奧斯汀域區索內斯塔簡單套房飯店

The property looked old on the inside. the handle on the bath tub was loose. There was a burn in the carpet. I didn't see a cleaning person one time. The gym equipment was dirty. The remote for the TV in the room didn't work. The caulk job in the rooms bathroom looked like a 2 year old did it. There was an abandoned card in the paring lot that said if not picked up by 10/14 it will be towed and it was 10/24.

It was okay. Needs renovated elevators and carpets.

The room had a stove ,frig,pots & pans utensils plates silverware, glasses lg frig & free washers & dryers

Good place to stay if you're looking for a 2-star decorum. It's what you get for the price you pay. Somewhat smelly and damp rooms. The kitchen was well furnished. The studio room has limited light. False advertising: There is no business center or lobby as shown in the pictures. It's converted into a storage or vending machine. It has laundry and a small gymnasium.

No breakfast

The elevator smells terrible. The service desk people were never around. The room was ok as far as bedding but the furniture was torn and tattered and there where holes in the wall stuffed with paper towels.

AC in room worked very well and room was nicely appointed. Elevators were a bit wonky.

No pool amenity

It doesn't look great looking from the outside but everything in the room is just clean and neat. The frontdesk staff is also very helpful and efficient. Was concerned about the condition of the laundry but it turned out great. Plenty of free parking place and it is only 20mins from downtown Austin.

The mini kitchen is a nice perk, stocked with cookware and other essentials. There is a lending area with items like a blender. A BBQ area is also provided. Bed was comfy and the room was clean. The AC and full size fridge were kind of loud at night, but the area is relatively quiet. Very pet friendly!

The room smelled terrible, like smoke and pets and mildew. Very disappointed.

It’s an older hotel but the rooms are clean. The only thing is the 3rd floor hallway smells of mold; once you get into the room there’s no issue. We did like the fact we had a full kitchen, even for the weekend.

The room was clean and fresh, everything worked well. The common hallways could use a carpet refresh though, maybe some better ventilation when neighbors are cooking. Overall a good value for the price.

Room chair was rip and peeling bad, wall and bathroom door was dirty and had a hole in it. The carpet had big red stains on different areas of the carpet. I went and told the front desk about it and they said for two weeks they suppose to be having a repair/cleaning situation. The first floor smelled bad and I hate they hold a $100 fee until you leave, with the condition they have right now with the rooms they don’t need to be holding anything until they get everything looking better. I can say that it was silent on the floor I was on and no issue with parking.

Very dirty hotel. Felt a little rundown. Had odor all around hotel. Stains on carpets. Wasn't happy with my stay.

The staff here is so kind and friendly. However, my room made me sick. I had to keep the window open and then fan in the bathroom on. The rugs were "Moist" and the after sleeping overnight, I would wake up with raging headaches that would go away as soon as I left within 10 minutes. The dishwasher had dirty dishes in it. I feel horrible leaving this review as the staff was SO nice and helpful. This hotel needs a remodel. The elevators always smelled like someone was smoking weed IN the elevators and it was smoky.

Everything looked fine when we arrived for check-in. My husband and I returned from dinner and there were bugs and roaches everywhere! It was the most disgusting thing we have ever encountered in all of our world travels. The front desk staff was also disgusted when we showed her the pictures of all the bugs. She stated she would write a note for management to refund our payment. However it is 3 days later and no one has contacted us.

For this to be a Sonesta brand i expected a lot more. It was outdated and dirty and moldy. The restroom had black mold in the restroom and water marks on the ceiling and also holes in the walls. The hallways smelled like dirty dog. And I asked for room service and the housekeeper said they only do it once a week . I then just asked her for towels bc she obviously didn’t wanna clean my room . I wouldn’t book here .

I had a pleasant stay and my bed was confortable. I like the size of the room and the big desk. I gave it a 3 start rating in cleanliness and condition because the top of the refrigerator looked really dirty. It's a small, but full size refrigerator and is the first thing you see as you walk in the room

The smell is horrible. Very smelly hotel. Please shut this place down. I had to leave this hotel early because of the smell.

Suite room was well equiped, bed and pillows were very comfortable. Room was clean and updated. Very quiet.

If you're considering this hotel then you're likely looking for an affordable option in the Domain/Arboretum area -- and that's exactly what this is. For a one night stay, it got the job done. The hotel shows some sign of age, but the room was clean and the bed was comfortable. It was nice having a full sized fridge and freezer in the room. The young man working at the front desk was very polite and helpful.

I always stay at Simply Sonesta Domain while in Austin because of the location and price. This time the room had a strange odor, the furnishings were shabby and there was a huge space under the door which led to unwanted noise. The staff is always the best, the property could use some updating and recycling options.

The room was perfect for our needs with the kitchen area and separate bedroom.

The room was clean but needed repairs. The lamp over the desk did not work. This hotel needs to be upgraded with USB ports, new furniture, carpet, paint and fixtures.

Spacious and comfortable. Felt like home.

Clean room, friendly staff. Cute "stray kitten" that guest and staff are taking care of, which was very sweet. Great location too, Negatives are lighting in the room was grim (light color). Good room layout but very old furniture and appliances, Wasn't too expensive so a good value, but you might want to consider a new property nearby.

Room was great, but needs some "TLC" i.e. paint, shower faucet spews more water than shower head. Recliner did not function properly and one main outlet did not work.

Nice hotel. Great location. Loud though. Doors banging. People in the halls.

The mini kitchen is a nice perk, stocked with cookware and other essentials. There is a lending area with items like a blender. A BBQ area is also provided. Bed was comfy and the room was clean. The AC and full size fridge were kind of loud at night, but the area is relatively quiet. Very pet friendly!

This is my home away from home in Austin (as long as the price remains reasonable)!! The place is clean, quiet, safe and convenient. The TV and AC work properly. The water was hot. The staff was friendly.

The rooms were great, very spacious & clean. We enjoyed our stay here; the staff was kind, helpful, & made the stay very easy.

It was an ok stay, Nobody in front when we check in, they wait til last minute and called me and said my room was not available, do i wanna cancel, they gave me a smaller room.

Terrible service

The staff was very friendly and willing to help. When arriving at the hotel, the first room offered had a bad odor. Staff moved the reservation to a different room. That room had trouble with the toilet. Third room worked much better. And again, the staff was very accommodating and friendly.

Friendly staff, quiet area and the amenities like a small kitchen that was in the room.

This was my first stay at a Sonesta property. Everyone made my stay so enjoyable. Great staff

Terrible customer service,

Good check in

The staff was very attentive. Had popcorn and coffee available too. Have free washers and dryers we were able to use

Very good stay. Nice, clean and close to Domain.

Super nice great location!

Very nice hotel for short-term and long-term stay. Great location surrounded by freeways but quiet in the center. Shopping and dining options nearby as well as easy access this private or public transport. Very friendly and helpful staff. Nicely appointed rooms that are kept up quite well.

Located near shopping and dining, easy to access freeway to get around town. Very nice staff and clean facility

Perfect location for the 3M half marathon...walk out lobby and boom, right at the start line. Would stay there again for the convenience.

The property is well-maintained, and the room was spacious and clean. The area is very nice and walkable.

The hotel is in a weird location and the lighting isn’t well lit. I was solo traveler and the taxi driver seemed creepy. I was not sure if the hotel was open once we pulled up. So, the taxi driver was being nice I guess by walking me into the hotel. But, I was very nervous about the experience. Everything seemed okay after getting checked in. Then the taxi driver call me back that morning saying he will pick me up to my destination. So, that when okay! Either way my first expression of the hotel was feeling of the building being empty or closed. The staff was very nice and friendly

We had great time staying in Austin at the Sonesta simply suites. Great location with everything you need for a fun time..

It doesn't look great looking from the outside but everything in the room is just clean and neat. The frontdesk staff is also very helpful and efficient. Was concerned about the condition of the laundry but it turned out great. Plenty of free parking place and it is only 20mins from downtown Austin.

Great location. Clean room.

No breakfast

it stinks literally its giving motel 6 do not stay here only one elevator for whole building and stairs look like a murder scene no breakfast or dining

It's a sub-par property. The room had a lingering smell of cigarettes even though I was in a non-smoking room. Otherwise, nothing special. If you're just going to be in and out for a day or two, it's fine. There is no breakfast or anything, but there are some places nearby.

The staff was very attentive. Had popcorn and coffee available too. Have free washers and dryers we were able to use

Quiet, simple stay. Suite was a little tight, but perfect for one person or a short stay with two. The kitchen was well stocked with any dish you may need with the exception of a mixing bowl. Plenty of towels. Nice room. Elevators were a little sketchy sometimes and had a bad smell sometimes. Coffee area was a just ok: not always stocked well and sometimes messy. Other than that, great stay. Very cozy.