奧斯丁機場歡朋套房飯店

Complimentary airport shuttle wasn’t available for our whole stay

Great stay. Some of the other hotels in the vicinity aren't as well maintained or kept up like this one.

airport shuttle was very hard to get into.

Impressive cleanliness throughout but furniture needs to be updated. Loved the dining area and food for breakfast the coffee station was wonderful for travelers. We had one of the worst check-ins that I can recall. There was a girl who was not really wanting to help at front desk….she is not good for front desk, could not understand her. Our problem were the rooms the first of three rooms smelled bad and ac did not work not good in Texas, 2nd room had only one level of the ac working but did not smell bad. The third room had no refrigerator at all but rest was ok with the ac making noise. We asked for manager but no was on site. It took an hour to check in so it was about 7:00 pm to relax after a full day of planning to airport so we were not Hungry by then. The girl Maya at front desk is not gracious or professional wanting to help she did not want to go with us to the three rooms, we had rooms 408, 504, 508. When you arrive at hotel you just want to relax not try to fix their problems so we will ask for a refund. Thank you.

The swimming pool isn’t available right now and double rooms weren’t available at check-in time so we had to stay in a single bed room because we were in a time crunch. Which was doable for us thankfully. The staff was apologetic and kind and the room we stayed in was clean.