Sleep Inn Near Ft Jackson

We stayed at Sleep Inn Near Ft Jackson hotel for 4 days while visiting for my son’s Army graduation. The location was convenient, and based on the pictures and information online, the hotel seemed like a decent place to stay. Unfortunately, our experience was very disappointing. Our room was never cleaned during our entire 4-day stay. We were 2 adults and 2 children, and we had to use the same towels for all four days. They never replenished our toilet paper or emptied the trash cans. The AC in our room was not working properly. It was leaking, and the temperature was uncomfortable—some days it was very cold, while other days it was extremely hot. Another issue was that there was almost never anyone at the front desk/front office, which made it difficult to get help when we needed it. The breakfast was also very disappointing. The selection was extremely limited. They only provided one sausage, and the eggs did not taste like real eggs. We chose this hotel because we were traveling for an important family event, and unfortunately, the stay added unnecessary stress to an already busy trip. I understand that hotels can have issues, but basic things like clean towels, toilet paper, trash removal, working AC, and accessible staff should be provided. I would not stay here again or recommend this hotel, especially for a family staying several days.

Beds were comfortable, decent for the price, friendly staff. We left something in the room and they called us. That’s going above the usual service.

Housekeeping needs to clean all bathroom accessories

Went to breakfast at 8;15am, coffee was just about empty, every food option was empty, no eggs, no sausage, a hand full of cereal, no milk, no toast or muffins, waffle machine empty. I went and asked desk person if breakfast was over, he said no why, I said because there's nothing there. He came over and started refilling somethings, I had some cereal and left. Swimming pool has sign, closed by state environmental dept.

Room was clean. Great water pressure. Room a little must because it was hot which made the sheets moist, but once you cut the air on and let the room balance it was perfect. Missed breakfast because it starts at 6am. So would be nice if they do breakfast earlier.