Name: Embassy Suites Hotel Charlotte
Address: 4800 S Tryon St, Charlotte, North Carolina, USA, Charlotte, North Carolina, US
Price range: 150 $–337 $ per night
Rating: 7.98

Was Gäste sagen

Im Embassy Suites Hotel Charlotte loben Gäste häufig das freundliche Personal, die geräumigen Suiten und das großzügige kostenlose Frühstück mit einem Abendempfang. Die Meinungen zur Sauberkeit, der Instandhaltung und dem Lärm durch Veranstaltungen und den Straßenverkehr gehen jedoch auseinander.

Viele schätzen die schnelle Anbindung an CLT und die Innenstadt sowie den Flughafentransfer, obwohl es manchmal zu Wartezeiten und Verspätungen kommt. Das Parken ist gebührenpflichtig, und mehrere Bewertungen erwähnen Einbrüche in Fahrzeuge und eine eingeschränkte Sicherheit auf dem Parkplatz. Eine praktische Wahl für kurze Aufenthalte am Flughafen, bei denen Bequemlichkeit oberste Priorität hat.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen umfassen einen Innenpool, eine Bar/ein Restaurant, einen Flughafentransfer und Parkplätze vor Ort. Die Erfahrungen sind gemischt: Gäste genießen die Bar und den Pool, wenn sie verfügbar sind, berichten jedoch gelegentlich über geschlossene oder unsaubere Pools, langsame Shuttles, Parkgebühren und eine begrenzte Sicherheit auf dem Parkplatz.

Reinigung

Die Rückmeldungen zur Sauberkeit sind uneinheitlich: Mehrere Bewertungen erwähnen schmutzige oder abgenutzte Zimmer, Schimmel, Schädlinge, Gerüche und übersehene Details, während andere die Unterkünfte sehr sauber und frisch fanden.

Zimmer

Die Suiten sind geräumig und komfortabel für Familien, aber mehrere Bewertungen weisen auf veraltete Möbel, Lärm von Veranstaltungen oder Fluren sowie gelegentliche Probleme im Zimmer wie Klimaanlage, Sanitäranlagen oder Armaturen hin.

Dienstleistung

Viele Gäste loben das freundliche und hilfsbereite Personal sowie den reibungslosen Check-in, aber der Service kann ungleichmäßig sein, mit Personalmangel, langen Wartezeiten, Versäumnissen bei der Zimmerreinigung und gelegentlichen unprofessionellen Interaktionen.

Ähnliche Gästebewertungen

10

Wayne

27. Juni 2025

·

Aufenthalt am 3 Nächte

Great hotel and great staff Would stay there again, convenient to everything in Charlotte

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6

Spencer

6. Apr. 2024

·

Aufenthalt am 1 Nacht

I like going to this location when I fly out to North Carolina 4-5 times a year. Usually it’s very convenient and comfortable. This last visit was out of usual than my expectations I have of this location with the shuttle taking over an hour to pick me up from the airport and over an hour after scheduled check in to get into a room that was ready. Other than this last experience it’s my go to place to stay when flying to Charlotte.

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4

Michelle

1. Juni 2025

·

Aufenthalt am 3 Nächte

I did not receive any housekeeping the ENTIRE STAY. Called front desk (after numerous times of trying) finally spoke to front desk staff ( who seemed to give no care at all). She told me "They will eventually get to my room". Breakfast bar ran out of food so we had to wsit about 20 minutes for them to replenish items. Homeless ppl was walking around as if they stayed there (actually was camped out in the bushes, in front of the property). The last day of our stay there was a big german Sheppard roaming free, the hotel front desk staff was unimpressed. SItting area in back was only two tables! It was the weekend of the PGA TOUR! I wouldn't recommend this property to ANYONE! The only person who was so incredibly nice was the bar attendant. Oh i forgot we ordered wings and they was cold as ice adter we waited for about 40 minutes!!! Needless to say they brought them back out (they had tp put them in the microwave) they was tougher than beef jerky! Asked for my receipt ay check out ftont desk vlerk wouldn't give me one because she stated I paid through Expedia ( but yet you got paid correct?). Disaster!!!!!

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10

Shirley

25. März 2025

·

Aufenthalt am 1 Nacht

The check in staff was amazing, it was clear the hotel was full with Cheerleaders competition, Mary Kay Convention and just regular guest. The two people at check in had the most amazing personalities and customer service skills, considering all the things going on in the lobby. They worked with speed and excellence getting us checked, giving information etc. I believe ones name was Michelle and the other was a gentleman checking in my friends.

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8

Anne Marie

1. Aug. 2025

·

Aufenthalt am 1 Nacht

We stay here every year because we really like this hotel and the area. But we waited over 2.5 hours for room service for dinner. It was almost 10:00pm

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2

Jason

3. Aug. 2024

·

Aufenthalt am 1 Nacht

The airport shuttle driver said our reservation was not valid and we were to Get out of his van. I called the location to request a refund for the pre paid room. She apologized and said our room was reserved and the driver was wrong. He was sent back to pick us up and was angry about it. The driver speed back to the hotel swerving in and out of traffic trying to scare our kids. It was a dangerous situation nd the man should not be driving your guest

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2

Lauren

5. Aug. 2025

·

Aufenthalt am 4 Nächte

Upon arrival, I noticed a linen bag in the closet, which I assumed contained all items needed for the sofa bed, including a blanket. Because of my sons’ individual medical and sensory needs, I also proactively requested an additional blanket, which was delivered promptly. Later that evening, I went to prepare the sofa bed and realized the linen bag did not include a blanket as expected. I attempted to call room service three times, but no one answered, so I submitted a second request via the hotel’s text messaging system, along with a request for two extra towels. The towels were delivered while we were out, but the blanket was not. When I followed up again via text, a housekeeping employee came to the room and stated that hotel policy prohibits providing a second blanket. I explained that this was not a duplicate request—it was for the sofa bed, which was missing its blanket…The employee interrupted, and eventually said, “I’ll go ahead and do it this time,” in a tone that made me feel dismissed and uncomfortable. Because of that encounter, I placed a “Do Not Disturb” sign on our door and chose to decline housekeeping for the rest of the stay to avoid further interactions. The following day we left the room with the “Do Not Disturb” sign displayed on the door, the staff ignored the DND sign and entered the room when we were out. I have never had a hotel ignore a guests DND request before. An apology was provided, but I left uncomfortable for the rest of my stay.

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6

Felicia

25. Juni 2024

·

Aufenthalt am 1 Nacht

To start off their was one attendant for check in with a long line and the computers weren’t working so everything was manual don’t know why or how i was charged for parking when i wasn’t even asked if i needed a parking pass like the other Embassy Hotels everywhere besides inside your room felt like a sauna their was the longest line to collect your welcome drinks one guy was working alone it was just staff walking around i felt like more associates could’ve assisted they waited til the line practically went out the door then same person that was walking around decided to assist i never experienced anything like this from any other Embassy i’ve stayed at.. II got in my room only had 2 wash cloths I was really ready to go but i will say next time iam in Charlotte i will be going to the Embassy near the Spectrum Center instead i will not be revisiting this one!!! Very disappointed

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4

Nikola

2. Juni 2025

·

Aufenthalt am 1 Nacht

The staff at the reception was very unpleasant, they had a 50$ deposit requirement which was fine, also a charge for parking at the hotel we already payed around 400$ for, but then once the payment went through there was an additional charge of 270$ after coming back to the reception and asking what it was for they said that we had selected to pay at the hotel instead of over Expedia which was not true, I had offered to show them the receipts which they didn’t really care for and they said there is nothing they can do and that we would have to either come back or call the supervisor on Monday which was the day after we had left. The staff it self was once again very unpleasant with an exception of a few people, the surrounding area is terrible especially considering the price of the hotel. I would strongly encourage anyone to look into other hotels don't waste your time, money or patience with a place like this!

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10

Elissa

30. Okt. 2025

·

Aufenthalt am 2 Nächte

Front desk lady was amazing. There was a problem with my reservation that was supposed to be corrected but wasn't. The first person blew me off, but the lady that checked me in went above and beyond.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen in der Nähe von CLT, I-77 und der Innenstadt/Spectrum Center und somit praktisch für Zwischenstopps und Veranstaltungen. Einige erwähnen starken Verkehr und Bedenken hinsichtlich der Umgebung und der Sicherheit auf dem Parkplatz.

Gastronomie

Das Frühstück zeichnet sich durch Vielfalt und zubereitete Speisen aus, und der kostenlose Abendempfang ist beliebt. Der Essensservice kann langsam oder unbeständig sein, mit gelegentlichen Engpässen, Verzögerungen oder Fehlern bei der Verpflegung.

Monat	Durchschnittspreis
Januar	157 $
Februar	176 $
März	164 $
April	165 $
Mai	153 $
Juni	145 $
Juli	224 $
August	155 $
September	148 $
Oktober	181 $
November	157 $
Dezember	137 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $210	15 $247	16 $210	17 $154	18 $158	19 $173
20 $150	21 $159	22 $174	23 $174	24 $150	25 $154	26 $163
27 $150	28 $169	29 $167	30 $174

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $166	2 $186	3 $207
4 $197	5 $205	6 $186	7 $188	8 $175	9 $163	10 $296
11 $194	12 $160	13 $207	14 $191	15 $249	16 $268	17 $337
18 $246	19 $216	20 $255	21 $201	22 $187	23 $209	24 $195
25 $168	26 $204	27 $201	28 $186	29 $156	30 $190	31 $190

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Premium-Suite, 2 Queen-Betten, Nichtraucher

Zimmer, 2 Queen-Betten, Nichtraucher

Zimmer, 1 King-Bett, Nichtraucher

Suite, 1 King-Bett, Nichtraucher (Parlor)

Zimmer, 2 Queen-Betten, barrierefrei (Hearing)

Premium-Suite, 1 King-Bett, Nichtraucher (Conference)

Suite, barrierefrei, Badewanne

Suite, barrierefrei, Nichtraucher

Presidential-Suite, 2 Schlafzimmer, Nichtraucher

Premium-Suite, 1 King-Bett, Nichtraucher, Eckzimmer

Suite, 1 King-Bett, Nichtraucher (Conference)

Premium-Suite, 1 King-Bett, barrierefrei, Nichtraucher

Premium-Suite, 1 King-Bett, Nichtraucher

Suite, barrierefrei, Nichtraucher (Roll-in Shower)

Gästebewertungen

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

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