紐華克自由國際機場萬怡飯店

The room was good, staff was very nice. My problem was the shuttle and that there are a minimum of 8 “Newark airport Marriott “ properties. All being taken by different shuttles from different locations. After flying from London the last thing we wanted to do in 100 degree weather was walk and wait outside the airport for 2 hours, 8 year old in tow. There is a shuttle area for “Marriott” outside the gate but apparently that’s only for one Marriott hotel, not all. Then we were shuttled back to a parking p4 area where we waited outside for another shuttle which only ran every 45 min. It was honestly a nightmare. When you can 800# Marriott they literally prompt you to the waiting area outside the airport not p4. When we finally got onto the shuttle, the driver was on his phone the whole time (not hands free). I let the staff know and they comped me free breakfast for the guy on his phone, wasn’t enough for the 2 hours it took me to get 5 min down the road but I will call Marriott directly on this. Last, the restaurant is a rip off for dinner, get delivery.

Do not like being charged for parking when I am paying to stay on the property.

Pretty good experience overall. The location was great and the free shuttle service to the Newark Airport was very much appreciated.

They charged a high rate of 30USD per night for parking on top of the room rate. Not a great way to treat their guests! There are no other parking options in the area. 10-15USD would be more reasonable. However, breakfast was very nice.

The hotel said provide airport shuttle and we had been waited more than one hours and driver didn't showed up, I kept calling to hotel from desk and she said the driver went to put in gas. And that was past midnight already and I stood there freezing. This is the first time have this bad experience.

We were disappointed the pool wasn’t opened and it wasn’t communicated in advance. Several of the outside doors were propped open making me concerned about safety.

Staff was wonderful, rooms were clean and comfortable. Great food in the restaurant and a nice courtyard to relax in. Downside was the adversities indoor pool and laundry were closed and being used for storage. Kind of a bummer as we were looking forward to a quick dip in the pool and doing our post cruise laundry.

Close to airport. Airport shuttle was convenient and driver was great.

The property profile indicates there is an airport shuttle available but it only brings you to one of the parking garages. From there, you need to use the internal train. Not nearly as convenient as you would expect

This hotel was very convenient to Newark and really appreciated the 24 shuttle as I had to go to the terminal at 3:45 am. The only suggestion for improvement is please get rid of the plush carpet in the halls to the rooms. I had a long walk to my room and I have good luggage wheels. They could not handle this carpet. I had 3 bags and 1/4 of the way to my room I had to stop. I had to drag (and I mean drag!!!) 1 bag at a time to my room. Had to do the same on the way out.

We just stayed overnight, however the staff was very nice and helpful. The facility was very clean. The room was very clean and cozy. We also had a balcony which was nice . I would choose Courtyard by Marriot again.

We were pretty dissatisfied with our room. The toliet didn’t flush, the shower didn’t drain and the handle of the balcony door broke as soon as we touched it. Considering we were on the first floor we ended up pushing a chair in front of it. The shower floor was also dirty and stained black. Had high expectations but sadly was not impressed.

Very clean Professional staff Good food

There were roaches in our room. The money we paid breakfast wasn’t included. We were very disappointed

Worst Marriott I have stayed at. Walls are paper thin. There was a smell. Awful

Very run down hotel and the room smelled of stale (old) cigarette smoke, or maybe best describee qd plain old musty. Certain didn't live up to the reputation of a Bonvoy Marriott.

The carpets in the room had odour, so the property manager was helpful and she gave us another room which was better, and she also mentioned she will waive the car parking charges, that was considerable. The staff in the Starbucks were not the great interms of customer service, especially the person who was in the morning shift on July 25

This hotel needs a lot of cleaning. Rugs are worn out and most everywhere is in need of a vacuum. The tables in the restaurant were never wiped off. The bed was comfortable, room quiet and we got a decent nights sleep. No restaurants to walk to in the area that I could see.

Very clean and the staff is very friendly and professional

Staff was friendly, and room was clean.

Beds and pillows were comfortable

Clean, quiet, comfortable

The bathroom faucet moved when turning water on and off. The shower head was held in place by spray foam.

Clean hotel. I’m a light sleeper and you can’t hear the airport noise much, so I slept well. A/c is a little strange…it was freezing cold at 72, but when I tried to raise it to 73 the heat would automatically kick on. So I had to keep it at 72 and then put a towel over the unit to prevent the air from blowing hard into the room.

The hotel was comfortable and the room was nice. The only thing was the carpet looked older and it was hard to roll my luggage down the hall.

Check in was very polite and friendly. The room was clean. The room had an adjoining room and the door was not locked. Additionally the room had a patio/balcony and the lock on the patio door was broken so the door could not be secured.

The hotel is old however the rooms are upgraded. Good beds and clean! Convenient to the airport using their shuttle

Clean room and prompt check in but very noisy room all night.

This hotel was clean and had easy access to Newark. The walls were a little thin as I could hear my neighbor’s TV but they were respectful of the time of night.

The hotel is useful. I didn't know it was close to a jail...and major highway...and airport but I felt safe. Staff was helpful. The little Bistro was always closed so I can't rate the food on the premises but I didn't smell food in the building. The room was just that....a room with a small couch, desk, and a queen size bed. The shower water could have been hotter and the pressure could have been harder but the bathroom was Clean... The air conditioner and tv were both operable but the refrigerator didn't work. We called maintenance to fix the issue, but it was never fixed throughout my stay.

They were very accommodating regarding our luggage storage and waiting for us late at night for the shuttle!

Staff were incredibly kind and helpful at al times of the day.

The staff was rude. The restaurant server does not respect customer and does not care people's time.

I just have to say that the staff was amazing for this property. My flight got in late I was able to reach the guy at the front desk who told me how to catch the shuttle and then he told the shuttle driver to wait for me even though it was very late. Then upon arrival he was able to check in three people before me and get me in my room in less than 10 minutes. Overall outstanding service. I would definitely stay here again. My room was clean comfortable and already cool.

Very clean and the staff is very friendly and professional

Staff at the front desk were not helpful and most of them looks down upon the customer,Which to me is very rude.cleaners have to be called several times before they come and clean the room, and they don’t clean properly.

Poor service by staff

Front desk (Aaron) was great! We arrived late after a very long day of travel and he checked us in fast, helped us with some toiletries and tea for my daughter. And the next morning we were able to get a later check out. Wonderful staff. And breakfast was amazing! Super friendly and great service! We will be back!

The front desk lady was top tier. Her customer service was excellent. She made my check in hassle free. Thank you.

I was a late arrival and was charged a night stay. The staff were not friendly nor helpful. The building structure has damage. To say the least I would not recommend this hotel. As a Marriott Bonvoy member I was truly disappointed.

It was convenience to the airport.

Convenient location close to the airport, I stayed to attend a conference at the Prudential Center which was a convenient 10 min ride from the hotel. They have shuttles to and from the airport as well and a Starbucks on site.

Close to airport and clean rooms

Stayed for one night before a soccer game at Red Bull. Easy to/from the stadium. Hotel itself was clean, comfortable and had a lot of things close by (airport, food, etc). Would stay again.

The hotel was fine but getting into the premises from the highway was very difficult and confusing. Will not stay there again. Location was not convenient.

Cannot walk to any restaurants, you are locked in by highwa y s and must have a car to get to and from hotel.

Good overnight hotel close to airport.

Transition from airport to cruise. Very convenient. Dinner was good.

Very friendly and helpful person at the front desk. It’s Newark airport- nice and convenient to fly out the next am. You’re not there for the surrounding area! Reasonable parking fee for a short vacation.

The hotel is useful. I didn't know it was close to a jail...and major highway...and airport but I felt safe. Staff was helpful. The little Bistro was always closed so I can't rate the food on the premises but I didn't smell food in the building. The room was just that....a room with a small couch, desk, and a queen size bed. The shower water could have been hotter and the pressure could have been harder but the bathroom was Clean... The air conditioner and tv were both operable but the refrigerator didn't work. We called maintenance to fix the issue, but it was never fixed throughout my stay.

Friendly, welcoming, staff. Clean premises and room. Our only disappointment was the restaurant was closed and we had to find another place to eat. Driving in the area of the airport is a hassle, especially during rush hours.

I chose this hotel because of the restaurant, the food was expensive. $17 for a hamburger. Small water bottle was $3.25

The location is perfect for those traveling by plane. Not for a vaction. The room was clean "looking" ,but I lols of dust, hair pens o. The floor and a container in the shower. The breakfast is for cost at a little Starbucks kiosk. And its expensive.

Clean Room and great food

The bed and pillows were wonderful!!! Food at the Bistro was presented beautifully and tasted delicious. Everything was made to order.

easy access. nice room. not a sit down restaurant, but order at the counter. food mediocre.

Poor food quality

Restaurant and bar closed.

I wish the food could have been better.

Hotel staff were very friendly. Room clean and comfortable but could use some freshening. Very convenient for overnight stay before an early morning flight. Food at bistro very good.