Comfort Suites Odessa near University

I would stay here. Good locations with stores and restaurants near this hotel. Room was clean until we had to move the sofa there were packets of cigarettes under the soft and it was dirty. Breakfast was good and the coffee was good too. beds and pillows were comfy. the only downside was the pool was no open

Upon arriving the pool is seasonal. Spring apparently isn’t even cause for season open the pool. This should be clearer on property details…also incidental deposit $150 very inconvenient that I had no idea until day before because I called. Full disclosure shoild be required upfront. Very uncaring staff. So I called hotels.com and was directed to Jose who was amazing and moved us to a nicer place although they had construction and still couldn’t swim. Staff at Fairfield is amazing like Jose! Please give Jose a pat on the back and a raise! Because of him I’m telling everybody book through hotels.com they care about people. Thank you!

Bedding not clean with hair and dirt in sheets. Musty smell in room. Back door exit to hotel did not lock, so was open to anyone.

The hotel was older, the pool was out of order and was not listed under maintenance on the website. After check out, I started getting additional charges to my bank. I called the hotel and they told us it was because of damages to towels. Which is completely unheard of! I was told that there was blood and makeup on towels and they had no way to clean them. The towels was dirty because they were used to clean off the tables and night stand when we first got their( no blood). I did use a towel to dry my face after I removed makeup and I was told they don’t use bleach( but all towels and linens are white!) and they just throw them away. The front desk was literally ruining my card multiple times for random amounts. I called and told them not to run my card again. I drove back to the hotel and gave them $16 for one towel because he waive the other charges because the room wasn’t clean when we got there. Plus, there was old lettuce in the fridge that was there when we got our room. I have stayed at Comfort Suites hotels in many other states and I have never been charged for towel replacements or have had random charges ran on my credit card. I will never stay at this establishment again. We lived out of town and I think they waited hours to do this because I think they thought we would not notice but thankfully we were still in town when this happened!

Pretty good all around. Comfy bed, hot water, good wifi, safe. I was a little disappointed about the pool (closed but no one knows why) and the weight/fitness room has no AC so gets hot and stuffy.

Had a great time the rooms were clean and comfy! My only complaint is that the vending machine on our floor didn’t work

Outside of my key, not working several times and having to go back downstairs to get it coded, their elevator hasn’t worked for at least the past two weeks so that was a lot of fun. The manager didn’t really seem to care about my issues and kept saying it’s not his fault And that there’s nothing she can do about it……pathetic

Our room was not ready. There was no shower curtain in the bathroom when we called to get one they told us we could go down and get one and hang it ourselves. Then when we checked out they charged us for a “damaged” washcloth. We did not damage any of their property. Definitely will not stay here again. Also the pool was “under construction” so we could not even use all the amenities they claim to have.

Hotel was great, super clean and comfy. Only negative was all ice machines were non functioning:

The pool was not open but the rest of the property was clean and organized

First room, the bathroom floor was sinking in and I was afraid we would go through the floor. Room was also very dirty and black on the walls and curtains. Was moved into a second room and the sheets and curtains were dirty. If we hadn't been traveling and needed sleep, would have left immediately. At checkout, no one was at the front desk for over 20 minutes so we left the key card and left.

Bedding not clean with hair and dirt in sheets. Musty smell in room. Back door exit to hotel did not lock, so was open to anyone.

Horrible experience. Dirty and moldy room, falling apart, noisy, very humid inside the room. AC not working properly. TV not working properly. Terrible condition, will be staying here anymore.

Very clean

I normally don’t complain but my stay at this hotel was absolutely horrible. I have stayed at the Comfort Suites in Midland and they were awesome. My stay at the one in Odessa was the worst hotel I have ever stayed in my entire life. My sheets had blood on them and when I asked the desk they said it was furniture polish. If that’s the truth why would you make a bed with stained sheets. The towels had blood on them and there was a wet washcloth sitting on the bathroom counter when I arrived in the room which made me think the room had not been cleaned since the last person stayed there. The AC didn’t work effectively so I asked for a room change which I was not given. They did change my sheets but by that time it was too late. I didn’t stay the second night because I was paranoid I would get bed bugs. I will never stay at comfort suites again after this. I also wrote into comfort suites to complain and they didn’t reply so obviously they don’t care either.

Our room was a complete nightmare. Toilet and shower were filthy. Smelled like puke. I tried to cancel the rooms but management would not approve. The receptionist was nice enough to get us another room after. This room was better however the hotel is run down. I would not recommend staying here

We were not impressed with this hotel. It smelled like stale cigarette smoke. There were stains on the mattresses showing from the sides of the sheets. The sofa zipper on the cushion was broken, and the two sections of the couch did not actually connect, so it shifted around when you sat on it. The walls were extremely thin, the guy in the room next to us woke me up at midnight and didn’t go to sleep until 2:00 am, he was so loud it sounded like he was in our room. The room above us sounded like a herd of elephants upstairs. We asked for a plate to reheat some food and were told they were only available for breakfast. The shower head was so high in the wall it didn’t give an adequate amount of pressure and the tub backed up while showering. I’m not normally one to leave reviews, but we were not happy with this hotel stay. It had good online reviews, so we were really surprised how bad it was.

Our room smelled really bad. Our son found a mini individual wrapped cheese under the bed. Who knows how long it had been there for. We notified the attendant and she didn’t seem to care. The smell lingered for our entire stay. We even opened our window to let our room air. We didn’t spend much time in our room to say the least.

Fine for a night - would not book again. Mold in the bathtub and holes in the walls. Hallways smelled like smoke.

In a good area but the bathtub could be cleaner, had mold around the edges.

Place was clean however it was noisy - rooms with loud tvs on both sides and people on top floor running around and making noise until well after midnight. I was also charged double for a hand towel that had a minor-light makeup stain on it. Asked for the supposed picture of damaged towel that I was charged twice for and the towel had a small insignificant makeup stain. I would never recommend nor will I ever use this chain again for work purposes when traveling to Odessa.

Wonderful room. Large and spacious. Very comfortable

Clean and friendly hotel. But had terrible drunk neighbors.

Horrible experience. Dirty and moldy room, falling apart, noisy, very humid inside the room. AC not working properly. TV not working properly. Terrible condition, will be staying here anymore.

It was quiet but the room was extremely hot it took forever to cook off!!

The ac was not very cold

Room next to us super noisy and loud. Construction crew was working on rooms and very loud

Loud slamming of doors at night between 11pm-1am. staff was unfriendly.

the walls are very VERY thin. charge held for more than a couple of days.

Comfy beds but walls are super thin so we heard the neighbor's kids all night long. It sounded like they were moving furniture. Our couch was all ripped up. The bathroom had holes in the wall and there was a bug under the toilet area. Room just didn't seem really clean, but not enough to request a room change.

When you need something, the front desk person isn’t there and when you talked with them about it, they never called you back about what you requested it

Room was double booked and walked in on another person. Key disabled every night, needing to be reactivated. Staff never checked my ID when reactivating.. Only Asked for room number.

Check in took way too long

The hotel was older, the pool was out of order and was not listed under maintenance on the website. After check out, I started getting additional charges to my bank. I called the hotel and they told us it was because of damages to towels. Which is completely unheard of! I was told that there was blood and makeup on towels and they had no way to clean them. The towels was dirty because they were used to clean off the tables and night stand when we first got their( no blood). I did use a towel to dry my face after I removed makeup and I was told they don’t use bleach( but all towels and linens are white!) and they just throw them away. The front desk was literally ruining my card multiple times for random amounts. I called and told them not to run my card again. I drove back to the hotel and gave them $16 for one towel because he waive the other charges because the room wasn’t clean when we got there. Plus, there was old lettuce in the fridge that was there when we got our room. I have stayed at Comfort Suites hotels in many other states and I have never been charged for towel replacements or have had random charges ran on my credit card. I will never stay at this establishment again. We lived out of town and I think they waited hours to do this because I think they thought we would not notice but thankfully we were still in town when this happened!

The staff at th I s facility is anazing curtious and helpful not to mention very professional. I would.and will reco.mend thos place to all of my friemds

The upmost professionalism and descreet place ive ever stayed at. They were helpful and professional. On the spot no.questions asked theybwere there

Outside of my key, not working several times and having to go back downstairs to get it coded, their elevator hasn’t worked for at least the past two weeks so that was a lot of fun. The manager didn’t really seem to care about my issues and kept saying it’s not his fault And that there’s nothing she can do about it……pathetic

Our room was not ready. There was no shower curtain in the bathroom when we called to get one they told us we could go down and get one and hang it ourselves. Then when we checked out they charged us for a “damaged” washcloth. We did not damage any of their property. Definitely will not stay here again. Also the pool was “under construction” so we could not even use all the amenities they claim to have.

Front desk staff is rude, I’ve stayed there several times and seen it consistently across several weeks and to multiple guests. Ended up moving locations since I’ll be working in the area for a while.

The rooms were very dingy and dirty. They upgraded one of our rooms because they literally gave us a key to a room where someone else was already staying. We walked into a room where someone else was staying because of this. The “upgrade” included a disgusting jetted bathtub in the sleeping area. I would never turn it on. Hot water was good and water pressure was good.

Great location

Property was clean and located in a quiet location. Staff was very helpful. The fact that we had to pay a 150.00 deposit for incidental because we booked through Expedia was absurd.

Property has breakfast, it’s in a great area and staff is very nice.

Anything you need is very close to the property

Nice property close to the mall and lots of shopping. Clean, great breakfast, friendly staff.

Is a quite and clean place a lot of fast food around the ara

Great area for shopping.

Quiet, comfortable, great location for shopping, dining, and whatever else you might want to do.

Property is close to everything.

Great location for our needs

I had an amazing stay at Comfort Suites. The breakfast and service was great!

Pleased with breakfast. One morning they put out scramble eggs and sausage, the next morning omelettes and bacon. Appreciated the variety

We love breakfast a wonderful selection.

Short trip only 1 night. Good coffee and friendly service!

Need more coffee in the breakfast area

Overall, this place was fine. The breakfast options were NOT, compared to other Comfort brand hotels we have stayed in. We decided to get breakfast at a local restaurant instead.

Very friendly staff and room was comfortable. Breakfast is awful but there are much better options down the street.

Nice property close to the mall and lots of shopping. Clean, great breakfast, friendly staff.

Everything was great! Breakfast was also great!

Front desk was so friendly! Both the night and morning staff were very polite. Bed was supper uncomfortable. It was like sleeping on a rock. Breakfast was also ehh but we aren’t really breakfast people.