Four Points by Sheraton Santo Domingo

My mother's flight was delayed and then cancelled. This was the perfect option near the airport. Thank you to all the staff that assisted her very early in the morning 🙏

The small staff they have is lazy and inattentive. I tried to order at the restaurant, but they seemed more interested in looking at their phones than serving guests. The electricity kept cutting out constantly, which was very frustrating. The only positive thing about this hotel is how close it is to the airport.

No hot water. Facilities in run down condition. Breakfast OK, but limited as compared to other hotels.

Hotel is under construction so only the old rooms were available. Kids wanted to sleep in the rental car

Yes, room was very clean and staff very friendly