奧斯丁帕爾梅爾/泰克嶺萬豪春季山丘套房飯店

Our stay was wonderful! The front desk team at check in were kind and helpful. Breakfast, well was breakfast. It’s a small space for the size of the hotel, so it became crowded very quickly. We chose this hotel for the indoor pool for our toddler and it was a hit!

Pool was closed

The pool needs to b heated...to cold in the pool room

Everything was good except for the elevator it was too slow

Nice hotel our room was nice and clean. We appreciate indoor pools but this pool is extremely cold. Breakfast was good cereal, breads, eggs, sausage, yogurt and fruits durong the week they had oatmeal. Would consider staying again.

The access road immediately after the U-turn is a challenge! But, the hotel is wonderful. Clean. Friendly staff. Decent morning breakfast. And the walk around the pond is nice and refreshing.

Clean room. Clean pool. Parking accessible,

The staff was attentive and friendly, but the manager was rude. The property and surroundings were well -kept, but the room felt very damp and musty and had a very bad odor. The pool area had not been cleaned, and there was trash and dirty towels on the floor around the pool, and the pool water looked murky.

Daniel checked us in, very nice guy. The Hotel was very clean including outdoor pool and gym. They have a bar, and other things for entertainment. There is a breakfast place in front of it that was good.

It was a nice quick quiet stay. Staff was polite and very helpful. Rooms are clean. The only thing that can be better is having the indoor pool cleaned better.

Poor quality of bedding, bathroom too small in a king room- very dirty and stained tiles/walls, smelly room,

Dirty bathroom, roaches in room,limited sitting for breakfast

Loved our stay here. Very nice and cleaned rooms. Breakfast was great also. The girl at the front desk was so nice and very attentive.

The room was clean, the breakfast was consistent, abundant and delicious. Staff was courteous and caring.

room and bathroom are very old and dirty

Place was great. Very clean, smelled really nice.

Horrible experience! Room was dirty! There’s was roaches in our room and there wasn’t any rooms available to accommodate my friends & I we had to cancel our room then drive back home to San Antonio. And to make things worse, we got stuck in the elevator!

carpets are dirty, bathroom fixes are broken, walls have cracks and bulges from water leakage. Overall not very clean

The staff was great room was clean and amenities were excelent

This is the most dirtiest Marriott property I’ve ever stayed. The rooms carpet were dirty. The exercise room had no air condition, and machine were also dirty. public restroom faucet was broken. We saw a dead cockroach on the dining floor in our table during the breakfast. Carpet seems have not been cleaned. This hotel has put a bad name for Marriott. Interesting enough staff were all friendly.

Walls are too thin

Room was not clean dirty sofa and torn carpet.poor wifi. Couldn't work. No veg options in breakfast so no breakfast for me

Room was very spacious and clean. Beds were very comfortable. Would def start again

The room was outdated and beds were uncomfortable.The layout of the rooms were good but the bathtub had been patched and the bathroom was small.When you walk in the lobby the smell of bleach is strong from the indoor pool close by.The food was good but not a lot of choices and they ran out of things.I give it 3 stars!⭐️ ⭐️⭐️

Room good. It was a bit tight in design. I could barely walk around the beds. But it was nice, clean and the staff was wonderful

The room was spacious and clean. Always look for this hotel when traveling.

Very nice and spacious

The room we stayed in was poorly lit, the microwave was broken and the mattress on the pullout couch was disgusting. Also the indoor pool area is poorly lit and the water appeared to be mirky.

The hotel overall was great. The room layout was spacious and ours was clean. Breakfast was delicious plenty to choose and always restocked. The hotel provided a good value for the price. Definitely will continue in my next stay.

This place was ok, not great but not bad. We always book places with indoor pools in winter so our kids can swim. But this was the coldest pool we've ever experienced. After 30 minutes we got out and no one wanted to swim again. We always get 2 queens with the sofa bed for our littlest to sleep on. But the lay out of this room was not workable. When the sofa bad is pulled out, it connects with the tv table and then the main door and the desk and kitchen are completely inaccessible. We ended up putting the couch cushions on the floor with a sheet for my 4 year old to sleep on. The AC was RIGHT next to one bed on the furthest wall, so anyone in that bed was absolutely freezing when the air was blowing but the living room and kitchen were hot. Also the water pressure in the shower was so bad, no one wanted to shower the last 2 days of our trip. It was the lowest water pressure we've ever had in a hotel. But this place was clean and the staff were great.

If it weren't for the lack of responsiveness from the staff where 1 in every 3 calls were responded to or if it didn't take over 45 minutes for a mere chat to be responded to, i might be giving a better rating to this property.

Loved our stay here. Very nice and cleaned rooms. Breakfast was great also. The girl at the front desk was so nice and very attentive.

Had reservation , paid for, when I reached the hotel,they sent me to La Quinta without notice. People came after , still got the room. Very disappointed wthe Springhill

Wouldn’t ever reserve a room at this place again. I reserved the room around noon. Called around 2 pm to advise I would arrive around 10 pm guest services staff stated not a problem. I arrived appropriately 10pm to be totally surprised the hotel was over booked the assistant general manger stated I sent you an email, who checks their email while driving. Was redirected to another hotel further away from my destination. Totally dissatisfied. Please don’t ever book at this nonfunctional hotel.

Do not book a room here. I booked and prepaid for a room with 2 queen beds during my family vacation with my kids. Upon arrival I was informed that they did not have the room I booked available and that they only have rooms with 1 bed. I ended up sleeping on the floor. When i spoke with the hotel manager informed me that despite paying for and prebooking a room with 2 beds, they dont guarantee you will get what you pay for. Hotel staff informed me that this hotel does this sort of thing all the time. Marriot should be embarrassed and ashamed of this practice as well as the hotels handling of the situation.

I had reservations days in advance and wad transferred to another smaller sister hotel on the day of my arrival. All supposedly there was a race going on in town. So because I made reservations through a third company and paid less they decided i should stsy in a less quality hotel. Was totally shocked and upset with their actions and addit

Always great service at this property. Great staff

Manager was very rude upon checkin. Poor customer service and was disrespectful to myself and my friend who assisted me by putting her card on file. Was not satisfied at all with the service I received. Wish I could talk to the general manager.

When I say this property is the epitome of excellent service I MEAN IT! From the check in attendant fulfilling my requests to GiGi and the manager saving and swiftly returning my forgotten cell phone. On top of all that, GiGi wrote me the kindest note and included it with my phone. Spacious rooms, generous breakfast selection, indoor heated pool, quiet, and comfortable.

Great experience thanks to an amazing team/staff!

Great hotel. The location was near shopping and restaurants, perfect location.

Very clean. Self parking is available. Not far from downtown

It was clean and breakfast was good, but no waffles. Location was convenient, but highway construction was a bummer.

Nice clean hotel. Lots of shops close by. And plenty of parking.

Overall great stay but only one elevator was working at the time of our stay and one morning the second broke down. The staff was very friendly and helpful. The hotel is 20 min from everything in Ausitn and that was a great plus for our business/pleasure trip.

Next to the highway

The access road immediately after the U-turn is a challenge! But, the hotel is wonderful. Clean. Friendly staff. Decent morning breakfast. And the walk around the pond is nice and refreshing.

Staff was friendly and very convenient to the highway, dining and shopping. The traffic around was crazy, not a fault of the hotel of course

Right off of I-35, close to lots of dining, shopping. Hotel security in parking lot. Room was very clean

Excellent location, closer to Domain and has good dinning options nearby. Breakfast is ok. Has nice small little pond in front of the hotel. Overall a good hotel.

The room was clean, the breakfast was consistent, abundant and delicious. Staff was courteous and caring.

Our stay was wonderful! The front desk team at check in were kind and helpful. Breakfast, well was breakfast. It’s a small space for the size of the hotel, so it became crowded very quickly. We chose this hotel for the indoor pool for our toddler and it was a hit!

Friendly staff, good breakfast, clean room

Breakfast needs to be improved

We loved this hotel so much we extended our stay! The breakfast kept us walking up early in time to not miss the variety and selection! Chocolate milk, three types of yogurt, three tries of fruit

The room was outdated and beds were uncomfortable.The layout of the rooms were good but the bathtub had been patched and the bathroom was small.When you walk in the lobby the smell of bleach is strong from the indoor pool close by.The food was good but not a lot of choices and they ran out of things.I give it 3 stars!⭐️ ⭐️⭐️

Everything was good but the breakfast doesnt start at 6 am During the week i know fridays start at 6:30am but they didnt start intil 6:20am Wednesday n Thursday and Friday didnt start intil 6:40 the only reason i stay was because breakfast was included not the price or location! I will see how next week is like.

Our stay was good. We liked the room. It was quite spacious and the bathroom was clean. I would have appreciated some more vegetarian options for breakfast. I was thankful for oatmeal but they ran out of it two days. My daughters don’t eat oatmeal, so they end up eating bread toast all 5 days.

Very comfortable Spacious clean Luxurious bedding Plentiful breakfast

The hotel overall was great. The room layout was spacious and ours was clean. Breakfast was delicious plenty to choose and always restocked. The hotel provided a good value for the price. Definitely will continue in my next stay.