Name: DoubleTree by Hilton Hotel Newark Airport
Address: 128 Frontage Rd, Newark, New Jersey, USA, Newark, New Jersey, US
Price range: 107 $–354 $ per night
Rating: 7.23

Was Gäste sagen

Im DoubleTree by Hilton Hotel Newark Airport schätzen Reisende oft die günstige Lage zum Flughafen, die beeindruckende Lobby und gelegentlich den freundlichen Service, aber viele Bewertungen bemängeln veraltete Zimmer, eine inkonsistente Sauberkeit, Lärm vom Atrium-Pool sowie zusätzliche Kosten für Parken und Frühstück.

Häufig wird von langen Wartezeiten oder unregelmäßigen Fahrplänen des Flughafenshuttles sowie von Parkplatzmangel und einem komplizierten Schrankensystem berichtet. Die Erfahrungen in den Zimmern sind unterschiedlich, mit wiederkehrenden Wartungs- und Temperaturregelungsproblemen, kleinen oder abgenutzten Badezimmern und alten Fernsehern. Das hoteleigene Restaurant erhält gemischte Rückmeldungen, mit begrenzten Öffnungszeiten oder Auswahlmöglichkeiten und einem uneinheitlichen Serviceniveau. Erwarten Sie einen praktischen, aber nicht perfekten Zwischenstopp am Flughafen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Innenpool- und Atriumbereich sind oft laut, und mehrere Bewertungen beschreiben schmutzige Poolränder, obwohl die Lobby und die modernen Aufzüge insgesamt einen guten Eindruck machen. Das Parken ist gebührenpflichtig, häufig voll und das Schrankensystem verursacht Verzögerungen; der kostenlose Flughafenshuttle ist praktisch, aber die Wartezeiten können lang sein.

Reinigung

Viele Gäste berichten von Flecken auf der Bettwäsche, Haaren im Badezimmer, Schimmelgeruch und schmutzigen Poolrändern; andere fanden die Zimmer akzeptabel sauber. Das Housekeeping vergaß manchmal Zimmer zu reinigen oder versäumte es, Handtücher und Annehmlichkeiten zu ersetzen.

Zimmer

Die Zimmer zeigen Gebrauchsspuren, mit kleinen Badezimmern, abblätternder Farbe, defekten oder ineffektiven Klimaanlagen/Heizungen und nicht funktionierenden Steckdosen; mehrere bemängeln alte Fernseher und versiegelte oder Atrium-seitige Balkone. Einige Gäste fanden die Betten dennoch bequem oder den Platz für einen Kurzaufenthalt ausreichend.

Dienstleistung

Der Service reicht von freundlich und hilfsbereit bis hin zu nicht reaktionsschnell oder unhöflich. Wiederholt werden lange Warteschlangen beim Check-in, Überbuchungen oder falsche Zimmerzuweisungen, unbeantwortete Anrufe und langsame Problemlösung bemängelt; einige Gäste lobten aufmerksame Shuttelfahrer und Mitarbeiter an der Rezeption.

Ähnliche Gästebewertungen

2

Munkh-Orgil

2. Sept. 2025

·

Aufenthalt am 2 Nächte

This hotel was a complete disaster. Nothing worked, and the front desk staff were unbelievably rude. We arrived at midnight to check in, and instead of giving us our room, they put us on a shuttle to another hotel because of their internal problem. They told us to come back the next morning since we had more than one night booked at DoubleTree. But when we called them in the morning to get a ride back, they refused to send us a shuttle. We had to take a taxi on our own with 4 suitcases and 2 backpacks. After waiting until 4 AM to finally get into a room, they also lied about covering the extra costs — we ended up paying more for their mistake. We were kicked out, treated horribly, and left exhausted in the middle of the night. This was one of the worst hotel experiences of my life.

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4

HaLeigh

6. Okt. 2025

·

Aufenthalt am 2 Nächte

From the check in process to checking out was an awful experience. $75 to park, having a $150 hold on my account (which was not listed/included while I was booking), the staff were less than friendly. My boyfriend and I were waiting at the bar/“restaurant” area while waiting for our room to be ready. There was 1 server/bartender for about 30 people, we waited 20 minutes to be greeted. Overall, just not an experience I was expecting for the price I paid.

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2

cecilia

9. Nov. 2025

·

Aufenthalt am 1 Nacht

Check-in took 45 minutes in line and only 1 worker for all the line , The room smelled like marijuana, and the door locks were broken. They changed my room, but it wasn’t the same type — it looked older and poorly maintained. The windows were dirty, and overall the place felt neglected. It was very disappointing. This isn’t my first time staying at a Hilton property, but the experience at this hotel was definitely unpleasant. We also had an issue with parking — even though you have to pay to have a spot, when we returned to the hotel the parking lot was full, and people were parking on the grass and in the middle of the street. It was a total mess with zero organization or care.

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4

steve

27. Aug. 2025

·

Aufenthalt am 2 Nächte

I've been staying at this hotel for the past 5 months 2 nights per week. I always book a room on the 12th floor as it is considered their best and most expensive rooms.What sets them apart from the rest of floors is that the tv is a little bigger,at times the pillows are king size vs queen and they(at times) provide 2 bottles of water. Over these months Ive experienced no hot water to shower with on 2 different occasions, no bottles of water several times, queen sized pillows, missing shower products like shampoo and body wash. Carpets that although are vacuumed regularly could use replacement due to the ground in dirt. While I can put up with the above,other than the no hot water, what I can't stand about this hotel is that lately they're way understaffed regarding check in and it's a situation that has no gotten even worse since they've now initiated separate check in for "Diamond " members and the rest of the world. Diamond members are given priority over anyone else when checking in. Perfect example is my experience this week. There were 7-8 Diamond members and 4-5 regular guests waiting for check in by the ONE person manning the counter. I was the first person in line in the "Regular" guests line. One by one the Diamond members were being checked in with more getting on line and all the while I was being bypassed. FINALLY the manager appears and ra the than check in a "Regular" or even a Diamond member he checking in a pilot and copilot that had just entered

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10

Ramon

29. Okt. 2025

·

Aufenthalt am 1 Nacht

Customer service was top tier

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6

corinne

26. Aug. 2025

·

Aufenthalt am 1 Nacht

We waited one hour for the shuttle to get to the hotel from the airport. There was noone ansering the phone when we tried to reach the reception to get more information.

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4

KANOKWAN

2. Mai 2025

·

Aufenthalt am 2 Nächte

Maid didn't make our room at all during a two nights stay. I didn't put the sign do not disturb if you are curious why?. I called and asked for coffee cups since they only gave me 2 cups during my stay. They said they will have someone bring it to my room but it never happened. For $2xx per night I expected higher standards of service. Parking is $25 per day but the lot was full. They need to prioritize guests first not anybody!!!!

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2

Mandi

21. Sept. 2025

·

Aufenthalt am 3 Nächte

We booked this hotel as part of a longer trip. Our flight was delayed and eventually canceled, so we called the hotel in advance to let them know we would be arriving late. The following morning, while driving to the hotel, we called again and were told our reservation had automatically been canceled because we had not checked in by midnight. This situation was very disappointing. Despite notifying the property ahead of time, we were left without our original reservation and had to secure a new one upon arrival. Neither the hotel nor the booking service was willing to provide a resolution, which felt frustrating and unsupportive. On a positive note, once checked in, the property itself was clean and comfortable, and the location was convenient for our travel needs.

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2

Mariah

17. Nov. 2025

·

Aufenthalt am 1 Nacht

This has genuinely been one of the worst hotel experiences I’ve ever had. From the moment I arrived, it was clear that no one seemed informed or prepared to handle basic issues. I originally booked a king suite but was assigned a room with double beds — which I was willing to overlook — but the real problem was that the room didn’t have suite access at all. I called the front desk multiple times with no answer, so I had to go back downstairs just to report the issue. Even then, the front desk wasn’t able to help. Because I was pressed for time, I was told to return in an hour so they could correct the issue. When I came back almost two hours later, nothing had been resolved. The associate who promised to escalate the situation had already left for the day and hadn’t passed any information to a supervisor. I was forced to start the entire process over with a new employee, losing another 45 to 55 minutes just trying to get a room I had already paid for. To make things worse, I was later told that the room I had originally been assigned hadn’t had suite access for months. On top of that, we had to move all of our bags to a new room ourselves because no assistance was provided. The delays and disorganization completely derailed a child’s birthday celebration and caused us to miss pool access — a major reason we booked this hotel in the first place. And as if that wasn’t enough, we couldn’t even get extra towels or blankets during our stay. Overall, it was a terrible experience

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10

Jamie

29. Okt. 2025

·

Aufenthalt am 2 Nächte

Although our arrival was late, the team made her an hour reservation in a fast and expedient manner. They even provided some extra support for our trip, knowing that it had been a long journey to get to them due to delays at the airport. I would highly recommend this location for ease of access to Newark airport and a wonderful beautiful stay.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr nahe am Flughafen Newark mit Shuttleservice, aber die Umgebung ist industriell und nicht fußläufig erreichbar, mit begrenzten Restaurants in der Nähe. Es eignet sich besser für kurze Zwischenstopps am Flughafen als für Besichtigungen.

Gastronomie

Das Frühstück ist in der Regel nicht im Preis inbegriffen und wird allgemein als teuer für die Qualität angesehen; einige fanden es einfach. Die hoteleigenen Speisemöglichkeiten können begrenzt sein oder früh schließen, und der Service ist oft langsam, obwohl einige Mahlzeiten genossen wurden.

Monat	Durchschnittspreis
Januar	124 $
Februar	131 $
März	141 $
April	151 $
Mai	149 $
Juni	184 $
Juli	162 $
August	206 $
September	165 $
Oktober	161 $
November	147 $
Dezember	156 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $210	16 $179	17 $126	18 $172	19 $184
20 $126	21 $152	22 $166	23 $166	24 $238	25 $177	26 $177
27 $107	28 $120	29 $140	30 $140

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $126	2 $153	3 $167
4 $113	5 $126	6 $140	7 $140	8 $140	9 $194	10 $354
11 $131	12 $140	13 $140	14 $140	15 $140	16 $164	17 $167
18 $127	19 $127	20 $140	21 $156	22 $127	23 $167	24 $147
25 $127	26 $127	27 $127	28 $126	29 $127	30 $147	31 $146

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 2 Doppelbetten, barrierefrei

Zimmer, 1 King-Bett, Nichtraucher

Zimmer, 1 King-Bett (Views of EWR Runway and Port)

Zimmer, 1 King-Bett, Stadtblick

Zimmer, 2 Doppelbetten, barrierefrei, Badewanne

Zimmer, 2 Doppelbetten (Newark Skyline View)

Zimmer, 1 King-Bett, barrierefrei

Suite, 1 King-Bett (Connector, Views of EWR Runway & Port)

Zimmer, 1 King-Bett (Roll-In Shower, NYC Skyline View)

Zimmer, 2 Doppelbetten (Views of EWR Runway and Port)

Zimmer, 1 King-Bett, barrierefrei, Badewanne

Zimmer, 2 Doppelbetten (NYC Skyline View Top Floor)

Zimmer, 1 King-Bett (Newark Skyline View)

Zimmer, 2 Doppelbetten, Nichtraucher

Suite, 1 King-Bett (Connector, NYC Skyline View Top Floor)

Gästebewertungen

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