斯蒂芬 F 奧斯汀皇家索內斯塔飯店

I love the room and its aesthetic. I love that the place has a pool and gym. I commend the staff for being pleasant and efficient.

Clean and quiet stay with plenty of cooperation from the staff. The indoor pool and hot tub were a nice plus.

Great view off 2nd floor Balcony of Austin, TX

The pool was drained for maintenance halfway through our stay, so not available There is an additional fee (resort fee) that added over $100 for the length of our stay that was not mentioned when booking the hotel on Expedia. They allow you to use a $10 per day stipend but then charge you taxes on anything that you spend it on and is not covered within that $10. The $10 can not be used to help offset the cost of parking which ended up being an additional $64 per day. You have to pay for any little additional thing including a mini fridge in the rooms.

The Sonesta has an old school classy look and feel with all the modern conveniences you could need. The staff were very helpful and friendly. The Restaurants offer a good menu at competitive prices. The 2nd floor Cocktail/Cigar bar is one of the highlights with a terrace that overlooks the street below and makes for really relaxing place for pre-drinks or a night cap...bar staff were very friendly and helpful. Would definitely return to the Sonesta.

Good hotel, good people, good location. Unreal valet parking rates. unjustifiable

Beautiful hotel with lovely bar that overlooks Congress Avenue. The only negative I have is that they do not have room service.

Great location as it is close to everything. Walking distance to most attractions, which is key. Parking is expensive, but you will find that anywhere in Austin. Staff was very friendly and helpful. Room was very good, but nothing exceptional. Ours was clean, well kept, had a coffee maker, fridge (but no microwave), and pretty much all you need w no frills. Would stay again. Did not try the bar or restaurant, cause there are better options just steps away. But we did heard good things about the in-house options. I also like that there is a snack bar right as you check in. Oh, also - the pool is great for laps . . . so long as nobody else is in there. Nice gym which is 24 hours.

It is a very neat historical building with a great location right near sixth Street and the state capital. A bit overpriced for what was offered. I would think though. The pool area was nice, but the pool and hot tub need to be cleaned and head look like they Have been cleaned recently. The only other annoyance was that we received a VIP coupon for a free drink, but the bar was not open until 830 due to a private event. No alternate accommodations were made. Overall, a very neat facility and a lot of history there with a great location, would highly recommend if you can find a more reasonably priced room.

HOT TUB BROKE !!!

Stayed here for the weekend and decided this hotel due to location, mostly for siteseeing and events at Pros: Walkable area for the closeby attractions. Though definitely need transportation if you want to go anywhere else farther out of downtown. The hotel is definitely on the century old side. So don't expect modern. Check in was a breeze and valet/front desk staff were friendly. Ended with a room in the high floor on level 14. Noise level was okay. You can hear minimal street noise, minimal hall way noise unless someone is really loud then you can definitely hear that. So not totally soundproof. Had adequate necessities. Bed was comfortable and clean. Roomy for 2 ppl. Bathroom: extra vanity space was nice. Soap,lotion, shower gel, shampoo and conditioner available. Extra towels, blow dryer. The shower water pressure fantastic, hot water works. Tv works, complimentary items available as described. Cons: Bathroom cleaniness could of been improved. ( Seemed like whoever was assigned housekeeping on Jan 18th slacked it and didn't fully sanitize the toilet or mopped the floor). As far as cosmetic issues the ceiling needs work. Definitely peeling noted from moisture. Poor patch work. Hopefully y'all can fix that. Valet: it is on the pricey side $55 per night with extra fees. A lot of panhandlers present during the day and night near the sidewalk areas. We where mostly out and about so can't comment much on the gym, pool or the WiFi. But they are there.

Room wasn't impeccably clean, not really dirty per se, but could find some dust and stains in corners etc. The AC was so loud that it was almost impossible to sleep when it kicked on during the night. But, as far as a place to sleep, it did alright and wouldn't avoid it on an upcoming visit. My credit card was charged an equivalent to a resort fee and some taxes etc. after the stay without any notice from the hotel, had to go back to get a receipt for it, which was a bit annoying.

The hotel was very dated and not very clean.

Great stay. Hotel very clean

Our room smelled strongly of mildew. The bed was very hard with small thin pillows. Carpeting worn and bathroom was dated with a stained bathtub. We opted to shortened our stay and the management was helpful with that. Do not recommend

Friendly service. Room a little dirty, no one vacuumed under the bed.

The staff was great, the location is terrific, but the hotel needs some work. The bathtub in our room was peeling paint and there was mold around the caulk. The desk chair's leather seat was tirn and tattered. The carpet had several large stains. Theres no exhaust fan in the bathroom, so the room was quite damp after a couple showers and the towles never completely dried. Oh, and they clean the room only on request. Not what i expect to get for the amount of money spent, even with hotels.com.

The property was extremely clean and the staff was very attentive to our needs.

The hotel looks so nice when arriving. However it goes downhill quickly. The room was dirty, like smears on the light switches and hair in the shower. You have to request housekeeping daily and specify clean towels, coffee replacement, etc. If you just request clean towels this does not include facecloths and a bath mat. The area is unsafe. I was traveling alone with my teenager and it felt unsafe around the hotel. Every time we were waiting for an Uber outside the hotel we were approached by homeless asking for money or food and not once did the hotel staff step in to help. Bring ear plugs as you hear everything. Very limited food in the hotel and around the hotel. I wish I had trusted some of the other reviews. This was not a cheap hotel and I spent the whole time regretting my choice.

Great location, clean rooms and property. Would stay again when in town.

Very comfortable beds. The room was lovely. I would stay here again when visiting Austin.

I would not recommend staying in room 409 or any room within this proximity. The Josie music blaring from the hotel across the street didn’t stop until 2:30am. It was so loud that even white noise and headphones wouldn’t block out the noise. The front desk wasn’t apologetic or accommodating either. So glad I spent $250 a night in a room where I couldn’t sleep at all.

The staff was very friendly but the room was right on top of an ally filled with dumpsters that were picked up by a dump truck daily at 3 am. Super noisy. The hotel was not full at all so we are disappoint they woken put us in such an unsavory room.

Loved the historic ambiance of the hotel. We generally avoid generic "modern" hotel chains & try to seek out unique hotels with a deep connection to the city. The 2nd floor bar with outdoor seating on the balcony was wonderful! We ate at both on-site restaurants. Quite impressed with our dinner at the Roaring Fork. Incredible food & Ty was the best waiter we had during our entire trip. The front desk staff was hit or miss. Maybe some were recently hired? Location of hotel was perfect for exploring downtown (& beyond) by foot. Room was very clean but furniture showed some wear & tear. The bed were heavenly! But we were never able to sleep in too late because of noise. We could hear our neighbors talking. One morning it was someone repairing the ice machine in the hallway well before 8AM! We could hear morning street noise even in our 7th floor room. But downtown Austin is vibrant so probably a risk you take staying downtown? Overall, we enjoyed out stay here but not sure we would stay here again. We would definitely return to the Roaring Fork and the 2nd floor bar however!

Bathroom is too small and not well thought out. AC controls confusing.

Very nice hotel, great location. Large rooms and good service. All details in room were great. Only downside was expensive parking and no AC in the elevator, not much in halls either. AC fine in room.

The location really cannot be beat, especially since we were there for the marathon. However, this is not our first time staying here and our experience this time was very different from the first time. Our thermostat in our room did not work so it was fairly warm all night. And the bed was like sleeping on a concrete slab with the flattest pillows ever. It was manageable for one night but frustrating nonetheless.

It is a nice room, but smallish. The bathroom feels cramped, but works just fine.

It was fine. Small, dated rooms. Not much space in the bar. Pool is indoors. Good location, but high priced for what it is.

TERRIBLE EXPERIENCE. Wonderful, large room on 9th floor. Comfortable bed and furniture. Excellent friendly service. Close to everything and very safe. BUT we could not sleep on Friday, Saturday, or Sunday nights because cars were racing until 3 am and loud music, with be heard late into the night. We brought noise machines but still heard everything. Hotel cannot eliminate noise but should mitigate noice with better windows. We would NEVER stay here again.

Great stay. Good location. Service was attentive and crisp. As the bellman as he offloaded my bag in the room, he asked how long I was staying. When I mentioned that I needed to leave at 7 am the next day, he offered to come get my bags. Not only did he do so, but he had my car waiting out front. Special shout out to Rodney Hartfeld, the Rooms Director, who was very proactive and accommodating when there was a slight delay in my check-in process. This is now my go-to place in Austin.

While the property itself is beautiful and the bellman and valet were exceptionally friendly, our experience quickly took a disappointing turn upon entering the hotel. The older woman at the reception was extremely rude. As I approached the front desk to check in, she abruptly exclaimed, “ARE YOU CHECKING IN?” When I responded yes, she snapped, “WELL, IT’LL BE A MINUTE!” Fortunately, a younger receptionist stepped in and assisted me in a much more professional manner. The room, while aesthetically pleasing, was incredibly small, cluttered, and lacked adequate walking space. The real issue, however, occurred when we returned from an evening out on 6th Street. At around 2 AM, we discovered that our air conditioning had stopped working, leaving the room uncomfortably hot. Given the poor customer service and maintenance issues, I would highly recommend staying at Aloft across the street, where the rates are more reasonable, the staff is consistently friendly, and they offer a well-maintained café and restaurant. Additionally, they are pet-friendly without excessive pet fees or hidden “resort fees.” Overall, this hotel fell short of expectations, and I would not stay here again

The staff was super helpful—especially when I checked in early because of an unusual situation with another hotel. They accommodated us even on a very busy weekend—The Texas Book Fair! The bed was comfortable and the hotel was beautiful. Highly recommend

Very nice hotel centrally located with amazing staff. Each employee was friendly and helpful.

Geraldo made my stay perfect! What a great attitude and hard worker! You should give him a promotion and raise!!!

I love the historic look and feel of the hotel as well as the location. What I did not love was experiencing water come down from the bathroom ceiling when I woke up to pee. What I also did not love was having to pack everything up and change rooms after having settled in for the night. What might have made it better was some sort of apology or some indication that someone understood this inconvenience, but instead I was made to feel like I was the problem when I asked if someone could bring me my new room key rather than to go downstairs and pick it up, as they originally requested. The air conditioning was also not steady. It would turn on and get to the desired temperature, then immediately stop and get very warm, then it would power up and get cold again, then warm, etc. And finally, on my last day (@5:00 am and on my way to the airport) when I texted the valet service that I was on my way down, there was no response as there had been usually. After waiting around for a bit, I finally asked the front desk person if anyone was working valet. He then went over to the valet attendant who was sleeping in the lobby & had not received my text alert. When he awoke, he was in no hurry to help, but rather, kept us waiting even further. This was my 2nd stay at this hotel & had not had any issues during the 1st visit, so was quite surprised at the level of service during my recent stay.

Didn’t clean room. Keys didn’t work multiple times. My wife and son arrived later and although I left their names at the front desk, when they arrived the front desk wanted me to come downstairs to bring them up. Have stayed here many times before and was incredibly disappointed.

The character of the hotel first stood out. But during my stay the staff and service made it stand out even more!

The front desk staff are all incredibly rude, given how many other options there are nearby I wont be returning ever.

I liked the location of the hotel, but parking was very inconvenient. Valet was $52 per nite, which is way too expensive. The front desk staff and hotel bar staff were not friendly or very welcoming.

Great location!

Great location in downtown.

Excellent hotel in the heart of downtown Austin. Easy to get to everything!

Nice property in the heart of Austin. Close to capitol campus, UT Austin, 6th Street, Rainey Street, and the river walk.

The Sonesta is the perfect location for downtown Austin. Walking distance to the Capital & 6th Street. No shortage of entertainment or dining venues. Super nice staff. Park your car there & leave it in the garage for the duration.

I liked everything in this hotel. Its walkable, in a pretty safe zone, really clean and the food was delicious

Great location, easy walk to most things.

The photos on the website create the impression that the hotel is newer; however, the carpets on the 12th floor appear old and have a musty odor, as does the elevator. Additionally, I found the $50.00 parking fee to be outrageous, even though the hotel is located near the Capitol. Also, we were scared to walk at night because there were people in the streets who looked homeless. I found the $50 parking fee to be excessive, even though the hotel is located near the Capitol. Additionally, we felt unsafe walking at night due to the presence of people on the streets who seemed homeless. On a positive note, the staff was very friendly.The photos on the website suggest that the hotel is newer; however, the carpets on the 12th floor appear old and have a musty odor. On a positive note, the lobby was nice, and the staff was friendly.

The location is fantastic. The pan handlers were abundant.

Great downtown location.

Great location, friendly staff, food & drinks were excellent at the Roaring Fork.

Perfect location and beautiful hotel. We were able to walk to ghost tour (highly recommend), art galleries, Comedy Mothership, restaurants, groceries, tourist attractions, and bars. Loved the terrace for morning coffee and evening cocktails, as well as dinner at the Roaring Fork. Can't wait to stay again!

Excellent hotel in a prime downtown Austin location. Large guest rooms and two nice restaurants

Though our room was clean and the bed was comfy, that’s kind of where it ended. The rooms were tiny, there was no room service offered, and the TV only has a handful of cable channels. No ability to buy a movie or log into an account on Netflix or anything else. The front desk staff was kind, which was great. The pool was ok, but the hot tub was filthy. Like no way would you want to soak in that, which was super disappointing since we booked this hotel specifically because of the indoor pool/hot tub for the kids. We also had what I’d probably deem as the worst breakfast service ever at their cafe. It is the only time in my adult life that I tipped less than 20%, because it was that bad. Overall very mediocre and so disappointed for the money spent. We won’t be back.

Clean and great location. Service for breakfast was poor and understaffed.

The hotel overall was nice but the restaurant did not have pancakes available two days in a row for breakfast. Not sure how that happens

Beautiful hotel with lovely bar that overlooks Congress Avenue. The only negative I have is that they do not have room service.

The staff have been amazing. We were upgraded to a suite which we love. We had a delicious dinner at Roaring Fork and ended our evening sitting on the terrace with some good drinks at the bar. We will be back!

It is a very neat historical building with a great location right near sixth Street and the state capital. A bit overpriced for what was offered. I would think though. The pool area was nice, but the pool and hot tub need to be cleaned and head look like they Have been cleaned recently. The only other annoyance was that we received a VIP coupon for a free drink, but the bar was not open until 830 due to a private event. No alternate accommodations were made. Overall, a very neat facility and a lot of history there with a great location, would highly recommend if you can find a more reasonably priced room.

Service was excellent, both friendly and efficient. The room was clean comfortable with excellent amenities. We visited the bar which was cozy and beautifully decorated for Christmas.