Embassy Suites Charleston

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Always a nice place to stay.

We chose this hotel specifically because my daughter's school was hosting senior prom here. We didn't find out until we got to the hotel that to 'self park' you have to drive around the block, across the street and in a parking garage where they only accept cash. Valet parking was $25 a night and it was 15-20 mins to have my car parked, to get back into it, then to pick it up. They only had one person working. It took 20 minutes to get checked in, and I was initially told that my room wasn't ready (half an hour past check-in). I was told they had to 'try' to find us a room so we wouldn't have to wait to get in. The room was very warm, the electrician came up to check and make sure that everything was running how it was supposed to. But it took several hours for the room to finally cool down. It wasn't very clean, the carpets and chairs were very stained. The pull out sofa bed was horrendously uncomfortable. The mattress was so thin the metal bars shoved into my back and hips no matter how I laid. But the beds themselves were much better. Bring your own pillows, the ones here are awful. Couldn't use the pool bc kids were incredibly loud, jumping in, and the two adults being The staff was very friendly, and as helpful as they could be.

Nice clean rooms with managers reception and walking distance to some cool places like the fife street brewery.

Yes the breakfast was fresh but the room was so cold that by the time we sat down to eat, the eggs were cold. The room service was nice to have but the salad was wilted. The bathroom light was so low we could barely see. Beds were clean and comfortable. We had a persian cat and you put us on the 7th floor. (718) We had to make three trips to our car and we were supposed to park across the street. We are 75 and 76. We were able to park in the Handicap area due to my wife's artificial ankle.