Name: Sonesta Simply Suites Philadelphia Mount Laurel
Address: 4000 Crawford Place, Mount Laurel, New Jersey, USA, Mount Laurel, New Jersey, US
Price range: 65 $–135 $ per night
Rating: 8.26

Was Gäste sagen

Bewertungen zum Sonesta Simply Suites Philadelphia Mount Laurel beschreiben eine preisgünstige Option für längere Aufenthalte mit Küchen in den Zimmern. Viele Gäste berichten jedoch von starkem Rauch- oder Marihuanageruch, sichtbarem Müll in Gemeinschaftsbereichen, Schädlingssichtungen und einem defekten Aufzug sowie allgemeineren Wartungsproblemen.

Mehrere Bewertungen erwähnen defekte oder laute Klimaanlagen, Probleme mit der Sanitäranlage und der Dusche, unbeständige Warmwasserversorgung und veraltete Möbel. Während einige Reisende freundliches Personal an der Rezeption, ruhige Aufenthalte und gelegentlich sehr saubere Zimmer lobten, waren die Reaktionsfähigkeit des Services und Überbuchungen/Zimmerwechsel wiederkehrende Frustrationen. Erwarten Sie einfache Ausstattung und eine günstige Lage, aber variable Sauberkeit und Zuverlässigkeit.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen sind begrenzt und abgenutzt: Der Aufzug war wiederholt außer Betrieb, der kleine Fitnessraum und die Wäscherei hatten defekte oder schmutzige Geräte, und Gemeinschaftsbereiche sowie der Parkplatz wiesen mangelnde Pflege auf.

Reinigung

Die Sauberkeit ist ein wiederkehrendes Problem, mit allgegenwärtigem Rauch-/Cannabisgeruch, fleckigen oder schmutzigen Fluren, herumliegendem Müll und zahlreichen Berichten über Kakerlaken oder Schimmel; eine Minderheit der Gäste berichtete von sehr sauberen Zimmern.

Zimmer

Die Suiten sind geräumig und mit Küchen ausgestattet, aber die Möbel sind veraltet und viele Gäste berichteten von defekten oder lauten Klimaanlagen, Problemen mit der Sanitäranlage und der Dusche sowie gelegentlichen Problemen mit WLAN/Fernsehen.

Dienstleistung

Viele Gäste lobten das freundliche Personal an der Rezeption, aber der Service wirkte uneinheitlich, mit langsamen oder fehlenden Antworten, Sprach-/Kommunikationsproblemen, Überbuchungen und Zimmerwechseln sowie mangelnder Nachverfolgung bei der Wartung.

Ähnliche Gästebewertungen

2

Andrew

21. Mai 2025

·

Aufenthalt am 1 Nacht

Wasn’t able to stay because of 100% occupancy and wasn’t able to get a refund. Front desk lady was very rude and made me never want to use this property.

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6

Teresa

9. Juni 2025

·

Aufenthalt am 1 Nacht

Third party overbookibg seemed to be a continued problem when checking in. Had to downgrade my room along with several other clients.

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10

Alandra

27. Aug. 2024

·

Aufenthalt am 1 Nacht

The front desk staff were incredible honestly. Helped me with every issue, including when I mistakenly booked the wrong date AND room type lol. Definitely recommend going thru a travel website for the best price. Rooms were clean, hallways were clean, the place is pretty quiet and it was a really comfy stay for me.

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2

Cindy

25. Nov. 2023

·

Aufenthalt am 2 Nächte

Problem number one. Upon checking I was told they were overbooked and did not have the large room I had booked for my boyfriend,myself and my 11 year old son. We were supposed to get a room with a separate bedroom which was how it was described online. Instead they gave me two disconnected separate rooms and expected my son to stay in a room by himself across the hall. The owner/manager was apologetic and nice about it, and obviously having no other choice we took the two rooms and decided I would sleep with my son and my boyfriend would sleep in the other room by himself. Not ideal! Problem number two. The entire place wreaked of pot. Enough said. Problem number three. The rooms wreaked of smoke and chemicals. There were multiple air bead packets in the heating vents to try and cover up the smells which only made it worse. Problem number four. The entire place is just run down and in need of major renovations. The tub caulk was covered in black mold. The door handle to the bathroom had obviously been jimmied open at some point and was barely functional. All the metal surfaces were rusty. Problem number five. The room we got had a double bed and a chair. There was no way my 11 year old was going to share a bed with me and we would get a good night sleep. So I asked for a cot to set up. They don’t have any so he ended up sleeping on the reclining chair. Noise from rooms above woke us up early in the morning.

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10

Samantha

3. Mai 2023

·

Aufenthalt am 1 Nacht

I checked in late but the woman at the front desk was extremely friendly and made me feel welcomed.

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6

Denise

16. Juni 2025

·

Aufenthalt am 1 Nacht

When I called ahead to check on an early arrival they answered I said my name and date of arrival. Guy on the other end said twice “come at 11am” and then hung up on me! Upon arrival gentleman had no idea, but checked to see what room was cleaned. Good thing he found me a first floor room as the elevator was not working:/ I had a knee operation 3 1/2 months ago! That evening we were woken up with a barking dog running in the hallway? I didn’t know dogs were allowed? Then a woman yelling for anyone to help her that something happened ? Walks and floors above are very thin! All in all it worked out:)

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6

A’Khai

29. Apr. 2024

·

Aufenthalt am 1 Nacht

When I first stayed at this hotel, the staff made me and my fiancée feel welcomed. We checked out for almost two weeks and came back to this hotel because we had such an enjoyable experience. This time felt like the stay from HELL!!!!!!!!!! When we got there and checked in my fiancée and I went to inspect the room upon inspecting the room, she(fiancée) opened the microwave and the inside peace fell out and hit her in the head. So we went back to the front desk told what happened, no empathy was giving we were just switched to another room. Went to that room inspected it we said okay cool this one will work. So we bought our things in from the car. We was due to check out a few days later I went down and extended my reservation and we left out and went to work. I had been at work for a few hours and the CSR calls me and was like, Are you in your room? I responded and said no why is everything okay? He said yes but someone is coming to fix a maintenance issue so you have to switch rooms. Mind you I’ve only been at work a few hours. So I said give me an hour to two hours. He said ok. But I had to finish up and let my boss know I had to leave so before I got there this CSR calls me again and honestly at this point it’s HARASSMENT, because I told you I was coming. So when I get there I let them know I was there and to give me some time because of the inconvenience it will take me a few to get stuff packed up and moved. While all that is taking place i received a knock at the

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2

Bernadette

3. Aug. 2024

·

Aufenthalt am 1 Nacht

I did not get any rest because I was woke up by police beating on the door across the hallway from my TWICE!! Once at 11pm, then again at 2am!! When I asked to speak with a manager, i was told they dont work on weekends and there's nothing they can do. I rented a room to get rest, that did not happen and there was no apology, explanation or reparation for it! I am extremely dissatisfied with the service!

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2

Richard

8. Okt. 2023

·

Aufenthalt am 2 Nächte

My wife and I were traveling with our adult son and his girlfriend. Two rooms reserved. Our flight was delayed and we checked in after midnight. No one at the front desk. No response to “hello” or rattling things on the desk. After several minutes, the clerk finally came in the front door (security?) She initially gave us one room. Don’t know how she thought the four of us would fit in one room. I pointed out that we’d reserved two rooms, so then she did give us another room. Our room had NO chairs, not even at the desk (photo included). Also the base of the bedside lamp was disgusting (photo). We lived with those issues for the night. The other room had what appeared to be dried blood on the light switch and also the hall wall (photos). Also other cleanliness issues including a wet carpet and a sink that didn’t drain. The deal breaker was the door lock didn’t even work - they were able to open the door without using the key. They went to the front desk and were given a different room. The next morning I told that front desk clear about the chair situation and he indicated he would take care of it. Nope. The second morning we discovered that the shower in the different second (third) room didn’t work. Altogether, our worst hotel experience in decades.

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10

Karen

23. Mai 2025

·

Aufenthalt am 1 Nacht

I am always greeted by the lovely beauriful Afaf. She is so nice and friendly.. i really like her a lot. I come often to area to see my son. The rooms are always clean and the room has a little full kitchen . I highly reccomend this place.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage in einem Geschäftspark in der Nähe von Autobahnen, Philadelphia und nahegelegenen Einkaufsmöglichkeiten und Restaurants; einige Bewertungen erwähnten Lärm oder Aktivitäten auf dem Parkplatz.

Gastronomie

Es gibt kein Frühstück oder Restaurant vor Ort, und die Markt-/Kaffee-Ecke ist unbeständig mit fehlenden Vorräten oder nicht funktionierender Ausstattung.

Monat	Durchschnittspreis
Januar	73 $
Februar	77 $
März	78 $
April	79 $
Mai	83 $
Juni	89 $
Juli	76 $
August	70 $
September	67 $
Oktober	68 $
November	73 $
Dezember	72 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $67	10 $71	11 $101	12 $92
13 $65	14 $65	15 $65	16 $65	17 $65	18 $97	19 $97
20 $65	21 $65	22 $65	23 $65	24 $65	25 $97	26 $97
27 $65	28 $65	29 $65	30 $65

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $69	2 $103	3 $103
4 $69	5 $75	6 $75	7 $75	8 $75	9 $135	10 $135
11 $75	12 $75	13 $75	14 $75	15 $75	16 $120	17 $120
18 $75	19 $75	20 $75	21 $75	22 $75	23 $120	24 $120
25 $75	26 $75	27 $75	28 $75	29 $75	30 $120	31 $120

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