Embassy Suites Charleston
171 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
171 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Embassy Suites Charleston är priset per natt i genomsnitt 134 US$ under den billigaste månaden (december) och 212 US$ under den dyraste månaden (augusti), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 143 US$ |
| februari | 153 US$ |
| mars | 199 US$ |
| april | 150 US$ |
| maj | 155 US$ |
| juni | 162 US$ |
| juli | 160 US$ |
| augusti | 212 US$ |
| september | 171 US$ |
| oktober | 158 US$ |
| november | 156 US$ |
| december | 134 US$ |
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sep. · 171 US$
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Dyrast: augusti (ca 212 US$)
Billigast: december (ca 134 US$)
Om detta boende
Här har du tillgång till fritidsnöjen som inomhuspool och dygnet runt-öppet fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och shopping på boendet.
Bekvämligheter
Här har du tillgång till fritidsnöjen som inomhuspool och dygnet runt-öppet fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och shopping på boendet.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, expressutcheckning och kemtvätt/tvättjänster. Gäster erbjuds flygtransfer tur/retur mot en avgift under begränsade tider, och parkering (avgift tillkommer) finns på plats.
Måltider
Du kan äta på hotellets restaurang, eller ta det lugnt på rummet med deras rumsservice (under begränsade tider). Mingla med andra gäster - här erbjuds alla gäster gratis mottagning dagligen. Släck törsten med din favoritdrink i boendets bar. En gratis kontinental frukost ingår.
Rum
Känn dig som hemma i ett av de 253 luftkonditionerade rummen med kylskåp och mikrovågsugn. Wi-fi (avgift tillkommer) ser till att du kan hålla dig uppkopplad, och en 32-tums LCD-tv med kabelkanaler erbjuder all underhållning du behöver. Privat badrum med gratis toalettartiklar och hårtorkar. På rummet finns laptopanpassade värdeförvaringsskåp och skrivbord. Städning erbjuds dagligen.
Läge
Embassy Suites Charleston ligger i hjärtat av Charleston, ett stenkast från Charleston Town Center och 6 min promenad från Laidley Court Shopping Center. Detta hotell ligger 0,5 km från Charleston Stage Company och 0,5 km från Heritage Towers.
Vad finns i närheten
Charleston Town Center(0.1 miles)
Laidley Court Shopping Center(0.3 miles)
Charleston Stage Company(0.3 miles)
Heritage Towers(0.3 miles)
Charleston Coliseum & Convention Center(0.4 miles)
The Art Emporium(0.4 miles)
Haddad Riverfront Park(0.4 miles)
Mountain Stage(0.4 miles)
Avampato Discovery Museum(0.5 miles)
Gallery Eleven(0.5 miles)
Clay Center for the Arts and Sciences(0.5 miles)
Capitol Market(0.5 miles)
Children s Theatre of Charleston(0.6 miles)
GoMart Ballpark(0.8 miles)
CAMC General Hospital(0.8 miles)
Den största flygplatsen i närheten är Charleston, WV (CRW-Yeager)(4.3 miles)
Tvättservice
Hiss
Business center
Flerspråkig personal
Värdeförvaring
Mötesrum
Läge
300 Court St, Downtown Charleston, Charleston, West Virginia, USA
Charleston Town Center (0.1 miles)
Laidley Court Shopping Center (0.3 miles)
Charleston Stage Company (0.3 miles)
Heritage Towers (0.3 miles)
Charleston Coliseum & Convention Center (0.4 miles)
The Art Emporium (0.4 miles)
Rumsalternativ
4
Enkelrum - 1 kingsize-säng (Hearing)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
LuftkonditioneringSeparat vardagsrumKylskåp
7
Svit Deluxe - hörn (2 Double Beds with Sofa Bed)
Information om rummet
2 Dubbelsängar
och 1 Bäddsoffa
Sovplats 6
613 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
5
Svit Presidential - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
630 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
6
Svit - 2 dubbelsängar - tillgänglighetsanpassat - badkar
Information om rummet
2 Dubbelsängar
Sovplats 5
518 ft²
LuftkonditioneringSeparat vardagsrumBadkar
5
Svit - 1 kingsize-säng - tillgänglighetsanpassat - badkar
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
518 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
8
Svit - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
518 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
7
Svit Standard - icke-rökare (2 Double Beds with Sofa Bed)
Information om rummet
2 Dubbelsängar
och 1 Bäddsoffa
Sovplats 6
505 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
7
Svit - 2 dubbelsängar - icke-rökare
Information om rummet
2 Dubbelsängar
Sovplats 6
518 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
5
Svit Deluxe - 1 kingsize-säng med bäddsoffa - hörn
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
613 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
5
Svit Standard - 1 kingsize-säng med bäddsoffa - icke-rökare
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
505 ft²
LuftkonditioneringSeparat vardagsrumKylskåp
Gästrecensioner
8.4
Mycket bra
Baserat på 1 462 verifierade recensioner
Vem bor här?
Företag
35%
Par
15%
Familj
39%
Grupper
5%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Embassy Suites Charleston berömmer resenärer konsekvent de rymliga sviterna, den vänliga servicen och särskilt den kostnadsfria frukosten med nygjorda omeletter och kvällsdrinkar. Samtidigt noterar de återkommande frustrationer med dyr och opraktisk parkering samt ibland långa väntetider på hissarna.
Läs merVar detta till hjälp?
Vad gäster tycker
På Embassy Suites Charleston berömmer resenärer konsekvent de rymliga sviterna, den vänliga servicen och särskilt den kostnadsfria frukosten med nygjorda omeletter och kvällsdrinkar. Samtidigt noterar de återkommande frustrationer med dyr och opraktisk parkering samt ibland långa väntetider på hissarna.
Recensioner nämner också att poolen ibland är stängd eller att vattnet är kallt och smutsigt, och att städningen eller underhållet varierar mellan rummen, där vissa upplevs som omoderna. Det centrala läget är praktiskt för Civic Center och restauranger, men några gäster tyckte att området runt hotellet och parkeringsgaraget var oinbjudande på natten, vilket gör detta till ett praktiskt alternativ om du värdesätter bekvämligheter mer än smidig logistik.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Parkeringen är ofta utanför hotellet eller endast med betjäntservice, medför avgifter och är förvirrande eller opraktisk. Gäster rapporterar upprepade gånger om hissfel och långa väntetider, och poolen är ibland stängd eller kall/smutsig.
Relaterade gästrecensioner
6
Curlie
8 mars 2025
·
Stannade 1 natt
Motel is great but two of the three elevators were down. We had to wait 20 to 30 min to even get back and forth to the room.
Motel is great but two of the three elevators were down. We had to wait 20 to 30 min to even get back and forth to the room.
8
Keith
12 juli 2025
·
Stannade 1 natt
The pool was closed and not disclosed when we purchased the reservation. This is a big deal when traveling with children. We specifically stayed at your property to take advantage of this listed option.
The pool was closed and not disclosed when we purchased the reservation. This is a big deal when traveling with children. We specifically stayed at your property to take advantage of this listed option.
4
Mark
10 juli 2025
·
Stannade 5 nätter
Super disappointing that the pool was closed the week of July 4th. We had children and main reason we choose hotel was for the pool. Would have been nice if something was offered for not having access to the main hotel amenity. Other than that, breakfast with omelette bar was nice service offering. Bar reception in the evening was nice. Parking was a disaster with no on side outside of valet available. Garage across the street had limited spots so with holiday travelers parking was tight.
Super disappointing that the pool was closed the week of July 4th. We had children and main reason we choose hotel was for the pool. Would have been nice if something was offered for not having access to the main hotel amenity. Other than that, breakfast with omelette bar was nice service offering. Bar reception in the evening was nice. Parking was a disaster with no on side outside of valet available. Garage across the street had limited spots so with holiday travelers parking was tight.
6
Gerold
25 sep. 2025
·
Stannade 1 natt
My room was supposed to have robes so I didn’t bring one with me and was provided . The parking was very inconvenient. You either paid additional money for valet or parked on the street in an unfamiliar area. Rooms were very nice and clean but they need to update pool area and parking .
My room was supposed to have robes so I didn’t bring one with me and was provided . The parking was very inconvenient. You either paid additional money for valet or parked on the street in an unfamiliar area. Rooms were very nice and clean but they need to update pool area and parking .
4
FRANKLIN
6 apr. 2025
·
Stannade 1 natt
Rooms and lobby were ok. Two out of three elevators were not working leaving long waits. Poor parking situation. Breakfast was ok
Rooms and lobby were ok. Two out of three elevators were not working leaving long waits. Poor parking situation. Breakfast was ok
8
Corlis
31 mars 2025
·
Stannade 3 nätter
The hotel was very nice. Quiet, clean, comfortable. Love the 2 rooms concept. Pool and exercise room were nice. The only problem was that the 3 elevators they have only one or two would work at a time. Very annoying and wait times were up to 10 minutes before you were able to get on an elevator. The perks were nice. Breakfast included and an evening snack and drink time. Overall I would recommend especially if you are going to a concert at the civic center as it’s an easy walk away.
The hotel was very nice. Quiet, clean, comfortable. Love the 2 rooms concept. Pool and exercise room were nice. The only problem was that the 3 elevators they have only one or two would work at a time. Very annoying and wait times were up to 10 minutes before you were able to get on an elevator. The perks were nice. Breakfast included and an evening snack and drink time. Overall I would recommend especially if you are going to a concert at the civic center as it’s an easy walk away.
10
Michael
29 dec. 2025
·
Stannade 1 natt
Room was excellent. The elevator experience made the stay rough as for whatever reason there was a log jam of people trying to use the elevators and literally was a queue line to get on the elevator.
Room was excellent. The elevator experience made the stay rough as for whatever reason there was a log jam of people trying to use the elevators and literally was a queue line to get on the elevator.
2
Joshua
14 dec. 2025
·
Stannade 1 natt
Didn’t have the handicap accessible room we reserved. Then they decided to book a pageant and a sports convention simultaneously so we had children running the halls all night long screaming and acting out (great job parents!). The elevators took about 20 minutes on average to arrive. Don’t get me started on the parking at the Lee st garage where people go on milk cartons after they enter. What a mess. Charleston is a joke and Embassy Suites is an embarrassment
Didn’t have the handicap accessible room we reserved. Then they decided to book a pageant and a sports convention simultaneously so we had children running the halls all night long screaming and acting out (great job parents!). The elevators took about 20 minutes on average to arrive. Don’t get me started on the parking at the Lee st garage where people go on milk cartons after they enter. What a mess. Charleston is a joke and Embassy Suites is an embarrassment
8
Forest
4 juli 2025
·
Stannade 1 natt
Nice place. Time to replace the mattresses. Parking was too far and to charge for it was crazy, you need a back entrance. Pool was closed. Good breakfast, very nice Staff.
Nice place. Time to replace the mattresses. Parking was too far and to charge for it was crazy, you need a back entrance. Pool was closed. Good breakfast, very nice Staff.
8
Brian
1 nov. 2025
·
Stannade 1 natt
Super friendly staff, and clean rooms. Free happy hour drinks and snacks!!! Free breakfast is awesome!!! Close to the amazing Capital Market and Historic Downtown District. Parking is a bit annoying especially knowing other hotels in the ate offer free onsite parking. Would have given 5 stars, but the parking really is annoying.
Super friendly staff, and clean rooms. Free happy hour drinks and snacks!!! Free breakfast is awesome!!! Close to the amazing Capital Market and Historic Downtown District. Parking is a bit annoying especially knowing other hotels in the ate offer free onsite parking. Would have given 5 stars, but the parking really is annoying.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Städningen är varierande: många rum är rena, men flera gäster fann smutsiga badrum, fläckiga möbler, möglig lukt eller att städningen missats.
Relaterade gästrecensioner
6
Patricia
26 maj 2025
·
Stannade 1 natt
The room was dirty and had several broken pieces of furniture. It was disappointing to see the lack of cleaning between guests.
The room was dirty and had several broken pieces of furniture. It was disappointing to see the lack of cleaning between guests.
2
christie
11 aug. 2025
·
Stannade 1 natt
Dirty and blood on floor
Dirty and blood on floor
6
Erica
29 juni 2025
·
Stannade 1 natt
The hotel staff were very friendly upon arrival and the offsite parking was right across the street. The hotel looked very nice and the our room was spacious. We got in late so their restaurant was already closed but we were able to cross the street for some dinner at Outback. It wasn’t until we were ready for bed that we came across some inconveniences. My son noticed what looked like blood on the fitted sheet to his bed. I tried calling the front desk but the AI operator told me I needed to go down to the front desk. I went down to request a clean fitted sheet. She would have the security guard bring us one to the room. When I made it up to the room we also discovered no sheets for the pull out couch and only one pillow. I then proceeded back down stairs to the desk to request the additional items so we could finally go to bed. The guard brought the items in a timely manner but the additional pillow has a stain in it so we didn’t feel like it was clean. After the beds were made out family of six were able to lay our heads down for bed. Although I was happy for the six of us to be able to sleep in one room, queen beds would have been a lot better then full size bed for two people to share and if I had a choice 4 pillows per bed not 3. Just a comparison to other hotels we have stayed at. The pool was also closed and we had to head out asap in the morning so we couldn’t enjoy breakfast but it looked very nice.
The hotel staff were very friendly upon arrival and the offsite parking was right across the street. The hotel looked very nice and the our room was spacious. We got in late so their restaurant was already closed but we were able to cross the street for some dinner at Outback. It wasn’t until we were ready for bed that we came across some inconveniences. My son noticed what looked like blood on the fitted sheet to his bed. I tried calling the front desk but the AI operator told me I needed to go down to the front desk. I went down to request a clean fitted sheet. She would have the security guard bring us one to the room. When I made it up to the room we also discovered no sheets for the pull out couch and only one pillow. I then proceeded back down stairs to the desk to request the additional items so we could finally go to bed. The guard brought the items in a timely manner but the additional pillow has a stain in it so we didn’t feel like it was clean. After the beds were made out family of six were able to lay our heads down for bed. Although I was happy for the six of us to be able to sleep in one room, queen beds would have been a lot better then full size bed for two people to share and if I had a choice 4 pillows per bed not 3. Just a comparison to other hotels we have stayed at. The pool was also closed and we had to head out asap in the morning so we couldn’t enjoy breakfast but it looked very nice.
6
Celia
23 juni 2025
·
Stannade 1 natt
Found somebody’s used press on nail in the dresser. The table chair's and chair and ottoman had gross stains.
Found somebody’s used press on nail in the dresser. The table chair's and chair and ottoman had gross stains.
4
Blake
28 dec. 2025
·
Stannade 1 natt
Room was outdated and visibly worn (rusted sink and bath), wood damage on doors and had a musty smell. Room service delivers an incomplete order. In room phone could not connect to the front desk.
Room was outdated and visibly worn (rusted sink and bath), wood damage on doors and had a musty smell. Room service delivers an incomplete order. In room phone could not connect to the front desk.
2
William
16 juli 2025
·
Stannade 1 natt
This is not the normal Embassy Suites. It was dirty. Found a cookie on the floor that had been there a while. Had to ask for some type of air cleaner because the smell was so bad. They need to demolish it and start over.
This is not the normal Embassy Suites. It was dirty. Found a cookie on the floor that had been there a while. Had to ask for some type of air cleaner because the smell was so bad. They need to demolish it and start over.
6
Lindsey
22 juni 2024
·
Stannade 1 natt
Room was not clean. Bedding was dirty, floor had crumbs all over it and counters had not been cleaned off. Shower curtain had not been changed, had orange mildew stains. Towels were the only thing that were clean
Room was not clean. Bedding was dirty, floor had crumbs all over it and counters had not been cleaned off. Shower curtain had not been changed, had orange mildew stains. Towels were the only thing that were clean
6
Benjamin
29 sep. 2025
·
Stannade 1 natt
Well I really wanted to like this hotel. It came highly recommended to me from a family member. However things started falling apart soon after checking in. I was given a dirty room as I figured out when there were piles of bed sheets and trash all over the room in a dirty bathroom. I kindly asked the maid to tidy it up and she was super nice. Her name was Stacy and she was the best thing about this hotel without a doubt. She cleaned it without complaining and we chatted a bit and laughed at the situation. Then the manager came up and was all over her for not doing things in particular order and followed her around like a lost puppy. I don't know about you but if somebody interferes with my workflow it's kind of hard to focus. The manager apologized and said he would give me a drink credit for the situation, because a dirty room should have never been rented. However that drink credit never materialized it was just an empty promise. I carried on about my day and woke up the next day for breakfast. The front desk staff at 5:00 told me I had to pay $55 penalty if I checked out before 11:00 a.m., even though it was my checkout day. She checked me out before I had a chance to get stuff out of my room. Another manager had to come and help with that situation. Additionally the parking is across the four-lane road and is very difficult to empty your room and have your car nearby to check to check out, with a 10 minute tow zone. I can't imagine ever going back here.
Well I really wanted to like this hotel. It came highly recommended to me from a family member. However things started falling apart soon after checking in. I was given a dirty room as I figured out when there were piles of bed sheets and trash all over the room in a dirty bathroom. I kindly asked the maid to tidy it up and she was super nice. Her name was Stacy and she was the best thing about this hotel without a doubt. She cleaned it without complaining and we chatted a bit and laughed at the situation. Then the manager came up and was all over her for not doing things in particular order and followed her around like a lost puppy. I don't know about you but if somebody interferes with my workflow it's kind of hard to focus. The manager apologized and said he would give me a drink credit for the situation, because a dirty room should have never been rented. However that drink credit never materialized it was just an empty promise. I carried on about my day and woke up the next day for breakfast. The front desk staff at 5:00 told me I had to pay $55 penalty if I checked out before 11:00 a.m., even though it was my checkout day. She checked me out before I had a chance to get stuff out of my room. Another manager had to come and help with that situation. Additionally the parking is across the four-lane road and is very difficult to empty your room and have your car nearby to check to check out, with a 10 minute tow zone. I can't imagine ever going back here.
8
Pawel
22 sep. 2025
·
Stannade 1 natt
Bathroom wasn’t exactly the cleanest, bathtub faucet was leaking and could not be turned off.
Bathroom wasn’t exactly the cleanest, bathtub faucet was leaking and could not be turned off.
2
Sarah
25 nov. 2025
·
Stannade 1 natt
Got to our room, floor was not swept, chip crumbs everywhere and a finger nail.Hair in the tub. Front desk gave us 10 points which is nothing. They made us feel like we were inconveniencing them to fix the room we paid for! Thank god for the cleaning lady who helped us. We will never be back. I cannot believe as big of a business this is, this is how we were treated.
Got to our room, floor was not swept, chip crumbs everywhere and a finger nail.Hair in the tub. Front desk gave us 10 points which is nothing. They made us feel like we were inconveniencing them to fix the room we paid for! Thank god for the cleaning lady who helped us. We will never be back. I cannot believe as big of a business this is, this is how we were treated.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Sviterna är rymliga och bekväma, men inredningen och inredningen varierar, och vissa rum känns omoderna eller slitna. Ljud från den öppna atriumen eller livliga helger kan fortplanta sig till rummen.
Relaterade gästrecensioner
10
Christine
22 juni 2025
·
Stannade 1 natt
The room was very spacious which is great with young kids.
The room was very spacious which is great with young kids.
10
Tracy
13 aug. 2025
·
Stannade 2 nätter
Spacious and clean suite. We enjoyed our stay. Would have really enjoyed a hot tub in the pool area and maybe a better quality blanket in the bedding pack for the sofa sleeper. All in all, a great place to stay. Would stay again.
Spacious and clean suite. We enjoyed our stay. Would have really enjoyed a hot tub in the pool area and maybe a better quality blanket in the bedding pack for the sofa sleeper. All in all, a great place to stay. Would stay again.
4
Barbara
4 maj 2025
·
Stannade 1 natt
Our room was disappointing because there were holes in the wall, AC is loud and rattling, shelf in bedroom broken. Bathroom drains into entire bathroom. I would NOT recommend this hotel.
Our room was disappointing because there were holes in the wall, AC is loud and rattling, shelf in bedroom broken. Bathroom drains into entire bathroom. I would NOT recommend this hotel.
4
Jessica
13 okt. 2024
·
Stannade 1 natt
This hotel has a visible view of the lobby from all rooms which makes it a very loud environment. There are no walls to separate the noise from downstairs dining and bar and lobby from the sounds hitting on your door. Really not enjoyable and super loud
This hotel has a visible view of the lobby from all rooms which makes it a very loud environment. There are no walls to separate the noise from downstairs dining and bar and lobby from the sounds hitting on your door. Really not enjoyable and super loud
6
Hugo
12 dec. 2025
·
Stannade 2 nätter
Potatoes and biscuits were soggy, as if they were setting around in a steam bath for a long time. Bartender was extremely nice. Thenstaff was extremely nice. The room was busted up a bit. Stains in tub and on the walls. We tried to use the pullout couch, but it appeared the sheets hasnt been changed in months on it. Only one light worked in the bathroom. Pillows were comfortable. We were happy with the size of the room, it just needs some TLC.
Potatoes and biscuits were soggy, as if they were setting around in a steam bath for a long time. Bartender was extremely nice. Thenstaff was extremely nice. The room was busted up a bit. Stains in tub and on the walls. We tried to use the pullout couch, but it appeared the sheets hasnt been changed in months on it. Only one light worked in the bathroom. Pillows were comfortable. We were happy with the size of the room, it just needs some TLC.
10
Philip
31 okt. 2024
·
Stannade 1 natt
Overall, great stay in Charleston WV. Spacious room and very comfortable bed. Staff were very friendly and knowledgeable. Though the property is outdated it was clean and well maintained. I would definitely recommend.
Overall, great stay in Charleston WV. Spacious room and very comfortable bed. Staff were very friendly and knowledgeable. Though the property is outdated it was clean and well maintained. I would definitely recommend.
8
KC
14 aug. 2025
·
Stannade 1 natt
Hotel is really starting to need updated
Hotel is really starting to need updated
10
Eric
14 juli 2025
·
Stannade 2 nätter
Close to restaurants right across the street. Rooms were spacious. Breakfast is included and really good. Staff was very nice.
Close to restaurants right across the street. Rooms were spacious. Breakfast is included and really good. Staff was very nice.
10
Tracy
24 sep. 2024
·
Stannade 1 natt
Rooms are very quiet even though downtown. The rooms are VERY spacious. Could use a little updating, but still nice. No fan in the bathroom so waiting for the mirror to defog slowed my morning process. Should let patrons know that feather pillows are in the rooms so allergies are avoided.
Rooms are very quiet even though downtown. The rooms are VERY spacious. Could use a little updating, but still nice. No fan in the bathroom so waiting for the mirror to defog slowed my morning process. Should let patrons know that feather pillows are in the rooms so allergies are avoided.
8
Eric
29 juni 2025
·
Stannade 1 natt
The room was amazing but it got old hearing children through the walls in the next room at 11pm and dogs barking at 8am
The room was amazing but it got old hearing children through the walls in the next room at 11pm and dogs barking at 8am
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personalen beskrivs ofta som vänlig och hjälpsam, med särskilt lovord till shuttle- och frukostteamen, men gäster rapporterar också brister som otrevlig eller svarshushållande reception, kaotisk betjäntservice samt problem vid in- eller utcheckning eller reservationer.
Relaterade gästrecensioner
6
Leslie
16 nov. 2025
·
Stannade 1 natt
Front desk not friendly
Front desk not friendly
10
Mark
24 dec. 2025
·
Stannade 1 natt
Clean room. Very friendly staff.
Clean room. Very friendly staff.
2
Ryan
6 okt. 2024
·
Stannade 1 natt
Reserved a room 5 days in advance. Upon arrival they stated they gave out room to someone else. I reserved a room with a king bed and had to spend my anniversary sleeping in 2 doubles. The staff was unwilling to accommodate. Was also not willing to offer a refund to go elsewhere. So I was basically forced to pay for a room that I did not reserve. I will not be staying at an embassy suites ever again. Nor will I recommend them or Expedia to anyone if this is going to be the ultimate result.
Reserved a room 5 days in advance. Upon arrival they stated they gave out room to someone else. I reserved a room with a king bed and had to spend my anniversary sleeping in 2 doubles. The staff was unwilling to accommodate. Was also not willing to offer a refund to go elsewhere. So I was basically forced to pay for a room that I did not reserve. I will not be staying at an embassy suites ever again. Nor will I recommend them or Expedia to anyone if this is going to be the ultimate result.
10
Amy
5 juni 2025
·
Stannade 2 nätter
The staff was AMAZING!
The staff was AMAZING!
2
Craig
24 sep. 2025
·
Stannade 1 natt
I showed up to find out that the property was sold out and they would not honor my reservation. The manager on site blamed me for having booked through Expedia. He said he had been trying to call me - but my phone showed no missed calls. He had no explanation as to why he didn't leave a voice message. He tried to put me at an affiliated property which was an absolute dump.
I showed up to find out that the property was sold out and they would not honor my reservation. The manager on site blamed me for having booked through Expedia. He said he had been trying to call me - but my phone showed no missed calls. He had no explanation as to why he didn't leave a voice message. He tried to put me at an affiliated property which was an absolute dump.
10
Craig
16 sep. 2025
·
Stannade 1 natt
We thoroughly enjoyed our stay! The staff is really what set this place apart. They had 120 check-ins the day we arrived and yet everyone was friendly, helpful, and efficient. We were sad to find the pool closed, but again, the staff exemplified what hospitality is all about and offered other ways for us to have a 5 star experience, and did it upfront, happily, and without making us feel like an imposition. There’s much to say about the whole place, but what’s important is this: I encountered directly, at least 7 staff, all of whom were exceptional. Embassy Suites has positioned itself first on my list of hotels after this stay, and I hope all our road trips have them along our way!
We thoroughly enjoyed our stay! The staff is really what set this place apart. They had 120 check-ins the day we arrived and yet everyone was friendly, helpful, and efficient. We were sad to find the pool closed, but again, the staff exemplified what hospitality is all about and offered other ways for us to have a 5 star experience, and did it upfront, happily, and without making us feel like an imposition. There’s much to say about the whole place, but what’s important is this: I encountered directly, at least 7 staff, all of whom were exceptional. Embassy Suites has positioned itself first on my list of hotels after this stay, and I hope all our road trips have them along our way!
6
Benjamin
29 sep. 2025
·
Stannade 1 natt
Well I really wanted to like this hotel. It came highly recommended to me from a family member. However things started falling apart soon after checking in. I was given a dirty room as I figured out when there were piles of bed sheets and trash all over the room in a dirty bathroom. I kindly asked the maid to tidy it up and she was super nice. Her name was Stacy and she was the best thing about this hotel without a doubt. She cleaned it without complaining and we chatted a bit and laughed at the situation. Then the manager came up and was all over her for not doing things in particular order and followed her around like a lost puppy. I don't know about you but if somebody interferes with my workflow it's kind of hard to focus. The manager apologized and said he would give me a drink credit for the situation, because a dirty room should have never been rented. However that drink credit never materialized it was just an empty promise. I carried on about my day and woke up the next day for breakfast. The front desk staff at 5:00 told me I had to pay $55 penalty if I checked out before 11:00 a.m., even though it was my checkout day. She checked me out before I had a chance to get stuff out of my room. Another manager had to come and help with that situation. Additionally the parking is across the four-lane road and is very difficult to empty your room and have your car nearby to check to check out, with a 10 minute tow zone. I can't imagine ever going back here.
Well I really wanted to like this hotel. It came highly recommended to me from a family member. However things started falling apart soon after checking in. I was given a dirty room as I figured out when there were piles of bed sheets and trash all over the room in a dirty bathroom. I kindly asked the maid to tidy it up and she was super nice. Her name was Stacy and she was the best thing about this hotel without a doubt. She cleaned it without complaining and we chatted a bit and laughed at the situation. Then the manager came up and was all over her for not doing things in particular order and followed her around like a lost puppy. I don't know about you but if somebody interferes with my workflow it's kind of hard to focus. The manager apologized and said he would give me a drink credit for the situation, because a dirty room should have never been rented. However that drink credit never materialized it was just an empty promise. I carried on about my day and woke up the next day for breakfast. The front desk staff at 5:00 told me I had to pay $55 penalty if I checked out before 11:00 a.m., even though it was my checkout day. She checked me out before I had a chance to get stuff out of my room. Another manager had to come and help with that situation. Additionally the parking is across the four-lane road and is very difficult to empty your room and have your car nearby to check to check out, with a 10 minute tow zone. I can't imagine ever going back here.
10
Alison
7 sep. 2025
·
Stannade 1 natt
The staff at this hotel were great! The highlight was the breakfast (which was phenomenal and included in our stay) and the valet. It was the perfect place to have our pit stop during a long road trip.
The staff at this hotel were great! The highlight was the breakfast (which was phenomenal and included in our stay) and the valet. It was the perfect place to have our pit stop during a long road trip.
10
Connie
18 maj 2025
·
Stannade 1 natt
Staff was exceptional, especially Jerry the bellman/shuttle driver. Nice downtown location, within a few blocks of numerous restaurants, shops, and city plaza. Great breakfast and reception/happy hour, too. We'll be back.
Staff was exceptional, especially Jerry the bellman/shuttle driver. Nice downtown location, within a few blocks of numerous restaurants, shops, and city plaza. Great breakfast and reception/happy hour, too. We'll be back.
4
Belinda
23 nov. 2025
·
Stannade 1 natt
We always stay here when we are in town. This time was less than ideal. Valet parking has been added since we were last here. People were abandoning their cars to check in blocking the entrance and a space for persons to just be dropped off. It was total chaos and the persons performing the valet were not friendly at all. Nor did they help prevent persons from abandoning their cars and moving along. Additionally as someone who comes here and is their place of choice it was not clear where the parking was. On a side note the information on the phone to tell me what to dial to call the desk for help was missing and each bed had one less pillow. Even the pull out bed had only one pillow. :( And the freezer was so full of ice you could hardly use it. These are all small things but it makes one question the care to the attention to detail. Who is overseeing the place. It is slowly going down hill. We will seek a new place to stay moving forward.
We always stay here when we are in town. This time was less than ideal. Valet parking has been added since we were last here. People were abandoning their cars to check in blocking the entrance and a space for persons to just be dropped off. It was total chaos and the persons performing the valet were not friendly at all. Nor did they help prevent persons from abandoning their cars and moving along. Additionally as someone who comes here and is their place of choice it was not clear where the parking was. On a side note the information on the phone to tell me what to dial to call the desk for help was missing and each bed had one less pillow. Even the pull out bed had only one pillow. :( And the freezer was so full of ice you could hardly use it. These are all small things but it makes one question the care to the attention to detail. Who is overseeing the place. It is slowly going down hill. We will seek a new place to stay moving forward.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Det centrala läget är praktiskt för Civic Center, Capitol Market och restauranger. Några gäster tyckte att området runt hotellet och parkeringsgaraget var oinbjudande på natten.
Relaterade gästrecensioner
8
Tonya
27 dec. 2024
·
Stannade 4 nätter
Great property centrally located in Charleston and near the airport. Parking is available but the walk to the parking lot is inconvenient in the winter cold. Rooms could use light paint touch ups
Great property centrally located in Charleston and near the airport. Parking is available but the walk to the parking lot is inconvenient in the winter cold. Rooms could use light paint touch ups
8
Hope
1 sep. 2024
·
Stannade 1 natt
Overall, hotel was pretty nice of the area. The main lobby is beautiful and massive. Very convenient to get in and out. Definitely will stay again. They do not have parking spots and have to park in garage. This about $16 a night so prepare for that. And it’s on the side of the building not attached so you have to walk a bit. Our room smelled like smoke in a nonsmoking room. They tried to hide the smell but was also bearable to sleep in. Bathroom had mold spots and not great but decent. Beds were super comfy! They are definitely working small improvements to each room so overall not bad.
Overall, hotel was pretty nice of the area. The main lobby is beautiful and massive. Very convenient to get in and out. Definitely will stay again. They do not have parking spots and have to park in garage. This about $16 a night so prepare for that. And it’s on the side of the building not attached so you have to walk a bit. Our room smelled like smoke in a nonsmoking room. They tried to hide the smell but was also bearable to sleep in. Bathroom had mold spots and not great but decent. Beds were super comfy! They are definitely working small improvements to each room so overall not bad.
8
Amy
8 aug. 2025
·
Stannade 1 natt
The hotel itself was fine. The common areas were bright and lovely. Our room needed an update. It was pretty outdated-bathroom was dark. The staff was all friendly and they absolutely nailed breakfast-it was amazing. The parking here is awful. The parking garage is about half a block away, not the one that backs up to the hotel, and no easy way to get back to the hotel so you have to carry all your stuff from the car. There are also no exterior signage on the parking garage to indicate that hotel guests should park there. The first Embassy Suites sign is about 100 feet inside the garage and you just have to be looking in order to see it. The outside of the hotel itself is taken care of. The immediate community surrounding the hotel is pretty run down. We stayed here on a Saturday night and there were very few people about. The mall seems pretty empty. The JCPenney across the street from the hotel is empty and closed. It was run down to the point where I felt uncomfortable walking from the parking garage to the hotel with our stuff.
The hotel itself was fine. The common areas were bright and lovely. Our room needed an update. It was pretty outdated-bathroom was dark. The staff was all friendly and they absolutely nailed breakfast-it was amazing. The parking here is awful. The parking garage is about half a block away, not the one that backs up to the hotel, and no easy way to get back to the hotel so you have to carry all your stuff from the car. There are also no exterior signage on the parking garage to indicate that hotel guests should park there. The first Embassy Suites sign is about 100 feet inside the garage and you just have to be looking in order to see it. The outside of the hotel itself is taken care of. The immediate community surrounding the hotel is pretty run down. We stayed here on a Saturday night and there were very few people about. The mall seems pretty empty. The JCPenney across the street from the hotel is empty and closed. It was run down to the point where I felt uncomfortable walking from the parking garage to the hotel with our stuff.
10
Renee
23 juni 2025
·
Stannade 1 natt
I love Embassy Suites and this one is conveniently located in the city. We went to Mountain Stage radio show. It's very close.
I love Embassy Suites and this one is conveniently located in the city. We went to Mountain Stage radio show. It's very close.
8
larry
25 sep. 2024
·
Stannade 1 natt
Nice hotel. Good breakfast bar. Close to Civic Center.
Nice hotel. Good breakfast bar. Close to Civic Center.
8
bethany
5 okt. 2024
·
Stannade 1 natt
The Embassy Suites - Charleston WV- is an older hotel, but is well kept. The staff are friendly and helpful. Our room was clean, spacious and comfortable. Our trip was quick so we did not have time to explore but driving in it did not seem as though there was much to walk to other than the outback steakhouse next-door. For a one night business trip this hotel was perfect and I would recommend it.
The Embassy Suites - Charleston WV- is an older hotel, but is well kept. The staff are friendly and helpful. Our room was clean, spacious and comfortable. Our trip was quick so we did not have time to explore but driving in it did not seem as though there was much to walk to other than the outback steakhouse next-door. For a one night business trip this hotel was perfect and I would recommend it.
10
Shannon
14 juni 2025
·
Stannade 1 natt
The hotel was easy to find and check in went quickly. They also have valet parking and are within walking distance to restaurants.
The hotel was easy to find and check in went quickly. They also have valet parking and are within walking distance to restaurants.
10
Sheila
16 dec. 2024
·
Stannade 1 natt
Convenient location
Convenient location
8
Brian
1 nov. 2025
·
Stannade 1 natt
Super friendly staff, and clean rooms. Free happy hour drinks and snacks!!! Free breakfast is awesome!!! Close to the amazing Capital Market and Historic Downtown District. Parking is a bit annoying especially knowing other hotels in the ate offer free onsite parking. Would have given 5 stars, but the parking really is annoying.
Super friendly staff, and clean rooms. Free happy hour drinks and snacks!!! Free breakfast is awesome!!! Close to the amazing Capital Market and Historic Downtown District. Parking is a bit annoying especially knowing other hotels in the ate offer free onsite parking. Would have given 5 stars, but the parking really is annoying.
10
Eric
14 juli 2025
·
Stannade 2 nätter
Close to restaurants right across the street. Rooms were spacious. Breakfast is included and really good. Staff was very nice.
Close to restaurants right across the street. Rooms were spacious. Breakfast is included and really good. Staff was very nice.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Den kostnadsfria frukosten är en höjdpunkt för många, med nygjorda omeletter och ett brett utbud, även om vissa upplevde att det fanns kalla rätter eller att frukosten stängde tidigt. Kvällsreceptionen uppskattas, medan restaurang-/barservice och kvalitet är varierande.
Relaterade gästrecensioner
8
Craig
15 dec. 2025
·
Stannade 1 natt
Nice room. Breakfast bar was closed when we came down just before 9:00 am. That’s a little early for non business travelers
Nice room. Breakfast bar was closed when we came down just before 9:00 am. That’s a little early for non business travelers
10
Danitra
26 dec. 2025
·
Stannade 1 natt
The breakfast was great
The breakfast was great
10
George
12 okt. 2025
·
Stannade 1 natt
The hotel was beautiful. The cocktail hour was nice, and breakfast was excellent. The room was wonderful. We loved it.
The hotel was beautiful. The cocktail hour was nice, and breakfast was excellent. The room was wonderful. We loved it.
6
John
28 sep. 2024
·
Stannade 1 natt
Dinner in restaurant quite disappointing. Food tasted average and presentation showed no effort to make it look appetizing. Portions were small. Also, breakfast closed at 9:00 am, which is way too early and we saw several guests who were turned away at a couple minutes late.
Dinner in restaurant quite disappointing. Food tasted average and presentation showed no effort to make it look appetizing. Portions were small. Also, breakfast closed at 9:00 am, which is way too early and we saw several guests who were turned away at a couple minutes late.
4
Sherri
27 okt. 2025
·
Stannade 1 natt
Good selection but food was cold.
Good selection but food was cold.
10
John
12 mars 2024
·
Stannade 1 natt
Great all around, especially the complimentary breakfast which has many choices plus an omelet bar.
Great all around, especially the complimentary breakfast which has many choices plus an omelet bar.
10
Tracy
11 aug. 2024
·
Stannade 3 nätter
Great stay with a great breakfast
Great stay with a great breakfast
10
Lisa
26 juli 2025
·
Stannade 1 natt
Great breakfast. Beautiful facility.
Great breakfast. Beautiful facility.
6
Toni
25 okt. 2025
·
Stannade 1 natt
Room was great. The breakfast bar, the food was COLD!!! Such a let down! We were really looking forward to the breakfast bar. Staff was kind and helpful. I seriously didn't like the valet parking. It was way too expensive and it was totally confusing to use.
Room was great. The breakfast bar, the food was COLD!!! Such a let down! We were really looking forward to the breakfast bar. Staff was kind and helpful. I seriously didn't like the valet parking. It was way too expensive and it was totally confusing to use.
10
Alison
7 sep. 2025
·
Stannade 1 natt
The staff at this hotel were great! The highlight was the breakfast (which was phenomenal and included in our stay) and the valet. It was the perfect place to have our pit stop during a long road trip.
The staff at this hotel were great! The highlight was the breakfast (which was phenomenal and included in our stay) and the valet. It was the perfect place to have our pit stop during a long road trip.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Dominic
för 4 veckor sedan
·
Stannade 1 natt
Great , in the middle of downtown! Very convenient
Great , in the middle of downtown! Very convenient
6
Lee
förra månaden
·
Stannade 1 natt
Mixed feelings about this hotel. On one hand the location was good, the room was spacious and clean, and the breakfast was great. Lots of choice including made to order omelettes. Now the negatives. Unloading our vehicle was awful with a complete jam at the entrance and the parking is round the block. The biggest issue was the alarm went off about 4 times after midnight and we were eventually told it was because of some humidity issue. A real lack of communication for all the guests meant we all were on the main balcony not having a clue. Finally I have mixed feelings on the pool. On one hand it was clean but on the other it was too cold with a real lack of seating around it
Mixed feelings about this hotel. On one hand the location was good, the room was spacious and clean, and the breakfast was great. Lots of choice including made to order omelettes. Now the negatives. Unloading our vehicle was awful with a complete jam at the entrance and the parking is round the block. The biggest issue was the alarm went off about 4 times after midnight and we were eventually told it was because of some humidity issue. A real lack of communication for all the guests meant we all were on the main balcony not having a clue. Finally I have mixed feelings on the pool. On one hand it was clean but on the other it was too cold with a real lack of seating around it
10
Rob
förra månaden
·
Stannade 1 natt
Perfect stay and the room was super clean and accommodating.
Perfect stay and the room was super clean and accommodating.
10
Matthew
15 aug. 2026
·
Stannade 1 natt
Happy hour and breakfast were good. Would stay again.
Happy hour and breakfast were good. Would stay again.
6
Brenda
12 aug. 2026
·
Stannade 1 natt
The property is tired. The staff seemed blasé. They were bored and/or indifferent. They were just going thru the motions, or they did know how to effervesce, which is something have seen in most Embassy properties.
The property is tired. The staff seemed blasé. They were bored and/or indifferent. They were just going thru the motions, or they did know how to effervesce, which is something have seen in most Embassy properties.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-15: NO DATA
- 2026-09-16: 241.61047651702881USD
- 2026-09-17: 167.74080218536378USD
- 2026-09-18: 607.3308039001465USD
- 2026-09-19: 154.17965249176027USD
- 2026-09-20: 143.8455963256073USD
- 2026-09-21: 170.22234533615114USD
- 2026-09-22: 198.80087024871827USD
- 2026-09-23: 261.7123854762268USD
- 2026-09-24: 138.83188639595033USD
- 2026-09-25: 141.8257716318512USD
- 2026-09-26: 221.75975014068604USD
- 2026-09-27: 163.80704539215088USD
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 121.84586438461304USD
- 2026-10-01: 210.7703229840088USD
- 2026-10-02: NO DATA
- 2026-10-03: 475.18582016326906USD
- 2026-10-04: 129.84083443611146USD
- 2026-10-05: 209.75315229629518USD
- 2026-10-06: 225.7454150683594USD
- 2026-10-07: 161.4755431439209USD
- 2026-10-08: 246.754519854126USD
- 2026-10-09: 156.8239936289978USD
- 2026-10-10: 236.73449030548096USD
- 2026-10-11: 150.80996995834352USD
- 2026-10-12: NO DATA
- 2026-10-13: 195.7752418688965USD
- 2026-10-14: 238.74249050216676USD
- 2026-10-15: 155.8203190562439USD
- 2026-10-16: 230.73046115020753USD
- 2026-10-17: 189.46463799270632USD
- 2026-10-18: 137.97285076057435USD
- 2026-10-19: 265.0869596914673USD
- 2026-10-20: 193.80720213775635USD
- 2026-10-21: 181.035759927063USD
- 2026-10-22: 148.53792451904297USD
- 2026-10-23: 217.02409185195924USD
- 2026-10-24: 181.19565457717897USD
- 2026-10-25: 137.6053851585388USD
- 2026-10-26: 147.3760445100403USD
- 2026-10-27: 215.47564580703735USD
- 2026-10-28: 147.67308221099853USD
- 2026-10-29: 162.45400268051148USD
- 2026-10-30: 175.18617066879273USD
- 2026-10-31: 137.822889039917USD
- 2026-11-01: 129.84083443611146USD
- 2026-11-02: 159.6487815184021USD
- 2026-11-03: 190.91628856384278USD
- 2026-11-04: 255.74557181396486USD
- 2026-11-05: 201.8887707939148USD
- 2026-11-06: 213.7573457885742USD
- 2026-11-07: 200.46456994812013USD
- 2026-11-08: 151.35634266448974USD
- 2026-11-09: 174.65625020187377USD
- 2026-11-10: 243.4296014881897USD
- 2026-11-11: 237.81342287521363USD
- 2026-11-12: 147.1835797050476USD
- 2026-11-13: 137.77803689254762USD
- 2026-11-14: 130.83983727676392USD
- 2026-11-15: 129.83351450935365USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 21 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort och bankkort; ingen kontantbetalning.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor och fönstergaller.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av CleanStay (Hilton).
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter).
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för wi-fi på rummet: USD 9.95 per dag (avgiften kan variera)
- Avgift för flygtransfer: USD 5.00 per person (enkel resa)
- Avgift för flygtransfer per barn: USD 5.00 (enkel resa), (ålder från 5 till 10 år)
- Parkeringsavgift: USD 12 per natt
- Avgift för husdjur: USD 75 per boende per vistelse
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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