奧斯汀朗德羅克溫德姆拉昆塔套房飯店

Elevator stopped working the weekend and staying at 4th floor made it very difficult with kids and stuff.

The pool was nice and clean, the room was really nice overall great stay

The property is old. My room floor was dirty. Toilet paper or tissue was stuffed in the corner trim of bathroom door to fill in a crack. The coffee was luke warm most of the time. And the work out room was hot and stuffy without any fans or air circulation. The staff was always very friendly and the breakfast was decent!

Easy to park never struggled to find a spot and I like how they have doors on the side so after I parked I could use my room key to enter that way instead of having to dig all the way around to the front. The room was clean and had everything that was listed in the price. The ac worked great. Over all I was very pleased with my stay here I have no complaints

Arrived and pool was green with algae. Complained and 4 days later they cleaned pool. Went to pool and all the furniture was so old you could not sit on it. Unbelievable. My car was stolen out of the lot. My clothes were stolen from the laundry. Noisy drug addicts above us walking back and forth all night. Got no sleep.Terrible coffee and breakfast and nothing for allergies. I stayed for two weeks and they had the same old fruit from the day I got there til the day I left. Hallways smell like dog urine. My air conditioner broke and they sent a maintenance man who said it was because the chair was in front of it. Two nights later 100 degrees outside air conditioner again fails to cool at 2 in the morning and we roasted all night. Owners sat having meetings in the lobby, never even reached out to compensate me for my stolen clothes and terrible experience yet drank coffee and pretended to have important meetings in their lobby discussing what? How to be a worse hotel? I think I saw police come in and out of that building at least four times in the two weeks I was there. Hospitality service has gone to you know what!!

Breakfast was nice, rooms very clean and super comfortable beds. Only issue is thaylt elevator was broke during entire stay therefore using stirs fo reach 3rd floor.

Check in was good the breakfast was very good but the room was in need of some wotk . The carpet was worn and the bathroom walls were patched but not painted . I picked this hotel because it had laundry facilities but the dryer was not working and had been out of order for some time .

We changed rooms twice. The first room had 2 areas of cut up carpet so I let the desk clerk know and he moved us. The next room had very dirty walls and vents. The towels had stains on them. The sheets appeared to be clean and the beds were comfortable so due to the lack of 2 bed availability in the area we stayed but will not recommend this facility. Also, the elevator was questionable and needed repair around the wall.

Previously, during my stay, everything was fine, but this time the elevator was not in service, and it was very annoying to go up and down the stairs several time with the luggage I hope that next time it is repaired because I do like the service and the area.

Things were not clean, specifically the floors, toilet and pull out sofa. The elevator was in poor condition and SLOW!!

Room was filthy and had stains on walls.. restroom was disgusting

I'm not sure if it was the 2 roaches crawling on our toothbrushes, the booger stuck on the wall by the toilet, the stained bed sheets or the moaning couple hitting our wall all night. I travel with an immunocompromised minor, and cleanliness is paramount. They did not provide an accessible room even when advised at checkout and reservation time that there'd be a wheelchair during the stay.

Nice stay and very clean!

The pillows and linen smelled like mildew

Loved staying at this hotel because it was one of the cleanest I have seen, lobby, outside and room. Staff were friendly and helpful.

Beds were super comfy. The room was spacious and clean. They have a waffle station for breakfast.

Room smelled muggy, sheets on the bed had stains, shower had no pressure and breakfast was ok

We changed rooms twice. The first room had 2 areas of cut up carpet so I let the desk clerk know and he moved us. The next room had very dirty walls and vents. The towels had stains on them. The sheets appeared to be clean and the beds were comfortable so due to the lack of 2 bed availability in the area we stayed but will not recommend this facility. Also, the elevator was questionable and needed repair around the wall.

Not too bad. Staff was friendly. We killed one roach in the room.

Things were not clean, specifically the floors, toilet and pull out sofa. The elevator was in poor condition and SLOW!!

Overall good experience. The breakfast bar had variety of items including sausage patties, fresh biscuits and gravy. The TV channel options were minimal (at best). The hotel seemed to be recently renovated. The entire hotel was very clean.

upgraded to larger room. very nice

Hotel was not accurately depicted in photos. Is old and in need of renovation. Our door had a 2”gap under it and we heard everything outside our room all night as well as had light shining in from it. Our room was right next to the housekeeping area and when all of housekeeping arrived early in the morning they were all talking very loudly congregating outside our room and woke us up.

I believe I had the suite with king size bed. The room was really large in size! I had a king size bed, a sleeper sofa with a coffee table, a writing desk, mini fridge and microwave! Bathroom was a bit small, toilet and shower but the room made up for it!

It was very clean and liked it. AC noise was so bad and refrigerator noise make me keep wake up, finally bath tub drain clogged and water goes down super slow. staff was nice, breakfast was good

I woke up with insect bites that were fresh. I felt like i was speaking to my 17 year old child when interacting with the lady at the counter, whom could not have cared less if i existed. Air conditioning is SUPER loud.

I stayed here 4 nights and it was fine. The hotel felt safe, parking was easy, and the breakfast was good. The mattress wasn't very comfortable but it was good enough. My main issue was that my room was inexplicably extremely moist. The AC was running the entire time and was on before I got in there, but it never dried out. The rest of the building seemed fine, but when I opened the door to my room, it was like walking into the jungle. There was some construction while I was there which caused my fire alarm to go off for about 15 seconds during the day, and they taped over my window from the outside while I was studying, which was disappointing as I had planned to study in my room all day, but that made it feel like some kind of space pod. The staff was very friendly but I wish I'd been warned about the fire alarm and window. There were some bunnies outside late at night which was very cute. Overall this was fine but a little weird.

Nice updated spacious room

The Internet sucks

Beautiful and spacious room with a large walk-in shower. Friendly and helpful staff. Great grassy area all around the hotel ideal for walking my dog.

hotel staff was not friendly

Great staff and management

I stayed at the property from Jan. 27-29. The room was good. However, one of the back doors to the hotel was broken and would not locked. Anyone could walk in and enter the hotel from the back door. I called the front desk to tell them on Friday night. They were aware and were preparing to have it repaired. My 1st night of sleep was not good because I didn't feel safe. The door was repaired by the next morning. My toilet stopped up on Saturday. I told the front desk when I left at 7:13am. When I returned at 8:32pm, the toilet was still stopped up. No one had come to my room to switch out the dirty towels or empty the trash cans. I had to call the front desk twice just to get a plunger. The customer service was very disappointing.

At check in the lady in front was extremely rude. Looked liked she was in a bad mood. Get in the room the TV doesn’t work the remote is broken The quilt is torn The floor is dirty Horrible hotel! Just want the night to be over

After driving all day, we arrived at 11pm and proceeded to receive a 20 minute lecture by the desk clerk about why we should have called them first. 20 minutes about what his job is. 20 minutes of my like that I will never get back.

Nice hotel, friendly staff

Thank you Chris for the Awesome service. Easy checkin and check out service. We gave it a 5 star but were disappointed with the lady that relieved Chris later that day. We called her about an issues with the ac and didn't care to help us. I think Chris needs to train people on customer service. He was the BEST! THANK YOU AGAIN CHRIS!

Everything was wonderful! Room was very clean and comfy. Staff was super friendly! Especially the night receptionist, I don't remember his name correctly but I'm sure it was Dave or David! He did everything he could to make us feel comfortable and he was of great help if we needed anything during the night! Definitely staying here again, 10/10 recommend!

I left my iPad and a book in the room. Adrian, the hotel manager was quick to have it sent via Fed Ex to my home in Canada. Great customer service!

Beyond amazing staff . Each person is always willing to assist with making your stay comfortable and stress free

We were warned to park in the front under a light. When we checked out there was glass from a vehicle that had been broken into. The front door to the room was not sealed very good. You could see light all around it. The AC unit was loud and made weird noises. Bathroom area sink was cracked and possibly leaking. No towel racks in the bathroom. Just one small one on the back of the door. Ironing board needed a new cover, and Iron wasn't very good, "Had burnt sticky stuff on it. Like someone used it too high and melted their clothes. And leaked water through the filler door. First day breakfast wasn't very maintained. No sausage or eggs left. Waffle mix was thick and wouldn't come out very easily. Second day was better, but a customer spilled the bagels on the floor and he and the attendant just picked them up off of the floor and put them back in the pan instead of throwing them away,

The hotel is located in a great location! Right off the major highway I-35 so it was super easy getting everywhere we needed to go to fast without hassle and no confusion. Eddie's Tavern is reight beside the hotel and It was nice to have a spot to walk to beside the hotel and they had alot to offer fun games it's a billards spot and its huge. Was concerned at first with the bar being next store that we may have issues with noise but we didn't notice any noise issues. The hotel staff with friendly and curtosey but the hotel breakfast was lacking. No huge complaints other than some of the guests were immature and rude but not the Hotels fault. Rooms weren't cleaned or refreshed throughout the stay so don't expect this during your stay. It was fine. Guests pulled the fire extinguisher during the middle of the night and we all exited so that was annoying. Good sized parking lot.

Great value - clean updated rooms. Very quiet given so close to the interstate.

Arrived and pool was green with algae. Complained and 4 days later they cleaned pool. Went to pool and all the furniture was so old you could not sit on it. Unbelievable. My car was stolen out of the lot. My clothes were stolen from the laundry. Noisy drug addicts above us walking back and forth all night. Got no sleep.Terrible coffee and breakfast and nothing for allergies. I stayed for two weeks and they had the same old fruit from the day I got there til the day I left. Hallways smell like dog urine. My air conditioner broke and they sent a maintenance man who said it was because the chair was in front of it. Two nights later 100 degrees outside air conditioner again fails to cool at 2 in the morning and we roasted all night. Owners sat having meetings in the lobby, never even reached out to compensate me for my stolen clothes and terrible experience yet drank coffee and pretended to have important meetings in their lobby discussing what? How to be a worse hotel? I think I saw police come in and out of that building at least four times in the two weeks I was there. Hospitality service has gone to you know what!!

Friendly Staff, Clean rooms and plenty of shopping and food options within 5 minutes of the area

Not one of the newer hotels. But affordable and convenient. But was told by one of the staff when asked if our vehicles are safe here…they replied “no”.

Location to where we were going

Overall, a good reasonably priced place to stay. Located in a commercial area next to the I35 access.

Easy to find

Great location

We were warned to park in the front under a light. When we checked out there was glass from a vehicle that had been broken into. The front door to the room was not sealed very good. You could see light all around it. The AC unit was loud and made weird noises. Bathroom area sink was cracked and possibly leaking. No towel racks in the bathroom. Just one small one on the back of the door. Ironing board needed a new cover, and Iron wasn't very good, "Had burnt sticky stuff on it. Like someone used it too high and melted their clothes. And leaked water through the filler door. First day breakfast wasn't very maintained. No sausage or eggs left. Waffle mix was thick and wouldn't come out very easily. Second day was better, but a customer spilled the bagels on the floor and he and the attendant just picked them up off of the floor and put them back in the pan instead of throwing them away,

Very kind staff, clean rooms, staff was happy and helpful and best breakfast ever.

Overall good experience. The breakfast bar had variety of items including sausage patties, fresh biscuits and gravy. The TV channel options were minimal (at best). The hotel seemed to be recently renovated. The entire hotel was very clean.

Recently stayed four nights at this location. I want to highlight that the hotel staff were all friendly, easily approached and were helpful with any needs. Parking was convenient and I was able to consistently find parking outside of the nearest entrance to my room. Continental breakfast is served each morning but, oddly, no meat was served on weekend days during our stay but was on week days. An outdoor pool is on site to take a dip and refresh in those hot Austin days. I have never previously stayed at La Quinta so I did not know their housekeeping policy until checking in. Basically, housekeeping will not tend to your rooms for the first three days unless it is specifically requested the day before. Overall, the stay was fine. My only complaint, and the reason I gave a lower cleanliness rating, is we found a lid to an ice bucket and a chip under the bed. We also found two 50ml liquor bottles stuffed in the corner of the room next to the nightstand.

Check in was easy, hotel looks good outside and most of the inside was in good shape. Heater took a while to work in the room. The biggest problem was breakfast, I always pick this hotel for the great breakfast. But this place only had bagels and eggs. Thats it. Very frustrating to plan a stop with breakfast, and not have it. They just said, we dont have it. Nothing was stated. Nothing was posted. It was frustrating.

The hotel is not worth the price. The rooms elevator, corridors, are very outdated, with poor renovation overall in bathrooms . While self-parking is convenient, the breakfast was extremely limited and low in quality — it’s better to skip it. Target is close . Overall, the value does not match the cost.”staff are polite and firendly. .

The place is nice for the price tag, but the breakfast was lacking. There was no coffee and the juice/water dispenser was not working. Breakfast was meh.

Good hotel with a great breakfast

breakfast very good

It was very comfy and the breakfast was great.