奧斯汀文藝復興植物園區域飯店

My family usually does not visit this area, but it was the chosen hotel for an event and it suited that purpose really well. The event room was very nice. The outside pool turned out to be lovely (nicer than we realized, once we got in the water we appreciated the canopy of trees). The suite was very eclectic - like something from the set of the 1968 film "2001: A Space Odyssey " - but spacious and with a very nice king bed. Parking was a challenge because the place is really popular for events.

We love this place! Two pools - and the updates to the outdoor pool are SO nice! - a good bar and restaurant, glass elevators, huge suites. It's our favorite non-downtown Austin hotel.

pools were too small and only 3-4 ft deep; outdooor pool was dirty, there were used napkins floating at the botttom, I guess from adults drinking/eating close to it; room reserved and paid for was not available!! we were given a different room with less beds which was very inconvinient to accomodate our teenagers in; we paid for our own parking and there's no valet available, which is surprising for a 4 star hotel; Breakfast not included. Overall the apperance of hotel is pretty.

We had a great stay, the kids enjoyed the indoor pool. We had dinner at the hotel restaurant & the food was very good. The front desk agent was very friendly & provided information regarding the restaurants in the area too. We’d definitely come back to this hotel.

Location is wonderful. Staff is friendly. Has two pool indoor and outdoor. Work out room. The internet on the tv was slow. Tv/remote was slow as well. They need to update internet speeds.

Beautiful in door courtyard and great fire pits in the back of the hotel. It is a perfect hotel to attend a conference at. The place has multiple places to hang out and continue to talk to people at the conference. Such a beautiful venue. Highly recommend it.

Break-ins and no proactive approach to protecting guests' vehicles. Staff aware of break-ins. Over 13 vehicles with broken windows and counting.

The wide open lobby made for an amazing space. There were musicians playing and you could hear it all around.

Very nice hotel in a good location. Lots of amenities on site between dining, drinks, gym, etc. The atrium is like no other. The only things I was not thrilled about was my room smelled like pet urine, and the curtains had blood spots on them. The room had ample ventilation to where I could clear the smell for the most part though. I doubt all rooms are like this though. It’s a great property overall and the staff are friendly/ helpful.

Excellent bed and pillow. Very clean No breakfast included, people at the conference starving, when the large group of 100 people books for a conference having no breakfast included and no option for lunch for more than 50 attendees, only 30 min for lunch break and only unhealthy snacks available at the store, guests tend to hecome hangry. Also, understaffed at the restaurant and waiting really long time for a meal or a check.

The room was clean and comfortable.

Nice propery with friendly front desk. Great area. Clean rooms with good ac.

Very friendly staff and property super clean.

pools were too small and only 3-4 ft deep; outdooor pool was dirty, there were used napkins floating at the botttom, I guess from adults drinking/eating close to it; room reserved and paid for was not available!! we were given a different room with less beds which was very inconvinient to accomodate our teenagers in; we paid for our own parking and there's no valet available, which is surprising for a 4 star hotel; Breakfast not included. Overall the apperance of hotel is pretty.

Great, clean property. Would definitely recommend and stay again.

The lobby stinks like molds, the room also stinksc no bag for the laundry And then we eat breakfast in there restaurant name Knotty’s and the sausage is still bloody. So I ask again and the lady gave me 3 sausages and still uncooked. If I will have to choose between Waffle House and the Knotty’s I will eat at the Waffle House. We paid $43 for breakfast and end up in the bathroom. Just nasty!!! I would rate this hotel 2 stars!

Didn't like the ventilation on the second floor. Entire room smelled like kitchen ventilation. Had to keep the AC blasting to avoid the odors.

Great service, very clean, beautiful hotel and the amenities are amazing.

Beautiful holiday decorations, very friendly checkin.. clean rooms and comfortable bed.

Very nice hotel in a good location. Lots of amenities on site between dining, drinks, gym, etc. The atrium is like no other. The only things I was not thrilled about was my room smelled like pet urine, and the curtains had blood spots on them. The room had ample ventilation to where I could clear the smell for the most part though. I doubt all rooms are like this though. It’s a great property overall and the staff are friendly/ helpful.

My family usually does not visit this area, but it was the chosen hotel for an event and it suited that purpose really well. The event room was very nice. The outside pool turned out to be lovely (nicer than we realized, once we got in the water we appreciated the canopy of trees). The suite was very eclectic - like something from the set of the 1968 film "2001: A Space Odyssey " - but spacious and with a very nice king bed. Parking was a challenge because the place is really popular for events.

I Prepaid and reserved a suite with two beds as it was to accommodate me and my son. We checked in , the front desk guy didn’t mention anything so it wasn’t until we got to the room that we discovered there was only one bed. We came a long way and also have to drive a long way back to Oklahoma so we needed the accommodations to be as planned. My son had a rough night sleeping on the sofa bed provided. I’m relying on him for part of the long drive back home and now it’ll be more of a challenge to get back safely without the proper rest. Considering we paid so much for this room the least we could expect is the basic accommodations purchased. I intend to do a chargeback and look to get a reasonable credit for this issue

The room assigned was not quiet even though I requested one when check in.

Air conditioning in my room was not working properly.

The luxury suite was massive and the staff were really nice!!

Hotel was clean and room was larger than most other hotels

Location is wonderful. Staff is friendly. Has two pool indoor and outdoor. Work out room. The internet on the tv was slow. Tv/remote was slow as well. They need to update internet speeds.

Property was good, if your room faces the atrium it can be a bit noisy at night until the restaurant closes. Rooms are clean and comfortable.

The hotel was top notch, great service and the most comfortable bed I have slept in in years of travel.

My room faced the atria which was often noisy with music, laughing, shouting, etc. Walls are not very soundproofed. Room and bathroom are slightly run-down for a 4-star hotel. Unexpected $20/night parking fee, not administered by the hotel.

Rude front desk. Pay $20 for parked. Ridiculous. Pay for a 30 minute early check out. Nickle and dime for everything. Room amenities meh. Poor quality. Empty containers. Place not worth the charge. Doesn't deserve its padt reputation.

Great place! Room was impeccable and the front desk was fantastic. They sent a huge bouquet of roses to our room after I told them we got married earlier in the day. Top notch service

Poor service in restaurants. Understaffed. Had to eat and drink elsewhere

My husband and daughter stayed here and after check-in, used only cash the entire stay. After they checked out and got home, my husband started noticing charges from the hotel. Not 1 or 2 charges, more like 6 or 7. When he called the hotel they said that they were his charges while staying… he paid cash for everything. They dropped the charges after looking into it and seeing receipts. But then a few days later, more charges popped up. This time I called the manager and he said he’d look into it and call me back that day, it’s been days and we still haven’t heard anything and the charges are still on his card.

Very friendly staff all over property!!! Great service from room to checkout!! Nice views. Good options for meals, shopping, fun. Quiet rooms. Liked how front desk put us not right next to others on floor, even though they could have. Been here 3x. Will be back.

Excellent service

Nice hotel and staff were very helpful.

Beautiful holiday decorations, very friendly checkin.. clean rooms and comfortable bed.

Significant Staffing Shortage Marred My Stay. During my recent stay at Renaissance Austin Hotel , I encountered a concerning issue that significantly impacted my experience: a severe shortage of staff. This was particularly evident in the handling of guest luggage. Regardless of a guest's physical condition, even if one is handicapped, there is absolutely no assistance available for transporting luggage to the rooms. This lack of basic service is not just inconvenient but can be a significant challenge for those who are not able to manage heavy luggage on their own. The absence of support in this basic aspect of hospitality was both surprising and disappointing. It's a fundamental expectation that a hotel will provide necessary aid, especially in managing luggage, to ensure a comfortable and accessible experience for all guests. Unfortunately, this was not the case during my visit. It's important to note that this was my first encounter with such an issue at Renaissance Austin Hotel. However, the experience was far from satisfactory and left a lasting negative impression. I hope the hotel management takes this feedback seriously and addresses the staffing issues to improve the experience for future guests.

Excellent bed and pillow. Very clean No breakfast included, people at the conference starving, when the large group of 100 people books for a conference having no breakfast included and no option for lunch for more than 50 attendees, only 30 min for lunch break and only unhealthy snacks available at the store, guests tend to hecome hangry. Also, understaffed at the restaurant and waiting really long time for a meal or a check.

The property is very quiet and safe, plus everything is very close. Good to have a dog too, so many parks in the neighborhood. I like the smart TV to connect to my Netflix account easily. Friendly hotel employees, give them 5 stars!

Wonderful hotel! Great location near lots of shopping and dining options!

Very nice property and great dining options nearby.

Great stay and I loved the shopping around the area.

Great location. Would b nice to have complimentary continental breakfast. Railing is too low for children which made me a little uneasy. However everything else was excellent.

Better than the pictures online. Great location near multiple restaurants and shopping

I enjoy staying at this property----the staff is always helpful, the rooms are nice, it is convenient to shopping and to my family and their events.

Great location

Beautiful area to walk around outside. Felt quiet and safe. Parking was pretty easy.

This was a nice property located in a nice shopping area

It was a very nice hotel with great food.

The lobby stinks like molds, the room also stinksc no bag for the laundry And then we eat breakfast in there restaurant name Knotty’s and the sausage is still bloody. So I ask again and the lady gave me 3 sausages and still uncooked. If I will have to choose between Waffle House and the Knotty’s I will eat at the Waffle House. We paid $43 for breakfast and end up in the bathroom. Just nasty!!! I would rate this hotel 2 stars!

Poor service in restaurants. Understaffed. Had to eat and drink elsewhere

We had a great stay, the kids enjoyed the indoor pool. We had dinner at the hotel restaurant & the food was very good. The front desk agent was very friendly & provided information regarding the restaurants in the area too. We’d definitely come back to this hotel.

My girl and I stayed here for Valentines. We were able to get room service which was quick and discreet. We had a great night together and enjoyed a hearty breakfast at the hotel restaurant the next morning.

I found Renaissance Austin to be just okay. I was expecting a luxury hotel but it was pretty run down. There were no robes offered, and the furniture and some walls etc were peeling or cracked. We got room service breakfast which just came delivered in a bag, not on a plate or tray. The restaurant downstairs is overpriced and the food is not great. The outdoor pool is nice but small. The indoor pool was okay but sort of dirty and looked like it needed an update. Also they charge you not only for parking ($20 per night), which I expected, they charge you for access to WiFi! ($15 a day). What are we, in the year 2001? That’s ridiculous. I liked the grounds, they were green and pretty, with some nice sitting areas. The beds were comfortable and the room was clean. So it was fine, just don’t expect luxury and know that they will nickel and dime you.

Excellent bed and pillow. Very clean No breakfast included, people at the conference starving, when the large group of 100 people books for a conference having no breakfast included and no option for lunch for more than 50 attendees, only 30 min for lunch break and only unhealthy snacks available at the store, guests tend to hecome hangry. Also, understaffed at the restaurant and waiting really long time for a meal or a check.

We had a wonderful stay! Everything was clean, the staff was polite, the location was great. We loved the coffee shop downstairs and the way everything was decorated. Those little details just added to the trip.

We had a king suite, but the seating was bizarre and not comfortable. There wasn't enough coffee and getting anyone to answer the phone downstairs was very difficult. Also, in-room dining is not a good option.

Hotel is clean. Food is great at knotty. Definitely will stay again in the near future.