Name: Mercure Biel
Address: Neumarktstrasse 40, Biel, Biel-Bienne District, Switzerland, Biel-Bienne District, Canton of Bern, Switzerland
Rating: 8.35

Guest reviews

8.3

Very good

Based on 980 verified reviews

Who stays here?

Business

48%

Couple

26%

Family

8%

Group

9%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Biel, travellers often highlight friendly, professional staff, a central location near the old town, and generally comfortable, modern rooms, while feedback also notes occasional housekeeping lapses and some rooms that feel dated, compact, or affected by street noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Michael

27 Sept 2025

·

Stayed 1 night

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

8

Joanna

14 Aug 2025

·

Stayed 1 night

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

10

Marcel

12 Apr 2025

·

Stayed 1 night

It is a great hotel… What I was missing was softer pillow, beside the relatively hard pillows… The price was definitely on the high side!!!

10

Andrew

2 Mar 2025

·

Stayed 4 nights

Friendly staff and excellent breakfast buffet.

6

Patrick

11 Aug 2024

·

Stayed 1 night

It was rather old, could use a renovation. Breakfast was small.

Neumarktstrasse 40, Biel, Biel-Bienne District, Switzerland

Location

With a stay at Mercure Plaza Biel, you'll be centrally located in Biel, just a 5-minute walk from City Park and 6 minutes by foot from Swiss Reformed City Church. This hotel is 0.5 mi (0.8 km) from Neues Museum Biel and 0.6 mi (1 km) from LaserGame Biel/Bienne.

City Park(0.2 Miles)

Swiss Reformed City Church(0.3 Miles)

Neues Museum Biel(0.5 Miles)

LaserGame Biel/Bienne(0.6 Miles)

Omega Museum(0.7 Miles)

Lake Biel(0.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of CHF 19.00 per night, which includes in/out privileges.

A buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately CHF 25.00 for adults and children.

Pets are allowed at the property with a maximum fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee of CHF 30.00, subject to availability.

The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available.

The hotel is centrally located in Biel, just a 5-minute walk from City Park and 6 minutes from Swiss Reformed City Church. It is also 0.5 mi from Neues Museum Biel and 0.6 mi from LaserGame Biel/Bienne.

Children are allowed at the property, and those under 16 years of age can stay for free.

Mercure Biel

Amenities

Property description

Book on Vio