Overall, we enjoyed our stay. The location was an easy walk down to the beach, and the floor plan of the house was perfect for our extended family. The house was "cute" and maintains a fun older style with the upstairs bedrooms. That said, we would not recommend this house due to poor cleaning and management. Here is a list of issues we encountered:- No sheets on one of the beds- No soap in any of the bathrooms. We did manage to find some and refill them ourselves.- No trashbags in the garbage cans- Trash left on the stairs- Used bar of soap in the hallway floor- Crumbs on the kitchen counter- Dirty silverware- Dirty rags left out- Fresh towels were brought, but just dropped off after we had been here, instead of stocked in the bathrooms- Had to clean the downstairs toilet because it was filthy on arrival- Had to re-vaccum- Mainfloor bedroom smelled like vomit (fortunately we didn’t need to use it)- The door codes were not set. They never fixed this, just gave us an old code for one of the doors.- The grill didn’t work. - Cleaner was still here 40 minutes after check-in, left her lunch on the counter and shoes by the door. Set the trip off very unprofessionally.We were directed to file a complaint through their Guest Experience Team and wait for a response…. They have made no followup, and I doubt they have addressed the issues at the house, so avoid this one, as it’s probably only going downhill from here.
Overall, we enjoyed our stay. The location was an easy walk down to the beach, and the floor plan of the house was perfect for our extended family. The house was "cute" and maintains a fun older style with the upstairs bedrooms. That said, we would not recommend this house due to poor cleaning and management. Here is a list of issues we encountered:- No sheets on one of the beds- No soap in any of the bathrooms. We did manage to find some and refill them ourselves.- No trashbags in the garbage cans- Trash left on the stairs- Used bar of soap in the hallway floor- Crumbs on the kitchen counter- Dirty silverware- Dirty rags left out- Fresh towels were brought, but just dropped off after we had been here, instead of stocked in the bathrooms- Had to clean the downstairs toilet because it was filthy on arrival- Had to re-vaccum- Mainfloor bedroom smelled like vomit (fortunately we didn’t need to use it)- The door codes were not set. They never fixed this, just gave us an old code for one of the doors.- The grill didn’t work. - Cleaner was still here 40 minutes after check-in, left her lunch on the counter and shoes by the door. Set the trip off very unprofessionally.We were directed to file a complaint through their Guest Experience Team and wait for a response…. They have made no followup, and I doubt they have addressed the issues at the house, so avoid this one, as it’s probably only going downhill from here.