La Grande Residence at the Sutton Place Hotel
228 $US
/nuit
Moyenne pour novembre
Prix pour La Grande Residence at the Sutton Place Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
228 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À La Grande Residence at the Sutton Place Hotel, les prix par nuit s'élèvent en moyenne à 228 $US pendant le mois le moins cher (novembre) et à 596 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 267 $US |
| février | 270 $US |
| mars | 280 $US |
| avril | 300 $US |
| mai | 461 $US |
| juin | 596 $US |
| juillet | 586 $US |
| août | 493 $US |
| septembre | 477 $US |
| octobre | 327 $US |
| novembre | 228 $US |
| décembre | 243 $US |
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nov. · 228 $US
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Le plus cher : juin (env. 596 $US)
Le moins cher : novembre (env. 228 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment une piscine ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment une piscine couverte, un bain à remous et un hammam. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Vancouver, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 74 mètres carrés et comprenant un espace de conférence et une salle de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Gerald Lounge, l'un des 2 restaurants de cet hôtel et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner complet est servi tous les jours de 06 h 30 à 10 h 30 moyennant un supplément.
Chambres
Passez un séjour comme il se doit dans une des 164 chambres de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et une plaque de cuisson. Votre lit est préparé avec de la literie de qualité supérieure et toutes les chambres sont équipées d'un canapé-lit de grande taille. Une télévision à écran plat 42 pouces avec chaînes par câble assure votre divertissement et l'accès gratuit à Internet (par câble) vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
En choisissant La Grande Residence Vancouver at The Sutton Place Hotel, à Vancouver, vous aurez la chance de séjourner en plein centre-ville, à quelques pas du site Robson Street et à 11 minutes à pied du site Vancouver Waterfront. Cet hôtel de luxe se trouve à 1 km de Vancouver Convention Centre (centre de congrès) et à 1,1 km de Terminal de croisières Canada Place.
À proximité
Robson Street(0.2 miles)
Robson Square(0.2 miles)
Galerie d'art de Vancouver(0.2 miles)
Orpheum Theater(0.2 miles)
St. Paul's Hospital(0.2 miles)
Salle de concert Commodore Ballroom(0.2 miles)
Théâtre Vogue(0.3 miles)
Centre commercial Pacific Centre(0.3 miles)
Granville Street(0.3 miles)
Consulat des États-Unis(0.5 miles)
Vancouver Waterfront(0.6 miles)
Waterfront Centre(0.6 miles)
Place Jack Poole(0.6 miles)
Vancouver Convention Centre (centre de congrès)(0.6 miles)
Plage de Sunset(0.7 miles)
Vancouver, BC (CXH-Hydroaérodrome de Vancouver)(0.7 miles)
Aéroport international de Vancouver (YVR)(8.7 miles)
Pitt Meadows, BC (YPK)(24.8 miles)
Aéroport de Sechelt Région de la Sunshine Coast (YHS)(39.1 miles)
Ile Galiano, Colombie-Britannique (YMF-Montague Harbour Seaplane Base)(74.4 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service de voiturier
Organisation d'excursions
Emplacement
855 Burrard Street, Vancouver, Canada
Robson Street (0.2 miles)
Robson Square (0.2 miles)
Galerie d'art de Vancouver (0.2 miles)
Orpheum Theater (0.2 miles)
St. Paul's Hospital (0.2 miles)
Salle de concert Commodore Ballroom (0.2 miles)
Options de chambre
12
Suite, 2 chambres
Détails de la chambre
1 Très Grand Lit Double
, 1 Grand Lit Double
et 1 Canapé-Lit
Couchages 6
796 ft²
Salle à manger séparéeClimatisationCuisineSalon séparé
6
Chambre, 1 très grand lit (Run of House, 1 King Bed, Sofa Bed)
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
699 ft²
Salle à manger séparéeClimatisationCuisineSalon séparé
12
Suite Deluxe, 2 chambres
Détails de la chambre
1 Très Grand Lit Double
, 1 Grand Lit Double
et 1 Canapé-Lit
Couchages 6
796 ft²
Salle à manger séparéeClimatisationCuisineSalon séparé
9
Suite, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
699 ft²
Salle à manger séparéeClimatisationCuisineSalon séparé
9
Suite Premium, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
700 ft²
Salle à manger séparéeClimatisationCuisineSalon séparé
9
Suite Deluxe, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
699 ft²
Salle à manger séparéeClimatisationCuisineSalon séparé
Avis des voyageurs sur La Grande Residence at the Sutton Place Hotel
8.6
Fabuleux
Basé sur 1 003 avis vérifiés
Qui séjourne ici ?
Affaires
9%
Couples
30%
Familles
49%
Groupes
8%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À La Grande Residence au Sutton Place Hotel, les voyageurs apprécient l'emplacement central et agréable, les suites spacieuses de type appartement avec cuisine, et le personnel sympathique, tout en notant à plusieurs reprises un mobilier démodé, un ménage irrégulier, des retards occasionnels à l'enregistrement et le bruit des sirènes la nuit.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À La Grande Residence au Sutton Place Hotel, les voyageurs apprécient l'emplacement central et agréable, les suites spacieuses de type appartement avec cuisine, et le personnel sympathique, tout en notant à plusieurs reprises un mobilier démodé, un ménage irrégulier, des retards occasionnels à l'enregistrement et le bruit des sirènes la nuit.
Les familles apprécient l'aménagement de type appartement, l'accès à la buanderie et la proximité d'une épicerie, trouvant les suites pratiques pour les longs séjours. Les installations recueillent des avis mitigés : la piscine intérieure et le bain à remous peuvent être froids, démodés ou fermés temporairement ; la salle de sport est basique ; le stationnement est pratique mais coûteux et limité. Les restaurants sur place sont généralement appréciés lorsqu'ils sont ouverts, bien que certains séjours aient rencontré des fermetures temporaires des restaurants. Globalement, attendez-vous à un confort spacieux et familial dans le centre-ville de Vancouver avec une ambiance de résidence plus ancienne.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients apprécient la piscine intérieure et le bain à remous, bien que plusieurs signalent qu'ils sont froids, démodés ou temporairement fermés ; la salle de sport est basique. Le stationnement est pratique mais exigü et coûteux.
Avis de voyageur à ce sujet
8
Irina
19 oct. 2025
·
A séjourné 3 nuits
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
10
Micah
29 nov. 2025
·
A séjourné 1 nuit
Excellent and very helpful staff. Valet parking was easy and worth the cost. Had a family of 6 stay in a 3rd floor suite and had plenty of space to store things and to sleep. Pool and hot tub were also great in the morning thanks to the early opening time. Would definitely stay here again. I’ve recommended this place to many people I know as it is one of my favourites.
Excellent and very helpful staff. Valet parking was easy and worth the cost. Had a family of 6 stay in a 3rd floor suite and had plenty of space to store things and to sleep. Pool and hot tub were also great in the morning thanks to the early opening time. Would definitely stay here again. I’ve recommended this place to many people I know as it is one of my favourites.
10
Sandra
20 nov. 2024
·
A séjourné 1 nuit
The hotel staff was friendly and very accommodating. We were given an early check-in which was so great. We were able to get into our room early and then do some shopping before dinner which was very helpful. The grandkids loved the pool. They said it was nice and warm. We were also given a later check-out which was very helpful as well. Will definitely stay there again.
The hotel staff was friendly and very accommodating. We were given an early check-in which was so great. We were able to get into our room early and then do some shopping before dinner which was very helpful. The grandkids loved the pool. They said it was nice and warm. We were also given a later check-out which was very helpful as well. Will definitely stay there again.
10
Sari
1 juin 2024
·
A séjourné 7 nuits
Perfect place to stay for our family trip to Vancouver. Great location and easy to get to various attractions. The staff was super friendly, the room was cleaned daily (yayyyy!) there is laundry onsite and a great restaurant. I knocked one start off for “facilities” because the pool was closed 5 days of our 7 day stay…a real bummer when there were a couple rainy days that kids would have really enjoyed it. Other than that…highly recommend this hotel.
Perfect place to stay for our family trip to Vancouver. Great location and easy to get to various attractions. The staff was super friendly, the room was cleaned daily (yayyyy!) there is laundry onsite and a great restaurant. I knocked one start off for “facilities” because the pool was closed 5 days of our 7 day stay…a real bummer when there were a couple rainy days that kids would have really enjoyed it. Other than that…highly recommend this hotel.
10
Sarah
23 juil. 2025
·
A séjourné 1 nuit
Really liked the property. It was very clean in our room and when we arrived we found out the pool was out of order which sucked since we had originally booked this hotel for the pool. We ended up using another hotel for their pool which we were grateful for, especially with small kids
Really liked the property. It was very clean in our room and when we arrived we found out the pool was out of order which sucked since we had originally booked this hotel for the pool. We ended up using another hotel for their pool which we were grateful for, especially with small kids
10
Nachelle
22 nov. 2025
·
A séjourné 5 nuits
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
8
greg
3 janv. 2025
·
A séjourné 3 nuits
Parking rates are higher than competitors next door. Doesn't have all the necessary kitchen staples to be self sufficient in their apartments. Jacuzzi not cleaned during after hours to be ready during operating hours.
Parking rates are higher than competitors next door. Doesn't have all the necessary kitchen staples to be self sufficient in their apartments. Jacuzzi not cleaned during after hours to be ready during operating hours.
10
Emily
29 juin 2025
·
A séjourné 3 nuits
The two bedroom suites are fantastic and the grocery store across the street is great. Plenty of good restaurants and shops you can walk to. My only complaint is that the entire pool area being tile floor is dangerous and I’ve seen several people slip. I wear sandals right up to the edge of the pool and spa or else I’d be falling too.
The two bedroom suites are fantastic and the grocery store across the street is great. Plenty of good restaurants and shops you can walk to. My only complaint is that the entire pool area being tile floor is dangerous and I’ve seen several people slip. I wear sandals right up to the edge of the pool and spa or else I’d be falling too.
8
Gordon
6 juin 2024
·
A séjourné 13 nuits
Great location! Lovely property, although the residences side is a bit older. Pool and gym a bit dated. Pool was also down for a few days I was there, alternate pool provided was bit of a walk. Parking on site expensive. Prime spot in downtown Vanouver right by Robson. Great staff and services. House keeping was great. Enjoyed my stay!
Great location! Lovely property, although the residences side is a bit older. Pool and gym a bit dated. Pool was also down for a few days I was there, alternate pool provided was bit of a walk. Parking on site expensive. Prime spot in downtown Vanouver right by Robson. Great staff and services. House keeping was great. Enjoyed my stay!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis sont mitigés : beaucoup signalent des suites propres ou impeccables, mais des plaintes récurrentes font état de pièces poussiéreuses ou sales, de vaisselle non débarrassée, de moisissures et de couloirs ou d'espaces de piscine mal entretenus. Quelques clients ont également signalé la présence de nuisibles.
Avis de voyageur à ce sujet
6
Madelene
4 sept. 2024
·
A séjourné 1 nuit
This hotel is in a great location. That said, it is confusing to get to the front of hotel if you're driving. The doormen were so helpful and friendly! The room itself was not clean, including the dishes, which is surprising for the price. Overall safe, quiet, friendly, comfortable beds and easy to get to our concert!
This hotel is in a great location. That said, it is confusing to get to the front of hotel if you're driving. The doormen were so helpful and friendly! The room itself was not clean, including the dishes, which is surprising for the price. Overall safe, quiet, friendly, comfortable beds and easy to get to our concert!
4
Monette
2 juil. 2025
·
A séjourné 3 nuits
Staffs are friendly, however, our room’s window have molds and dirty sticky stuff. As well as the master bedroom’s sink
Staffs are friendly, however, our room’s window have molds and dirty sticky stuff. As well as the master bedroom’s sink
6
Nicole
23 sept. 2025
·
A séjourné 1 nuit
Room was dirty. Pool was good
Room was dirty. Pool was good
2
Steven
18 mai 2025
·
A séjourné 1 nuit
The room was dirty when we arrived. It smelled like fish and there were dirty dishes in the cupboard. When house keeping followed up they said they’d come back and deodorize the room when we went for our medical appt and they never returned. It was disgusted. Wall paper peeling off walls. We paid $700 for one night with parking and it absolutely was not worth it. I travelled with my baby and couldn’t let him on the floor or furniture knowing how filthy and smelly it was. We had to get a playpen to let him play on there when not holding him.
The room was dirty when we arrived. It smelled like fish and there were dirty dishes in the cupboard. When house keeping followed up they said they’d come back and deodorize the room when we went for our medical appt and they never returned. It was disgusted. Wall paper peeling off walls. We paid $700 for one night with parking and it absolutely was not worth it. I travelled with my baby and couldn’t let him on the floor or furniture knowing how filthy and smelly it was. We had to get a playpen to let him play on there when not holding him.
10
Alain
7 déc. 2025
·
A séjourné 3 nuits
Spotless and quiet room. Very friendly staff.
Spotless and quiet room. Very friendly staff.
6
Rebecca
31 août 2023
·
A séjourné 2 nuits
Room waa disgusting but management fixed the issurle, by putting us in a room that was acyually clean and also provided us with a discout. Service and management are great.
Room waa disgusting but management fixed the issurle, by putting us in a room that was acyually clean and also provided us with a discout. Service and management are great.
2
Gail
27 avr. 2024
·
A séjourné 3 nuits
Dirty Found bug A rat ran across the room late 1 night Dirty bedding Dirty floors Noisy guests Dead birds outs window Felt unsafe, very loud Renovations were going on Extremely uncomfortable & not satisfied
Dirty Found bug A rat ran across the room late 1 night Dirty bedding Dirty floors Noisy guests Dead birds outs window Felt unsafe, very loud Renovations were going on Extremely uncomfortable & not satisfied
8
Rani
27 août 2023
·
A séjourné 2 nuits
Good hotel, great location. Rooms are spacious and have a lot amenities. The room and the pool could have been a little bit more clean but good stay overall.
Good hotel, great location. Rooms are spacious and have a lot amenities. The room and the pool could have been a little bit more clean but good stay overall.
2
Manoj
7 nov. 2025
·
A séjourné 3 nuits
The rooms were not really clean. Also expe d more comfy stay but was not to be
The rooms were not really clean. Also expe d more comfy stay but was not to be
6
Shelley
19 nov. 2023
·
A séjourné 1 nuit
The suite bathrooms were not very clean.
The suite bathrooms were not very clean.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont spacieuses et de type appartement avec cuisine et balcon, ce qui les rend populaires auprès des familles et pour les longs séjours. Les inconvénients courants sont la décoration démodée et l'usure due à l'entretien, le bruit occasionnel des sirènes ou des ascenseurs, et des problèmes occasionnels de climatisation, de chauffage ou des salles de bains limitées.
Avis de voyageur à ce sujet
6
Jorge
20 sept. 2025
·
A séjourné 3 nuits
Overall, it’s a good hotel in a great location. Good restaurants nearby and friendly staff. Our complaint is that our 2-bedroom suit only had ONE shower, which was a terrible surprise for us and quite frankly, unacceptable.
Overall, it’s a good hotel in a great location. Good restaurants nearby and friendly staff. Our complaint is that our 2-bedroom suit only had ONE shower, which was a terrible surprise for us and quite frankly, unacceptable.
8
Irina
19 oct. 2025
·
A séjourné 3 nuits
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
10
Jamie
17 août 2025
·
A séjourné 2 nuits
Stayed in 2 bedroom family suite. Everything we needed, impeccably clean, fantastic downtown location! Full ( but amazingly compact) kitchen with fridge, stovetop, dual oven/ microwave, toaster, full size coffee pot and espresso maker, dishwasher, and even had separate recycling/ trash/ mini compost bin (all emptied daily) under the sink! 2 story fantastic grocery and a wonderful wine shop around the corner. This room had the best balance of affordability and luxury for a family of 5 I have ever seen! Top notch , all the way!
Stayed in 2 bedroom family suite. Everything we needed, impeccably clean, fantastic downtown location! Full ( but amazingly compact) kitchen with fridge, stovetop, dual oven/ microwave, toaster, full size coffee pot and espresso maker, dishwasher, and even had separate recycling/ trash/ mini compost bin (all emptied daily) under the sink! 2 story fantastic grocery and a wonderful wine shop around the corner. This room had the best balance of affordability and luxury for a family of 5 I have ever seen! Top notch , all the way!
10
Ryan
17 août 2025
·
A séjourné 4 nuits
My family of 5 stayed at the Sutton Place Hotel La Grande Residence suite in late July-Aug. we might be spoiled forever. The suite is spacious, like the size and layout of a 1BR apartment. We loved having a dining table w 4 chairs to eat, sit and relax. In addition, the sofa and chair ensure that everyone always has a seat. The kitchen with sizable fridge+freezer, and the microwave/oven lets us store, and reheat food. There’s even a stove with pots and pans, spatula if you want to cook. It’s a full kitchen with a large counter. There are multiple closets with ample storage space. The gym is a little bigger and with more equipment than most hotel gyms. The indoor pool is great you don’t have to worry about weather or sun screen. The hotel location is perfect for exploring Vancouver. It’s around the corner from Robson and 8 minute walk to train station. It’s walking distance to numerous touristy areas, and sites. We didn’t use a car the entire time. We look forward to staying here again in our next Vancouver visit. Thank you staff for the wonderful experience.
My family of 5 stayed at the Sutton Place Hotel La Grande Residence suite in late July-Aug. we might be spoiled forever. The suite is spacious, like the size and layout of a 1BR apartment. We loved having a dining table w 4 chairs to eat, sit and relax. In addition, the sofa and chair ensure that everyone always has a seat. The kitchen with sizable fridge+freezer, and the microwave/oven lets us store, and reheat food. There’s even a stove with pots and pans, spatula if you want to cook. It’s a full kitchen with a large counter. There are multiple closets with ample storage space. The gym is a little bigger and with more equipment than most hotel gyms. The indoor pool is great you don’t have to worry about weather or sun screen. The hotel location is perfect for exploring Vancouver. It’s around the corner from Robson and 8 minute walk to train station. It’s walking distance to numerous touristy areas, and sites. We didn’t use a car the entire time. We look forward to staying here again in our next Vancouver visit. Thank you staff for the wonderful experience.
8
Glen
16 août 2025
·
A séjourné 3 nuits
The hotel could use some updates. Really shows its age and there is wear and tear pretty much everywhere you look.
The hotel could use some updates. Really shows its age and there is wear and tear pretty much everywhere you look.
8
Donna
26 juil. 2025
·
A séjourné 2 nuits
Loved the location and the fact that we had a large refrigerator and sitting area as well as two bathrooms. A microwave would have been more beneficial than an oven. The staff were very pleasant and helpful. The fact that one of the bedrooms had no A/C vent was disappointing. That room remained very warm, even though we kept the drapes pulled. A good renovation may be due soon.
Loved the location and the fact that we had a large refrigerator and sitting area as well as two bathrooms. A microwave would have been more beneficial than an oven. The staff were very pleasant and helpful. The fact that one of the bedrooms had no A/C vent was disappointing. That room remained very warm, even though we kept the drapes pulled. A good renovation may be due soon.
10
Kristina
21 mai 2024
·
A séjourné 3 nuits
We stayed in 2-bedroom Sutton suite. The suite was clean and had everything we could possibly want. I requested extra blankets & pillows and extra coffee/tea and housekeeping delivered the in minutes. There’s a grocery store across the street and a wine shop next door, which was an extra convenience. The staff were super friendly and answered every question we had. We ate breakfast at Boulevard restaurant on our last morning there, which was delicious. The hotel itself is perfectly located: about halfway between Harbour and Granville Island, and is close to train stations and bus stops. I will definitely stay here again.
We stayed in 2-bedroom Sutton suite. The suite was clean and had everything we could possibly want. I requested extra blankets & pillows and extra coffee/tea and housekeeping delivered the in minutes. There’s a grocery store across the street and a wine shop next door, which was an extra convenience. The staff were super friendly and answered every question we had. We ate breakfast at Boulevard restaurant on our last morning there, which was delicious. The hotel itself is perfectly located: about halfway between Harbour and Granville Island, and is close to train stations and bus stops. I will definitely stay here again.
10
Heather
5 août 2025
·
A séjourné 1 nuit
In the middle of downtown Vancouver. Convient to shopping and dining. Only issue we had was AC unit in one of the bedrooms wasnt cool enough.
In the middle of downtown Vancouver. Convient to shopping and dining. Only issue we had was AC unit in one of the bedrooms wasnt cool enough.
10
Trevor
19 sept. 2025
·
A séjourné 3 nuits
This property is in a good downtown location. We found the property condition clean and well maintained. Check in and out was a bit slow as the front desk staff is small and there is almost always a wait at the front desk. We stayed three nights and every night we were woken by passing sirens in the street, and this despite us staying on a high floor. It’s not really any fault of the hotel but it does reveal that the window glass is maybe not as thermal and sound protected as it could be.
This property is in a good downtown location. We found the property condition clean and well maintained. Check in and out was a bit slow as the front desk staff is small and there is almost always a wait at the front desk. We stayed three nights and every night we were woken by passing sirens in the street, and this despite us staying on a high floor. It’s not really any fault of the hotel but it does reveal that the window glass is maybe not as thermal and sound protected as it could be.
8
Peter
4 janv. 2025
·
A séjourné 2 nuits
Our room abutted the elevator shaft so there was an annoying sound of machinery/“clunks” etc all night: didn’t get much sleep
Our room abutted the elevator shaft so there was an annoying sound of machinery/“clunks” etc all night: didn’t get much sleep
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme aimable, attentionné et serviable, en particulier les portiers et le personnel d'entretien ménager. Cependant, les clients signalent des files d'attente périodiques à l'enregistrement, des interactions brusques à la réception, des réponses lentes et des problèmes occasionnels de facturation ou de préautorisation.
Avis de voyageur à ce sujet
10
Maria Cecilia
17 avr. 2025
·
A séjourné 7 nuits
The staff, especially Joyce were very helpful and pleasant. The hotel was centrally located and super walkable to everything downtown. This is my 2nd time staying at the Residences and I will return again!
The staff, especially Joyce were very helpful and pleasant. The hotel was centrally located and super walkable to everything downtown. This is my 2nd time staying at the Residences and I will return again!
6
Nelson
23 sept. 2025
·
A séjourné 3 nuits
Communication at front desk needs improvement! First, no detailed explanation of the amount withheld for our 3 night stay which was substantially higher than Expedia quote. Made me question our Expedia package. Second, a request to cancel overnight parking for the last 2 days of stay was made before we had even stayed a full first day was not acted on and resulted in an extra overnight charge of $55. Third, when checking out on final day, due to long lineups and need to get to airport, unable to speak with a live person to rectify their error. Unfortunately there is no ability to phone or email the front desk about these type of issues. Very frustrating.
Communication at front desk needs improvement! First, no detailed explanation of the amount withheld for our 3 night stay which was substantially higher than Expedia quote. Made me question our Expedia package. Second, a request to cancel overnight parking for the last 2 days of stay was made before we had even stayed a full first day was not acted on and resulted in an extra overnight charge of $55. Third, when checking out on final day, due to long lineups and need to get to airport, unable to speak with a live person to rectify their error. Unfortunately there is no ability to phone or email the front desk about these type of issues. Very frustrating.
4
Jocelyn
12 déc. 2023
·
A séjourné 1 nuit
Was incredibly disappointed in our room at The Sutton. Since the hotel is undergoing renovations, they're advertising their new updated rooms on Expedia (which is what I thought I had booked), but the room we were given was old and worn and looked completely different. Additionally, check-in took over 40 minutes with a line around the lobby.
Was incredibly disappointed in our room at The Sutton. Since the hotel is undergoing renovations, they're advertising their new updated rooms on Expedia (which is what I thought I had booked), but the room we were given was old and worn and looked completely different. Additionally, check-in took over 40 minutes with a line around the lobby.
10
Nicole
29 déc. 2025
·
A séjourné 5 nuits
Perfect location to shopping and upscale restaurants. Staff were wonderful, room was great
Perfect location to shopping and upscale restaurants. Staff were wonderful, room was great
10
Colin
13 oct. 2024
·
A séjourné 4 nuits
Staff friendly and efficient. On site restaurant very good with excellent service. Call out to Ryan at front desk who fixed a room problem rapidly with as little inconvenience to our British relatives and ourselves. Thanks Ryan. Stay was great - many dining options in area. Word to wise, get reservations.
Staff friendly and efficient. On site restaurant very good with excellent service. Call out to Ryan at front desk who fixed a room problem rapidly with as little inconvenience to our British relatives and ourselves. Thanks Ryan. Stay was great - many dining options in area. Word to wise, get reservations.
10
Melissa
2 déc. 2024
·
A séjourné 1 nuit
Cannot say enough amazing things about the staff, bellmen were always cheerful and so friendly. I cannot wait to book my next stay here.
Cannot say enough amazing things about the staff, bellmen were always cheerful and so friendly. I cannot wait to book my next stay here.
6
Vikas
2 sept. 2024
·
A séjourné 2 nuits
Check In Arrived at 10 NOT expecting to be given a room as we knew that the check in time was 4pm. The reception staff were very hopeful that the room would be ready quickly and we would be phoned when it was. They said our room had been prioritised. So we went off for a walk. 1230 pm- no phone, no room. Room finally given at 330. Bags of rubbish were sitting in front of the room in the corridor! Considering that checkout was 12 noon, it is taking the room service an incredibly long time to do up the room. Room Very spacious but very dated. Wall paper peeling off in some areas. Cleanliness was average. Beds comfortable. Location Absolutely fantastic. Heart of downtown- next to Robson street. Summary Great potential. Let down by the housekeeping and the dated decor. Not value for money (I paid nearly £450 per night)!
Check In Arrived at 10 NOT expecting to be given a room as we knew that the check in time was 4pm. The reception staff were very hopeful that the room would be ready quickly and we would be phoned when it was. They said our room had been prioritised. So we went off for a walk. 1230 pm- no phone, no room. Room finally given at 330. Bags of rubbish were sitting in front of the room in the corridor! Considering that checkout was 12 noon, it is taking the room service an incredibly long time to do up the room. Room Very spacious but very dated. Wall paper peeling off in some areas. Cleanliness was average. Beds comfortable. Location Absolutely fantastic. Heart of downtown- next to Robson street. Summary Great potential. Let down by the housekeeping and the dated decor. Not value for money (I paid nearly £450 per night)!
10
Eyrin
24 nov. 2025
·
A séjourné 1 nuit
Staff are always curteous and willing to go the extra mile. The Sutton is our go to.
Staff are always curteous and willing to go the extra mile. The Sutton is our go to.
10
Ronald
2 sept. 2025
·
A séjourné 1 nuit
When we checked in early we were fortunate to be accommodated. Also the lady at the front said are you here celebrating a birthday and going to a concert I said yes my wife’s birthday. She asked me to wait a minute and went in the back returned with amazing news telling me she asked her manager if she could upgrade us and excitingly we received a beautiful upgrade and our stay was amazing. I missed her name possibly it was Suzzie but I could easily be wrong.
When we checked in early we were fortunate to be accommodated. Also the lady at the front said are you here celebrating a birthday and going to a concert I said yes my wife’s birthday. She asked me to wait a minute and went in the back returned with amazing news telling me she asked her manager if she could upgrade us and excitingly we received a beautiful upgrade and our stay was amazing. I missed her name possibly it was Suzzie but I could easily be wrong.
8
Laurine
9 janv. 2023
·
A séjourné 19 364 nuits
The concierge staff plus Anil at the front desk, and Diego(the guy who took our luggage up were nice) but … they forced us to pay for a movie we did not watch. First they said we checked in at 3:30 am and when we showed proof that we were still in Calgary and couldn’t have been there watching a movie, the manager said maybe the night staff automatically checked us in. Then they said we had watched an earlier movie and stopped it, then came down to tell them to reverse the charge: again I told him we hadn’t had any conversation with anyone regarding a movie. The only time we were coming back to the hotel was around 1:am just to sleep. After those inconsistencies I assumed they would have realized they were making a mistake and not push that on us but it didn’t happen. We had a flight to catch so we had to pay and leave. DEFINITELY NOT HAPPY ABOUT IT AND WON’T BE GOING BACK BECAUSE WE DON’T KNOW WHAT’S NEXT
The concierge staff plus Anil at the front desk, and Diego(the guy who took our luggage up were nice) but … they forced us to pay for a movie we did not watch. First they said we checked in at 3:30 am and when we showed proof that we were still in Calgary and couldn’t have been there watching a movie, the manager said maybe the night staff automatically checked us in. Then they said we had watched an earlier movie and stopped it, then came down to tell them to reverse the charge: again I told him we hadn’t had any conversation with anyone regarding a movie. The only time we were coming back to the hotel was around 1:am just to sleep. After those inconsistencies I assumed they would have realized they were making a mistake and not push that on us but it didn’t happen. We had a flight to catch so we had to pay and leave. DEFINITELY NOT HAPPY ABOUT IT AND WON’T BE GOING BACK BECAUSE WE DON’T KNOW WHAT’S NEXT
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central en ville, très agréable pour se rendre à pied aux boutiques, aux restaurants, aux transports en commun et aux attractions, avec une épicerie à côté. Certains clients notent la fréquence des sirènes en raison de l'hôpital voisin.
Avis de voyageur à ce sujet
10
Carlomiel Monti
1 août 2025
·
A séjourné 4 nuits
Right at the heart of downtown Vancouver.
Right at the heart of downtown Vancouver.
10
Carl
22 janv. 2026
·
A séjourné 4 nuits
Great location fantastic rooms
Great location fantastic rooms
8
Bob
2 mars 2025
·
A séjourné 2 nuits
Staff were all prompt and polite and efficient when requesting a few fixes in residence room. Sirens all night long were a little annoying but being next to St. Pauls hospital it is to be expected.
Staff were all prompt and polite and efficient when requesting a few fixes in residence room. Sirens all night long were a little annoying but being next to St. Pauls hospital it is to be expected.
10
SEIJI
7 oct. 2025
·
A séjourné 3 nuits
立地が良く、どこに行くにも便利。
立地が良く、どこに行くにも便利。
10
Agnes
3 avr. 2025
·
A séjourné 3 nuits
Stay in the residence side regularly and love the location, close to the IGA/Whole Foods, has a wine store and of course is central and right by Robson Street. What's not to love? Was in an upgraded room this time which was fantastic.
Stay in the residence side regularly and love the location, close to the IGA/Whole Foods, has a wine store and of course is central and right by Robson Street. What's not to love? Was in an upgraded room this time which was fantastic.
10
Kristen
16 août 2025
·
A séjourné 3 nuits
Great location
Great location
10
Nicole
29 déc. 2025
·
A séjourné 5 nuits
Perfect location to shopping and upscale restaurants. Staff were wonderful, room was great
Perfect location to shopping and upscale restaurants. Staff were wonderful, room was great
10
Minyin
3 sept. 2025
·
A séjourné 2 nuits
Great location.
Great location.
10
Nachelle
22 nov. 2025
·
A séjourné 5 nuits
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
10
Gregory Warren
28 janv. 2025
·
A séjourné 3 nuits
Location …Location
Location …Location
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le boulevard et la restauration sur place reçoivent souvent des éloges pour leur qualité, leur petit-déjeuner et leur happy hour. Les inconvénients incluent les fermetures occasionnelles des restaurants/bars pour rénovation et quelques signalements d'un service en chambre lent ou froid ou de prix élevés.
Avis de voyageur à ce sujet
8
Sharon Sandra
17 mars 2025
·
A séjourné 3 nuits
Very close to shops and restaurants. Had an amazing time!!! Happy hour in the lounge was very good! Would definitely recommend this hotel for your Vancouver stay!
Very close to shops and restaurants. Had an amazing time!!! Happy hour in the lounge was very good! Would definitely recommend this hotel for your Vancouver stay!
8
Elizabeth
25 mars 2024
·
A séjourné 2 nuits
This is our favorite place to stay, when we are in town. This last trip, we weren’t informed that the restaurant and bar are closed for renovations. As I totally get that renos are necessary, we would’ve booked for when it was open. It’s one of our favorite things about the hotel. We will of course be back and will double check that all is open.
This is our favorite place to stay, when we are in town. This last trip, we weren’t informed that the restaurant and bar are closed for renovations. As I totally get that renos are necessary, we would’ve booked for when it was open. It’s one of our favorite things about the hotel. We will of course be back and will double check that all is open.
10
Robert
2 oct. 2023
·
A séjourné 5 nuits
I enjoyed the property and the facilities. Service was great and the Breakfast at the Boulevard was bountiful. Almost anything was available within walking distance, but a cab or Uber were always seconds away. Room was great and the staff were super friendly.
I enjoyed the property and the facilities. Service was great and the Breakfast at the Boulevard was bountiful. Almost anything was available within walking distance, but a cab or Uber were always seconds away. Room was great and the staff were super friendly.
8
Irina
19 oct. 2025
·
A séjourné 3 nuits
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
10
Kathryn
21 août 2024
·
A séjourné 2 nuits
Beautiful property. No breakfast. Housekeeping must dust better. Comfortable beds. Nice kitchen and well supplied. Is a stop for Hop On Hop Off bus which is great. Concierge and Reception staff were excellent.
Beautiful property. No breakfast. Housekeeping must dust better. Comfortable beds. Nice kitchen and well supplied. Is a stop for Hop On Hop Off bus which is great. Concierge and Reception staff were excellent.
10
Burke T
28 juin 2025
·
A séjourné 2 nuits
Quiet and spacious rooms with balcony. Kitchen well stocked for coffee, tea, or espresso. Breakfast buffet was delicious.
Quiet and spacious rooms with balcony. Kitchen well stocked for coffee, tea, or espresso. Breakfast buffet was delicious.
10
Jocelyn
9 juil. 2023
·
A séjourné 8 nuits
Close to Robson Street, IGA, good restaurants, Hop on Hop off bus stops outside. Great to have our own kitchen facilities especially for breakfast which is $38 per person if you eat at the hotel. Laundry facilities. Good hotel shop.
Close to Robson Street, IGA, good restaurants, Hop on Hop off bus stops outside. Great to have our own kitchen facilities especially for breakfast which is $38 per person if you eat at the hotel. Laundry facilities. Good hotel shop.
10
Cameron
19 févr. 2025
·
A séjourné 2 nuits
Excellent on site dining, convenient location and friendly staff. I made our first travelling experience with a young child stress free.
Excellent on site dining, convenient location and friendly staff. I made our first travelling experience with a young child stress free.
10
Nachelle
22 nov. 2025
·
A séjourné 5 nuits
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
2
Jodie
26 nov. 2023
·
A séjourné 1 nuit
It was a terrible experience. The pool was so dirty. Our room wasn’t ready. We never got kids robes even tho asked twice. Room service was 30 mins late and cold and undercooked. The room heat would not turn off and even with windows open it was too hot for anyone to have covers. Noisy street with people yelling at each other and sirens. Pool was freezing the kids couldn’t swim in it. Hot tub was yellow. They gave us a free movie for inconveniences but then the tv remote wouldn’t work. It was so disappointing.
It was a terrible experience. The pool was so dirty. Our room wasn’t ready. We never got kids robes even tho asked twice. Room service was 30 mins late and cold and undercooked. The room heat would not turn off and even with windows open it was too hot for anyone to have covers. Noisy street with people yelling at each other and sirens. Pool was freezing the kids couldn’t swim in it. Hot tub was yellow. They gave us a free movie for inconveniences but then the tv remote wouldn’t work. It was so disappointing.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Veronique
5 août 2025
·
A séjourné 4 nuits
Excellent hôtel très bien situé, près des boutiques et du centre-ville. Belle chambre spacieuse!
Excellent hôtel très bien situé, près des boutiques et du centre-ville. Belle chambre spacieuse!
8
JEROME
23 juil. 2024
·
A séjourné 4 nuits
Tres belle residence à l américaine. Appartement spacieux et luxueux. Accessoires à l avenant. Balcon avec vue. Personnel un peu dépassé ey pas excpetionnelement aimable mais au final services rendus. Situation exceptionnelle. Reste onereux cependant et parking vraiment excessif /55 dollars canadiens
Tres belle residence à l américaine. Appartement spacieux et luxueux. Accessoires à l avenant. Balcon avec vue. Personnel un peu dépassé ey pas excpetionnelement aimable mais au final services rendus. Situation exceptionnelle. Reste onereux cependant et parking vraiment excessif /55 dollars canadiens
8
Nathalie
6 mars 2022
·
A séjourné 7 nuits
Très bien situé. Parfait pour visiter la ville à pied. Les appartements ne sont pas récents mais il y avait tout ce qu’il fallait pour notre séjour.
Très bien situé. Parfait pour visiter la ville à pied. Les appartements ne sont pas récents mais il y avait tout ce qu’il fallait pour notre séjour.
6
MARCIA
29 sept. 2026
·
A séjourné 3 nuits
The 'residence' part of the hotel is due for a renovation. Dark, utilitarian and not up to the Sutton Place standards. The rest of the hotel is lovely.
The 'residence' part of the hotel is due for a renovation. Dark, utilitarian and not up to the Sutton Place standards. The rest of the hotel is lovely.
6
Melissa
28 sept. 2026
·
A séjourné 2 nuits
Let’s start with the positives, the hotel staff were amazing! The rooms were very spacious and the bed was very comfortable..oh and a GREAT location! Things that could be improved; Our room could have been cleaner, there were cobwebs in the corners of the bedroom, things smeared on light switch covers and very dirty dishes in the kitchen. The hotel rooms are very dated and could really use an update.
Let’s start with the positives, the hotel staff were amazing! The rooms were very spacious and the bed was very comfortable..oh and a GREAT location! Things that could be improved; Our room could have been cleaner, there were cobwebs in the corners of the bedroom, things smeared on light switch covers and very dirty dishes in the kitchen. The hotel rooms are very dated and could really use an update.
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Prix pour les dates à venir
novembre 2026
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|---|---|---|---|---|---|---|
décembre 2026
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Moins cher
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-02: 279.57469470181275USD
- 2026-11-03: 268.5914096451721USD
- 2026-11-04: 278.5762219985352USD
- 2026-11-05: 286.0710895286255USD
- 2026-11-06: 259.6050699950867USD
- 2026-11-07: 289.5595070551758USD
- 2026-11-08: 188.95039214056396USD
- 2026-11-09: 199.87480599206543USD
- 2026-11-10: 205.0205076676941USD
- 2026-11-11: 202.4080936736145USD
- 2026-11-12: 194.6439031781006USD
- 2026-11-13: 224.55030474761963USD
- 2026-11-14: 124.5804799284668USD
- 2026-11-15: 190.4003472628479USD
- 2026-11-16: 197.6892850237732USD
- 2026-11-17: 270.91562775994873USD
- 2026-11-18: 435.33775035015873USD
- 2026-11-19: 296.3332108543701USD
- 2026-11-20: 238.64695509378052USD
- 2026-11-21: 247.61331266235354USD
- 2026-11-22: 190.1795034550476USD
- 2026-11-23: 232.0198491274414USD
- 2026-11-24: 221.66280011642456USD
- 2026-11-25: 249.62025764172364USD
- 2026-11-26: 310.5276215292969USD
- 2026-11-27: 265.2796910546265USD
- 2026-11-28: 219.67262916448976USD
- 2026-11-29: 191.60294093884278USD
- 2026-11-30: 245.6163501916809USD
- 2026-12-01: 296.5488671704712USD
- 2026-12-02: 300.6143248920898USD
- 2026-12-03: 246.59487494168093USD
- 2026-12-04: 211.0565296703186USD
- 2026-12-05: 272.47991246902467USD
- 2026-12-06: 194.1154957177124USD
- 2026-12-07: 193.71530803570556USD
- 2026-12-08: 190.697126393219USD
- 2026-12-09: 186.71596541171266USD
- 2026-12-10: 236.00978106530764USD
- 2026-12-11: 238.19885137002564USD
- 2026-12-12: 209.6710427836914USD
- 2026-12-13: 190.70989035305786USD
- 2026-12-14: 191.65686354992675USD
- 2026-12-15: 197.7092329770508USD
- 2026-12-16: 190.49222047109987USD
- 2026-12-17: 211.68797027175904USD
- 2026-12-18: 240.29086097479248USD
- 2026-12-19: 216.67038540768434USD
- 2026-12-20: 204.13883884823608USD
- 2026-12-21: 202.69164811297608USD
- 2026-12-22: 209.6710427836914USD
- 2026-12-23: 217.89333657577515USD
- 2026-12-24: 198.69772317163086USD
- 2026-12-25: 257.4367837854004USD
- 2026-12-26: 248.62178493844604USD
- 2026-12-27: 198.97890569866945USD
- 2026-12-28: 222.56262515682985USD
- 2026-12-29: 242.63089752642824USD
- 2026-12-30: 264.11183992172244USD
- 2026-12-31: 292.55494222912597USD
- 2027-01-01: 221.36564557546998USD
- 2027-01-02: 203.13058840567018USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Pour les réservations de cinq nuits ou plus, la carte de crédit enregistrée sera préautorisée immédiatement après la réservation pour tout séjour réglé sur place plutôt qu’au moment de la réservation.
L’enregistrement doit être effectué par une personne âgée d’au moins 19 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 06 h 30 à 22 h 00.
- Pour les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 18 ans ou moins (par adulte enregistré) qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner complet coûte entre 25 CAD et 50 CAD environ par personne.
- Frais pour le parking couvert en libre-service : 60 CAD par nuit (entrées/sorties libres)
- Parking couvert avec voiturier : 70 CAD par jour (entrées/sorties libres)
- Animaux de compagnie : 40 CAD par hébergement et par séjour, 175 CAD max. par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service de voiturier
Organisation d'excursions
Général
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Hammam
Spa et centre de bien-être
Petit-déjeuner en chambre
Snack Bar/Deli
Parking
Parking
Service de voiturier
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Activités
Piscine
Parcours de golf (à proximité)
Piscine intérieure
Terrasse
Fitness Center (nearby)
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Connexion Internet
Wi-fi gratuit