Name: Clarion Pointe Cherokee
Address: 185 Tsalagi Road, Cherokee (North Carolina), North Carolina, US
Price range: 67 US$–208 US$ per night
Rating: 8.53

Vad gäster tycker

På Cherokee Inn lyfter recensioner fram en vänlig personal, generellt rena rum och bra värde för pengarna, men det noteras också pågående renoveringar, varierande frukostkvalitet, dålig belysning på parkeringsplatsen och återkommande underhållsproblem som långsam eller ingen varmvatten, stängd pool och felaktiga bekvämligheter.

Gästerna uppskattar det praktiska, lugna läget nära attraktioner i Great Smoky Mountains och kasinot. Rumskomforten är blandad: många finner uppdaterade, bekväma utrymmen, medan andra rapporterar hårda eller väldigt höga sängar, fukt eller lukt av rök, tunna väggar och bullrande luftkonditionering. Städning och förberedelse av rummen kan vara ojämn, med ibland missad service eller brist på förnödenheter. Förvänta dig en prisvärd vistelse med hjälpsam personal, men kontrollera aktuell status för renoveringar och bekvämligheter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Faciliteterna påverkas av renoveringarna: poolen är ofta stängd, skyltningen utvändigt är begränsad och belysningen på parkeringsplatsen är mycket dålig. Businesscentret och en ismaskin rapporterades vara ur funktion. Tvättmöjligheter finns tillgängliga.

Relaterade gästrecensioner

10

Diane

8 sep. 2024

·

Stannade 2 nätter

Need to upgrade lighting in the parking lot. Too dark!

10

Keith

8 juni 2024

·

Stannade 1 natt

Good breakfast. Have Coke and Pepsi machine. Need lights in parking lot at night!!

10

Melissa

9 aug. 2024

·

Stannade 2 nätter

The hotel is dated but very clean. The staff that I encountered were all very friendly. The breakfast was very good with plenty of options. The lighting in the parking lot was not good, they need to fix this asap. I have seen other reviews that mention the lack of lighting in the parking lot as well. Overall our stay was very nice and comfortable.

6

Bryan

1 juli 2024

·

Stannade 3 nätter

Housekeeping very attentive and helpful and worked hard to keep common areas clean. Property needs refreshing. Breakfast was good but towards the end of scheduled time, ran out of many items. No lighting in parking lot so very dark at night. Ok place to stay if looking to save money and you don't mind it feeling a little worn and outdated.

8

Cynthia

22 aug. 2024

·

Stannade 1 natt

The motel was nice--Ice machine wasn't working, very convenient to Cherokee

8

Molly

26 maj 2024

·

Stannade 2 nätter

Nice large rooms - great value Pool was closed because of pump issues

8

Ann

23 sep. 2024

·

Stannade 2 nätter

The rooms were clean and nicely appointed although they could use some updating. The hotel is undergoing a franchise change so the staff are hoping some money gets put into upgrades. The staff was friendly and helpful. Breakfast was decent. There were waffles, eggs, sausage, hash rounds, cereal, yogurt, juices, and breads. The only thing we would have liked on the bar was some fresh fruit. There are washer/dryers on the 2nd floor.

4

Deborah C

16 juni 2025

·

Stannade 2 nätter

We booked months ago and renovations are not completed. We had to move out of first roon as renovated but no furniture a refrigerator was broken...receptionist moved asap. Second room no TV working so called desk and had tofix phone. The poor hot water later in shower and sink had no plug was disappointing...then next day pool has squirl in filter again front deck and pool area had not been swept in a while...never again. Breakfast uhhh.

8

PAM

1 sep. 2024

·

Stannade 2 nätter

The property is in the middle of major upgrading - changing from one brand to another; still, the interior was clean, well appointed and inviting. The staff was welcoming and well trained. The outside needs signs to indicate it is open, because it looks like it is closed.

8

Brandace

6 okt. 2025

·

Stannade 1 natt

Check in was easy. The room looked good. The business center wasn't working. They are almost finished with remodeling but not quite. My sheets had a couple spots that seemed not completely clean but otherwise older but nice hotel

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster tycker att rummen och gemensamma utrymmen är mycket rena, men recensioner rapporterar även insekter, unken lukt och ojämn städning, inklusive missad service eller kvarlämnat skräp/hår.

Relaterade gästrecensioner

10

Lisa

21 juli 2024

·

Stannade 2 nätter

Staff were all very personable and courteous. Breakfast was fantastic. The only negatives we encountered, the hallways smelled like mildew, the toilet in my in-laws rooms was not secure and their TV did not work. Our room was good. We had no issues.

4

Hunter

29 nov. 2025

·

Stannade 2 nätter

There were bugs in our room and the man that worked the front desk smelled horrible. He brought a roll away bed to our room and no lie, our room smelled like a barn for hours. Absolutely nauseating. We also went downstairs to fix our kids cereal, and the milk was sour and rancid.

8

Deanna

7 nov. 2024

·

Stannade 1 natt

Besides the infestation of lady bugs, and the bathroom wasn't totally clean the room good. The morning breakfast attendant really needed to do her joband not sit around talking to a co-worker/friend. Garbage was overflowing and the coffee was out.

2

THOMAS

28 nov. 2025

·

Stannade 2 nätter

We found bugs in the room both days. To our horror they were on our baby's humidifier.

2

Michelle

14 juli 2025

·

Stannade 1 natt

Ac didn’t work right. It was like a swamp. Floor was dirty.

6

Kenneth

29 okt. 2024

·

Stannade 2 nätter

I booked for two nights and hanged the tag for maid service on next morning. But they didn’t do it. The receptionist told me that the breakfast will be served from 6 am but actually started at 7. And no bread for the toaster. Only bagels and muffins.

6

Joe

12 juni 2024

·

Stannade 1 natt

There was half of a soda drink left in the frig. And the trash can was about 1/3 full....not completely emptied. Otherwise, everything was OK.

10

Meredith

15 maj 2025

·

Stannade 1 natt

Very clean and safe.

4

Ronald

9 dec. 2024

·

Stannade 1 natt

When this was Hampton Inn, it was kept up. Now it has deteriorated, carpets are disgusting, hair left in shower and sink areas. Needs to be updated and cleaned better. I have stayed there 10 plus times over the last 5-6 years and this is the worst it has ever been. I will not be back unless something is done!

6

Christopher

28 dec. 2024

·

Stannade 1 natt

The staff is super friendly and the property is really nice and laid back. The only issue i had is i dont believe the room had been vacuumed because there was about 20 ladybugs on the floor near the air unit and a couple of stink bugs.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt bekväma och vissa är nyligen uppdaterade, med rymliga layouter för många. Gäster nämner dock väldigt hårda eller ovanligt höga sängar, fukt och ljud från luftkonditionering eller tunna väggar, enstaka lukt av rök och sporadiska problem i rummet som icke-fungerande TV-apparater eller svaga kylskåp.

Relaterade gästrecensioner

8

Jessica

19 maj 2025

·

Stannade 1 natt

Great stay but there was a strange humidity in the room, making the floor extremely slipping upon entering and I almost busted my butt twice. Even the carpet felt wet. Other than that, clean and great view.

6

JEFF

30 dec. 2024

·

Stannade 2 nätter

The heating and cooling unit in the room was very loud and sounded like it needed maintenance. The door did not lock very securely.

8

Bob

22 juni 2025

·

Stannade 1 natt

Nice, clean, and friendly staff. Undergoing renovations, breakfast choices slim but ok, room was clean and most of all...the bed was very comfortable!

8

rhonda

2 juni 2025

·

Stannade 1 natt

Property is in the process of being updated. We have stayed here before. Problem is the new updates includes beds that are so high we had trouble getting in bed. They were above my waist. It became a topic of discussion at breakfast with other guests as to how we got into the beds. The girl that works at 8pm told us that she could not get us towel, pillows or clean pillowcases as she was not allowed in the linen closet and did not have a key. She told us to come back at 11pm. We dont stay up until 11pm. WTH

8

Tyler

8 okt. 2024

·

Stannade 3 nätter

TV didn't work kinda sucked but other than that good stay

8

Miranda

7 sep. 2024

·

Stannade 1 natt

Everyone is very nice and the property is clean. Currently being renovated. The only downside was the bed, it was only 3 pillows on a king bed... found 1 more in the closet but they mashed down to nothing

6

Laurie

12 juli 2024

·

Stannade 2 nätter

The room smelled strongly of cigarette smoke. The beds were extremely firm.

8

Michael

23 juni 2025

·

Stannade 2 nätter

First room smelled heavily of smoke even though this was a “smoke free” property. Second room had not been prepared for guests and the third room the lamp was broken and the socket and bulb were hangout. I carried it down to the front desk and she got another lamp and brought it to the room. She hooked it up and it worked. The bed was the best attribute of this property.

8

Bruce

29 juli 2025

·

Stannade 1 natt

A decent place for 1 night. Price was good. The walls were a little thin for noise blockage from the adjoining room. Breakfast could use an upgrade. It was sparse with 3 options for sugary cereal, a few prepackaged baked goods and the usual waffel maker. Coffee offered only powdered creamer. Got milk from next to cereal. Ho hum....

8

Helen

14 okt. 2024

·

Stannade 1 natt

Room was ok, buffet breakfast was fine. A/C unit was as incredibly noisy and smelled damp when heating the room, left it off so sleep was possible.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen beröms ofta som vänlig, hjälpsam och effektiv i receptionen. Ett fåtal rapporter noterar ojämn kommunikation, begränsad tillgång till linne efter timmarna, en slapp inställning till kontroll av nycklar och en ointresserad frukostvärd.

Relaterade gästrecensioner

10

Faye

22 sep. 2024

·

Stannade 5 nätter

Friendly & knowledge of area. My second stay this year. Saw improvements being made to enhance the property.

8

Deanna

7 nov. 2024

·

Stannade 1 natt

Besides the infestation of lady bugs, and the bathroom wasn't totally clean the room good. The morning breakfast attendant really needed to do her joband not sit around talking to a co-worker/friend. Garbage was overflowing and the coffee was out.

8

Tommy

16 sep. 2024

·

Stannade 4 nätter

I was overall satisfied with this property. The areas that needed attention looked like they were in the process of being renovated. The free breakfast exceeded my expectations. Most of the staff were friendly and helpful. Two big complaints were they gave someone a room key to my room without verifying with me that it was ok. They took the person at their word that they were my father, which he was. But they should have called and verified that it was okay. The second complaint was the designated smoking area was right out the front door where everyone loads and unloads their vehicles. You and your stuff is being permeated with cigarette smoke.

10

Rita

19 aug. 2025

·

Stannade 3 nätter

Staff was very friendly and helpful

6

Chris

15 juni 2025

·

Stannade 2 nätter

Overall, the stay was ok. Some of the staff wasn't so friendly. The room was ok, it did have a musty/stuffiness to it. The beds are HARD, just an fyi. It was clean-ish. We did have to get towels and toilet paper from the front because it wasn't stocked. Semi-quiet, our last night it was a bit noisey, but nothing major. My family and I were disappointed in the breakfast. There was really nothing to it. Pancakes and waffles you cook yourself. Cereal and oatmeal. That was all. So we opted to find food some place else. (Shout out to Mabel's Kitchen)

10

Sheldon

20 juli 2024

·

Stannade 1 natt

Stay was great and the staff are fantastic!!

8

rhonda

2 juni 2025

·

Stannade 1 natt

Property is in the process of being updated. We have stayed here before. Problem is the new updates includes beds that are so high we had trouble getting in bed. They were above my waist. It became a topic of discussion at breakfast with other guests as to how we got into the beds. The girl that works at 8pm told us that she could not get us towel, pillows or clean pillowcases as she was not allowed in the linen closet and did not have a key. She told us to come back at 11pm. We dont stay up until 11pm. WTH

10

BETTY

25 juni 2025

·

Stannade 1 natt

The employees were really nice. Got me checked in quickly.

10

James

25 sep. 2024

·

Stannade 1 natt

Great place to stay. Lady at the front desk was very helpful. Breakfast was really good too. An excellent value.

10

Paula

2 jan. 2025

·

Stannade 1 natt

Very nice stay. Property is being remodeled and my room was very nice. Bed very comfortable. Staff and Service were amazing! Breakfast Provided-Omelet, sausage, waffles,cereal, etc.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Praktiskt läge för Great Smoky Mountains, GSMR och kasinot, i en generellt lugn miljö. Flera recensioner anger svårigheter att hitta boendet eller en känsla av obehag på grund av mycket mörka parkeringsområden och bristfällig skyltning.

Relaterade gästrecensioner

10

Charles

8 mars 2025

·

Stannade 1 natt

Easy check-in, convenient location, good value. We were happy with our stay and will gladly stay again.

10

Stacey

7 juni 2024

·

Stannade 2 nätter

We loved the property, very clean, very quiet, absolutely great breakfast and free. The staff was absolutely amazing. The only complaint is the parking lot needs lights.

10

Jonghoon

4 juli 2024

·

Stannade 2 nätter

Quiet, peaceful area, easy to access Great Smoky mountains NP.

8

Christopher

20 maj 2024

·

Stannade 1 natt

The hotel is great. Clean, updated and affordable. Was very hard to find at night. No sign and zero street lights. The front desk told us they were trying to fix the sign. I will definitely stay here again.

8

Leslie

16 dec. 2023

·

Stannade 1 natt

Very clean and nice property. Used to be a Hampton Inn, so no signage was a little difficult. I did feel very uncomfortable in the parking lot returning from event at 11pm, as it was very dark, no lighting in the parking area.

10

Brian

19 maj 2025

·

Stannade 3 nätter

First time to stay in Cherokee NC. Close drive to many restaurants and close to to entrance of Great Smokies National Park. Will plan on staying there on our next check thru the area.

8

Karuna

29 maj 2025

·

Stannade 1 natt

The location is perfect from the Great smoky mountains. The building was clean, safe and the staff were good.

10

Randy

2 sep. 2023

·

Stannade 1 natt

Staff was friendly and professional. They are in the middle of switching ownership, so there was no name of the building.

8

PAM

1 sep. 2024

·

Stannade 2 nätter

The property is in the middle of major upgrading - changing from one brand to another; still, the interior was clean, well appointed and inviting. The staff was welcoming and well trained. The outside needs signs to indicate it is open, because it looks like it is closed.

8

Casie

10 aug. 2024

·

Stannade 1 natt

It was in a good location.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Återkopplingen gällande frukosten är varierande: många uppskattade varma rätter som våfflor, ägg och korv, medan andra tyckte att utbudet var sparsamt, saker saknades eller att serveringen startade sent. Den totala kvaliteten verkar variera från dag till dag.

Relaterade gästrecensioner

6

Keith

3 aug. 2025

·

Stannade 1 natt

The breakfast was not like it used to be or as pictured. At least They weren’t rationing the milk this time. They used to have sausage and eggs and biscuits. This time it was only waffles and cereal.

10

Pamela

5 aug. 2024

·

Stannade 1 natt

Staff was friendly and accommodating. Holtel and rooms were clean and comfortable. Great continental breakfast choices!

8

Bruce

29 juli 2025

·

Stannade 1 natt

A decent place for 1 night. Price was good. The walls were a little thin for noise blockage from the adjoining room. Breakfast could use an upgrade. It was sparse with 3 options for sugary cereal, a few prepackaged baked goods and the usual waffel maker. Coffee offered only powdered creamer. Got milk from next to cereal. Ho hum....

10

Chelsea

13 apr. 2024

·

Stannade 1 natt

I’d definitely stay here again!! Breakfast was awesome as well!!

6

Suzanne

29 okt. 2023

·

Stannade 1 natt

The room was very nice; however, the parking lot was dark - lack of sufficient lighting which made it difficult to see. The venue had poor signage. It was formerly a Hampton Inn but did not have a sign indicating it was now the Cherokee Inn. Breakfast was a farce. Why have it? My husband and I left and went to Wendy's which was much better. I am undecided if I will stay there again as there are plenty of other nice places to stay.

4

Tommy

20 juni 2025

·

Stannade 3 nätter

the breakfast was not good at all there was no milk for cereal available unless you went to the desk and asked for it, there was no fruit and there was no hot food (eggs bacon,

8

Ann

23 sep. 2024

·

Stannade 2 nätter

The rooms were clean and nicely appointed although they could use some updating. The hotel is undergoing a franchise change so the staff are hoping some money gets put into upgrades. The staff was friendly and helpful. Breakfast was decent. There were waffles, eggs, sausage, hash rounds, cereal, yogurt, juices, and breads. The only thing we would have liked on the bar was some fresh fruit. There are washer/dryers on the 2nd floor.

10

Paula

2 jan. 2025

·

Stannade 1 natt

Very nice stay. Property is being remodeled and my room was very nice. Bed very comfortable. Staff and Service were amazing! Breakfast Provided-Omelet, sausage, waffles,cereal, etc.

6

linda

4 juli 2024

·

Stannade 1 natt

There was no lighting in the parking lot- extremely dark. No hot food ready for breakfast but person in charge of food was out smoking. There was at least 10 people waiting. We were not able to wait and booking a hotel with breakfast was one of the reasons to pick this hotel.

10

Timothy

2 aug. 2024

·

Stannade 3 nätter

Extremely courteous and helpful staff. Convenient location to local attractions. Breakfast was included with stay and was great each day.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Månad	Genomsnittligt pris
januari	79 US$
februari	93 US$
mars	81 US$
april	88 US$
maj	91 US$
juni	94 US$
juli	103 US$
augusti	91 US$
oktober	103 US$
november	81 US$
december	82 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $91	19 $106	20 $92	21 $92	22 $92	23 $208	24 $208
25 $81	26 $83	27 $83	28 $83	29 $77	30 $142	31 $127

sö	må	ti	on	to	fr	lö
1 $78	2 $83	3 $70	4 $70	5 $75	6 $152	7 $150
8 $70	9 $68	10 $67	11 $67	12 $68	13 $96	14 $101
15 $68	16 $67	17 $70	18 $70	19 $70	20 $103	21 $104
22 $70	23 $69	24 $68	25 $69	26 $67	27 $149	28 $149
29 $68	30 $70

Clarion Pointe Cherokee

Priser för Clarion Pointe Cherokee

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Rum - 1 queensize-säng - icke-rökare

Rum - 1 kingsize-säng - icke-rökare

Standardrum - 2 queensize-sängar - icke-rökare

Gästrecensioner för Clarion Pointe Cherokee

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Bra att veta

Priser för kommande datum