Randolph Hotel Liverpool Syracuse Airport West, Trademark

Près de l autoroute

Pas de réfrigérateur , machine à café, internet de fonctionnais pas dans le secteur où était ma chambre seulement au vers le lobby , une air conditionné portatif très bruyant, salle de bain très petite avec la toilette en angle pour fermer la porte

Pas d'air conditionner, une portable dans la chambre, mais le disjoncteur a sauté durant la nuit. Très chaud et très humide, aucun desolé de l'employer qui etais occuper a former sont nouvelle employé.

We booked three rooms for our family and guests to celebrate our daughter’s graduation—an important family milestone. Instead of a comfortable and safe stay, we were subjected to unacceptable, unsafe, and embarrassing conditions that significantly impacted this special occasion. • Rooms had wet floors, leaking ceilings, and non-functioning heating systems • We were forced to move rooms four separate times due to repeated issues • Hotel staff provided little to no meaningful assistance during these disruptions • The building was visibly deteriorated, with bubbling walls and ceilings caused by water damage • The elevator appeared unsafe, making loud rattling noises during operation and when stopping • The overall condition of the property was not fit for paying guests and should not have been rented in its present state I also reviewed multiple customer reviews posted on Wyndham’s own platform during our stay, including numerous 0-star and 1-star reviews describing nearly identical issues. We want to ask for 100% refund for this reservation.

The hotel needs upgrades. Wallpaper is pealing in halls, carpets are old, bathrooms are small