Courtyard by Marriott Richmond Northwest

Fine

The stay was just okay. The staff was very kind. The handicapped room was clean. The shower was terrible. There was very little water pressure and the shower did not drain properly so water went all over the floor making it very dangerous for someone with mobility issues. The television did.not work.

It was good

Stayed for one night while passing through. Stayed here in 2023 & loved It, however this time around was a completely different experience. I checked in late at night and was leaving early the next day, but I couldn’t sleep. The mattress was terrible. The room and bathroom were extremely outdated and had a broken tub, dirty carpets. The room had a smoke smell. The AC was barely working. Definitely wouldn’t stay here a third time.

Great staff, especially Minnie at the front desk. Nice clean hotel. Easy in and out.