Ramada by Wyndham Cleveland Airport West

Great Room and staff is great.

I am writing to formally complain about my recent stay at Ramada by Wyndham Cleveland Airport West, 22115 Brookpark Rd, Cleveland, OH 44126, from May 7–12, 2026. Unfortunately, the room conditions were unacceptable. Issues included a noisy air conditioning unit, dirty toilet, broken bathroom exhaust fan, non-working lamp, flickering TV, stained bedding that appeared to contain blood, a door that would not shut properly, and no hangers available for clothing. In addition, the breakfast quality was very poor, with cold eggs and sausages that had to be reheated in the microwave. This was an awful experience from start to finish, especially for a Wyndham-branded property. Based on the conditions we experienced, I can honestly say that I will never stay at this location again.

The faucet wasn’t fully attached to the counter, there was no soap in the dispenser, food all over the chair, floor was filthy, looked like diarrhea on the bathroom walls, stains and crumbs along the sink counter.

Room smelled like stale smoke the room was dirty and the comforter had orange stains on it.

The bathroom was dirty. Area is dirty. Booked because our reservation at another hotel was canceled last minute and could have slept in my vehicle.