Chateau Yering

Beautiful gardens, needs proper care

Service virtually non existent; cheap tea bags in rm; pool empty with mould growing… v disappointing

I was disappointed with my stay because several details listed about the hotel were inaccurate. There is no airport shuttle service, and lunch is not provided, contrary to what was advertised. The room itself also needs attention. The sofas and bed are outdated and should be repaired or replaced. The air conditioner in my room was not functioning properly, which made the stay uncomfortable. That said, I would like to acknowledge the dining room staff. They were very kind, attentive, and clearly trying their best despite the limitations. I truly appreciated their effort.

It appears the owners of this “once high-end” property have lost complete interest in their guests. It’s run down, dirty, very poor if any attention from staff. We stayed in the top-end room. The view was beautiful over the Yarra Valley but that was the only positive experience we had. A 24” TV with most free-to-air channels not working is below standard. There was a DVD player and DVD’s could be borrowed from reception but they were from the 80s and 90’s. You’d expect more for a $500+ per night room which wasn’t cleaned properly. The pool was green with algae. A shadow of its past glory.

Staff were beyond excellent however the property needs attention & looks aged & run down Pool was damaged & not in use No concierge at the entrance & grounds look derelict

Great location for us to explore the area. Staff were exceptional. Restaurant amazing. The buildings and grounds look a little tired, rooms still fantastic. Had it been summer I would have been disappointed to find the swimming pool out of use while still being advertised as a feature.

Property tired and needs $$$ spent.

The property is very nice but looks tired. Need updates to bring it to good condition and enjoyable.

Old hotel with a touch of Class, excellent staff. Free parking for residents. Yarra Station winery next door (they have a fanstastic restaurant as well) Tasting with return of tastings cost if you buy bottles. We ate at the Chateau which was excellent, quality fair. The only drawback was the WiFi in the hotel (hopefully they will address that).

Dirty bath, broken phone, tiny tv, wine glass in room cracked, most of the staff not very friendly. Place is looking tired including gardens. Requested our room to be serviced every day but that didnt happen. Very disappointed NOT a 5 star hotel! Don’t waste your money. Definitely will not go back or recommend to family and friends.

On arrival, as reception closed, there was no guidance as to where to find the room key. Luckily, akitchen staff member was there to help. Bedroom suite needs attention. Old fashioned furniture and historic decor does not guarantee 5 star status. Hotel standard actually shy of 4 star status. Vineyard irrelevant to quality of stay. Curtains jammed and not fixed despite 2 requests. Noise of fridge motor amplified by the stylish wooden cupboard in which it was placed. It woke us up every time the motor cut in at night. Numerous lage spiders and webs in hallway, bathroom and bedroom on arrival. I removed them and glad to see that the big ones were non poisonous huntsman spiders. TV screen too small and was fitted in the same cupboard as the fridge. Cockroach or similar beetle kept re-entering room through french windows. Wifi hopeless forcing me to exit the building to deal with important emails - luckily it didn't rain. The only positive aspect that stopped me giving an overall lower score was the warmth and friendliness of the reception and dinning room staff. Melinda and Tash were especially attentive in the dining room and the kitchen staff are to be praised for the taste and quality of the meals. It is a pity the rest of the stay did not match up to the dining room experience.

Very clean and well kept for a property built in the 1850’s

Room was lovely spotless. Staff exceptional

The whole hotel was exceptionally clean . Staff friendly and very helpful

Unfortunately our room wasn’t cleaned!! We checked in at 4pm. Check in is at 3pm. So we had to disappear for a while so it could be cleaned. Cutting into our time at the hotel. The rooms all need to be updated. I mean who even uses a dvd player anymore??? No decent sized tv in the room and no streaming services? Nescafé instant coffee in the room. Are you serious!! What am I paying all this money for one nights accommodation for? If it wasn’t for the amazing staff member who went above and beyond to fix up our room as the cleaners were “unavailable “ it would have been a disaster and a completely different experience. Get up with the time Chateau Yering! The room needs an upgrade!!!!!

A beautiful property with an interesting history and what once would have been stunning gardens. The spa in our room would benefit from a good clean and the garden outside our room was overgrown with weeds. Highlight was the Butler, Phil who is amazingly helpful and fun

Room was spacious and clean. Staff were friendly and efficient.

Beautiful clean spacious room

Unfortunately we didn't have a very good experience. On our late arrival home, we were looking forward to a good night's sleep. When we hopped in to the bed my partner discovered that his side of the bed was wet, so he pulled back the sheet the discovered that the mattress protector and the mattress were also wet. He had to take a shower as we were unaware if they were bodily fluids left from the previous guest the night before. My partner ended up sleeping on the couch for the night as this was our only option. Upon check out we were informed that someone would contact us, this hasn't been the case. I have also sent an email that hasn't had a reply and I have left a voice message asking them to return my call, still nothing.

Dirty bath, broken phone, tiny tv, wine glass in room cracked, most of the staff not very friendly. Place is looking tired including gardens. Requested our room to be serviced every day but that didnt happen. Very disappointed NOT a 5 star hotel! Don’t waste your money. Definitely will not go back or recommend to family and friends.

On arrival, as reception closed, there was no guidance as to where to find the room key. Luckily, akitchen staff member was there to help. Bedroom suite needs attention. Old fashioned furniture and historic decor does not guarantee 5 star status. Hotel standard actually shy of 4 star status. Vineyard irrelevant to quality of stay. Curtains jammed and not fixed despite 2 requests. Noise of fridge motor amplified by the stylish wooden cupboard in which it was placed. It woke us up every time the motor cut in at night. Numerous lage spiders and webs in hallway, bathroom and bedroom on arrival. I removed them and glad to see that the big ones were non poisonous huntsman spiders. TV screen too small and was fitted in the same cupboard as the fridge. Cockroach or similar beetle kept re-entering room through french windows. Wifi hopeless forcing me to exit the building to deal with important emails - luckily it didn't rain. The only positive aspect that stopped me giving an overall lower score was the warmth and friendliness of the reception and dinning room staff. Melinda and Tash were especially attentive in the dining room and the kitchen staff are to be praised for the taste and quality of the meals. It is a pity the rest of the stay did not match up to the dining room experience.

Absolutely beautiful room looking out to lovely gardens. Felt first class and a valued guest

My husband and I absolutely loved our stay at Chateau Yering Hotel which exceeded expectations. The room was large and beautiful with a huge double bath and views of the property. We sat in the Drawing Room in the afternoon and were offered Devonshire tea which was excellent. We then enjoyed a wine tasting at the nearby Yering Station (1 minute walk) and came back for happy hour drinks which were accompanied by historical tales of the place and amazing cocktails to match the era we spoke about by the open fire. Finally we finished the day with a delicious dinner at Eleanore’s Restaurant.

The property is old but well maintained. Rooms are old but very tasteful. Only fault seems to be that walls are paper thin and could hear bathrooms used by other guests . Otherwise everything was lovely

Room was spacious and clean. Staff were friendly and efficient.

It appears the owners of this “once high-end” property have lost complete interest in their guests. It’s run down, dirty, very poor if any attention from staff. We stayed in the top-end room. The view was beautiful over the Yarra Valley but that was the only positive experience we had. A 24” TV with most free-to-air channels not working is below standard. There was a DVD player and DVD’s could be borrowed from reception but they were from the 80s and 90’s. You’d expect more for a $500+ per night room which wasn’t cleaned properly. The pool was green with algae. A shadow of its past glory.

Large rooms & comfy beds . Wifi didn’t work . Nice big clean fluffy towels. Nice breakfast and happy breakfast staff. Garden was looking a bit sad . Needs some more flowers and or colour.

True to its heritage. Ambience was awesome. You can sense the history of the whole place. Breakfast was good. Opulent interiors. Friendly staff. But wifi was slow. TV was small. No streaming service. Bed sank in the middle and pillows werent firm enough. Seat cushion of chairs around small table inside the room needed replacing. But overall we enjoyed the experience.

Old hotel with a touch of Class, excellent staff. Free parking for residents. Yarra Station winery next door (they have a fanstastic restaurant as well) Tasting with return of tastings cost if you buy bottles. We ate at the Chateau which was excellent, quality fair. The only drawback was the WiFi in the hotel (hopefully they will address that).

Huge rooms

Thank you to Phil and his staff for a fabulous stay. Valentines Day dinner was excellent. We appreaciated the extra touches, the shared cocktail, amuse bouche and shared lovers dessert. We also appreciate staff patience in the face of inadequate information from Wotif. We hope that time and finances will allow the once magnifent gardens to shine again. We will definitely be back.

Room was lovely spotless. Staff exceptional

This is such a lovely and unique property. Our room overlooked a green pasture full of grazing cattle and morning kangaroos. The staff are welcoming and friendly. The winery next door was a nice bonus.

The staff had allocated an upstairs roomfor us but on realising that I have a walking stick helped immensely by arranging for a donstaurs suite which was superb. very relaxing afternoon then pre-dinner drinks in what we call "the blue room" then into the restaurant for a meal "to die for". It couldn't have got any better but a superb breakfast and a casual checkout albeit a little late but no problems. Amazing, fabrastic and beautiful Valentines day.

Under staffed in restaurant and cafe for breakfast. Waiting staff were great Had to wait 35 minutes for a coffee in sweetwatwr cafe. For dinner, waited 30 minutes for table to be cleared and about the same for a wine top up. Not the staffs fault, management and leaders to blame. Basics like wifi werent great , even checking out the staff had to make 4 attempts to connect and process transactions.

Room was spacious and clean. Staff were friendly and efficient.

Lovely old world property. Large, spacious rooms. Lots of lovely spots throughout the property to enjoy a wine or tea and scones. Think grand old bed and breakfast. If you want to be taken back to a simpler time with beautiful details, this is for you. Mod cons are not the go here but I can’t say I missed it. The staff were lovely. There is not much information in the room about the property so engage with the staff. Our room was refreshed on request during our 3 night stay. We had some issues with the in room safe. Staff were prompt to respond and very polite, engaging and funny. Dinner on site is a must! The formal dining room is beautiful and dinner is a class act. We were treated to a free tasting at the adjoining cellar door. A must do experience with passionate and lovely staff. All in all Chateau Yering is a lovely property that must be experienced. Do keep in mind you stay there specifically for the old world nature of the property. Highly recommend! Thank you to all the staff for their hospitality.

Non existence service or regard for your particular situation. While booking I did not realise that this winery could have rooms on higher levels too, the website does not mention that the rooms can be on higher floor with no access to lift. We had to drag our bags to the first floor and it was not something I wanted to do. But there was no other option or even empathy shown to understand that the knee injury could be aggravated. It’s an old building which has its own charm but the staircase is horrendous if you have bags. You go to the reception, via the restaurant, 3 stairs down then 3 stairs up and then via lounge you reach the horribly lit horrendous staircase. There were lots of cleaners who saw us struggling with the bags but just didn’t exchange an eye contact lest they got to help. I could have paid for a bell service if only they had one. Just bad inexperienced receptionist with long nails spoilt my mood and experience. I would have loved to have dinner at the restaurant but just didn’t want to engage with uncouth lady at the reception.

What a stunning property! Beautiful heritage building with very large rooms- also with a balcony. Staff were amazing- we sat in the lovely restaurant in the afternoon and asked for an off menu item and they graciously obliged! Breakfast is also great- excellent choice and real coffee! Highly recommend and we will be back

Amazing stay at the Chateau Yering. So relaxing and if you want to be well looked after, Phil does just that. Food in the restaurant was fantastic. Can't wait to return.

Lovely quiet place to relax and close to all the Yarra Valley has to offer

Perfectly situated considering we had a wedding function at Yering Station

Great place in great setting

This is such a lovely and unique property. Our room overlooked a green pasture full of grazing cattle and morning kangaroos. The staff are welcoming and friendly. The winery next door was a nice bonus.

Old World luxury on a grand scale. Beautiful interior rooms and bedroom. Quiet relaxing and near many attractions

A beautiful heritage property in peaceful surroundings

Beautiful setting

伝統的なワイナリーでの滞在は、期待以上でした。まず、ワイナリーでのテイスティングの一部が無料。歩いてすぐなので、周りを散策しながら楽しめました。また、ベランダから見える牧場には、なんとカンガルーの群れがでました。これには感激。そして、最高の食事。２メインを頼みましたが、我々には少し多かったです。サーブもちょうどよく、お酒が進みました。朝食はほぼ貸し切りで、野うさぎを見ながらおいしくいただけました。機会があれば、また行きたいと思いました。

Given the age (and history) of the building it was in fairly good condition. Needs some $$$$ spent on it to bring it up speed and that would make it something quite special again. (A grand old lady). It was very quiet and peaceful. The staff, (all of them) were absolutely amazing (went out of their way to assist) and made it a very pleasant stay for us. Food was excellent and nothing was too much trouble.

A stunning historic property and the perfect location for a Yarra Valley vacation!

Beautiful, historic property that sadly is looking a little tired and calling out for some TLC. Still a great place to stay with lovely, friendly, helpful staff and nice little extras, particularly the quality toiletries and size of the suites. The food in Eleanor’s Restaurant was good but nothing was served hot - it was just warm which we both felt let it down a little. Breakfast was cooked to order and absolutely delicious every day. Great coffee too 😍 A tasting in the winery is a must!

My husband and I absolutely loved our stay at Chateau Yering Hotel which exceeded expectations. The room was large and beautiful with a huge double bath and views of the property. We sat in the Drawing Room in the afternoon and were offered Devonshire tea which was excellent. We then enjoyed a wine tasting at the nearby Yering Station (1 minute walk) and came back for happy hour drinks which were accompanied by historical tales of the place and amazing cocktails to match the era we spoke about by the open fire. Finally we finished the day with a delicious dinner at Eleanore’s Restaurant.

Under staffed in restaurant and cafe for breakfast. Waiting staff were great Had to wait 35 minutes for a coffee in sweetwatwr cafe. For dinner, waited 30 minutes for table to be cleared and about the same for a wine top up. Not the staffs fault, management and leaders to blame. Basics like wifi werent great , even checking out the staff had to make 4 attempts to connect and process transactions.

Quaint and relaxing, but need a car to get anywhere. The restaurant good was great and service was quirky but good

Lovely old world property. Large, spacious rooms. Lots of lovely spots throughout the property to enjoy a wine or tea and scones. Think grand old bed and breakfast. If you want to be taken back to a simpler time with beautiful details, this is for you. Mod cons are not the go here but I can’t say I missed it. The staff were lovely. There is not much information in the room about the property so engage with the staff. Our room was refreshed on request during our 3 night stay. We had some issues with the in room safe. Staff were prompt to respond and very polite, engaging and funny. Dinner on site is a must! The formal dining room is beautiful and dinner is a class act. We were treated to a free tasting at the adjoining cellar door. A must do experience with passionate and lovely staff. All in all Chateau Yering is a lovely property that must be experienced. Do keep in mind you stay there specifically for the old world nature of the property. Highly recommend! Thank you to all the staff for their hospitality.

伝統的なワイナリーでの滞在は、期待以上でした。まず、ワイナリーでのテイスティングの一部が無料。歩いてすぐなので、周りを散策しながら楽しめました。また、ベランダから見える牧場には、なんとカンガルーの群れがでました。これには感激。そして、最高の食事。２メインを頼みましたが、我々には少し多かったです。サーブもちょうどよく、お酒が進みました。朝食はほぼ貸し切りで、野うさぎを見ながらおいしくいただけました。機会があれば、また行きたいと思いました。

Very old TV; only degustation for dinner - expensive; no fruit or cereal at breakfast.

I liked the old world charm and quality fittings (marble very wide spa bath with gold taps) however some things looked worn. Breakfast was great and it was included in our tariff. Restaurant is not open everyday however that didn't matter to us.

The property definitely exudes the luxury of days long gone. It’s charming as are the staff. Breakfast is lovely. However the dinner was greatly overrated and overpriced. We felt it tried too hard at being innovative, but missed the mark. The lamb was too fatty and the miso sauce of the salmon was far too salty. Disappointing. On another note one felt every winery, chocolate or cheese factory was a tourist trap. However the eateries in the villages were lovely!

Amazing stay at the Chateau Yering. So relaxing and if you want to be well looked after, Phil does just that. Food in the restaurant was fantastic. Can't wait to return.