TownePlace Suites by Marriott Texarkana

Hotel was in an area near a paper mill so smell was awful. Parking lot was being repaved with no mention of other places to park. Area not good overall. TV in room was to the right of the bed which was awkward. Air and fridge/freezer were turned off.

Extreme happy. We visit Texarkana once a month to visit family. Never stayed here before, so was a little apprehensive. Our regular hotel waa booked out , due to me forgetting to make the reservation in advance. So pleased with this place it will be where we stay from now on! The pool was awesome, the room was amazing . We had the 1 bedroom suite and it had a real stove full size fridge and a table with 4 chairs. Also had a work desk and a couch. The couch did not fold out but that was ok. Very nice place. Good price too!

They had construction going until 9pm. Called mgmt and nothing was done. Would not stay here again.

Property is in desperate need of upgrade. I was happy to see materials in the parking lot to begin upgrades.

Our room was nice and cold when we entered so we didn’t have to wait for it to be cool in this Texas heat which was very appreciated. The breakfast every morning was a plus. We loved how quiet it was at night. Easy access to highway. We also used the laundry facilities which was great to have. Also the ice machine to dispense ice when needed. Overall wonderful stay. Also the front desk ladies were all very nice.

To start, there was no warning when we booked the room for the weekend that the hotel was currently under remodeling/construction. No clear labeling that the pool was an outside pool in the hotel descriptions, so kids were petulant that they could not swim. Was hard to find a working door to even get in to the hotel to find where to check in. Most of the hotel parking was taken up by construction equipment or storage trailers. Once we got inside and checked in, the room had a funky smell. The elevator was jerky and lurched in quite a concerning manner every time it reached the 4th floor. There was a lack of clean dishes in the cupboards in kitchenette - had to clean things before i could use them. The mattress on the hideabed couch was stained and disgusting. The tv in the room woth the desk did not work. All the swtiches with gfi had to be activated because they had been tripped. Breakfast was quite sad and pathetic - no milk for cereal, quite limited options. If we had known, we would have just packed breakfast goods. The one baking tray provided in tge room did not actually fit inside the tiny oven - why even have it? No clear wifi password was included at check-in. The mattresses felt like they were not properly supported by the bedframes, and were not comfortable- woke up with neck and back pain both days of our stay. Highly disappointing hotel stay. Will not stay there again. Do not recommend.

Hotel is under renovations so limited parking only one elevator for customers to use. Rooms are very nice we had a updated one. We love the location of this hotel easy to return for our trip and finding restaurants. Once all rooms are completed this hotel well be a 5 star. Best breakfast too.

Well it would have been great except it caught on fire and flooded due to the sprinkler system, and they cut the water off for hours.

The property was under construction so it is really hard to accurately review the cleanliness of the lobby. When we first arrived they gave us a room that didn’t have an oven and we required an own so we had to move rooms. The room we moved to had a funny smell and was not the cleanest. There were not enough pillows, towels or silverware in our room. Had the hotel not been under construction I would not return but since they are remodeling I would consider giving it another try.

Even though the hotel is undergoing renovations, staff was very courteous & helpful.

Great property with super friendly employees! The room was spotless. I will definitely go back.

Clean and quiet. Perfect for our road-trip stop for resting with 3 little kids.

Very clean and amazing staff

Unfortunately this property is below standards. The front desk and management are very courteous but the property is not clean. The sheets smelled and were stained , it was very uncomfortable. My rate was non refundable at I decided to stay, but never again. Pay the extra money, you will not regret it .

Nice and clean. Super for a suite.

Staff was great. Room was dirty. Although the linens seemed to have been changed, dishes cleaned, the carpets, bathroom and furniture needs to be vacuumed and washed. The bathroom especially had dirty walls and corners.

We were in a double Queen suite. The shower curtain had mold on it. The refrigerator was dirty and had hair in it. The beds…. They literally put 2 Queen beds on frames that were way too small!! So when you sat or laid on the bed, you and the bed were on a constant tilt. This experience was HORRIBLE

Hotel was run down and dirty. Our drapes had holes in them and there were stains on the sofa and carpet.

Very clean and easy check-in.

Property was filthy. Rooms were dirty and smelled like marijuana. Not family friendly

Hotel was in an area near a paper mill so smell was awful. Parking lot was being repaved with no mention of other places to park. Area not good overall. TV in room was to the right of the bed which was awkward. Air and fridge/freezer were turned off.

The room was amazing! Extremely comfortable.

The bed was so comfortable I didn't want to leave! I will be back

To start, there was no warning when we booked the room for the weekend that the hotel was currently under remodeling/construction. No clear labeling that the pool was an outside pool in the hotel descriptions, so kids were petulant that they could not swim. Was hard to find a working door to even get in to the hotel to find where to check in. Most of the hotel parking was taken up by construction equipment or storage trailers. Once we got inside and checked in, the room had a funky smell. The elevator was jerky and lurched in quite a concerning manner every time it reached the 4th floor. There was a lack of clean dishes in the cupboards in kitchenette - had to clean things before i could use them. The mattress on the hideabed couch was stained and disgusting. The tv in the room woth the desk did not work. All the swtiches with gfi had to be activated because they had been tripped. Breakfast was quite sad and pathetic - no milk for cereal, quite limited options. If we had known, we would have just packed breakfast goods. The one baking tray provided in tge room did not actually fit inside the tiny oven - why even have it? No clear wifi password was included at check-in. The mattresses felt like they were not properly supported by the bedframes, and were not comfortable- woke up with neck and back pain both days of our stay. Highly disappointing hotel stay. Will not stay there again. Do not recommend.

The tv and internet did not work in my room and my kids did not enjoy it

Hotel is under renovations so limited parking only one elevator for customers to use. Rooms are very nice we had a updated one. We love the location of this hotel easy to return for our trip and finding restaurants. Once all rooms are completed this hotel well be a 5 star. Best breakfast too.

Nice staff. Clean and spacious room.

Property was under renovation so can't say much about those things, BUT they cut costs SO much that when you go to watch TV, they offer NO satellite or cable TV. Even Motel 6 offers satellite TV, this is a Marriott Hotel. You have to use your own subscription to watch Netflix, your own subscription to watch Prime movies, and you get NO Fox News, no HGTV, no Hallmark. If it costs this hotel money, you don't get it. They offer PLUTO TV which is free and useless. Thanks...

Absolutely loved this place. The size of the 2 room was perfect for our family. Our kids made friends with housekeeping. Will for sure be back when staying in Texarkana again.

We were in a double Queen suite. The shower curtain had mold on it. The refrigerator was dirty and had hair in it. The beds…. They literally put 2 Queen beds on frames that were way too small!! So when you sat or laid on the bed, you and the bed were on a constant tilt. This experience was HORRIBLE

Breakfast was not much and what they had was not good. And the coffee was absolutley terrible. And when i asked them.to make more they wouldnt

Great property with super friendly employees! The room was spotless. I will definitely go back.

Our room was nice and cold when we entered so we didn’t have to wait for it to be cool in this Texas heat which was very appreciated. The breakfast every morning was a plus. We loved how quiet it was at night. Easy access to highway. We also used the laundry facilities which was great to have. Also the ice machine to dispense ice when needed. Overall wonderful stay. Also the front desk ladies were all very nice.

Clean and the staff was friendly.

Very clean and amazing staff

Very friendly and professional staff from the front desk to housekeeping! Location was nice and secure. Will stay again.

The hotel was great but a mistake was made as far as booking and I feel like they’re giving me the run around with trying to fix it

Very professional and accommodating front desk. All my needs were met and I had a wonderful stay

Staff was great. Room was dirty. Although the linens seemed to have been changed, dishes cleaned, the carpets, bathroom and furniture needs to be vacuumed and washed. The bathroom especially had dirty walls and corners.

Love it there awesome staff

My hotel is located across the road from the hospital where I work. As I commute nearly an hour to work, when bad weather is in the forecast I try to get a room nearby for my safety and convenience. Usually the hospital will purchase blocks of rooms for its associates who live out of town. This time they did not. I had stayed at Townesuites before and found them to be very nice and reasonable. This is why I chose this particular place to stay during an ice storm.

Hotel was in an area near a paper mill so smell was awful. Parking lot was being repaved with no mention of other places to park. Area not good overall. TV in room was to the right of the bed which was awkward. Air and fridge/freezer were turned off.

Good location in Texarkana

Clean and quiet. Perfect for our road-trip stop for resting with 3 little kids.

Our room was nice and cold when we entered so we didn’t have to wait for it to be cool in this Texas heat which was very appreciated. The breakfast every morning was a plus. We loved how quiet it was at night. Easy access to highway. We also used the laundry facilities which was great to have. Also the ice machine to dispense ice when needed. Overall wonderful stay. Also the front desk ladies were all very nice.

Hotel is under renovations so limited parking only one elevator for customers to use. Rooms are very nice we had a updated one. We love the location of this hotel easy to return for our trip and finding restaurants. Once all rooms are completed this hotel well be a 5 star. Best breakfast too.

Very friendly and professional staff from the front desk to housekeeping! Location was nice and secure. Will stay again.

Nice quiet place.

Breakfast was not much and what they had was not good. And the coffee was absolutley terrible. And when i asked them.to make more they wouldnt

Our room was nice and cold when we entered so we didn’t have to wait for it to be cool in this Texas heat which was very appreciated. The breakfast every morning was a plus. We loved how quiet it was at night. Easy access to highway. We also used the laundry facilities which was great to have. Also the ice machine to dispense ice when needed. Overall wonderful stay. Also the front desk ladies were all very nice.

To start, there was no warning when we booked the room for the weekend that the hotel was currently under remodeling/construction. No clear labeling that the pool was an outside pool in the hotel descriptions, so kids were petulant that they could not swim. Was hard to find a working door to even get in to the hotel to find where to check in. Most of the hotel parking was taken up by construction equipment or storage trailers. Once we got inside and checked in, the room had a funky smell. The elevator was jerky and lurched in quite a concerning manner every time it reached the 4th floor. There was a lack of clean dishes in the cupboards in kitchenette - had to clean things before i could use them. The mattress on the hideabed couch was stained and disgusting. The tv in the room woth the desk did not work. All the swtiches with gfi had to be activated because they had been tripped. Breakfast was quite sad and pathetic - no milk for cereal, quite limited options. If we had known, we would have just packed breakfast goods. The one baking tray provided in tge room did not actually fit inside the tiny oven - why even have it? No clear wifi password was included at check-in. The mattresses felt like they were not properly supported by the bedframes, and were not comfortable- woke up with neck and back pain both days of our stay. Highly disappointing hotel stay. Will not stay there again. Do not recommend.

Hotel is under renovations so limited parking only one elevator for customers to use. Rooms are very nice we had a updated one. We love the location of this hotel easy to return for our trip and finding restaurants. Once all rooms are completed this hotel well be a 5 star. Best breakfast too.