北奧斯丁 I-35/183 號公路歡朋飯店

only complaint is the small parking lot

The room, the pool there was nothing that I disliked.

Loved our stay here. Very clean, pleasant staff. Breakfast was a bit lacking, and one of the elevators was broken, but being a weekday, we didn't have any issues with long waits for the elevator. Really enjoyed that there was a secondary entrance so we didn't have to traipse through the lobby if we didn't want to. Bed was super soft and comfy, but the pillows were flat. We did not have any issues with noise - either from inside the hotel or outside the hotel. The air conditioner kept the room nice and cold, and the mini fridge/freezer was just the right size for what we needed. It should be noted that you have to pay for parking - $5 a day, unless you are a Hilton rewards member. I actually am a Hilton rewards member, but somehow my reservation didn't get connected to my rewards account, so I had to pay for parking.

The pool was very clean and well-kept and the staff were very accommodating.

I would not give it high reviews because of the lack of water in the fitness area when I went to workout early in the morning. That seems like a necessary thing for guests.

Stayed overnight for a concert nearby. Room was clean and decently sized. King sized bed was rather comfortable. Breakfast was decent. The elevator was the worst part. It was a little shaky and slow to open.

For two nights, the hotel was clean, comfortable and well located for our purposes. The breakfast was good and the staff were friendly. The fitness room was small and we would have liked to see the Peloton bike replaced by a treadmill.

This property was very underwhelming it was very promising in the pictures but when we got there I was very dissapointed. The hotel was hot, especially the 4th floor the ac was not good in the halls. The rooms had a weird smell and you could tell the floors had not been sweeped prior because there was dirt and small items left over from previous tenants. The pool was very dirty and had not been cleaned and I didn’t feel comfortable swimming in it. The breakfast was also very dissatisfying as well, but decent for free. Overall would not stay here again and would say it was not worth $108. Luckily we only stayed one night.

Stay was great, the pool area was clean with fresh towels. They had cookies at check in. Pet friendly. Definitely will stay again.

Tye location was right off the parkway, pretty small parking lot but I did like the fact that they have a parking pass for an additional $5 so they don't tow your car and to know the cars that are from the hotel.

Outdated, needs more work on cleanliness

We were in a room on the first floor. In the morning my son spotted a roach on top of the closet and then when we returned from town there was a huge roach in the bathroom. We killed it and notified the front desk. The front desk moved our room to a different floor and location. Later on that evening someone else had already moved in to the room we left because of roaches.

We stayed two nights, they dont come give towles, nor clean out trash everyday. So if it is an off day, be ready to take the trash out your self. I know, First World problem, but for 200usd per night....

The hotel was mostly clean but definitely outdated. I did find hair on the shampoo bottle, which was unpleasant. The elevator needs attention, it felt bouncy and the button lights didn’t work, making it hard to tell if it was responding. I didn’t get a chance to try the breakfast, but other guests spoke highly of it. The best part of the stay was the friendly and helpful customer service. Unfortunately, I would not choose to stay here again.

Very dirty. Room was dusty and filthy. It had the appearance of cleanliness but bed frames were very dusty. Hair in room and bathroom as well. The rooms cleaning was cursory at best The commons area was worn and a bit ragged. And is in need of a serious upgrade. Access to downtown Austin was really good for driving as it was built almost under the freeways, though road noise wasn’t an issue. No places to eat within reasonable walking distance. The morning breakfast was actually pretty good. I would give the place 2 out of 5 stars and not worth the 240.00 dollars I paid for one night. With a concerted effort to update the place, and some QC with housekeeping, there is potential of this place being much better.

Everything was super clean

The hotel was very clean as well as the room! They had great breakfasts and I liked that they started breakfast at 6am as I had to travel a little distance during my stay and it was nice to be able to eat before starting my day. Thank you!

The stay was comfortable and clean. Definetly served our purpose while in Austin.

The staff was very friendly. The building was clean inside and out, and the rooms were spotless. The breakfast was very good. We will be staying there again!

Room and hotel very clean friendly staff

breakfast was good. walls too thin and too much noise from other rooms. also very inconvenient access unless you have your own car. not walkable area.

Rooms were clean and comfortable, even the pull out couch was comfortable. Breakfast had lots of options. Will definitely stay again.

The breakfast was very pleasing and the dining area was spacious. I could hear the sounds coming from the other bedrooms that were nearby very clearly.

This location has seen better days. It looks a little tired and could use some sprucing up.

Quiet place, beds were comfortable

There is a $5.00 a night parking fee. There is security at night. The room was big, 2 queen beds, fridge and microwave.!AC struggled a bit during the day,but considering it was over 90 degrees it cooled off at night. There is a small gym and outdoor pool. The entrance isn’t huge and you will miss it if you’re not paying attention.

Good hotel close to the highway, traffic from the road can be heard.

Room was clean but overall felt outdated.

Very good breakfast. Room was small.

Location of the hotel is in central Austin. It is right off the highway, so there is a lot of noise at night with traffic, sirens and people. For the most part, the room was comfortable. There was a bolted door in the room that I assume led to the room next to mine. Because of this door, I could hear the person next to my room snoring at night. Also, the pillows in the room were not comfortable. The staff was VERY FRIENDLY AND HELPFUL. Breakfast runs from 6am to 10am.

I reserved 2 rooms ended up only getting one room. Still got charged for both rooms. Trying to get a hold of the hotel to see if it can he fixed but they never pick up the phone.

The front desk girls were so helpful and made a great recommendation for ordering food. Made us feel welcome.

My girlfriend booked this room for her and myself, another mutual friend booked another room a few doors down. In the morning we decided to stay another day but were struggling with the 3rd party site. I got a late checkout at noon.. at 11:45 i got a call on the phone saying my friend was in another room (the pther friends) and we werent allowed to stay over and i had to leave too and i had less then 10 min to get packed out and out. They then proceeded to bring 2 adult males and 3 females to the door and stand over me as i packed. And escorted us out.. we did nothing wrong. I slept the majority of the time. So rude and absolutely unacceptable and unnecessary

When we arrived, the hotel’s computer system was down and they had to check in people manually and could not activate room keys. The lobby was filled with people waiting to check in. The staff was professional and efficient in taking care of everyone in a timely manner. We stayed two nights and their system was not restored and the hotel pretty full because the ice storm had knocked out power to so many homes in Austin. Each time we( or anyone had to get into their room), a staff member had to unlock the door. I have nothing but praise for the manner in which everyone there went above and beyond to take care of customers.

I have no complaints about the hotel. It was clean, staff was friendly, and breakfast was hot and fresh. However, I did experience an issue during my stay. I reserved and paid in full for a king bed suite. When I arrived at 6pm, 3 hours after check-in, I was given a two queen bed suite. The front desk staff said that my reservation had been changed because the hotel was full. This was very upsetting because I did not receive any type of notification. I was told to contact Hotels.com to resolve the issue, which I did. I spoke with an agent for a few minutes, was placed on hold for another 10+ minutes, and then the call discounted. At that point I was exhausted and frustrated. I just wanted to check-in to my room and get some rest after a long day of traveling. The agent did call back with 2 options, move to a different hotel or get a refund.

Everything was fine except for 2 things. 1. We had to pay for parking. 2. Whoever was in charge of the breakfast buffet area on 12/15/24 needs to be trained in customer service. He was always in people's faces, shaking his had and raising his arms. A very rude person.

The staff was very friendly. The building was clean inside and out, and the rooms were spotless. The breakfast was very good. We will be staying there again!

Everything about this hotel was 5+! However the area surrounding the hotel was isolated and abandoned. The hotel itself was clean, comfortable, and quiet. The staff were friendly and very helpful, there was security at night with bright lighting in the parking light. The breakfast was warm, delicious and the dining area clean and well stocked. Check in and check out was very quick and the staff friendly and helpful. The proximity to I-35 was very convenient. It was just the area around the hotel that was lacking. We would stay there again for the convenience, value, and favorable experience.

Rooms were clean. Our air conditioning wasn't working. Maintenance was there to fix it in less than 5 minutes. All the staff, especially the front desk staff were extremely friendly and went above and beyond to make sure we were happy. Excellent stay

All employees were extremely courteous, especially the front desk and housekeeping.

breakfast was good. walls too thin and too much noise from other rooms. also very inconvenient access unless you have your own car. not walkable area.

Overall, it was a nice place to stay and location was good. The area seem a little sketchy. All the other businesses in the area were out of business making the area seem not safe. The rooms was good. Bed was ok. Bathroom was clean. The free breakfast was ok.

Near a highway but the noise was barely noticeable. Free breakfast and parking. Friendly staff.

Short distance to downtown Austin

Overall it’s a ok property. There is Tesla supercharger at short distance. Hotel property is little hard to locate due to an abandoned building nearby. Staff and other facilities are good inside.

I had a hard time finding the hotel. There is a tall Hampton Inn sign on 183 by a church. The hotel entry is off I-35 south of 183. Other than that all was good.

Everything about this hotel was 5+! However the area surrounding the hotel was isolated and abandoned. The hotel itself was clean, comfortable, and quiet. The staff were friendly and very helpful, there was security at night with bright lighting in the parking light. The breakfast was warm, delicious and the dining area clean and well stocked. Check in and check out was very quick and the staff friendly and helpful. The proximity to I-35 was very convenient. It was just the area around the hotel that was lacking. We would stay there again for the convenience, value, and favorable experience.

Good hotel close to the highway, traffic from the road can be heard.

Well maintained and staff seems nice. No complaints about the facilities or room, just not an easy location to access from the road.

Friendly staff at check in. Property was quiet. Everything was clean. Not much within walking distance but plenty of good food within a 10 min drive.

Hotel was clean but the hallways were extremely hot. Once we arrived we were told you have to pay to park your car. They also were not any vending machines, we had to spend 4.00 for a soda in the lobby. Breakfast was decent but the lady was closing the door while I was still Inside eating.

Great beds and pillows! Good options at the free breakfast

Everything was great , everything was explained, Breakfast was great ❤️❤️Beds where very great ❤️

Hands down the best breakfast!

3 mornings cofee cold light roast

The hotel was very clean as well as the room! They had great breakfasts and I liked that they started breakfast at 6am as I had to travel a little distance during my stay and it was nice to be able to eat before starting my day. Thank you!

Need bacon for breakfast. Space for families to socialize in the evenings when large groups are occupying your hotel.

Everything was fine except for 2 things. 1. We had to pay for parking. 2. Whoever was in charge of the breakfast buffet area on 12/15/24 needs to be trained in customer service. He was always in people's faces, shaking his had and raising his arms. A very rude person.

The staff was very friendly. The building was clean inside and out, and the rooms were spotless. The breakfast was very good. We will be staying there again!

I stayed for SXSW. As budget hotels go, it's definitely value for money. The location didn't matter as I was jumping an Uber into town every morning. Breakfasts were great. 24 hour tea and coffee. Safe and clean. I'll stay again.