AMERICAS BEST VALUE INN MOUNTAIN VIEW

So first off, this is a motel and not a hotel. Wasn’t clear from the posting but was surprised when I got there, but overall things went well. Check in and communication was good, room was clean and serviced every day. Just the basics in terms of amenities, definitely a 2 star hotel. Shower was pretty nice though. Nice waterfall shower with good pressure. Free parking was also a massive plus and always had plenty of space in the parking lot. It seems like it was maybe a run down motel before, someone bought it and cleaned it up a bit, and that’s that. I got a particularly bad room that’s basically in the parking lot. It also was basically daylight outside my window day and night because of the parking lot lights. Overall, it was clean, good location, and nothing really to say bad about it. I think if they could replace the carpets and clean things up a bit more, it’s a pretty decent affordable option.

For an overnight stay, this property offered a Great location, value, efficient staff and safe parking. Continental breakfast was added plus and K cups coffee machine in room.

Economical room really not big enough for K bed but bed comfortable. Nice and clean but odd appointments, i.e. light & fan switches for shower room were in adjacent vanity room, 'round the corner. Never did find out how to turn on vanity light, had to use flashlight to brush my teeth by. No elevator, most rooms 2nd floor walk-up. 1 parking space per room.

Parking was ample and easy. Room was cleaned and refreshed daily. Conveniently located around the smaller areas I visited. Bed was comfortable. Front desk staff was friendly

Parking was an issue, friends and family can’t visit due to no parking space.

I booked a stay here for the weekend and the staff here made me sure to not book here again. I had a 2 bed (4 guests) room, and when I had 4 people in my room the lobby called me and threatened to call the police if i dont get everyone out. They kept mentioning that I could not have a party and we can not be loud in my room. Even when i said multiple times that I was not going to do that. Sure we were planning to have a few drinks in the room before we head to Downtown Mountain View, but we knew to keep the volume down because of the other guests at the hotel. They told me more than once that they could call the police on me, I would not get my deposit of $100 dollars back, and after I asked about visitor parking (which is 10$ for non resident guests), they said I couldnt have any other friends of mine parking in the lot - even if they pay the fee. The property was nice and the location is decent. But the treatment from the staff was terrible

Bed sheet is dirty and parking space is too narrow. I'm 165lb and had hard time to get off the car.

Older looking property from the outside but all the rooms have clearly been renovated. Parking can be a bit tough if it is crowded. Location is good. Staff was friendly but not very interactive. Breakfast was subpar with just some cereal and toast but it was OK. Rooms were clean. Overall, good value in the area and if you want to support local, this will give you the same basic amenities and rooms as the chain places down the street

Easy check in & out. Nice and clean hotel. They tell you at check in it is required to have the rooms cleaned daily. Rooms have a mini fridge,. Microwave & coffee maker. Breakfast bare is provided in front lobby: toast, cereal, yogurt, oatmeal, muffins, fresh fruit, juice & coffee. Stanford patients/families do get a discount if you book through the hotel directly. There is a $10 parking fee for extra cars.

Clean, friendly staff. Easy parking. Convenient to El Camino Hospital. Would recommend.

The room smelled.

Hotel Aria was very good. The room was clean and they offered free breakfast that was very convenient.

Super clean and the staff was very friendly. The morning coffee was great

I like this place, have stayed there a few times now. Nice staff, very clean rooms. The breakfast is nothing to write home about but it's better than nothing. I try to stay there every time work brings me to the area, its certainly a better place than several others I've tried on the same street.

Older looking property from the outside but all the rooms have clearly been renovated. Parking can be a bit tough if it is crowded. Location is good. Staff was friendly but not very interactive. Breakfast was subpar with just some cereal and toast but it was OK. Rooms were clean. Overall, good value in the area and if you want to support local, this will give you the same basic amenities and rooms as the chain places down the street

Really nice staff and very clean rooms.

Clean and comfortable!

At first glance the room looked very clean but if you pay attention to detail like myself, you will see that the room isn’t that clean. The bath room and especially the shower need a deep clean.

Very clean place.

Clean room

So first off, this is a motel and not a hotel. Wasn’t clear from the posting but was surprised when I got there, but overall things went well. Check in and communication was good, room was clean and serviced every day. Just the basics in terms of amenities, definitely a 2 star hotel. Shower was pretty nice though. Nice waterfall shower with good pressure. Free parking was also a massive plus and always had plenty of space in the parking lot. It seems like it was maybe a run down motel before, someone bought it and cleaned it up a bit, and that’s that. I got a particularly bad room that’s basically in the parking lot. It also was basically daylight outside my window day and night because of the parking lot lights. Overall, it was clean, good location, and nothing really to say bad about it. I think if they could replace the carpets and clean things up a bit more, it’s a pretty decent affordable option.

Everything was great except the internet connection.... It was super slow and no one was able to help me with that. The hotel outsources the tech help for wifi and the customer service on that line was useless.... the staff at the lobby were very nice but there was nothing they could do about it. Otherwise the hotel is very good

Not bad, but I had a hard time trying to sleep given the thin windows and the noise of cars traveling during the night through El Camino Real.

There was a lot of light to keep the parking lot safe... that made it like there was sunlight coming in the window. Block out curtains were ok, but not great. The shower head was good. Older room. TV was janky with the cable box perched on top. AC was in celcius. I had to text my brother who spent time in europe to know where to set it.

Worst night in a “hotel” in a long time. First of all, this is not a hotel, but a motel. Open aisles with the room windows facing them and lights right outside the windows with no way to prevent them from shining into the room but a curtain with massive gaps. Secondly, the road noise from Camino Real (main road it’s on) was absolutely unbearable. The room was 2nd floor facing the road, while some rooms are probably better in the rear of the building (none available I was told). At 30-50m from the road, and the road surface being very rough from the heavy use, constant traffic, it couldn’t have been worse. I hate ear plugs but went ahead and bought at Walgreens and used some last night, but could hear the noise through them anyway. To be fair, the room and bed were fresh and modern and recently done/redone, so that was “nice”, but a hotel is for sleeping so if you don’t get that due to noise and light, everything else is irrelevant including a good price for the general area.

Clean. This is a remodeled motel. They did a fantastic job. There is just parking. The room remodel is amazing. The AC unit was clean and quiet. The bed and shower are great. Iron microwave and fridge provided in a standard room.

Everything was great acceptbfor the wifi. I could not connect. I ended up using my hotspot. Other that that it was great!

Was in town for the Kesha concert- the room was perfect for our stay. Super easy to get to the Amphitheater, lots of food options around us. The room was neat and updated. Both of us loved the bathroom with the rain head shower. The staff was kind and prompt with checking us in. If you’re in the area for a concert this is a very convenient hotel.

Hotel Aria is great option if you’re in town for business travel, like I was. I enjoyed the cleanliness of the room and the updated bathroom fixtures. There was great water pressure in the shower in my room. Satellite TV provided a lot of channels as well. Bed was comfy. There were some not so great moments like power flickering multiple times. Not sure if that happens often or if I just got unlucky. But overall if you’re looking for an affordable option while traveling to Mountain View, this location was solid. Also, the WiFi signal could’ve been a little bit stronger. Didn’t try breakfast and was only in the room in the evenings during my 3 day trip.

Room too crowded with large furniture, very small tv, bed comfortable, nice shower

The room was well cleaned but smells musty. The front desk was unwelcoming, unfriendly, even rude ("we will check to see damages in the room tomorrow!!"). This was at check-in! They didn't allow to use a restroom after checkout in spite of cleaning staff in the room ready to clean after. Who does not allow guests to use the restroom in a hotel? Quote "Sorry you checked out, go down the road, you can use the bakery restroom! "

They monitor you, very strict in parking and visitors. Not welcoming and it’s hard to check in. Room is clean though

I have never experienced a stay like this one, and I don't mean this in a good way. When my family came to pick us up for dinner later the night of check in they did enter the room to wait as we finished getting ready for a total of about 20 minutes. During that time my family member was then rudely question by the front desk on why they were on the property, yet I had disclosed during check in that my family was going to be stopping by and even gave a license plate number. When we did leave for dinner I received a text from the front desk saying that they saw people exiting my room and that my deposit WAS going to be charged. I immediately called the front desk to let them know that no one was staying and explained I was simply being picked up for dinner. I was then told that when I come back that I was going to have to be quite because it was going to be late and If they did see anymore people or cars that again my deposit will be charged. I left to dinner upset at the conversation and at that point uncomfortable and unable to relax staying there. Upon returning back not just one key card wasn't working BUT both key cards. Having to go back to front desk to get replaced cards the first thing said by them was "It's only two people staying right? two people?" I felt they did that they deactivated our keys on purpose to make a statement. 1 key card being demagnetized I would understand but 2 after the text and conversations? Alra was front desk and was extremely rude and judgy

Terrible service. Check in has a sign to only ring the doorbell once no matter how long it takes them to answer the door. Despite very late xhrck in the night before, mgmt literally harrassed -- not asked or remonded, but harrassed -- me to leave by 11am.

Excellent customer service and wonderful room

I booked a stay here for the weekend and the staff here made me sure to not book here again. I had a 2 bed (4 guests) room, and when I had 4 people in my room the lobby called me and threatened to call the police if i dont get everyone out. They kept mentioning that I could not have a party and we can not be loud in my room. Even when i said multiple times that I was not going to do that. Sure we were planning to have a few drinks in the room before we head to Downtown Mountain View, but we knew to keep the volume down because of the other guests at the hotel. They told me more than once that they could call the police on me, I would not get my deposit of $100 dollars back, and after I asked about visitor parking (which is 10$ for non resident guests), they said I couldnt have any other friends of mine parking in the lot - even if they pay the fee. The property was nice and the location is decent. But the treatment from the staff was terrible

Really nice staff and very clean rooms.

The hotel staff would knock on the door and call daily, super annoying

This hotel appears to have undergone a major renovation and the rooms are attractive, and clean. Management are new(?) and seem overwhelmed, at times rude. They have very aggressive automated messaging, and are obsessed with times of arrival, departure and room service. Breakfast average at best, coffee machine was broken for 2 mornings. Overall, not a relaxing place to stay.

Great customer service and location were great! Clean and well equipped with supplies. My husband and 2 kids stayed here with me for one night. I would stay here again.

We’ll certainly stay at this hotel again next time we’re in the area. Very good location: safe area to walk around, just a 10 minute walk to the pedestrian street with restaurants coffee bars. Very relaxed feel about the property. I think it’s a small family run hotel and the staff keep an eye on everything which keeps a high standard of security cleanliness etc The bus to Paolo Alto stops close to the hotel with good shopping 45 minute drive to San Francisco, the bridge, Pier 39

Good value. Excellent location.

Was in town for the Kesha concert- the room was perfect for our stay. Super easy to get to the Amphitheater, lots of food options around us. The room was neat and updated. Both of us loved the bathroom with the rain head shower. The staff was kind and prompt with checking us in. If you’re in the area for a concert this is a very convenient hotel.

Very Clean property. Recently renovated, plenty of parking. Breakfast was adequate and A/C worked nicely. Stayed in an accessible room - shower is roll in but furniture was awkwardly placed if you are in a wheelchair or on crutches. Very close to downtown and major roads. Plenty of dining & shopping options .

Very convenient location to stay at when attending events at the Shoreline Amphitheater. This is our regular go-to property.

I was pleasantly surprised that this value-priced motel was so well managed and maintained. The people were friendly and when I had questions, were there to help IMMEDIATELY. The room was really clean and had all the basics that i needed -including coffee! - and the breakfast spread was hygenic and a nice assortment. Easy walk to downtown and, as a solo traveler, felt very safe.

Loved the location, the safe feeling, and breakfast in the morning.

Excellent place to stay. Everything inside and out looks new and beautiful. Staff was very cheerful and helpful. Nice location. Short drive to the Shoreline Amphitheatre and several shops and restaurants nearby. Would definitely stay here again!

Overall nice stay. The property was well updated and clean. The area is walkable with shops and restaurants nearby.

Aria is one of the best two star hotels I've been to. It easily tops other 3 stars hotels in what it offers. I choose this hotel for my stays in Mountain View due to its proximity to Castro Street. It might not be the most romantic place but for a business trip it is perfect. The rooms are clean, daily serviced and equipped with everything needed.

Hotel Aria was very good. The room was clean and they offered free breakfast that was very convenient.

For an overnight stay, this property offered a Great location, value, efficient staff and safe parking. Continental breakfast was added plus and K cups coffee machine in room.

I like this place, have stayed there a few times now. Nice staff, very clean rooms. The breakfast is nothing to write home about but it's better than nothing. I try to stay there every time work brings me to the area, its certainly a better place than several others I've tried on the same street.

Check in was quick and easy. Showers are phenomenal! Great water pressure and cool features. The showers are my favorite part of staying here. The beds are comfortable and the television has ample stations. I used the heat function as it had cooled down sufficiently overnight. Worked well and the room was comfortable. Key cards are old and the sleeves were quite old, used many times. The owner/manager (female) walks around and was staring and watching me when I was walking around stretching after working all day in my room. She also was not kind to the housekeeping staff, talking down to them and belittling them while they were working hard. Breakfast was okay, having it there kept me from having to go out for food. They offered OJ and apple juice, various coffees and hot drinks, cereal, oatmeal, fruit and prepackaged muffins.

Hotel Aria has the most comfortable beds and the best shower ever!! The staff are very kind, and my room was amazingly clean. The only downside was the uninspiring breakfast, but with downtown Mountain View just around the corner, it was easy to pick up something tasty.

The place is clean, but very primitive and the breakfast is over simplified. The whole feel is that it is a motel, not rally a hotel. I would not complain if it is half the price, but oh well, this is California....

Enjoyed our stay. Nice room, nice property, good location, simple but good breakfast.

Older looking property from the outside but all the rooms have clearly been renovated. Parking can be a bit tough if it is crowded. Location is good. Staff was friendly but not very interactive. Breakfast was subpar with just some cereal and toast but it was OK. Rooms were clean. Overall, good value in the area and if you want to support local, this will give you the same basic amenities and rooms as the chain places down the street

This hotel appears to have undergone a major renovation and the rooms are attractive, and clean. Management are new(?) and seem overwhelmed, at times rude. They have very aggressive automated messaging, and are obsessed with times of arrival, departure and room service. Breakfast average at best, coffee machine was broken for 2 mornings. Overall, not a relaxing place to stay.

Easy check in & out. Nice and clean hotel. They tell you at check in it is required to have the rooms cleaned daily. Rooms have a mini fridge,. Microwave & coffee maker. Breakfast bare is provided in front lobby: toast, cereal, yogurt, oatmeal, muffins, fresh fruit, juice & coffee. Stanford patients/families do get a discount if you book through the hotel directly. There is a $10 parking fee for extra cars.