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Cresthill Suites Syracuse

117 $US

/nuit

Moyenne pour octobre

Cresthill Suites Syracuse - Image 1

Cresthill Suites Syracuse - Chambre

Cresthill Suites Syracuse - Chambre

Cresthill Suites Syracuse - Piscine

Cresthill Suites Syracuse - Restaurant

Prix pour Cresthill Suites Syracuse

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117 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Cresthill Suites Syracuse, les prix par nuit s'élèvent en moyenne à 78 $US pendant le mois le moins cher (février) et à 136 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.

Prix moyen par nuit à Cresthill Suites Syracuse selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	83 $US
février	78 $US
mars	79 $US
avril	92 $US
mai	133 $US
juin	97 $US
juillet	119 $US
août	136 $US
septembre	115 $US
octobre	117 $US
novembre	88 $US
décembre	82 $US

Le plus cher : août (env. 136 $US)

Le moins cher : février (env. 78 $US)

À propos de cet établissement

N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment un centre de fitness et une piscine extérieure en saison. Parmi les équipements et services offerts par cet hôtel vous trouvez égalem...

Équipements

N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment un centre de fitness et une piscine extérieure en saison. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une cheminée dans le hall et des barbecues.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Un petit déjeuner buffet gratuit est servi en semaine de 06 h 00 à 09 h 00 et le week-end de 07 h 00 à 10 h 00.

Chambres

Passez un séjour comme il se doit dans une des 82 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et four. Une télévision à écran plat 32 pouces avec chaînes numériques assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un bureau et un micro-ondes, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

Profitant d'un bel emplacement à East Syracuse, Cresthill Suites Syracuse se situe dans le quartier des affaires, à moins de 10 minutes en voiture de Université de LeMoyne et de Salle de spectacle The Oncenter. Cet hôtel se trouve à 10,2 km de Syracuse University et à 10,4 km de Destiny USA.

À proximité

Palace Theater (salle de spectacle)(3.5 miles)
The Lost Horizon(3.5 miles)
Université de LeMoyne(3.8 miles)
AMF Syracuse Lanes(4.6 miles)
Parc d'État historique Old Erie Canal(5 miles)
Stade NBT Bank Stadium(5.7 miles)
Central New York Regional Market (marché)(5.7 miles)
Galerie ArtRage(5.9 miles)
Thorndon Park(6 miles)
Westcott Theater(6 miles)
Activités ludiques 5 Wits Adventure(6.3 miles)
Parc de loisirs WonderWorks(6.3 miles)
The Fun Junction(6.3 miles)
Syracuse University(6.3 miles)
Regal Destiny USA(6.4 miles)
Aéroport principal le plus pratique pour rejoindre Cresthill Suites Syracuse : Aéroport international de Hancock (SYR)(7.3 miles)

Parking
Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Ménage

Emplacement

6410 New Venture Gear Drive, Syracuse, État de New York, États-Unis d’Amérique

Palace Theater (salle de spectacle) (3.5 miles)

The Lost Horizon (3.5 miles)

Université de LeMoyne (3.8 miles)

AMF Syracuse Lanes (4.6 miles)

Parc d'État historique Old Erie Canal (5 miles)

Stade NBT Bank Stadium (5.7 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Suite, 1 chambre

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

440 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

5

Studio, plusieurs lits

Détails de la chambre

2 Grands Lits Doubles

et

1 Canapé-Lit

Couchages 4

500 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

1

Suite Studio

Détails de la chambre

1 Grand Lit Double

ou

1 Canapé-Lit

Couchages 2

440 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

6

Suite, 2 chambres (King & 2 Queen Beds )

Détails de la chambre

1 Très Grand Lit Double

et

2 Grands Lits Doubles

Couchages 6

880 ft²

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

1

Suite, 2 chambres, accessible aux personnes à mobilité réduite (King & 2 Queen Beds )

Détails de la chambre

1 Très Grand Lit Double

et

2 Grands Lits Doubles

Couchages 6

880 ft²

Salle à manger séparée

Climatisation

Wi-Fi (gratuit)

Cuisine

6

Suite Studio, 1 chambre (1 King Bed)

Détails de la chambre

1 Très Grand Lit Double

ou

1 Canapé-Lit

Couchages 3

440 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

Avis des voyageurs sur Cresthill Suites Syracuse

7.8

Bien

Basé sur 1 268 avis vérifiés

Qui séjourne ici ?

Affaires

17%

Couples

26%

Familles

45%

Groupes

7%

Solo

4%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Cresthill Suites Syracuse, les clients apprécient régulièrement les suites spacieuses de type appartement et l'amabilité du personnel de la réception, tout en signalant un mobilier daté, un service de ménage irrégulier, des odeurs persistantes et des problèmes d'entretien allant de systèmes de chauffage et de climatisation bruyants aux serrures défectueuses et aux équipements cassés.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Cresthill Suites Syracuse, les clients apprécient régulièrement les suites spacieuses de type appartement et l'amabilité du personnel de la réception, tout en signalant un mobilier daté, un service de ménage irrégulier, des odeurs persistantes et des problèmes d'entretien allant de systèmes de chauffage et de climatisation bruyants aux serrures défectueuses et aux équipements cassés.

Le petit-déjeuner est largement considéré comme un atout, bien que plusieurs critiques notent des ruptures de stock et une qualité inégale. L'établissement est situé dans un quartier calme et pratique pour les automobilistes et les voyageurs venant ou partant de l'aéroport, mais il est éloigné du centre-ville. Attendez-vous à des suites spacieuses et un bon rapport qualité-prix, contrebalancés par des chambres vieillissantes et un entretien variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine extérieure et le patio sont appréciés lorsqu'ils sont ouverts, et la laverie sur place est pratique. Cependant, les clients signalent des fermetures occasionnelles de la piscine, un éclairage faible dans le parking et certains problèmes d'accès au bâtiment ou d'équipement.

Avis de voyageur à ce sujet

10

Brittany

19 juin 2025

·

A séjourné 2 nuits

Beautiful place with a nice pool, and quiet.

Beautiful place with a nice pool, and quiet.

8

Deqiang

7 févr. 2024

·

A séjourné 1 nuit

The parking lot has no night at all, It's so dark at night and feel not safe

The parking lot has no night at all, It's so dark at night and feel not safe

10

Nathan

28 juil. 2025

·

A séjourné 1 nuit

Our family of 5 loved having the extra space in room with 2 queen beds and sofa bed. Breakfast was good. Hotel seemed a little olderbut was clean. We didn't use but had a full kitchen in room as well as multiple laundry rooms on site. Great price and met our needs. Pool looked nice also

Our family of 5 loved having the extra space in room with 2 queen beds and sofa bed. Breakfast was good. Hotel seemed a little olderbut was clean. We didn't use but had a full kitchen in room as well as multiple laundry rooms on site. Great price and met our needs. Pool looked nice also

8

Satyanarayana

26 nov. 2023

·

A séjourné 1 nuit

Need more street lights in the parking lot.

Need more street lights in the parking lot.

2

Rebecca

15 août 2025

·

A séjourné 1 nuit

The children could not wait to arrive to swim Then they're told the pool is closed

The children could not wait to arrive to swim Then they're told the pool is closed

8

Eric

23 août 2024

·

A séjourné 3 nuits

Room was clean. Everything in the room worked. Staff was super helpful with an issue i had. Free washer and dryer came in handy. Breakfast was good. They tried to keep the hot food bins full but it was very busy. Sometimes you had to wait. Cons: they cant seem to keep things in stock. Had no orange juice for a couple of days. Then they ran out of coffee cups. There were still smaller cups, but the machine makes 1 size so the overflow puddled on the floor, which nobody seemed to want to clean. Needed assistance 1 morning and nobody was at front desk for at least 30 minutes.

Room was clean. Everything in the room worked. Staff was super helpful with an issue i had. Free washer and dryer came in handy. Breakfast was good. They tried to keep the hot food bins full but it was very busy. Sometimes you had to wait. Cons: they cant seem to keep things in stock. Had no orange juice for a couple of days. Then they ran out of coffee cups. There were still smaller cups, but the machine makes 1 size so the overflow puddled on the floor, which nobody seemed to want to clean. Needed assistance 1 morning and nobody was at front desk for at least 30 minutes.

6

Andrianna

12 juil. 2025

·

A séjourné 1 nuit

Outdoor pool was nice

Outdoor pool was nice

10

Jeannette

6 nov. 2024

·

A séjourné 1 nuit

Suites are fully stocked. Full kitchen fridge, stove/oven, microwave, dishwasher. Pots/pans dishes, cutlery, glasses. Vary clean. Excellent views from windows. Bathroom huge. Closet space is great. Two TVs. Sitting room separated from bedroom by door. Very conveniently designed. Outside pool, patio has BBQ. Breakfast provided was excellent and well setup and stocked. Coffee/juice station seperate area thus can handle large crowds. Toasters in seperate area so no holding people up in lineups. Tables spaced well apart. Spacious open concept. Breakfast area opens up to outside patio when in season.

Suites are fully stocked. Full kitchen fridge, stove/oven, microwave, dishwasher. Pots/pans dishes, cutlery, glasses. Vary clean. Excellent views from windows. Bathroom huge. Closet space is great. Two TVs. Sitting room separated from bedroom by door. Very conveniently designed. Outside pool, patio has BBQ. Breakfast provided was excellent and well setup and stocked. Coffee/juice station seperate area thus can handle large crowds. Toasters in seperate area so no holding people up in lineups. Tables spaced well apart. Spacious open concept. Breakfast area opens up to outside patio when in season.

8

Roberto

22 août 2025

·

A séjourné 2 nuits

Disappointed that pool was closed

Disappointed that pool was closed

4

Sebrena

24 sept. 2023

·

Pool is closed at least an hour prior listed time. Room is reasonably clean although hallways look dirty. Had to search for toilet paper in the cabinets.

Pool is closed at least an hour prior listed time. Room is reasonably clean although hallways look dirty. Had to search for toilet paper in the cabinets.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont partagés : de nombreux commentaires font état de chambres sales, de meubles ou de linge tachés, de parasites et de fortes odeurs (fumée, moisissure, cannabis), tandis que d'autres ont trouvé les espaces acceptablement propres.

Avis de voyageur à ce sujet

6

Sonya

3 juil. 2025

·

A séjourné 1 nuit

There were influx of ants in the room

There were influx of ants in the room

2

Andrew

10 août 2025

·

A séjourné 1 nuit

Room was filthy. Bedding was not washed as evidenced by finding pubic hairs on sheets. Floors were not clean. Dust on bed headboard and on ledges on counters and along with on top of refriderator and lights. Blood on door to bathroom vanity. Door to bathroom appeared to have been sprayed with urine. Bed blanket had 2 black smudge marks. Corners had cob webs. Beds were lumpy and felt like sleeping on pebbles. Sofa was hard as rock and very uncomfortable. Televison in the main room would not turn on. Pillows are inconsistent, some are half the size and hard as rocks, others are lumpy and full sized. Large flem ball in kitchen sink. Rice left on kitchen burner. Would love to add photos if possible.

Room was filthy. Bedding was not washed as evidenced by finding pubic hairs on sheets. Floors were not clean. Dust on bed headboard and on ledges on counters and along with on top of refriderator and lights. Blood on door to bathroom vanity. Door to bathroom appeared to have been sprayed with urine. Bed blanket had 2 black smudge marks. Corners had cob webs. Beds were lumpy and felt like sleeping on pebbles. Sofa was hard as rock and very uncomfortable. Televison in the main room would not turn on. Pillows are inconsistent, some are half the size and hard as rocks, others are lumpy and full sized. Large flem ball in kitchen sink. Rice left on kitchen burner. Would love to add photos if possible.

4

Joseph

13 août 2024

·

A séjourné 1 nuit

The lobby area had a strong odor of marijuana. The sheets had dirt in them. The cupboards in the kitchen area had crumbs, food and something I could not identify.

The lobby area had a strong odor of marijuana. The sheets had dirt in them. The cupboards in the kitchen area had crumbs, food and something I could not identify.

2

tayahja

3 juil. 2025

·

A séjourné 1 nuit

Bugs in my room had to downgrade to smaller room

Bugs in my room had to downgrade to smaller room

6

Aaron

30 août 2024

·

A séjourné 3 nuits

Staff was great. The carpet was disgusting, animals are allowed and it shows,couldn'twalk around with bare feet. Room smelled and so did hallways. Needs updating.

Staff was great. The carpet was disgusting, animals are allowed and it shows,couldn'twalk around with bare feet. Room smelled and so did hallways. Needs updating.

4

Carolyn

22 août 2025

·

A séjourné 1 nuit

I’ve never written a review before, but this time I felt I had to. I had seen other comments about the poor cleanliness of this place, but I didn’t expect it to be as bad as they said. Unfortunately, it really was.

I’ve never written a review before, but this time I felt I had to. I had seen other comments about the poor cleanliness of this place, but I didn’t expect it to be as bad as they said. Unfortunately, it really was.

2

Jasmine

25 nov. 2025

·

A séjourné 1 nuit

There was roaches in my microwave and oven and they would not do anything together than move me my husband and our 2 year old in the middle of the night to a room right across the hall from the infested room. I am very disappointed with how it was handled and still have yet to hear from the manager regarding any sort of compensation for our terrible stay.

There was roaches in my microwave and oven and they would not do anything together than move me my husband and our 2 year old in the middle of the night to a room right across the hall from the infested room. I am very disappointed with how it was handled and still have yet to hear from the manager regarding any sort of compensation for our terrible stay.

6

Roberta

1 sept. 2025

·

A séjourné 1 nuit

The room was just okay. The couch was dirty, the bedspreads had stains on them. In general, the room and the hotel overall didn't feel clean. They need to pay closer attention when cleaning! I wouldn't stay here again.

The room was just okay. The couch was dirty, the bedspreads had stains on them. In general, the room and the hotel overall didn't feel clean. They need to pay closer attention when cleaning! I wouldn't stay here again.

2

Christopher

3 oct. 2025

·

A séjourné 1 nuit

My first room there had a present waiting for me in the toilet and the previous female gust left a used hygiene product in the trash bin in the bathroom. The obviously do not do a good job cleaning the rooms between guest. I moved to a second room and the door lock was broken so this place is not well kept up. I was grossed out staying here

My first room there had a present waiting for me in the toilet and the previous female gust left a used hygiene product in the trash bin in the bathroom. The obviously do not do a good job cleaning the rooms between guest. I moved to a second room and the door lock was broken so this place is not well kept up. I was grossed out staying here

2

Craig

18 août 2023

·

A séjourné 2 nuits

When we walked in the room it smelled so bad I wanted to throw up. They only offered to clean it the next day. It smelled of mold. We moved to another room that smelled slightly less. The furniture was damp. Window sills were covered in black mold. Furniture sunk when you sat on it. The floors had water seeping out of them when you stepped on them. After I left, all my clothes in my bag smelled like mold. I will NEVER stay again. Worst hotel I’ve ever stayed at.

When we walked in the room it smelled so bad I wanted to throw up. They only offered to clean it the next day. It smelled of mold. We moved to another room that smelled slightly less. The furniture was damp. Window sills were covered in black mold. Furniture sunk when you sat on it. The floors had water seeping out of them when you stepped on them. After I left, all my clothes in my bag smelled like mold. I will NEVER stay again. Worst hotel I’ve ever stayed at.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont spacieuses et disposent d'une cuisine équipée et d'une disposition de type appartement. Le mobilier est daté et usé, plusieurs lits-canapés inconfortables, et certains signalent des odeurs de moisi, du bruit provenant de l'étage supérieur ou un système de chauffage et de climatisation bruyant ou inefficace ; quelques téléviseurs ne sont pas connectés.

Avis de voyageur à ce sujet

8

Nicholas

28 oct. 2025

·

A séjourné 1 nuit

One night stay. Very quiet surrounding area. Very little road noise. Good amout of space for the price. Very nice bath soap and shampoo. Breakfast was the usual stuff. Good coffee machine in common area. It even made espresso.Pretty sitting area with faux fireplaces. Good TV with extended HBO choices. Front desk was helpful and friendly. The door between bedroom and living room kitchen needed repair. The front desk fellow wrote it down when I told him in the morning. The heater in the bedroom seemed to have a limit and somehow it was meant to heat the other half but didn't do that well.

One night stay. Very quiet surrounding area. Very little road noise. Good amout of space for the price. Very nice bath soap and shampoo. Breakfast was the usual stuff. Good coffee machine in common area. It even made espresso.Pretty sitting area with faux fireplaces. Good TV with extended HBO choices. Front desk was helpful and friendly. The door between bedroom and living room kitchen needed repair. The front desk fellow wrote it down when I told him in the morning. The heater in the bedroom seemed to have a limit and somehow it was meant to heat the other half but didn't do that well.

8

Michelle

17 sept. 2024

·

A séjourné 2 nuits

Our 2 bedroom suite was spacious and provided the amenities we needed. The beds were very comfortable and clean. We only felt that the ventilation in the room could have been better; it felt a bit muggy inside our room compared to the hallways.

Our 2 bedroom suite was spacious and provided the amenities we needed. The beds were very comfortable and clean. We only felt that the ventilation in the room could have been better; it felt a bit muggy inside our room compared to the hallways.

10

Nicole

4 oct. 2024

·

A séjourné 1 nuit

Full kitchen with large refrigerator was great. Excellent for a one night or longer stay. Unique was the effect of parking lot lights through the trees making lovely patterns on the walls. It was peaceful and comfortable beyond our expectations.

Full kitchen with large refrigerator was great. Excellent for a one night or longer stay. Unique was the effect of parking lot lights through the trees making lovely patterns on the walls. It was peaceful and comfortable beyond our expectations.

10

Ion

20 avr. 2025

·

A séjourné 4 nuits

Great stay. Very large rooms. Very confortable bed and nice hot shower.

Great stay. Very large rooms. Very confortable bed and nice hot shower.

8

Owen

7 sept. 2025

·

A séjourné 4 nuits

Not enough plates or bowls in kitchen but otherwise well equipped. Full size fridge with freezer was nice. TV's are not smart TV's and don't have access to Youtube, Netflix or Amaozn prime and also don't wotj with mirroring/casting the content from your phone. Disappointing. Kind bed was wotrn out on side closes to bathroom where I usually sleep. I used other side of bed but if staying with two people this would be an issue for me. Otherwise - good value for the money.

Not enough plates or bowls in kitchen but otherwise well equipped. Full size fridge with freezer was nice. TV's are not smart TV's and don't have access to Youtube, Netflix or Amaozn prime and also don't wotj with mirroring/casting the content from your phone. Disappointing. Kind bed was wotrn out on side closes to bathroom where I usually sleep. I used other side of bed but if staying with two people this would be an issue for me. Otherwise - good value for the money.

6

Bridget

20 juil. 2025

·

A séjourné 2 nuits

We used to stay here because of the two bedroom option (we have two children). This is our first time back in over 5 years and our room was run down, the floor was dirty, the table was broken, the tv was fuzzy, and the couch just looked sad and overused. Unfortunately, we will not be going back again.

We used to stay here because of the two bedroom option (we have two children). This is our first time back in over 5 years and our room was run down, the floor was dirty, the table was broken, the tv was fuzzy, and the couch just looked sad and overused. Unfortunately, we will not be going back again.

8

Jennifer

16 oct. 2025

·

A séjourné 1 nuit

We arrived at check-in, and our room was not ready. We were tired, and our three young kids were cranky. (Probably because they were tired and hungry). We eventually got into our room (waited about 30 min or so), and while the room had dated furniture, it was spacious for our family of 5. Note that there were no carpets in the living room nor bedrooms. Breakfast was sufficient, but no juices were available.

We arrived at check-in, and our room was not ready. We were tired, and our three young kids were cranky. (Probably because they were tired and hungry). We eventually got into our room (waited about 30 min or so), and while the room had dated furniture, it was spacious for our family of 5. Note that there were no carpets in the living room nor bedrooms. Breakfast was sufficient, but no juices were available.

6

Azzedine

28 août 2024

·

A séjourné 2 nuits

Roomy suite with all promised amenities. However, I would not reserve this suite again because the sofa bed is very uncomfortable for sleeping. The mattress's spring pushes your bones and the whole bed sinks down. Since the hotel was fully booked, I had to find ways to make it a less punishing experience. Very friendly and helpful staff. The breakfast is good with several things to choose from (hot and cold).

Roomy suite with all promised amenities. However, I would not reserve this suite again because the sofa bed is very uncomfortable for sleeping. The mattress's spring pushes your bones and the whole bed sinks down. Since the hotel was fully booked, I had to find ways to make it a less punishing experience. Very friendly and helpful staff. The breakfast is good with several things to choose from (hot and cold).

6

Lori

9 mars 2025

·

A séjourné 1 nuit

Hotel is nice but dated. Rooms are spacious however furniture/cabinets are old and some falling apart. Our room was also very musty smelling. It is also very loud on main floor if someone is above you. We thought a herd of elephants was above us. That being said it was safe and did the trick for our overnight before our flight.

Hotel is nice but dated. Rooms are spacious however furniture/cabinets are old and some falling apart. Our room was also very musty smelling. It is also very loud on main floor if someone is above you. We thought a herd of elephants was above us. That being said it was safe and did the trick for our overnight before our flight.

8

MaryAnn

25 juin 2025

·

A séjourné 1 nuit

Everything was good. Only problem was the pull out sofa. The mattress was shot. Couldnt sleep on it. We made do. Reported it to the front desk. They apologized and said they would put it on the replacement list. They were in the prosess of doing some upgrades.

Everything was good. Only problem was the pull out sofa. The mattress was shot. Couldnt sleep on it. We made do. Reported it to the front desk. They apologized and said they would put it on the replacement list. They were in the prosess of doing some upgrades.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients louent le personnel sympathique et serviable. Les problèmes récurrents incluent un enregistrement lent ou problématique, un surbooking et un service de ménage sur demande ou manqué.

Avis de voyageur à ce sujet

4

Virginia

24 août 2025

·

A séjourné 4 nuits

We booked 8/20-8/23. We checked out a day early. And we had already paid for it. I got the bill from Expedia for 1000 plus dollars the service terrible. You have to ask for housekeeping otherwise you don’t get it. 3 days ridiculous. Nothing !! I asked for housekeeping On Friday and when I returned in the evening nothing was done ! I went to speak to guy at desk and he said he couldn’t help me no effort to even try to assist me. I told the girl Saturday morning we were leaving a day early because of the many issues. She said I’m so sorry. And that was it no effort to make things better. So they obviously don’t care about the customer service. The place was dumpy. Dirty linen left on floor in hallway by our room. I made my own bed every day. For the price was ridiculous. I do not feel I should pay for 8/23 I should be credited stayed there 3 years ago. Was nice has gone downhill please advise on how to get my credit for 8/23. I even bought the insurance Wish I took photos. 8/10 for crest hill suites is a total lie

We booked 8/20-8/23. We checked out a day early. And we had already paid for it. I got the bill from Expedia for 1000 plus dollars the service terrible. You have to ask for housekeeping otherwise you don’t get it. 3 days ridiculous. Nothing !! I asked for housekeeping On Friday and when I returned in the evening nothing was done ! I went to speak to guy at desk and he said he couldn’t help me no effort to even try to assist me. I told the girl Saturday morning we were leaving a day early because of the many issues. She said I’m so sorry. And that was it no effort to make things better. So they obviously don’t care about the customer service. The place was dumpy. Dirty linen left on floor in hallway by our room. I made my own bed every day. For the price was ridiculous. I do not feel I should pay for 8/23 I should be credited stayed there 3 years ago. Was nice has gone downhill please advise on how to get my credit for 8/23. I even bought the insurance Wish I took photos. 8/10 for crest hill suites is a total lie

2

Kevin

9 mars 2025

·

A séjourné 1 nuit

They overbooked their rooms, so my kids and I weren't able to check in. We had to drive to 4 other hotels to find a place to stay.

They overbooked their rooms, so my kids and I weren't able to check in. We had to drive to 4 other hotels to find a place to stay.

10

Allicia

21 juil. 2025

·

A séjourné 2 nuits

Cresthill Suites was a great find for us, especially because there were a few properties in the area that didn't feel safe. The hotel staff was amazing, super accommodating and helpful. The hotel is a bit dated, but we didn't mind it because it was clean and really safe.

Cresthill Suites was a great find for us, especially because there were a few properties in the area that didn't feel safe. The hotel staff was amazing, super accommodating and helpful. The hotel is a bit dated, but we didn't mind it because it was clean and really safe.

2

CHRISTOPHER

20 juil. 2025

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A séjourné 1 nuit

It took 30 minutes to check in, and when I finally visited the room they gave me it wasn’t cleaned. No sheets on the bed, kitchen was dirty, bathrooms were dirty, and we weren’t the only visitors with the problem. Turns out the cleaning person walked out mid shift. There was a classic car show in town and every other hotel was sold out. So my wife decided we’d clean our own room, since we just drove 600 miles from Chicago and we’re too tired to drive to the next city. My wife and daughter cleaned the bathrooms and made the beds, my son and I cleaned the floors and kitchen. That evening I spoke to the manager and asked what he was going to do about it, in the form of a refund. I checked my credit card and he only refunded me $25! That’s it! I drove 600 miles so we could clean our own rooms! I’ll never stay at an off brand hotel again, ever. I wasn’t expecting opulence but I expected clean rooms and better service. Do not stay here!

It took 30 minutes to check in, and when I finally visited the room they gave me it wasn’t cleaned. No sheets on the bed, kitchen was dirty, bathrooms were dirty, and we weren’t the only visitors with the problem. Turns out the cleaning person walked out mid shift. There was a classic car show in town and every other hotel was sold out. So my wife decided we’d clean our own room, since we just drove 600 miles from Chicago and we’re too tired to drive to the next city. My wife and daughter cleaned the bathrooms and made the beds, my son and I cleaned the floors and kitchen. That evening I spoke to the manager and asked what he was going to do about it, in the form of a refund. I checked my credit card and he only refunded me $25! That’s it! I drove 600 miles so we could clean our own rooms! I’ll never stay at an off brand hotel again, ever. I wasn’t expecting opulence but I expected clean rooms and better service. Do not stay here!

10

John

24 oct. 2024

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A séjourné 1 nuit

I have stayed at Cresthill Suites Syracuse many times and it is my first choice when a suite is available. I have never found anything negative about my experiences. The staff are quite friendly and professional.

I have stayed at Cresthill Suites Syracuse many times and it is my first choice when a suite is available. I have never found anything negative about my experiences. The staff are quite friendly and professional.

4

Lori Anne

1 déc. 2024

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A séjourné 2 nuits

The key machine was down when we checked in and we had to wait to be escorted to our room everytime we left. On the first night after arrival we had to wait from 10:45pm to 11:30pm for the staff to acquire a master key to let the 4 families waiting into their rooms. And still no discount offered.

The key machine was down when we checked in and we had to wait to be escorted to our room everytime we left. On the first night after arrival we had to wait from 10:45pm to 11:30pm for the staff to acquire a master key to let the 4 families waiting into their rooms. And still no discount offered.

4

Thomas J

28 juil. 2025

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A séjourné 1 nuit

A month before, I reserved a two bedroom suite for me, my wife, my 19 and 17 year old grandchildren, When I arrived, I was told the hotel was "overbooked" and they didn't have my room. They could put us in two rooms next to each other. Well we got two rooms a two doors down and they were smoking rooms and reeked of stale cigarettes. What do they mean "overbooked." Does that mean bad management? You sell me a room and I expect to get it.

A month before, I reserved a two bedroom suite for me, my wife, my 19 and 17 year old grandchildren, When I arrived, I was told the hotel was "overbooked" and they didn't have my room. They could put us in two rooms next to each other. Well we got two rooms a two doors down and they were smoking rooms and reeked of stale cigarettes. What do they mean "overbooked." Does that mean bad management? You sell me a room and I expect to get it.

10

Dennis

29 oct. 2025

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A séjourné 1 nuit

Staff were very good, front desk was exceptional check in and check out!

Staff were very good, front desk was exceptional check in and check out!

10

Ashley

22 juil. 2024

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A séjourné 2 nuits

This was our second stay here and we have been extremely satisfied both times. My favorite amenity is their little coffee bar/nook thats available 24/7 its always stocked with fresh hot coffee and hot tea selection. Clean atmosphere and cozy rooms. Always one of our picks in the area.

This was our second stay here and we have been extremely satisfied both times. My favorite amenity is their little coffee bar/nook thats available 24/7 its always stocked with fresh hot coffee and hot tea selection. Clean atmosphere and cozy rooms. Always one of our picks in the area.

10

Craig

28 oct. 2024

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A séjourné 1 nuit

The staff went above and beyond. Specifically Jolene and Russell.

The staff went above and beyond. Specifically Jolene and Russell.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation calme, pratique pour les autoroutes et l'aéroport ; pas central, ni particulièrement adapté aux activités piétonnes du centre-ville.

Avis de voyageur à ce sujet

10

Aimee

21 avr. 2025

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A séjourné 1 nuit

Semi close to amenities. But quick easy on off highway

Semi close to amenities. But quick easy on off highway

6

Stephanie

5 sept. 2024

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A séjourné 2 nuits

Rooms were a bit outdated but spacious. Free parking. A bit pricey being so far from downtown. Remote didn’t work for the television and only one person was working nights so they couldn’t assist. It was ok but probably would pay extra to stay closer to the city next time.

Rooms were a bit outdated but spacious. Free parking. A bit pricey being so far from downtown. Remote didn’t work for the television and only one person was working nights so they couldn’t assist. It was ok but probably would pay extra to stay closer to the city next time.

8

Candace

29 déc. 2024

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A séjourné 3 nuits

Located in a convenient location to & from the Syracuse airport. The suite was spacious with all the amenities of being at home with your own refrigerator, stove & microwave. We definitely will stay here again!

Located in a convenient location to & from the Syracuse airport. The suite was spacious with all the amenities of being at home with your own refrigerator, stove & microwave. We definitely will stay here again!

8

David

17 sept. 2024

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A séjourné 1 nuit

easy access, low traffic

easy access, low traffic

10

Michael

5 juil. 2024

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A séjourné 1 nuit

Safe location. Quiet hotel. Room very clean.

Safe location. Quiet hotel. Room very clean.

10

Kristen

30 nov. 2024

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A séjourné 2 nuits

Safe, easy, clean

Safe, easy, clean

10

Robert

8 juil. 2025

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A séjourné 1 nuit

I have been staying at this hotel for many years. It is clean, quiet and staff are attentive to needs. I especially like this location because it is away from traffic noise.

I have been staying at this hotel for many years. It is clean, quiet and staff are attentive to needs. I especially like this location because it is away from traffic noise.

8

Scott

23 sept. 2023

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A séjourné 1 nuit

Nothing fancy. Ok for our one night stay. Easy on and off the highway.

Nothing fancy. Ok for our one night stay. Easy on and off the highway.

8

Warren

10 janv. 2024

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A séjourné 1 nuit

The hotel is showing its age and the core of the facility needs maintenance but the beds are clean and comfortable and the location is convenient for airport travelers.

The hotel is showing its age and the core of the facility needs maintenance but the beds are clean and comfortable and the location is convenient for airport travelers.

8

charles

24 avr. 2024

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A séjourné 1 nuit

We really enjoyed the hotel. My mistake was thinking it was closer to the downtown, but my bad.

We really enjoyed the hotel. My mistake was thinking it was closer to the downtown, but my bad.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner gratuit suscite souvent des compliments, mais plusieurs critiques mentionnent des ruptures de stock, une qualité inégale et des problèmes de café ou de jus ; le service d'room service par des prestataires externes a reçu des commentaires négatifs.

Avis de voyageur à ce sujet

6

James

31 août 2025

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A séjourné 3 nuits

It has been some time since a thorough refresh has been done on the rooms. The breakfast was great each morning. It is priced fairly but it is understaffed right now in housekeeping.

It has been some time since a thorough refresh has been done on the rooms. The breakfast was great each morning. It is priced fairly but it is understaffed right now in housekeeping.

6

Jill

31 août 2025

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A séjourné 2 nuits

The breakfast was the worst we'd ever had. How can bacon and sausage be tasteless? Why are eggs salty? And this was not just one day. No food options for people with any dietary restrictions - at all. Lowfat yogurt, more fresh fruit, something. All around us were saying the same thing - could have gotten better for less elsewhere.

The breakfast was the worst we'd ever had. How can bacon and sausage be tasteless? Why are eggs salty? And this was not just one day. No food options for people with any dietary restrictions - at all. Lowfat yogurt, more fresh fruit, something. All around us were saying the same thing - could have gotten better for less elsewhere.

10

Christopher

18 août 2025

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A séjourné 2 nuits

Clean, friendly, helpful staff. Excellent FREE breakfast! I've been staying here consistently for 5 years coming up from Brooklyn NY to help my daughter with her college housing needs ⭐⭐⭐⭐⭐ 👍🤞

Clean, friendly, helpful staff. Excellent FREE breakfast! I've been staying here consistently for 5 years coming up from Brooklyn NY to help my daughter with her college housing needs ⭐⭐⭐⭐⭐ 👍🤞

10

Lisa

19 avr. 2024

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A séjourné 1 nuit

The stay was really good but do not order the room service which is not on site, We ordered food that the person said would be 45mins which took 2hrs and when we called 3 times each person said they are 2 mins away . The fries were cold and half eaten, wings were supposed to be honey garlic were hot sauce with half of the sauce leaked onto the fries .

The stay was really good but do not order the room service which is not on site, We ordered food that the person said would be 45mins which took 2hrs and when we called 3 times each person said they are 2 mins away . The fries were cold and half eaten, wings were supposed to be honey garlic were hot sauce with half of the sauce leaked onto the fries .

10

David

4 sept. 2024

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A séjourné 1 nuit

Our stay was excellent . Pleasant personal, very clean and up-to-date. Breakfast was very good and lots of selections. Very satisfied. Thank you.

Our stay was excellent . Pleasant personal, very clean and up-to-date. Breakfast was very good and lots of selections. Very satisfied. Thank you.

10

Marilyn

26 janv. 2025

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A séjourné 1 nuit

There are kitchens with full size appliances. The room we had was updated nuce floor and spacious. FULL BUFFET WAS UP AND RUNNING FOR BREAKFAST. ESPRESSO SHOTS FROM DISPENSING COFFEE MACHINE.

There are kitchens with full size appliances. The room we had was updated nuce floor and spacious. FULL BUFFET WAS UP AND RUNNING FOR BREAKFAST. ESPRESSO SHOTS FROM DISPENSING COFFEE MACHINE.

8

Cynthia Gardner

26 juin 2025

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A séjourné 1 nuit

Property was ok, area ok, room standard. Food for breakfast was ok. Nothing extraordinary. Seemed to be missing things like maple syrup for the French toast.

Property was ok, area ok, room standard. Food for breakfast was ok. Nothing extraordinary. Seemed to be missing things like maple syrup for the French toast.

10

Cheri

26 nov. 2023

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A séjourné 1 nuit

Nice rooms, excellent breakfast, friendly staff, I would go out of my way to stay there again

Nice rooms, excellent breakfast, friendly staff, I would go out of my way to stay there again

8

Stanley

25 juil. 2025

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A séjourné 13 nuits

They ran out of cream cheese coffee Miller’s and other breakfast itrms

They ran out of cream cheese coffee Miller’s and other breakfast itrms

8

Eric

23 août 2024

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A séjourné 3 nuits

Room was clean. Everything in the room worked. Staff was super helpful with an issue i had. Free washer and dryer came in handy. Breakfast was good. They tried to keep the hot food bins full but it was very busy. Sometimes you had to wait. Cons: they cant seem to keep things in stock. Had no orange juice for a couple of days. Then they ran out of coffee cups. There were still smaller cups, but the machine makes 1 size so the overflow puddled on the floor, which nobody seemed to want to clean. Needed assistance 1 morning and nobody was at front desk for at least 30 minutes.

Room was clean. Everything in the room worked. Staff was super helpful with an issue i had. Free washer and dryer came in handy. Breakfast was good. They tried to keep the hot food bins full but it was very busy. Sometimes you had to wait. Cons: they cant seem to keep things in stock. Had no orange juice for a couple of days. Then they ran out of coffee cups. There were still smaller cups, but the machine makes 1 size so the overflow puddled on the floor, which nobody seemed to want to clean. Needed assistance 1 morning and nobody was at front desk for at least 30 minutes.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

2

Marie-Chantal

13 août 2026

·

A séjourné 3 nuits

Très sale et malpropre. Le déjeuner manquait de tout, pas de bagel, pas muffin, pas de pain. Bref je ne recommande pas cet hôtel et je n’y retournerai pas.

Très sale et malpropre. Le déjeuner manquait de tout, pas de bagel, pas muffin, pas de pain. Bref je ne recommande pas cet hôtel et je n’y retournerai pas.

6

David Da

22 nov. 2023

·

A séjourné 2 nuits

Nous avons spécifié à notre arrivée de nettoyer la chambre le lendemain, mais cela n'a pas été fait. C'est pourtant bien indiqué à la réception. Il nous a fallu chercher des serviettes propres et du savon le soir en rentrant à 22 heures. Le petit déjeuner a été dévalisé par une dizaine de jeunes enfants sans surveillance aucune qui s'amusait à se servir de tout sans ne rien manger. Ils occupaient toutes les tables du fond. Aucun manager, ni réceptionniste ne leur ont rien dit. Nous, les autres clients n'avons rien eu à manger.

Nous avons spécifié à notre arrivée de nettoyer la chambre le lendemain, mais cela n'a pas été fait. C'est pourtant bien indiqué à la réception. Il nous a fallu chercher des serviettes propres et du savon le soir en rentrant à 22 heures. Le petit déjeuner a été dévalisé par une dizaine de jeunes enfants sans surveillance aucune qui s'amusait à se servir de tout sans ne rien manger. Ils occupaient toutes les tables du fond. Aucun manager, ni réceptionniste ne leur ont rien dit. Nous, les autres clients n'avons rien eu à manger.

6

Margaret

il y a 2 semaines

·

A séjourné 1 nuit

The room was clean, but dated. There was a huge gap in the door to the hall where light came through. I’m not sure how secure that made the door. The breakfast had many choices. I appreciated that various choices of drinks were available all day.

The room was clean, but dated. There was a huge gap in the door to the hall where light came through. I’m not sure how secure that made the door. The breakfast had many choices. I appreciated that various choices of drinks were available all day.

10

Julie

25 sept. 2026

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A séjourné 1 nuit

The room was clean and the desk staff was helpful. As we were staying only one night, we weren’t able to take advantage of the amenities. I would stay again.

The room was clean and the desk staff was helpful. As we were staying only one night, we weren’t able to take advantage of the amenities. I would stay again.

6

Kat

20 sept. 2026

·

A séjourné 1 nuit

Gym needs serious improvements. Ancient hair dryer. And rooms need updating. Old pillows and ac was from the 80s. Room was clean. For the price need a big refresh. Also hotel claimed to have soundproof rooms which was not the case.

Gym needs serious improvements. Ancient hair dryer. And rooms need updating. Old pillows and ac was from the 80s. Room was clean. For the price need a big refresh. Also hotel claimed to have soundproof rooms which was not the case.

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