Is parking available at the hotel?

Yes, free self-parking is available on-site. Parking is limited.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 23 for adults and MYR 20.17 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility and bathroom features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Ipoh, just a 4-minute walk from Ipoh Parade and 6 minutes by foot from Memory Lane Market. It is 0.3 mi (0.5 km) from Dataran Ipoh and 0.5 mi (0.8 km) from Khizanat.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hotel Excelsior Ipoh - Spacious Rooms

Average nightly price at Hotel Excelsior Ipoh by month, last 12 months (USD)
Month	Average price
January	US$62
February	US$82
March	US$42
April	US$55
May	US$42
June	US$48
July	US$83
August	US$45
September	US$56
October	US$45
November	US$43
December	US$69

What guests think

Hotel Excelsior Ipoh attracts travellers with its central, walkable location and generally friendly staff, while reviews repeatedly note dated rooms, variable cleanliness, unreliable Wi‑Fi, and occasional noise from nearby venues or corridors impacting rest.

Parking is generally easy and free. Breakfast is often rated good with a decent spread, though a few guests report uneven quality or communication. Several reviews cite infrastructure hiccups such as power trips, fire alarms, and small maintenance faults. Good for budget-conscious stays where some wear and occasional disruptions are acceptable.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is generally available and often free or easy. Several reviews mention infrastructure issues such as power trips or nighttime fire alarms.

Related guest reviews

6

Leet

8 Oct 2024

·

Stayed 8 nights

Wifi connection very poor, some times the Key Card can't tap . And electricity power shut down, need to switch to another room.

10

Foo Ping

23 Mar 2024

·

Stayed 1 night

Friendly staff. Easy and quick check in. Breakfast is fine. Room is clean with coffee and tea facility with a kettle and fridge. Added benefit of a safe provided. Will stay there again. lts convenient and walkable to food area. Parking available.

8

SHIRLEY Geok Eng

29 Jun 2024

·

Stayed 3 nights

Stay was good, service staff at reception very friendly & helpful . House keeping staff - very good, room cleaned well Breakfast buffet wide spread except on 28/6 - one friend took the watermelon & had food posioning. One of the night at 0207hours there was fire alarm, everyone peek out of room to see. Called reception - no response.

10

Liew Peng

25 Jan 2025

·

Stayed 2 nights

Easy parking

8

Jooi Hong

6 Apr 2024

·

Stayed 1 night

Not the same as previous. No more small towel, only have 2 large towels. Shower door can even closed, water splashes out. Car park was terrible if you drive an MPV. Is not clearly mark. Horrible if you are a new driver. I have been staying her for the past 10 years but this recent visit turn me to look for others hotel.

8

Wei

19 Dec 2024

·

Stayed 3 nights

It's an older hotel but is clean and comfortable. Close to many restaurants and a few attractions e.g. Concubine Lane. Safe neighbourhood. Can be a bit noisy if opposite restaurant has live music, but this stopped at 10 pm. Delicious breakfast but make sure you confirm at reception you have complimentary breakfast included in your booking, if not written in booking confirmation. We were not told and ate out the first day. Surrounding shops also have nice breakfast. Hotel has free WiFi and parking.

8

JUNKO

29 Jun 2024

·

Stayed 2 nights

フロントスタッフが丁寧で感じが良かったです。部屋も使いやすく快適でした。ただ、夜中2時半頃に非常ベルの音で飛び起き、鳴り続けていたのでとても不安でした。鳴り止んでからフロントに電話をして聞いたところ、大丈夫とのこと。けれども、すぐにその旨を館内放送で流して欲しかったです。

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8

ANNIS RAJ

13 Aug 2024

·

Stayed 1 night

Excellent! But there was power trip(twice) during the stay. -1 Star for that

8

Wai Hoong

15 May 2024

·

Stayed 1 night

Though hotel is rather old, it is well situated and mins away from Ipoh Parade, parking is easy and free...eateries are in walking distance....

8

Roger

18 Feb 2024

·

Stayed 1 night

The location is great. Ample indoor parking space. All the staff we met were friendly and helpful. The check in was fast but a deposit of RM50 in needed. Room is clean and spacious but wifi is terrible. Breakfast is good but the coffee is “burned”. Overall a good and comfortable stay and frankly exceeded our expectation considering the price and “age” of the hotel.

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Cleanliness

Cleanliness is mixed: many guests found rooms clean, while others reported dusty or dirty areas, odors, or missed housekeeping.

Related guest reviews

6

Amy

2 Jul 2023

·

Stayed 2 nights

This hotel is in good location with walking distance to malls and street food. However, very disappointed with cleanliness. There was a big black shoe imprint on the duvet cover when I lift it up before I went to sleep. One of the towel has a very stinky smell. The hotel definitely needs remodeling. Staff is ok.

2

Shigemi

15 Mar 2024

·

Stayed 19 nights

部屋は最悪だった。貸金庫が無い。洗面台の蓋が無い。タオルが2枚しか無い。(2人で宿泊)部屋は埃だらけ。何度も電話した。しかし立地は良いので美味しいお店が有り便利。

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8

Ngai Kan

24 Nov 2025

·

Stayed 3 nights

Big and clean

8

Wei

19 Dec 2024

·

Stayed 3 nights

It's an older hotel but is clean and comfortable. Close to many restaurants and a few attractions e.g. Concubine Lane. Safe neighbourhood. Can be a bit noisy if opposite restaurant has live music, but this stopped at 10 pm. Delicious breakfast but make sure you confirm at reception you have complimentary breakfast included in your booking, if not written in booking confirmation. We were not told and ate out the first day. Surrounding shops also have nice breakfast. Hotel has free WiFi and parking.

10

Mei Jian

24 Nov 2025

·

Stayed 4 nights

Clean, good service and convenient place. Surrounded with good food

4

Koh

5 Oct 2023

·

Stayed 3 nights

The room is very down, doors frames are already rotten and cannot be locked for the toilet door also. Did not provide any hand or face towels. Some rooms (we had booked 4 rooms) are choked and water flows very slowly. Poor housekeeping, only tidy up the bed and replenish the used towels, but floors are not vaccum and the rubbish (tissue papers dropped on the floor) still can be found on the floor lying same place after housekeeping. Only good of the hotel is the accessiblities to the nearby places for food and massage.

10

Tang

17 Oct 2023

·

Stayed 5 nights

The room are very cleanliness and the staff very friendly.

4

Thomas

21 Sept 2025

·

Stayed 1 night

Rooms are old and dirty, musky smell, common area has intoxicating freshener

4

Keith

22 Oct 2024

·

Stayed 5 nights

Old and dirty. Smells like cigarettes. Roach in the tub.

10

Chan

16 Apr 2024

·

Stayed 1 night

Evertime I went to Ipoh, I stay in Excelsior Hotel. The price is reasonable and near to food,shopping and massage. Is clean and quiet.Surprising on ramadan period they offer us free buffet breakfast.

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Rooms

Rooms are dated but generally comfortable; several mention poor soundproofing and outside noise. Wi‑Fi is repeatedly unreliable, and occasional maintenance issues appear (faulty showers or fridges, layout quirks, and some small rooms).

Related guest reviews

6

Kai Wai

20 Oct 2023

·

Stayed 3 nights

Maintenance need to be improved, the rainfall shower is not working. The shower door is shaky.

8

Michael

19 Feb 2024

·

Stayed 1 night

Location was excellent, right in the heart of ipoh. Property is old and obviously dated. Bathroom had been renovated, but shower door could not close, and the ventilation fan was blowing hot air into the bathroom rather than sucking it out. Led to the Aircon condensation dripping in the room. Service staff was very prompt when alerted, and came immediately to clean up. Front desk staff were friendly and attentive.

8

Yee Foong

6 Jul 2025

·

Stayed 2 nights

Good location, easy check-in and checkout. Property abit outdated but still comfortable.

6

Anna M

5 Mar 2024

·

Stayed 5 nights

Room was decent size and overall clean. Breakfast is ok but not amazing. Staff are quite friendly especially the restaurant staff. Parking is in the building next door which is connected to the lifts. I won't be coming back though as the wifi was unusable. In 2024, wifi should be fast and reliable.

6

FELIX HUNG VI

27 Sept 2024

·

Stayed 2 nights

Room is not soundproof, can hear people talk in the corridor. Fridge is not working.

8

Leet

19 Oct 2024

·

Stayed 6 nights

Wifi connection very poor

6

Ronnie

25 Jan 2024

·

Stayed 2 nights

It is value for money as the Junior Suite was big but the layout of the toilet could be better. It was in the middle of the room.

8

Serena

22 Oct 2024

·

Stayed 2 nights

Located on otherside of town but very easy to take a grab. Hotel staff were abit rude to each other at check in so was abit hesitant to check in. Room is very noisy and hear plumbing from every room around my room. Having said that, good value for the price paid.

6

Richard

8 Feb 2026

·

Stayed 3 nights

Ok hotel room, a bit dated though.

10

Manohar

20 Feb 2024

·

Stayed 3 nights

The hotel was very clean, staff was excellent. Breakfast had a lot of choices. The internet was erratic. Had to reconnect several times. Room service was great. Room sizzle very small and no shelving in the closet to lay out the clothes. Had to work out of the suitcases.

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Service

Staff are frequently described as friendly, polite, and helpful. Some guests report slow or problematic check‑in, weak communication during incidents, and inconsistent problem resolution or billing clarity.

Related guest reviews

6

seik peng

6 Dec 2023

·

Stayed 1 night

We check in after around 4pm, when we go out to our room there is only one room ready another room still unpack I ask the cleaner to pack the room she really later and they all talking and relax. I ask how long can they packing they reply me around 20min

10

Foo Ping

23 Mar 2024

·

Stayed 1 night

Friendly staff. Easy and quick check in. Breakfast is fine. Room is clean with coffee and tea facility with a kettle and fridge. Added benefit of a safe provided. Will stay there again. lts convenient and walkable to food area. Parking available.

10

Whee Khim

1 Jan 2025

·

Stayed 3 nights

Staff are friendly and polite. Hotel near shopping and eateries.

8

SHIRLEY Geok Eng

29 Jun 2024

·

Stayed 3 nights

Stay was good, service staff at reception very friendly & helpful . House keeping staff - very good, room cleaned well Breakfast buffet wide spread except on 28/6 - one friend took the watermelon & had food posioning. One of the night at 0207hours there was fire alarm, everyone peek out of room to see. Called reception - no response.

8

Joo Tin Carolyn

26 Aug 2023

·

Stayed 3 nights

Excellent location. Many dining, shopping and places to visit are walking distance from the hotel. Staff are very friendly, helpful and cheerful.

6

Shiuling

3 Apr 2025

·

Stayed 1 night

I had to go through a lot of hoops to get the room I reserved. They said they could not find my reservation and then said they will upgrade me to a room with one king bed when I specifically requested for two beds. After one hour of waiting and arguing, I got a room with two beds. Then the toilet water was running. The maintenance guys came but did not fix the problem so we ended sleeping with the sound of running water.

4

Steven

3 Sept 2023

·

I paid RM70 for the deposit when checking in. A dishonest front desk staff insisted that the said sum is paid for the government tax and it is not refundable when checking out. I had a receipt with me to proof the above.

8

JUNKO

29 Jun 2024

·

Stayed 2 nights

フロントスタッフが丁寧で感じが良かったです。部屋も使いやすく快適でした。ただ、夜中2時半頃に非常ベルの音で飛び起き、鳴り続けていたのでとても不安でした。鳴り止んでからフロントに電話をして聞いたところ、大丈夫とのこと。けれども、すぐにその旨を館内放送で流して欲しかったです。

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10

SOO

5 Feb 2024

·

Stayed 3 nights

convenient location, staff are friendly

10

Chujie

27 May 2024

·

Stayed 1 night

Although this is not a 5 star hotel, the staff are 6 star, polite, responsible, caring for their guests.

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Location

Central, walkable base near popular eateries and attractions such as Ipoh Parade and Concubine Lane. Several reviews warn of nighttime noise from nearby live bands or karaoke, especially for front‑facing rooms or weekends.

Related guest reviews

6

Fook Chin

19 Jan 2025

·

Stayed 1 night

Located in the town center, the hotel is convenient for walking access to most of the popular eateries and shops in the Ipoh town center.

8

Ching Yee

23 Oct 2023

·

Stayed 2 nights

The hotel room condition was exceeded our expectation considering the pricing. The location is excellent which is near to many attractions and famous restaurants. However, the live band opposite the hotel was really noisy on Sat night. The noise was continued till past midnight. Other than that, the room was good value for money.

10

Jia Ling

21 Jan 2024

·

Stayed 2 nights

Central location and accessible to any part of Ipoh either via walking distance or easily call a grab to the designated location.

8

Lalitha

30 Dec 2024

·

Stayed 1 night

The hotel exactly around the main Ipoh. Can walk to Gerbang Malam, Concubine Lane and food court. Not so high expectation on the market. Cheap shoes and cloths only.

8

Lu Ying

24 Dec 2025

·

Stayed 1 night

Nearby tourist spots

8

Wei

19 Dec 2024

·

Stayed 3 nights

It's an older hotel but is clean and comfortable. Close to many restaurants and a few attractions e.g. Concubine Lane. Safe neighbourhood. Can be a bit noisy if opposite restaurant has live music, but this stopped at 10 pm. Delicious breakfast but make sure you confirm at reception you have complimentary breakfast included in your booking, if not written in booking confirmation. We were not told and ate out the first day. Surrounding shops also have nice breakfast. Hotel has free WiFi and parking.

10

Seng

4 Jul 2024

·

Stayed 1 night

Centrally located in the city center.

8

Garreth

16 Apr 2025

·

Stayed 3 nights

Near the famous Dim Sum restaurant -Foh San

8

Wai Hoong

15 May 2024

·

Stayed 1 night

Though hotel is rather old, it is well situated and mins away from Ipoh Parade, parking is easy and free...eateries are in walking distance....

8

Danny

2 Dec 2024

·

Stayed 1 night

It is right in the middle of Ipoh with access to everything!

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Dining

Breakfast is generally good with a decent variety, though some guests found it average or poorly replenished, and there was an isolated report of food poisoning.

Related guest reviews

6

Hans

26 Jul 2023

·

Stayed 3 nights

Hotellet ligger sentralt i Ipoh, og lobbyen fremstår i bra stand med veldig betjening. Selve rommet var slitent og relativt trangt. Vi hadde to Queens. Mye bråk fra naborommet og fra utsiden. Frokosten var ok når det var på det mest hektiske. Kom man senere var mye tomt og ble ikke fylt opp igje

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10

Kim

27 Apr 2024

·

Stayed 1 night

Reasonable price, clean, convenience, good breakfast, convenience to a lot of things

8

SHIRLEY Geok Eng

29 Jun 2024

·

Stayed 3 nights

Stay was good, service staff at reception very friendly & helpful . House keeping staff - very good, room cleaned well Breakfast buffet wide spread except on 28/6 - one friend took the watermelon & had food posioning. One of the night at 0207hours there was fire alarm, everyone peek out of room to see. Called reception - no response.

6

Anna M

5 Mar 2024

·

Stayed 5 nights

Room was decent size and overall clean. Breakfast is ok but not amazing. Staff are quite friendly especially the restaurant staff. Parking is in the building next door which is connected to the lifts. I won't be coming back though as the wifi was unusable. In 2024, wifi should be fast and reliable.

6

Verena

19 Feb 2025

·

Stayed 2 nights

Sehr gutes Frühstück mit großer Auswahl, Küchenpersonal sehr freundlich, Rezeption ok, Zimmer etwas abgenutzt aber trotzdem gemütlich.

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8

Wei

19 Dec 2024

·

Stayed 3 nights

It's an older hotel but is clean and comfortable. Close to many restaurants and a few attractions e.g. Concubine Lane. Safe neighbourhood. Can be a bit noisy if opposite restaurant has live music, but this stopped at 10 pm. Delicious breakfast but make sure you confirm at reception you have complimentary breakfast included in your booking, if not written in booking confirmation. We were not told and ate out the first day. Surrounding shops also have nice breakfast. Hotel has free WiFi and parking.

10

Wai Chong

11 Apr 2024

·

Stayed 2 nights

Fully renovated and good air conditioning. Delicious breakfast- curry noodle and good range of continental and local options. However pillowcases too soft and may have to go for neck and head massage just 1 min walking distance.. ha ha

8

Mindy

13 Jan 2024

·

Stayed 2 nights

Breakfast included was good. Gym was in the basement, no AC - too hot and humid. Staff were nice.

8

Roger

18 Feb 2024

·

Stayed 1 night

The location is great. Ample indoor parking space. All the staff we met were friendly and helpful. The check in was fast but a deposit of RM50 in needed. Room is clean and spacious but wifi is terrible. Breakfast is good but the coffee is “burned”. Overall a good and comfortable stay and frankly exceeded our expectation considering the price and “age” of the hotel.

10

Manohar

20 Feb 2024

·

Stayed 3 nights

The hotel was very clean, staff was excellent. Breakfast had a lot of choices. The internet was erratic. Had to reconnect several times. Room service was great. Room sizzle very small and no shelving in the closet to lay out the clothes. Had to work out of the suitcases.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $58	12	13 $44	14 $46	15 $44	16 $44	17 $40
18 $39	19 $39	20 $39	21 $39	22 $39	23 $66	24
25 $39	26 $39	27 $43	28 $39	29 $42	30 $40	31 $40

Su	Mo	Tu	We	Th	Fr	Sa
1 $39	2 $39	3 $56	4 $57	5 $39	6 $40	7 $44
8 $39	9 $39	10 $39	11 $39	12 $43	13 $40	14 $40
15 $43	16 $39	17 $39	18 $39	19 $51	20 $40	21 $70
22 $39	23 $39	24 $39	25 $39	26 $39	27 $40	28 $40
29 $39	30 $39

Hotel Excelsior Ipoh

Prices for Hotel Excelsior Ipoh

Monthly average prices

About this property

Location

Room options

Superior Room

Deluxe Room

Studio Suite

Family Quadruple Room, 2 Queen Beds

Family Triple Room

Junior Suite

Guest reviews of Hotel Excelsior Ipoh

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Excelsior Ipoh

Prices for upcoming dates