奧斯汀艾登市飯店

The new restaurant was amazing! I love coming to Austin and staying at this hotel it’s my 3rd time staying here and it never disappoints.

Great place to stay off the highway and close to everything! Front desk personnel are awesome! They are friendly, helpful and explain everything in detail. Room was clean and comfortable. The only negative was the pool was a bit dirty, but a nice gentleman got the net and scooped up as much leaves as he could. Also, the jacuzzi does not work. Water is hot but no jets. :(

If you have a car, it's easy access to the city, with free parking. Property is tastefully updated and maintained. Front desk staff was quick to respond to requests.

Very nice pool and hot tub area. Nice 24 hour gym. Very friendly staff. Super clean. Nice restaurant on site.

Amazing Austin experience. Great Austin vibe at this Hotel. Comfy bed, great courtyard, very QUIET throughout, tasty breakfast.

Free parking, on site restaurant. Free breakfast

Really liked the attached restaurant and bar.

The hotel was very unique with its decor and pool area and the whole design. It was difficult getting into the parking lot at night because our GPS kept trying to take us to the back entrance that was closed.

Clean with a nice pool and hot tub area. It was a bit confusing to drive to the first time. It's close to the highway sonits convenient to get around but not walkable to most tourist places. Free parking and breakfast make up for that for me.

I like that there is a fence around the property that restricts access to the parking lot at night.

there was a HUGE cockroach in the ceiling this morning when we woke up. hotel smelled like dirty wet carpet. staff was amazing! it’s not their fault that our stay wasn’t great! they actually recommended the restaurant next door which we loved. hotel was overall old and smelly. we will not be going back

The attached restaurant was under renovation and the staff has no idea when it will be completed. The floor in our bathroom was dirty upon arrival. I told the front desk to have the cleaning service just come the next day. They came….and the floor still had crumbs on the floor after they left.

Great staff, very friendly. Nice hotel that’s conveniently located. Not giving it full 5 stars as the hallways had a smell to them (humidity?).

Nice property however our room was not very clean!

I prioritize hotel cleanliness above all else, and this hotel did an excellent job of maintaining it.

This hotel does not live up to its star rating. There were several roaches in the bathroom in the middle of the night. The fold out sofa bed in the King Suite was so uncomfortable that our daughter was unable to sleep on it. The room did not have adequate seating for a room advertised as big enough for three people. Overall a bad experience.

Half of the rooms in this hotel room are run of the mill motel rooms where the entrance is outside. Our room smelled like mildew and there were cockroaches. There was no elevator to my room and I had bags and a toddler. The front desk was nice enough but they took a long time and made me stay at the desk while he read an entire sheet of paper to me that he was giving me and I could have read myself while my toddler was fussy and needed to go to sleep.

Everything was nice and clean except the room was had a musty damp smell. The carpet was dirty, my feet had to be washed walking on the carpet. Other than that the place overall was very cute. Definitely need to clean those carpets in the room.

It smelled funky as soon as we got into our room. The toilet was finicky, had to flush it at least 6 times for it to completely flush, EVERYTIME! We found TWO living roaches in our room.

Really clean rooms and common spaces, massive breakfast choices in beautiful environment and super welcoming, friendly staff.

The design

The place is cute. Double beds. The beds are soft. If you need a firmer mattress do not stay here. After 2 night, mine and my husbands backs are in terrible pain. There was a roach smashed between our clean towels. One set of towels had the dead roach the other side had some of the remnants of the body. The management didn’t do much, and didn’t seem to care. They asked if we wanted to change rooms and then another person said that’s a Texas summer. I’ve been all around the world, first roach. The breakfast was blah blah blah. Motel breakfast. And there was a roach by the restrooms.

Ehat a neat little property. It was super quiet, clean and the bed was confortable. It's an older propertt, but renovated and well maintined. The pool and hot tub were fantastic. What a gem! We will be back.

Somethings I didnt like: the gates around the property were closed off and you could only enter from the one way street off the highway. This made it challenging for a Lyft to pick us up. House keeping was so loud in the morning. It woke me up after a night out. The walls are thin. Other than those things, everything was perfect.

Love the room it was clean and the beds were very comfortable! Only thing i had a problem with was the water pressure when i took a shower.

Great property, wasn't a fan of having to go back outside to access my room but still secluded and safe

Conveniently located. Great sushi restaurant on site and free available coffee. Easy parking and friendly staff Beds were okay. AC was loud in bedrooms

Everything was great except the walls were so thin that we could hear everything. Lots of night noises

The room was clean and comfortable with one minor exception. The mattresses both had very sagging edges on the common side. With the rather tall position of the beds, the soft edge made it feel as if I was likely to fall off if I didn't stay near the center of the mattress. The "off" sides of the mattresses were still firm but somewhat inaccessible due to the proximity of the bathroom wall on one and furniture close the other.

It was an average boutique hotel. Only bad thing about it was our room had poor temperature and humidity control. Each room was ventilated by a window-unit AC. It felt sticky and warm in the room at all times, even with AC going and fan blowing.

Our Aunt stayed here for a week. This is the second time she has stayed at this property. She is in a wheelchair and the distance from her room to the restaurant was impossible for her to reach on her own. She asked if it would be possible for someone to assist with bringing a her a simple breakfast ( bagel and coffee) in the morning and she was declined. It was a real bummer. Joseph at check in was helpful and overall the people were pleasant but it was a real disappointment that no one was willing to help her with the breakfast request. There is a ramp that leads to the restaurant from the room but it’s all outside and uphill. The distance, difficulty ( hills and doors), and heat prevented her from having breakfast.

Over all, a great stay. Staff at check in and checkout were super friendly. Really appreciated the list of things to do in ATX. Room was clean and the pool was nice. Would stay again.

Chris the Desk Clerk was amazing. Helped us in everything we needed.

Awesome front desk staff. Very knowledgeable regarding where to eat and the highlights of the city. Thank you!

Joseph who greeted us at reception was marvellous and an excellent ambassador for the Aiden hotel. So helpful and nothing was to much for this man. He was 10 out of 10 Davy and Annemarie from Scotland UK

Excellent service

Customer service was No Help!! Especially the Manager

We have stayed at the Aiden several times. We’ve always found it to be nice. Tonight was a huge disappointment. Check in took 20 minutes. I was the only guest in the lobby. After finally receiving my keys and making it to my room keys did not work. I returned to the desk and was told they forgot to program the keys. 10 minutes later I finally had access to my room. Only to find it was very hot. I called and asked for a fan, but they did not have any. They did offer to allow me to move rooms, but my elderly parents were not up for another move. Next we discovered that the keurig did not work and the sink did not drain. I’m so bummed! I’ve always enjoyed our stays here in the past. After a long hard day this was not the evening I was hoping for.

The staff that worked here were amazing. They were very helpful and friendly. If you want real southern hospitality I would suggest to stay here. I'm looking forward to going back there when I'm in Austin.

Chris was very helpful and friendly with the checkin and any needs.

Perfect location! Clean, friendly, safe area right outside of downtown Austin.

It is really close to downtown and good quality/price

Hotel was quiet and clean. While not downtown, a fairly short drive into downtown Austin, and much more affordable than most of the downtown hotel options. Only issue is that the area is not overly walkable--not a lot in the immediate area.

This place was so unique! It was decorated so fun and had stairs all over the place up and down to know you were in Weird Austin. The employees very friendly, the breakfast was good especially the crispy bacon and waffle and the location perfect for sightseeing. The easy chair was lumpy but outdoor pool made up for it. Slept in a comfy bed and it was nice and quiet.

Close by downtown and my concert venue. Always clean staff helpful. Only thon is rheu close the gate by the susi place at night. But they do give directions how to get to the feont lobby parking.

Breakfast is good, try waffles, coffee machine in lobby has good coffee. Room is big, bed very comfortable and cozy. Parking is free and secure. Place close to SOCO.

The hotel was close to downtown and the airport.

Convenient hotel for one night of our road trip, easy to access, close to town via cab, great eating options and things to do.

Clean with a nice pool and hot tub area. It was a bit confusing to drive to the first time. It's close to the highway sonits convenient to get around but not walkable to most tourist places. Free parking and breakfast make up for that for me.

Tricky getting to hotel from I-35 why due to construction.

Honestly one of my favorite hotels! Yes it’s an older property but everything was well maintained and the amenities were awesome! We especially loved the nespresso machine that could make us hot chocolate or lattes on demand! And the sushi restaurant attached was 5 star. We are definitely coming back asap!

Room was nice. Staff were nice. Great breakfast.

Noise was awful as facing hwy 35 in our room. Sushi restaurant was very good but wished it had a la carte menu as all you can eat only was extremely expensive. Needs other choices. Breakfast was average but with choices, parking is GREAT considering Austin that loves to charge 35 dollars/day at other hotels.

When I booked I was qualify for a $14.00 food & beverage discount. This was not given to me because the attached restaurant changed hands. This needs to be documented & changed in the hotel.com App so it is not false advertisement

Loved the sushi place in the hotel

Very nice hotel on service road of southbound I-35; AYCE sushi restaurant connected to it. Good selection of breakfast. The coffee machine in the main area by checkin has much better coffee than in the eating area. Very friendly staff. Would definitely stay here again.

Everything was good except for breakfast.

Was a wonderful stay… thank you for the fun memories. The sushi was fantastic. The free breakfast could have used some flavor.

I picked that hotel bc online it looked like it had character. The two things I must have in a hotel stay is a bar and a hot tub. The bar/restaurant was closed down and the hot tub was broke

Really clean rooms and common spaces, massive breakfast choices in beautiful environment and super welcoming, friendly staff.