The Duke Mansion

As I learned during my stay, The Duke Mansion's primary focus is events; individual guests are secondary. There is no real space outside of your bedroom for your use -- no restaurant, no kiosk, no sitting areas. There is one 'refreshment area', consisting of a water dispenser, Keurig machine, and sofa/chair. This area could also be used by event attendees, so frankly, it was hard not to feel like an intruder most of the time. While the exterior of the inn may warrant it's historical designation, there's nothing I could see about the interior that meets the standard. It's been repurposed so often (e.g. condos), that anything of interest seems lost. In 1915 when the mansion was built, my room would have been given to the companion or the bachelor. It was dingy, had a fraying carpet, some stains, older, worn furniture for atmosphere, and a Hilton-like bathroom. I saw inside some other rooms that looked better so spending more $$$$ may lead to nicer furnishings. To glam up the experience, the bed & bedding were very comfortable, as were the robe and towels. Breakfast was also very good, but not surprisingly (at this point) served in what appeared to be another meeting room. The staff was very friendly but charged the wrong rate, which took 2 days to resolve. The "fitness studio" seemed like a converted storage room and smelled. Overall, a disappointing experience. Be sure to read the FAQs but still take some of it with a grain of salt. I'll conclude by adding "poor WIFI".

Luxury from a bygone era. Beautiful setting and accommodations conveniently located to uptown and the Southpark shopping area. Free parking and a wonderful breakfast are included. Our favorite place to stay in Charlotte!

This is a beautiful property! The neighborhood and grounds are gorgeous, and the location is an easy drive to the city, shopping, restaurants, etc. Staff were friendly and helpful. Our room was large, clean, and comfortable. The hotel does not have a bar or restaurant, except for breakfast (included). It's a full breakfast menu, the 'breakfast room' is beautiful, and the wait staff was terrific. We had breakfast both mornings during our stay - the first was very good, the second was not (different cook, maybe?). All in all, we would stay again. Very pretty property.

The electricity was off in parts of the mansion so the elevator was inoperable. Having a knee injury and walking three flights of stairs was excruciatingly annoying. For goodness sakes, i know the mansion is old and Duke Power manages this gorgeous place, i expected more. Power was eventually restored. Breakfast was excellent and service thru the stay impeccable. Come on, fix the electrical issue.

Classic property that is well maintained. Only negative was the elevator not being in service.

My favorite place to stay in Charlotte. Unfortunately, the elevator was not working and our room was on the 3rd floor. Breakfast was excellent but served in the ballroom instead of the dining room, so it was not as enjoyable as there were only 3 tables of guest in this huge room. My only big complaint with The Duke Mansion is that they need to upgrade their bed and bath linens to a higher quality. Both are very subpar for such a fine facility.

Lovely old mansion. Wonderful breakfast. Easy parking and lovely grounds.

Elevator did not work. 3rd floor rooms.

Great historic place with beautiful grounds and a friendly staff. The area surroundinh is incredible as well. We were in a third floor room so the temp was a bit warm til we realized we could open the windows. The only other issue was the gym was just a collection of free weights and an eliptical. Minor quibble in the grand scheme, great place

Other than the elevator not working, hit was a perfect visit

As I learned during my stay, The Duke Mansion's primary focus is events; individual guests are secondary. There is no real space outside of your bedroom for your use -- no restaurant, no kiosk, no sitting areas. There is one 'refreshment area', consisting of a water dispenser, Keurig machine, and sofa/chair. This area could also be used by event attendees, so frankly, it was hard not to feel like an intruder most of the time. While the exterior of the inn may warrant it's historical designation, there's nothing I could see about the interior that meets the standard. It's been repurposed so often (e.g. condos), that anything of interest seems lost. In 1915 when the mansion was built, my room would have been given to the companion or the bachelor. It was dingy, had a fraying carpet, some stains, older, worn furniture for atmosphere, and a Hilton-like bathroom. I saw inside some other rooms that looked better so spending more $$$$ may lead to nicer furnishings. To glam up the experience, the bed & bedding were very comfortable, as were the robe and towels. Breakfast was also very good, but not surprisingly (at this point) served in what appeared to be another meeting room. The staff was very friendly but charged the wrong rate, which took 2 days to resolve. The "fitness studio" seemed like a converted storage room and smelled. Overall, a disappointing experience. Be sure to read the FAQs but still take some of it with a grain of salt. I'll conclude by adding "poor WIFI".

I stayed here and believed the outside of the property was ascetically pleasing. The inside, the ceilings were stained, and furniture out dated/dingy. I understand nostalgia, but updates are necessary to be safe & clean. It was the baby roaches in my bathroom that confirmed my thoughts. I did get a picture. Staff however were wonderful and other guest extremely polite.

I stayed at Duke while in Charlotte to visit my daughter. The location was ideal, the hotel was very quiet, clean and comfortable. Highly recommend this old world restored mansion and the extremely helpful staff!

This is a beautiful property! The neighborhood and grounds are gorgeous, and the location is an easy drive to the city, shopping, restaurants, etc. Staff were friendly and helpful. Our room was large, clean, and comfortable. The hotel does not have a bar or restaurant, except for breakfast (included). It's a full breakfast menu, the 'breakfast room' is beautiful, and the wait staff was terrific. We had breakfast both mornings during our stay - the first was very good, the second was not (different cook, maybe?). All in all, we would stay again. Very pretty property.

the property was gorgeous, clean, and comfortable. the breakfast was delicious.

What a beautiful place. You feel like royalty. The staff was very kind. Ms. Grace was very sweet and helpful. Only thing i would say to fix is the carpet

Beautiful property and gardens, lovely and quiet neighborhood, clean and comfortable room, friendly and helpful staff, good breakfast, and a very reasonable rate.

It was clean and mostly quiet.

Great breakfast and the service was excellent! There was someone there to take care of everything you need! It was also very clean!

I booked the room as a gift to my parents and paid online. The front desk staff advised me of different information regarding payment. Initially I was told they would use the card on file but when my parents arrived they asked them to pay. I called to question this and was advised they needed a physical card or for me to fill out an authorization form to use the card on file. I was told it would be sent via email. I never received the form via email which resulted in me having to drive to the hotel to process my payment. Once there, the inconsistencies and inconveniences experienced were dismissed. Additionally, my parents had to change rooms during their stay due to the sheets being dirty and the shower leaking. I was very disappointed as I had anticipated a much better experience for them. I also never received the receipt for the stay even after verifying the email it should be sent to upon checkout. I will not go back or recommend anyone to stay here.

Very roomy, clean. Excellent staff. Very warm southern hospitality. Would go back. We would have appreciated a small fridge in the room.

Absolutely beautiful hotel with gorgeous grounds and interesting history. We had an absolutely perfect stay Looks like we might actually get there a little before and you could not have asked for more luxury in the bathrooms and bedrooms. Super comfortable beds and everything you could wish for in the bathroom. Highly recommend stay here.

This is a beautiful property! The neighborhood and grounds are gorgeous, and the location is an easy drive to the city, shopping, restaurants, etc. Staff were friendly and helpful. Our room was large, clean, and comfortable. The hotel does not have a bar or restaurant, except for breakfast (included). It's a full breakfast menu, the 'breakfast room' is beautiful, and the wait staff was terrific. We had breakfast both mornings during our stay - the first was very good, the second was not (different cook, maybe?). All in all, we would stay again. Very pretty property.

Excellent room, very spacious with very comfortable bed. Excellent breakfast was included with rate

The property grounds are gorgeous. Breakfast was lovely. Third floor room was too hot. Staff was very nice and helpful.

A great stay in a charming, historic mansion surrounded by beautiful gardens. Our room, on the third floor, had a large updated bathroom and was spacious, comfortable and quiet. Everyone there was very friendly and helpful - and the breakfast was wonderful.

First time staying here - love the history - beautiful property, especially the grounds! Definitely showing some dating & things could use updating… All in all we enjoyed our stay & breakfast was outstanding!

Beautiful well maintained hotel, rooms were spacious and and very nice!

Lovely stay! Beautiful building and gardens. The room and hallways weren’t completely cool which is difficult in the summer. Bathroom was huge and the shower was very nice.

Great historic place with beautiful grounds and a friendly staff. The area surroundinh is incredible as well. We were in a third floor room so the temp was a bit warm til we realized we could open the windows. The only other issue was the gym was just a collection of free weights and an eliptical. Minor quibble in the grand scheme, great place

As I learned during my stay, The Duke Mansion's primary focus is events; individual guests are secondary. There is no real space outside of your bedroom for your use -- no restaurant, no kiosk, no sitting areas. There is one 'refreshment area', consisting of a water dispenser, Keurig machine, and sofa/chair. This area could also be used by event attendees, so frankly, it was hard not to feel like an intruder most of the time. While the exterior of the inn may warrant it's historical designation, there's nothing I could see about the interior that meets the standard. It's been repurposed so often (e.g. condos), that anything of interest seems lost. In 1915 when the mansion was built, my room would have been given to the companion or the bachelor. It was dingy, had a fraying carpet, some stains, older, worn furniture for atmosphere, and a Hilton-like bathroom. I saw inside some other rooms that looked better so spending more $$$$ may lead to nicer furnishings. To glam up the experience, the bed & bedding were very comfortable, as were the robe and towels. Breakfast was also very good, but not surprisingly (at this point) served in what appeared to be another meeting room. The staff was very friendly but charged the wrong rate, which took 2 days to resolve. The "fitness studio" seemed like a converted storage room and smelled. Overall, a disappointing experience. Be sure to read the FAQs but still take some of it with a grain of salt. I'll conclude by adding "poor WIFI".

I stayed at Duke while in Charlotte to visit my daughter. The location was ideal, the hotel was very quiet, clean and comfortable. Highly recommend this old world restored mansion and the extremely helpful staff!

Front desk attendant was super helpful. Breakfast and service was wonderful. Bed was soooo comfortable! Just a great experience and we plan to go back.

Beautiful property and gardens, lovely and quiet neighborhood, clean and comfortable room, friendly and helpful staff, good breakfast, and a very reasonable rate.

Wonderful, elegant place to stay. Service was incredible, friendly and gracious. Beautiful grounds and room. Thank you !

Wanted to love this hidden gem. We were incredibly disappointed that housekeeping removed not one but two wine bottles with wine still in them that we had planned to enjoy after dinner our second night. One was very expensive and the other was from a trip abroad that could not be replaced. Management did give us a bottle of wine to compensate, but that should have never happened. The air conditioner did not work properly. Maintenances answer was to put a fan in our room. Breakfast eggs were served cold.

Great breakfast and the service was excellent! There was someone there to take care of everything you need! It was also very clean!

The property was lovely and tranquil. Our check in was very easy and the desk personnel was very friendly. The only complaint I have is that we were questioned several times the next morning on what room we were in as if we were not guests. We felt as though we were not welcome. This was only the morning desk staff, not the evening.

The location and staff was EXCELLENT - just a beautiful and well run historical GEM! We especially appreciated Darius going out of his way to make our staff the best possible - our new "go to" place to stay when in Charlotte

I booked the room as a gift to my parents and paid online. The front desk staff advised me of different information regarding payment. Initially I was told they would use the card on file but when my parents arrived they asked them to pay. I called to question this and was advised they needed a physical card or for me to fill out an authorization form to use the card on file. I was told it would be sent via email. I never received the form via email which resulted in me having to drive to the hotel to process my payment. Once there, the inconsistencies and inconveniences experienced were dismissed. Additionally, my parents had to change rooms during their stay due to the sheets being dirty and the shower leaking. I was very disappointed as I had anticipated a much better experience for them. I also never received the receipt for the stay even after verifying the email it should be sent to upon checkout. I will not go back or recommend anyone to stay here.

Phenomenal stay! If you love vintage, places with some seasoning in their walls and love old style buildings this place is for you! There is food within walking distance. The neighborhood feels so safe! And the staff was incredible! The only hard part was finding the actual road in. It’s tiny and I missed it 3 times. Wish I could have experienced the garden but it was raining when I stayed so that was a bummer. Definitely try to come in the spring though when everything is alive and blooming! There’s pictures and history all over the walls in there to read! You need at least a whole day to experience the whole place! Also love that check out wasn’t until 12! Book it! You won’t regret it!

Loved it. Loved the area it is located at. Safe and private. Beautiful grounds.

Great staff, lots of history. Resident location. Grounds were wonderful. Close to everything. .

Luxury from a bygone era. Beautiful setting and accommodations conveniently located to uptown and the Southpark shopping area. Free parking and a wonderful breakfast are included. Our favorite place to stay in Charlotte!

This is a beautiful property! The neighborhood and grounds are gorgeous, and the location is an easy drive to the city, shopping, restaurants, etc. Staff were friendly and helpful. Our room was large, clean, and comfortable. The hotel does not have a bar or restaurant, except for breakfast (included). It's a full breakfast menu, the 'breakfast room' is beautiful, and the wait staff was terrific. We had breakfast both mornings during our stay - the first was very good, the second was not (different cook, maybe?). All in all, we would stay again. Very pretty property.

Loved the look of the hotel and the beautiful gardens. Very lovely to walk around. Would be wonderful if they had some cushions or more comfortable chairs to sit in and enjoy the views. All the chairs seem to be wood and not as comfortable. Location of the hotel is in a beautiful and very walkable area as well with close restuarants near by. The room was nice and bathroom was updated. The bed was not the most comfortable. Did not feel like a quality mattress. Rooms would be great if they had a microwave and fridge. The orange juice, bacon and fresh fruit that came with my breakfast was wonderful. The pancakes were not that great. They were actually on the crispy side. Overall, I enjoyed the aesthetics and convenience of the hotel.

Great location to stay while in Charlotte.

The property was beautiful and secluded yet close to restaurants and shopping !

Such a relaxing, beautiful respite! My husband and I just wanted a night away from routine and to attend a concert in Charlotte Here we found exactly what we needed - quiet, beautiful, historic, comfort After arriving, we walked the property and enjoyed the beautiful gardens then walked to an Italian restaurant for dinner and subsequently called an Uber to our concert for little money and in we partook of breakfast offered free at the property in the morning which was a hot full breakfast with table service We only stayed one night but look forward to returning - it was much more special than any ordinary hotel and less money than many of them downtown Thank you to all who make it special

Beautiful historic mansion in a lovely quiet neighborhood. Friendly staff, delicious full buffet breakfast, comfy beds, remodeled bathrooms. If you’re looking for a taste of Southern charm, this is the place to stay!

Staff fantastic, breakfast great, interesting building

The Duke Mansion was fantastic! Such great hospitality …. Great location…. Great room! The breakfast was phenomenal ! We got the Bananas foster French toast ….. it was out of this world. I highly recommend . If we ever go to Charlotte again this will be where we stay. Southern hospitality at its finest . It was in a nice quiet location and beautiful grounds!

The Duke Mansion is amazing. We greatly enjoyed our two night stay. Front desk staff are polite and friendly. Our room was excellent with a nice outdoor patio. The garden grounds are spectacular. But our favorite part was the breakfast and the entire kitchen crew. Wow. They were great and the food was over the top. They made us feel so at home and comfortable. We highly recommend the Duke.

Luxury from a bygone era. Beautiful setting and accommodations conveniently located to uptown and the Southpark shopping area. Free parking and a wonderful breakfast are included. Our favorite place to stay in Charlotte!

This is a beautiful property! The neighborhood and grounds are gorgeous, and the location is an easy drive to the city, shopping, restaurants, etc. Staff were friendly and helpful. Our room was large, clean, and comfortable. The hotel does not have a bar or restaurant, except for breakfast (included). It's a full breakfast menu, the 'breakfast room' is beautiful, and the wait staff was terrific. We had breakfast both mornings during our stay - the first was very good, the second was not (different cook, maybe?). All in all, we would stay again. Very pretty property.

Excellent room, very spacious with very comfortable bed. Excellent breakfast was included with rate

Weekend getaway to see dallas football. Lovely property. Amazing breakfast. Pretty decorations

Wanted to love this hidden gem. We were incredibly disappointed that housekeeping removed not one but two wine bottles with wine still in them that we had planned to enjoy after dinner our second night. One was very expensive and the other was from a trip abroad that could not be replaced. Management did give us a bottle of wine to compensate, but that should have never happened. The air conditioner did not work properly. Maintenances answer was to put a fan in our room. Breakfast eggs were served cold.

I loved the breakfast options, the food and service was fantastic!! I loved how each room was so different, not a cookie cutter like a hotel. It was quaint and memorable. Thank You for a great stay!

Lovely stay at the Duke Mansion. The breakfast was wonderful and offered a great selection of fruit, with the best biscuits and gravy I’ve had in a long time. Really enjoyed staying there.