep mentioning it and in the end they gave us a portable heater. The pool and spa area was in need of some love. Overall a nice stay BUT there are three toilets as you enter the main reception so it stunk.
Breakfast was excellent. The room was very cold. We had to keep mentioning it and in the end they gave us a portable heater. The pool and spa area was in need of some love. Overall a nice stay BUT there are three toilets as you enter the main reception so it stunk.
8
steve
30 nov. 2024
·
Stannade 1 natt
Leisure facilities good room was very dated and not clean
Leisure facilities good room was very dated and not clean
4
Terry
15 sep. 2025
·
Stannade 2 nätter
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
6
Nana
29 maj 2024
·
Stannade 1 natt
**Hotel Review** Upon arrival at the hotel, I was able to go to my room without any issues. However, I found that there were no amenities or toiletries in the bathroom. When I requested them, I was only provided with a toothbrush, which was quite disappointing. The general condition of the room was satisfactory. It was fairly cold at night, likely due to the age of the building. While there was regular cleaning, the towels could have been cleaner. Clean towels are an essential aspect of a comfortable stay, and this was an area that fell short. One of the highlights of my stay was the food. The quality and variety of the food were outstanding, and it significantly enhanced my overall experience. The wait staff were excellent and went above and beyond in their service. Considering the price and the overall amenities, the stay was comfortable. However, I encountered an issue with a second booking I made for my father. Despite booking a room with a king-size bed, he was given a single bed for the entire stay, with the hotel citing a lack of available rooms. This was a significant inconvenience. In summary, while the food and service were exceptional, the lack of amenities, cleanliness of towels, and booking issues were notable drawbacks.
**Hotel Review** Upon arrival at the hotel, I was able to go to my room without any issues. However, I found that there were no amenities or toiletries in the bathroom. When I requested them, I was only provided with a toothbrush, which was quite disappointing. The general condition of the room was satisfactory. It was fairly cold at night, likely due to the age of the building. While there was regular cleaning, the towels could have been cleaner. Clean towels are an essential aspect of a comfortable stay, and this was an area that fell short. One of the highlights of my stay was the food. The quality and variety of the food were outstanding, and it significantly enhanced my overall experience. The wait staff were excellent and went above and beyond in their service. Considering the price and the overall amenities, the stay was comfortable. However, I encountered an issue with a second booking I made for my father. Despite booking a room with a king-size bed, he was given a single bed for the entire stay, with the hotel citing a lack of available rooms. This was a significant inconvenience. In summary, while the food and service were exceptional, the lack of amenities, cleanliness of towels, and booking issues were notable drawbacks.
6
Nicola
29 okt. 2023
·
Stannade 1 natt
A friendly welcome and a buzz from the bar, the reception boasts comfort and character. Unfortunately our room was not great. Broken window, phone did not work, air con not working. Chips and mould in the bath, holes on walls around sockets. The spa area really needed cleaning and wiping up every hour. In room dining the food was good with an £8 tray charge which was a bit pricy. The breakfast staff were friendly and the breakfast was delicious. This was not a 4 star experience but can always make improvements to get there….
A friendly welcome and a buzz from the bar, the reception boasts comfort and character. Unfortunately our room was not great. Broken window, phone did not work, air con not working. Chips and mould in the bath, holes on walls around sockets. The spa area really needed cleaning and wiping up every hour. In room dining the food was good with an £8 tray charge which was a bit pricy. The breakfast staff were friendly and the breakfast was delicious. This was not a 4 star experience but can always make improvements to get there….
6
Fuk Kwong
28 dec. 2025
·
Stannade 1 natt
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen varierar mycket: många är rymliga eller har bekväma sängar, men inredningen är ofta föråldrad och underhållsproblem dyker upp (åldrande armaturer, defekta TV-apparater, kylskåp, luftkonditionering, telefoner eller Wi-Fi). Ljud från korridorer, våningen ovanför eller vägen stör vissa gästers vistelser.
Relaterade gästrecensioner
6
Simon
26 juli 2024
·
Stannade 1 natt
We stayed in a four poster room in the original Manor House that was large and had nice original features. However, the room and bathroom were both incredibly tired and are in desperate need of a renovation. The carpet was ripped in a few places, the four poster canopy was hanging off, there were cracked tiles in the bathroom and the shower, which leaked all over the bathroom floor, was a dribble at best with non-functioning temperature controls. The “garden view” was a view of a roof and the large canopy over the outside bar area. We mentioned the condition of the room at check out and were told that the room is due for renovation in around six months. In the meantime it seems they are happy to continue selling these rooms.
We stayed in a four poster room in the original Manor House that was large and had nice original features. However, the room and bathroom were both incredibly tired and are in desperate need of a renovation. The carpet was ripped in a few places, the four poster canopy was hanging off, there were cracked tiles in the bathroom and the shower, which leaked all over the bathroom floor, was a dribble at best with non-functioning temperature controls. The “garden view” was a view of a roof and the large canopy over the outside bar area. We mentioned the condition of the room at check out and were told that the room is due for renovation in around six months. In the meantime it seems they are happy to continue selling these rooms.
6
David
24 jan. 2025
·
Stannade 1 natt
This is a nice hotel, although quite dated. The heating in the room took sometime to warm it up & the hot water wasn't very hot. Also I asked for a quiet room but was given a room next to the roadside which was quite noisy. The gym facility is good; but I cannot comment on the spa as I didn't use it. My meal in the restaurant was very good & the bar is quite nice & cosy.
This is a nice hotel, although quite dated. The heating in the room took sometime to warm it up & the hot water wasn't very hot. Also I asked for a quiet room but was given a room next to the roadside which was quite noisy. The gym facility is good; but I cannot comment on the spa as I didn't use it. My meal in the restaurant was very good & the bar is quite nice & cosy.
6
Emma
28 dec. 2025
·
Stannade 1 natt
Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.
Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.
4
david
7 dec. 2025
·
Stannade 1 natt
Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.
Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.
4
Miro
18 dec. 2025
·
Stannade 3 nätter
Room smelt a bit. Noisy. No upgrade given despite Expedia level. Opening window not possible. No fridge in room. Couldn’t see aircond. Basic.
Room smelt a bit. Noisy. No upgrade given despite Expedia level. Opening window not possible. No fridge in room. Couldn’t see aircond. Basic.
6
Louisa
24 dec. 2025
·
Stannade 1 natt
Mattress was poor, woke up with pains in my neck from
Mattress was poor, woke up with pains in my neck from
10
Harold
7 dec. 2023
·
Stannade 1 natt
I previously stayed at this place several months ago and had a terrible time principally because there was poor internet. This time not only did I get great internet but I had a wonderful room. I recommend the top floor. I was in 365. Comfy bed, huge bathtub, space heater on demand although once I got it functioning the room heating was excellent. I stayed there this time because everything as booked up. A side note: the previous night I had stayed at the Royal Forester in Ascot. The rooms are nothing special but if you get a breakfast package, you get a feast of unbelievable choices included.
I previously stayed at this place several months ago and had a terrible time principally because there was poor internet. This time not only did I get great internet but I had a wonderful room. I recommend the top floor. I was in 365. Comfy bed, huge bathtub, space heater on demand although once I got it functioning the room heating was excellent. I stayed there this time because everything as booked up. A side note: the previous night I had stayed at the Royal Forester in Ascot. The rooms are nothing special but if you get a breakfast package, you get a feast of unbelievable choices included.
8
nigel
23 dec. 2024
·
Stannade 1 natt
Overall an excellent hotel. Pleasant staff, easy parking, nice bar, very comfortable bed.. breakfast nice. Only downside was traffic noise at night.
Overall an excellent hotel. Pleasant staff, easy parking, nice bar, very comfortable bed.. breakfast nice. Only downside was traffic noise at night.
6
Mark
21 nov. 2025
·
Stannade 1 natt
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
6
Fuk Kwong
28 dec. 2025
·
Stannade 1 natt
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
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Service
Många gäster berömmer den vänliga och uppmärksamma personalen i receptionen, restaurangen och spa, men servicen kan vara ojämn, med rapporter om underbemanning, långsam eller obemannad reception, ointresse vid incheckning, dålig kommunikation och operativa misstag som felaktiga rumsbokningar eller avgifter för tidig incheckning.
Relaterade gästrecensioner
6
Christopher
27 jan. 2025
·
Stannade 1 natt
Beautiful hotel and facilities. However, was kept waiting 10 & 15 minutes respectfully on both occasions I visited reception. There wasn't a queue, it just wasn't manned at peak evening times which I thought strange. 2 male members of staff entered our room unannounced whilst my partner (a female) was getting dressed, prior to the 11am cutoff. Outrageous.
Beautiful hotel and facilities. However, was kept waiting 10 & 15 minutes respectfully on both occasions I visited reception. There wasn't a queue, it just wasn't manned at peak evening times which I thought strange. 2 male members of staff entered our room unannounced whilst my partner (a female) was getting dressed, prior to the 11am cutoff. Outrageous.
6
Janine
26 aug. 2025
·
Stannade 2 nätter
We went for my grand daughters 2nd birthday and chose this as close to London with grounds for dog walking and a nice pool. Would have been much improved if the check in had been friendlier (don't be early!) and more considerate of the struggles to get a toddler and a dog and all our luggage along miles of corridors which were not buggy friendly (even to get to the lift involved stairs). No one bothered to say we could have driven the car to within a few feet to unload and park! General feeling was of being at a conference centre. Room a bit run down, decrepit put you up bed for our toddler, not a child friendly room - every surface had a glass sheet that could be dragged off, the wardrobe was missing a sliding door and our little one pulled the ironing board onto herself because the wardrobe was fully open. We stayed two nights but the room was not serviced on the day between (we stayed out until 4 to allow for this) so we had wet towels and no tea bags or loo roll by the middle of Saturday night. The pool area is great with family swimming 9-11 and 4-7. Nice but expensive supper in the bar area which felt more child friendly than the restaurant (btw fish 'goujon's are not fish fingers) and for families you can't walk from here to anywhere else so car rides to eat out are essential. Staff were lovely to the baby but otherwise disinterested in the guests and whole place feels very understaffed - only one guy on reception all weekend day and night?
We went for my grand daughters 2nd birthday and chose this as close to London with grounds for dog walking and a nice pool. Would have been much improved if the check in had been friendlier (don't be early!) and more considerate of the struggles to get a toddler and a dog and all our luggage along miles of corridors which were not buggy friendly (even to get to the lift involved stairs). No one bothered to say we could have driven the car to within a few feet to unload and park! General feeling was of being at a conference centre. Room a bit run down, decrepit put you up bed for our toddler, not a child friendly room - every surface had a glass sheet that could be dragged off, the wardrobe was missing a sliding door and our little one pulled the ironing board onto herself because the wardrobe was fully open. We stayed two nights but the room was not serviced on the day between (we stayed out until 4 to allow for this) so we had wet towels and no tea bags or loo roll by the middle of Saturday night. The pool area is great with family swimming 9-11 and 4-7. Nice but expensive supper in the bar area which felt more child friendly than the restaurant (btw fish 'goujon's are not fish fingers) and for families you can't walk from here to anywhere else so car rides to eat out are essential. Staff were lovely to the baby but otherwise disinterested in the guests and whole place feels very understaffed - only one guy on reception all weekend day and night?
2
Georgina
15 juni 2023
·
Stannade 1 natt
The service was poor. Extremely long wait at lunchtime - from getting the menu to actually getting the food. The whole experience took over 2 hours! Seemed short-staffed as waiters scrambled and seemed a bit disorganized. Found eggshells in my fried egg at breakfast, asked for a cup of hot water and that’s exactly what I got - a cup of hot water with no saucer or teaspoon. The carpet smelled musty in the hallways and the gentleman who checked me in made no eye contact the entire time and came across as unfriendly & unprofessional. For a 4-star hotel, I was extremely disappointed, as were my 4 other friends who stayed there.
The service was poor. Extremely long wait at lunchtime - from getting the menu to actually getting the food. The whole experience took over 2 hours! Seemed short-staffed as waiters scrambled and seemed a bit disorganized. Found eggshells in my fried egg at breakfast, asked for a cup of hot water and that’s exactly what I got - a cup of hot water with no saucer or teaspoon. The carpet smelled musty in the hallways and the gentleman who checked me in made no eye contact the entire time and came across as unfriendly & unprofessional. For a 4-star hotel, I was extremely disappointed, as were my 4 other friends who stayed there.
2
David
20 okt. 2025
·
Stannade 2 nätter
I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
6
Stuart
24 juli 2023
·
Stannade 3 nätter
Have stayed here before. It's ok, and they have the indoor pool and sauna/steam room etc. Check-in wasn't so welcoming, with a stern welcome and being informed we were too early. But a quick call found a room available - but a £30 charge to go and leave our bags in there. This despite the room already being ready. We only wanted to drop the bags in as we were off to see family. How not to welcome people, we said to each other. Room was ok. Spa ok, but always seems to be a bit tired. Breakfast is adequate and the hotel bar has Peroni on draft. Usual question - would we stay here again? It's a yes, but only if we want a steam room to use. Their £30 charge to put a bag in an empty room might cost them.
Have stayed here before. It's ok, and they have the indoor pool and sauna/steam room etc. Check-in wasn't so welcoming, with a stern welcome and being informed we were too early. But a quick call found a room available - but a £30 charge to go and leave our bags in there. This despite the room already being ready. We only wanted to drop the bags in as we were off to see family. How not to welcome people, we said to each other. Room was ok. Spa ok, but always seems to be a bit tired. Breakfast is adequate and the hotel bar has Peroni on draft. Usual question - would we stay here again? It's a yes, but only if we want a steam room to use. Their £30 charge to put a bag in an empty room might cost them.
6
Paula
19 feb. 2023
·
Stannade 2 nätter
Staff not welcoming at all upon check in . Not greeted by a smile or warm hello from any member of staff . Bar had no atmosphere at all
Staff not welcoming at all upon check in . Not greeted by a smile or warm hello from any member of staff . Bar had no atmosphere at all
10
mark
27 okt. 2025
·
Stannade 1 natt
Great service from booking in til leaving, everything was spot on spa food and room
Great service from booking in til leaving, everything was spot on spa food and room
10
Marc
20 juli 2025
·
Stannade 3 nätter
Great stay, returning in a few months. Hotel is a mix of renovated and non renovated rooms in a historic or 1970’s style building. Staff are wonderful, especially restaurant staff.
Great stay, returning in a few months. Hotel is a mix of renovated and non renovated rooms in a historic or 1970’s style building. Staff are wonderful, especially restaurant staff.
10
carolyn
9 juni 2025
·
Stannade 4 nätter
Staff were friendly and not overly formal - just the right mix to work with people from across the world. They were attentive to their guests needs. The grounds were lovely.
Staff were friendly and not overly formal - just the right mix to work with people from across the world. They were attentive to their guests needs. The grounds were lovely.
10
TIMOTHY
3 sep. 2025
·
Stannade 1 natt
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
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Läge
Praktiskt läge för Ascot Racecourse, Lapland UK och Heathrow, med trevliga omgivningar och en klassisk miljö. En bil är att föredra då det finns begränsade alternativ i närheten, och vissa gäster tyckte att parkeringen eller belysningen var besvärlig.
Relaterade gästrecensioner
8
Antonietta
10 maj 2024
·
Stannade 2 nätter
Great place. I was surprised with condition well-maintained inside and out. Lovely leisure facilities. Good for Solos and travelling with dog. Beautiful small foresty bit. Not much in the village. Food was not up my street and pricey. Staff were good on whole. Pleasant stay recommend, may visit again.
Great place. I was surprised with condition well-maintained inside and out. Lovely leisure facilities. Good for Solos and travelling with dog. Beautiful small foresty bit. Not much in the village. Food was not up my street and pricey. Staff were good on whole. Pleasant stay recommend, may visit again.
8
Jackie
20 juni 2025
·
Stannade 2 nätter
Convenient location for Ascot racecourse. Clean rooms & surrounding area. Nice little bar & good outdoor area.
Convenient location for Ascot racecourse. Clean rooms & surrounding area. Nice little bar & good outdoor area.
8
Nick
10 aug. 2025
·
Stannade 2 nätter
Nice place, good location for Ascot racecourse. Spa facilities are very nice, hotel is comfortable and everyone was friendly!
Nice place, good location for Ascot racecourse. Spa facilities are very nice, hotel is comfortable and everyone was friendly!
6
Amy
31 juli 2023
·
Stannade 1 natt
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
10
Nichola
18 mars 2023
·
Stannade 1 natt
Lovely hotel in quiet grounds close to Heathrow airport
Lovely hotel in quiet grounds close to Heathrow airport
10
MATTHEW
12 maj 2024
·
Stannade 3 nätter
Nice hotel with character. Rooms are decent. Staff friendly and helpful. Great countryside location.
Nice hotel with character. Rooms are decent. Staff friendly and helpful. Great countryside location.
10
Donna
2 mars 2025
·
Stannade 1 natt
Beautiful building, staff very friendly and welcoming. visit Ascot only a few minutes drive away. Would recommend
Beautiful building, staff very friendly and welcoming. visit Ascot only a few minutes drive away. Would recommend
10
Geoffrey
25 feb. 2025
·
Stannade 2 nätter
Enjoyed our stay at this hotel. Excellent pool and travelling into London was easy via train.
Enjoyed our stay at this hotel. Excellent pool and travelling into London was easy via train.
10
Tony
11 maj 2025
·
Stannade 2 nätter
Excellent hotel and spa within a resonable distance to Ascot Racecourse. Really enjoyable spa experience Excellent staff and service
Excellent hotel and spa within a resonable distance to Ascot Racecourse. Really enjoyable spa experience Excellent staff and service
10
Manoj
24 juli 2023
·
Stannade 1 natt
Parking a little far and not lit in the dark.
Parking a little far and not lit in the dark.
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Måltider
Restaurangmåltiderna får ofta beröm och frukosten kan vara mycket bra, men flera recensioner rapporterar om enkla eller dåligt skötta bufféer, köer eller långsam service. Flera noterar extra avgifter för specialkaffe och generellt höga priser.
Relaterade gästrecensioner
6
Timothy
8 dec. 2024
·
Stannade 1 natt
Nice building and spacious room. Bathroom tired and basic. Fire alarm went off late one evening and in the morning. Breakfast was nice but the staff were clearly not a well oiled machine. Asked for tea and coffee three times and they kept forgetting. Parking was also not easy. We did not use the spa facilities.
Nice building and spacious room. Bathroom tired and basic. Fire alarm went off late one evening and in the morning. Breakfast was nice but the staff were clearly not a well oiled machine. Asked for tea and coffee three times and they kept forgetting. Parking was also not easy. We did not use the spa facilities.
4
HEATHER
22 juni 2025
·
Stannade 1 natt
Prices were high due to it being Royal Ascot it was hot and we had no aircon .. apparently none were working on our floor ! No hot water in shower .. sink waste not working so had to run water to wash etc ! Breakfast was not great and only filter coffee included anything else was extra !
Prices were high due to it being Royal Ascot it was hot and we had no aircon .. apparently none were working on our floor ! No hot water in shower .. sink waste not working so had to run water to wash etc ! Breakfast was not great and only filter coffee included anything else was extra !
10
Daniel
17 aug. 2025
·
Stannade 1 natt
Lovely mini-break for our anniversary. Great breakfast, fab spa facilities and attentive, friendly staff.
Lovely mini-break for our anniversary. Great breakfast, fab spa facilities and attentive, friendly staff.
6
Marc
25 maj 2025
·
Stannade 1 natt
Annoying to be charged extra for an other than filtered coffee / why not charge 1-2GBP extra in the breakfast at the booking stage and offer any coffee ?? Hotel is tired and in my opinion for the rate needs an upgrade to the rooms
Annoying to be charged extra for an other than filtered coffee / why not charge 1-2GBP extra in the breakfast at the booking stage and offer any coffee ?? Hotel is tired and in my opinion for the rate needs an upgrade to the rooms
8
Rob
1 juni 2024
·
Stannade 1 natt
Enjoyed the stay although late arrival at 8pm meant to late for restaurant after a long day doing London-Essex 100mile bike ride was very disappointing. Restaurant at breakfast very busy and understaffed.
Enjoyed the stay although late arrival at 8pm meant to late for restaurant after a long day doing London-Essex 100mile bike ride was very disappointing. Restaurant at breakfast very busy and understaffed.
8
Sandra
29 juli 2025
·
Stannade 7 nätter
We dined every day and the food was reasonably priced and really good quality ..delicious and good variety ! Beds very comfortable …
We dined every day and the food was reasonably priced and really good quality ..delicious and good variety ! Beds very comfortable …
10
Adrian
5 nov. 2024
·
Stannade 2 nätter
Enjoyable stay breakfast was sorted for me as a coeliac I worry about cross contamination at a buffet breakfast but the staff cooked me some bacon separately and I had GF bread, shame the evening menu was gluten all the way!!
Enjoyable stay breakfast was sorted for me as a coeliac I worry about cross contamination at a buffet breakfast but the staff cooked me some bacon separately and I had GF bread, shame the evening menu was gluten all the way!!
6
Mark
21 nov. 2025
·
Stannade 1 natt
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
6
Fuk Kwong
28 dec. 2025
·
Stannade 1 natt
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
6
C
17 aug. 2025
·
Stannade 1 natt
Food was Fantastic Spa was really disappointing - very old / mould in areas / way too busy as let non residents in / just very dated and should not be advertised as a spa in this day & age
Food was Fantastic Spa was really disappointing - very old / mould in areas / way too busy as let non residents in / just very dated and should not be advertised as a spa in this day & age
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4
Sarah
för 3 veckor sedan
·
Stannade 1 natt
We had a superior room - and i was surprised it only had a double bed. This was the biggest issue along with the "air con" wasn't effective at all- i'd even rang the hotel in advance to see if there was aircon and was told yes. We had a vent into the room but the room stat couldn't be changed and there was no discernible flow of air! And the windows could barely be opened and they weren't near the bed anyway. Also if i'm being more critical then there were no plug sockets by the bedside tables The floor was so creaky and noisy and the bar lacked an atmosphere. Just poor all round really which is such a shame given the lovely area it's in.
We had a superior room - and i was surprised it only had a double bed. This was the biggest issue along with the "air con" wasn't effective at all- i'd even rang the hotel in advance to see if there was aircon and was told yes. We had a vent into the room but the room stat couldn't be changed and there was no discernible flow of air! And the windows could barely be opened and they weren't near the bed anyway. Also if i'm being more critical then there were no plug sockets by the bedside tables The floor was so creaky and noisy and the bar lacked an atmosphere. Just poor all round really which is such a shame given the lovely area it's in.
10
Hannah
förra månaden
·
Stannade 2 nätter
Brilliant stay with our kids. Beautiful staff, pool & room.
Brilliant stay with our kids. Beautiful staff, pool & room.
4
Mark
25 juli 2026
·
Stannade 1 natt
Staff were very rude. The AC wasn’t working in our room and it took many efforts to change rooms, staff were keen to hang up on calls so eventually got a new room with AC after going to reception. Breakfast used to be great but food was poor and you have to pay extra for a coffee which isn’t instant. Booked a massage too which was great, but staff were keen to say we couldn’t use the pool despite us being guests and paying for a treatment. We got married here over 10 years ago and have visited often, but we’ll be in no rush to return.
Staff were very rude. The AC wasn’t working in our room and it took many efforts to change rooms, staff were keen to hang up on calls so eventually got a new room with AC after going to reception. Breakfast used to be great but food was poor and you have to pay extra for a coffee which isn’t instant. Booked a massage too which was great, but staff were keen to say we couldn’t use the pool despite us being guests and paying for a treatment. We got married here over 10 years ago and have visited often, but we’ll be in no rush to return.
2
Sayda
11 juli 2026
·
Stannade 2 nätter
Our stay was extremely disappointing. The hotel was old, dated, and in desperate need of refurbishment. The toilet in our room didn’t flush properly, which was unacceptable. The swimming pool smelled strongly of urine, making it unpleasant to use. The breakfast was awful—most of it was barely edible, with very poor quality food and very little choice. Overall, the hotel did not match the standard we expected, and we would not recommend staying here.
Our stay was extremely disappointing. The hotel was old, dated, and in desperate need of refurbishment. The toilet in our room didn’t flush properly, which was unacceptable. The swimming pool smelled strongly of urine, making it unpleasant to use. The breakfast was awful—most of it was barely edible, with very poor quality food and very little choice. Overall, the hotel did not match the standard we expected, and we would not recommend staying here.
10
Mark
5 juli 2026
·
Stannade 1 natt
We stayed here whenever we go to Ascot or Wentworth. The hotel facilities are great and the food is always great. The hotel is busy and sometimes this reflects on the buffet breakfast. This will remain our first choice every time we are in the area.
We stayed here whenever we go to Ascot or Wentworth. The hotel facilities are great and the food is always great. The hotel is busy and sometimes this reflects on the buffet breakfast. This will remain our first choice every time we are in the area.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-04: 192.25954827651978USD
- 2026-09-05: 228.28179507751466USD
- 2026-09-06: 136.18963722419738USD
- 2026-09-07: 158.48755646667482USD
- 2026-09-08: 149.2380658988953USD
- 2026-09-09: 169.14047436676026USD
- 2026-09-10: 114.82980572586061USD
- 2026-09-11: 128.07134456939698USD
- 2026-09-12: 155.67304510040285USD
- 2026-09-13: 112.57021026763917USD
- 2026-09-14: 143.2203592140198USD
- 2026-09-15: 347.37884724273687USD
- 2026-09-16: 659.5970570312501USD
- 2026-09-17: 393.1535519256592USD
- 2026-09-18: 158.90628233871462USD
- 2026-09-19: 348.81437246093753USD
- 2026-09-20: 114.02411511459351USD
- 2026-09-21: 108.41843468780519USD
- 2026-09-22: 221.36917593841554USD
- 2026-09-23: 130.56119937858583USD
- 2026-09-24: 128.0146637084961USD
- 2026-09-25: 132.78319369659425USD
- 2026-09-26: 288.2148045608521USD
- 2026-09-27: 104.62358192749024USD
- 2026-09-28: 243.54647554397584USD
- 2026-09-29: 499.91859987487794USD
- 2026-09-30: 138.17582462730408USD
- 2026-10-01: 109.35534379615784USD
- 2026-10-02: 123.4667424369812USD
- 2026-10-03: 159.6398191711426USD
- 2026-10-04: 107.74386509246827USD
- 2026-10-05: 138.44763753623963USD
- 2026-10-06: 153.3029060119629USD
- 2026-10-07: NO DATA
- 2026-10-08: 126.58050322647095USD
- 2026-10-09: 131.50038600120544USD
- 2026-10-10: 143.65921937561035USD
- 2026-10-11: 117.67616684417726USD
- 2026-10-12: 143.27343327217102USD
- 2026-10-13: 160.83155288162231USD
- 2026-10-14: 139.4071356868744USD
- 2026-10-15: 131.61442122917177USD
- 2026-10-16: 137.94010633163452USD
- 2026-10-17: 275.23460383300784USD
- 2026-10-18: 111.06381624946594USD
- 2026-10-19: 115.16834891662599USD
- 2026-10-20: 145.96477276763918USD
- 2026-10-21: 188.9995834777832USD
- 2026-10-22: 127.67090084495545USD
- 2026-10-23: 198.1319725921631USD
- 2026-10-24: 305.5369931884766USD
- 2026-10-25: 120.7385196170807USD
- 2026-10-26: 123.48439538803102USD
- 2026-10-27: 116.0167805835724USD
- 2026-10-28: 124.70435432395936USD
- 2026-10-29: 125.23334910659791USD
- 2026-10-30: 139.00673627204895USD
- 2026-10-31: 157.9708USD
- 2026-11-01: 96.79243330879213USD
- 2026-11-02: 140.58157978515626USD
- 2026-11-03: 142.57554795684814USD
- 2026-11-04: 142.79950648040773USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort och bankkort; ingen kontantbetalning.
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Ett barn per registrerad vuxen bor gratis i förälders eller vårdnadshavares rum, om barnet är 3 år eller yngre och inga extrasängar används.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för engelsk frukost: GBP 24 per person (ungefärligt pris)
- Avgift för husdjur: GBP 15 per husdjur per natt
- Inga avgifter tas ut för assistanshundar
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
- Avgift för extrasäng: GBP 30.0 per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Pool
Rökfria rum
Business center
Kemtvätt
Allmänt
Restaurang
Rökfria rum
Bastu
Badtunna/Jacuzzi
Ångrum
Massage
Spa och hälsocenter
Kroppsbehandlingar
Ansiktsbehandling
Frukost på rummet
Familjerum
Wheelchair Accessible (Limited)
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi
Tjänster
Business center
Kemtvätt
Städning
Bankettinrättningar
Värdeförvaring
Bagageförvaring
Express in- och utcheckning
Självtvätt
24-Hour Front Desk
Aktiviteter
Pool
Trädgård
Pool inomhus
Uppvärmd utomhuspool
Pool (Indoor)
Utemöbler
Terrass
Fitness Center (nearby)