Country Inn & Suites by Radisson, Rock Hill, SC

Urine stained liner and mattress. Tried to get refund and couldn't. We left

The staff were great, very helpful and friendly. The hotel itself is not pleasant at all, smells old, stains on carpet, rooms need updating (bathroom was nicer than room). Pool was closed which disappointed our softball group staying, but honestly I don’t think I would have wanted them swimming in it. I will say the breakfast area was clean thankfully but limited options. I was tempted to find another place to stay as soon as we started walking to our room.

The staff was very friendly and accomodating to all our needs and the room was comfortable and clean. One suggestion we can make is that we would have liked to have been informed ahead of time that the pool was closed for maintenance. Overall, it was a good experience.

The room had furniture that was dirty, burns on the nightstands, desk, etc. Shower stall handle was broken. Breakfast was basically non-existent. We will not return, very disappointing. Bed was hard but appeared to be the only clean furniture item in the room.

Thanks Country Inn and Suites. Our stay was definitely pleasant and enjoyable. Rooms were cleaned and staff pleasant. We understand the continental breakfast due to the current conditions. We wish there was fruit available but again, we certainly understand. Thanks again, and we will stay again in the future.