Residence Inn by Marriott Salem

Although the room was clean, we paid for a suite for a group of four and the room was small, did not have enough towels, the pillows were flat, the fold up bed had little to no cushion and you could feel every wire and metal bar through the cushion. Also the thermostat kept dropping to near 50 degrees.

Fantastic place to stay!!! Everything was absolutely perfect! Room, breakfast, pool, all top notch!!!

Staff was very friendly. Room had signs of age, but sparkling clean. Breakfast was fine. Easy parking.

Great stay, great staff, great accommodations!

I didn’t stay here because my business trip was canceled. I canceled my reservation weeks in advance and I was still charged. I’m waiting to get the charge for my parking for which I obviously didn’t use because I didn’t go. Marriott needs to do better.