Holiday Inn Express Henderson by IHG

Absolute worst hotel experience that I have ever had; arrived to the hotel at 2am after driving 6 hours straight was checked in fine and even pushed my reservation to the next business day so I wouldn't have to check right back out right away so I was told, but at 9:30am the cleaning staff was knocking to clean my room so I told them no thanks. 11:05 the cleaning staff returns pounding on the door saying they need to clean I again say no thanks. 11:25 my cell phone rings with the lady from the front desk yelling at me that the cleaning staff needs me out of the room so they can clean it because Im not suppose to be there; very confused I explained my receipt and email confirmation all said that I check out the next business day she replied "that's incorrect and you need to leave". I didn't feel that the attitude and extremely poor taste of customer service was necessary. Needless to say I will not be staying here again nor suggest anyone else does as well.

The only reason I didn’t give it five stars is something that can’t be fixed—the traffic is terrible and loud.

Kids loved the pool

Clean room that looked good. Staff was friendly and helpful

Breakfast was good. Overall the hotel is clean and location is good. Price point is very high for this type hotel.