Serenade Punta Cana Beach & Spa Resort
192 $
/ Nacht
Ø-Preis September
Preise für Serenade Punta Cana Beach & Spa Resort
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
192 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Serenade Punta Cana Beach & Spa Resort liegt der Preis pro Nacht im günstigsten Monat (September) durchschnittlich bei 192 $ und im teuersten Monat (März) bei 489 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 299 $ |
| Februar | 372 $ |
| März | 489 $ |
| April | 380 $ |
| Mai | 221 $ |
| Juni | 305 $ |
| Juli | 255 $ |
| August | 248 $ |
| September | 192 $ |
| Oktober | 209 $ |
| November | 240 $ |
| Dezember | 265 $ |
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Sep · 192 $
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Am teuersten: März (ca. 489 $)
Am günstigsten: September (ca. 192 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Es stehen 3 Außenpools zur Verfügung, aber auch der Privatstrand ist einen Besuch wert. Zu den Highlights, die diese Unterkunft bietet, gehö...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Es stehen 3 Außenpools zur Verfügung, aber auch der Privatstrand ist einen Besuch wert. Zu den Highlights, die diese Unterkunft bietet, gehören zudem kostenloses WLAN, ein Spielzimmer/Arcade-Spiele und ein Souvenirladen/Kiosk. Wenn du einen Tag in einem Themenpark in der Nähe geplant hast, kannst du mit dem Shuttle (gegen Gebühr) anreisen.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und mehrsprachiges Personal. Für Veranstaltungen beherbergt diese Unterkunft 3 Tagungsräume. Ein Shuttle zum Busbahnhof wird kostenlos angeboten. Außerdem findet sich Folgendes vor Ort: Parken ohne Service (kostenlos).
Gastronomie
Still deinen Durst an einer der 5 Bars/Lounges oder 2 Poolbars. Ein inbegriffenes Frühstücksbuffet wird täglich von 07:00 Uhr bis 10:00 Uhr angeboten.
Zimmer
Fühl dich in einem der 603 klimatisierten Zimmer mit kostenlose Minibar und Flachbildfernseher wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Es gibt eigene Badezimmer mit Duschen, die über Regenduschen und kostenlose Toilettenartikel verfügen. Zur Austattung gehören Telefone ebenso wie Safes und Schreibtische.
Standort
Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana liegt am Ufer, 15 Minuten Fahrt von Cabeza de Toro Beach und Downtown Punta Cana entfernt. Diese Unterkunft mit All-inclusive-Leistungen ist 13,3 km von Playa Bavaro und 19,3 km von Strand von Punta Cana entfernt.
Was ist in der Nähe?
Laguna Bavaro(0.6 Meilen)
Cabeza de Toro Beach(1 Meilen)
Carol Downtown Mall(4.9 Meilen)
Downtown Punta Cana(5 Meilen)
Coco Bongo Punta Cana(5 Meilen)
San Juan Shopping Center(5 Meilen)
Sirena Markt(5.1 Meilen)
Caribbean Cinemas(5.2 Meilen)
Bavaro Abenteuerpark(5.7 Meilen)
Bávaro Stadtzentrum(5.7 Meilen)
Cocotal Golf & Country Club(7.5 Meilen)
Manati Park(7.5 Meilen)
Barceló Bávaro Kongresszentrum(7.8 Meilen)
Rafa-Nadal-Tenniszentrum Punta Cana(8.1 Meilen)
Fun Republic(8.1 Meilen)
Der nächstgelegene größere Flughafen ist Flughafen Punta Cana (PUJ)(10.1 Meilen)
Standort
Carretera Cabeza de Toro, Punta Cana, Dominikanische Republik
Laguna Bavaro (0.6 Meilen)
Cabeza de Toro Beach (1 Meilen)
Carol Downtown Mall (4.9 Meilen)
Downtown Punta Cana (5 Meilen)
Coco Bongo Punta Cana (5 Meilen)
San Juan Shopping Center (5 Meilen)
Zimmeroptionen
2
Premium-Suite, 2 Bäder, eingeschränkter Meerblick
Zimmerdetails
2 Große Doppelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 5
1055 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
34
Luxury-Suite, 2 Bäder
Zimmerdetails
2 Große Doppelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 4
1055 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
18
Luxury-Zimmer, Poolzugang
Zimmerdetails
2 Doppelbetten
1 Großes Doppelbett
und 1 Schlafsofa
Anzahl Schlafplätze 2
538 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
16
Premium-Suite, Whirlpool, Meerseite
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
Anzahl Schlafplätze 2
840 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
15
Superior-Zimmer, Whirlpool, eingeschränkter Meerblick
Zimmerdetails
2 Große Doppelbetten
Anzahl Schlafplätze 2
980 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates WohnzimmerPrivater Whirlpool im FreienEigener Whirlpool
2
Premium-Suite, 2 Bäder
Zimmerdetails
2 Große Doppelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 3
1055 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
17
Luxury-Zimmer, Gartenblick
Zimmerdetails
2 Französische Doppelbetten
Anzahl Schlafplätze 2
538 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
Gästebewertungen zu Serenade Punta Cana Beach & Spa Resort
8
Sehr gut
Basierend auf 7.082 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Das Serenade Punta Cana Beach & Spa Resort erhält gemischte Bewertungen. Die Gäste loben das freundliche Personal, die geräumigen Zimmer und die Pools, während andere von unbeständigem Service, Wartungsproblemen und heißen Gemeinschaftsbereichen ohne funktionierende Klimaanlage in Restaurants und der Lobby berichten.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Das Serenade Punta Cana Beach & Spa Resort erhält gemischte Bewertungen. Die Gäste loben das freundliche Personal, die geräumigen Zimmer und die Pools, während andere von unbeständigem Service, Wartungsproblemen und heißen Gemeinschaftsbereichen ohne funktionierende Klimaanlage in Restaurants und der Lobby berichten.
Die Meinungen zum Essen gehen weit auseinander: Einige genießen die Buffets und die à-la-carte-Restaurants, wie das Teppanyaki-Restaurant, während viele die Gerichte als fade oder wiederholend empfinden und mehrere von unbequemen Speisesituationen aufgrund fehlender Klimaanlage und gelegentlichen hygienischen Problemen am Buffet berichten. Pools, Wasserrutschen und der Strandzugang sind beliebt, aber Algen beeinträchtigen oft das Schwimmen und die nahegelegene Baustelle kann die Aussicht, den Lärm oder die Gerüche beeinflussen. Erwarten Sie eine preisgünstige, familienorientierte Resort-Erfahrung mit Abstrichen bei Beständigkeit und Instandhaltung.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Mehrere Pools, Wasserrutschen und Bars sind ein Highlight, und der Spa erhält regelmäßig Lob. Allerdings funktioniert die Klimaanlage in Gemeinschaftsbereichen (Restaurants, Lobby) oft nicht, Aufzüge und die Leinwand im Theater sind manchmal defekt, und das WLAN kann instabil sein.
Ähnliche Gästebewertungen
6
maria
21. Okt. 2025
·
Aufenthalt am 5 Nächte
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
10
June Rose
14. Nov. 2025
·
Aufenthalt am 15 Nächte
Clean room, food excellent, good variety, issue building 7 with elevators. I was eventually moved to the first floor as I am handicapped and unable to clin the stairs. Staff very helpful.
Clean room, food excellent, good variety, issue building 7 with elevators. I was eventually moved to the first floor as I am handicapped and unable to clin the stairs. Staff very helpful.
10
Pedro l
11. Okt. 2025
·
Aufenthalt am 4 Nächte
The super clean room, the staff very ate to and willing to help in everything possible to your needs, and the balcony a spectacular view.. As for the air conditioning of the excellence room, I think there is a lack of fan in the sport bar in the coffee area and more entertainment both day and night
The super clean room, the staff very ate to and willing to help in everything possible to your needs, and the balcony a spectacular view.. As for the air conditioning of the excellence room, I think there is a lack of fan in the sport bar in the coffee area and more entertainment both day and night
6
Jonathan
5. Nov. 2025
·
Aufenthalt am 7 Nächte
Check in was fast and easy. So was checkout. Resort was clean. "Upgraded" our room only to be in a building with no working elevator for the entire week we were here, and we were on the 4th floor!!! Food was ok. Some drinks were good others not. Some staff warmed up to us, but most were very dry and not friendly, but seems it's a Punta Cana thing.
Check in was fast and easy. So was checkout. Resort was clean. "Upgraded" our room only to be in a building with no working elevator for the entire week we were here, and we were on the 4th floor!!! Food was ok. Some drinks were good others not. Some staff warmed up to us, but most were very dry and not friendly, but seems it's a Punta Cana thing.
8
Tanis
4. Okt. 2025
·
Aufenthalt am 7 Nächte
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
6
Edward
26. Okt. 2025
·
Aufenthalt am 8 Nächte
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
4
Byron Jose Ortega
21. Aug. 2025
·
Aufenthalt am 5 Nächte
The restaurants doesn’t have A/C, the food in the restaurants are so so, the hotel need better management.
The restaurants doesn’t have A/C, the food in the restaurants are so so, the hotel need better management.
8
Weronika
7. Sept. 2025
·
Aufenthalt am 5 Nächte
Beautiful and modern. Great pools and service. Some little Maintenance needed. Towels need to be replaced. Small renovation/ details would keep the luxury feeling that is unfortunately fading. Variety of food and beverages. Lots of great entertainment.
Beautiful and modern. Great pools and service. Some little Maintenance needed. Towels need to be replaced. Small renovation/ details would keep the luxury feeling that is unfortunately fading. Variety of food and beverages. Lots of great entertainment.
10
Luz
17. Nov. 2025
·
Aufenthalt am 2 Nächte
We had a wonderful family stay at the hotel. The food and beverage options were excellent, and the sleep quality was outstanding. The property is beautiful, and our kids especially loved the pool slides and the kids club. Overall, a great experience. We’d happily return!
We had a wonderful family stay at the hotel. The food and beverage options were excellent, and the sleep quality was outstanding. The property is beautiful, and our kids especially loved the pool slides and the kids club. Overall, a great experience. We’d happily return!
6
John
14. Nov. 2025
·
Aufenthalt am 3 Nächte
The 1 pool bar was good but the countertop was piping hot The pool closest to our room was closed. They also need more cocktail servers.
The 1 pool bar was good but the countertop was piping hot The pool closest to our room was closed. They also need more cocktail servers.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Viele Gäste erwähnen saubere Zimmer und gepflegte Bereiche. Andere berichten von abgenutzten Handtüchern, muffigen oder Abwassergerüchen und wiederkehrenden Fliegen oder Kakerlaken in Buffet-/Gemeinschaftsbereichen sowie gelegentlichen Lecks.
Ähnliche Gästebewertungen
6
Nancy
19. Nov. 2025
·
Aufenthalt am 5 Nächte
Towels were old and gray. Disgusting, not only would I not use them to dry my dog, I would not use them to dry my car. They were literally rags, I just don’t get it. They are very pushy trying to get you to join their membership. Even after telling the guy Edwardo that we were not interested in purchasing anything. They are body snatchers. 2 hours of our lives we will never get back. Staff however were amazing and very accommodating.
Towels were old and gray. Disgusting, not only would I not use them to dry my dog, I would not use them to dry my car. They were literally rags, I just don’t get it. They are very pushy trying to get you to join their membership. Even after telling the guy Edwardo that we were not interested in purchasing anything. They are body snatchers. 2 hours of our lives we will never get back. Staff however were amazing and very accommodating.
6
Awilda Acevedo
19. Aug. 2025
·
Aufenthalt am 7 Nächte
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
6
José
26. Nov. 2025
·
Aufenthalt am 4 Nächte
My wife and I stayed at Serenade Punta Cana for four days, and overall we had a good experience. From the moment we arrived, we received great service: Ronni took excellent care of us at check-in, and all the floor staff were always friendly, attentive, and willing to help. The facilities are nice, the atmosphere is relaxing, and the overall service was satisfactory. However, we do want to highlight an important negative point: during the four days we stayed there, we saw cockroaches in the buffet area every single day. It was uncomfortable and should be addressed urgently to maintain the quality and hygiene of the establishment. Aside from that issue, everything else was very good, and we truly appreciated the staff’s attention.
My wife and I stayed at Serenade Punta Cana for four days, and overall we had a good experience. From the moment we arrived, we received great service: Ronni took excellent care of us at check-in, and all the floor staff were always friendly, attentive, and willing to help. The facilities are nice, the atmosphere is relaxing, and the overall service was satisfactory. However, we do want to highlight an important negative point: during the four days we stayed there, we saw cockroaches in the buffet area every single day. It was uncomfortable and should be addressed urgently to maintain the quality and hygiene of the establishment. Aside from that issue, everything else was very good, and we truly appreciated the staff’s attention.
8
Tanis
4. Okt. 2025
·
Aufenthalt am 7 Nächte
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
8
Darya
20. Nov. 2025
·
Aufenthalt am 7 Nächte
Staff is amazing, food was tasty, the beach and pools were great. There were many mosquitoes in the room, and staff did not have repellents to help with this. Also, there were some cockroaches in the buffet and public washrooms, but not in the rooms.
Staff is amazing, food was tasty, the beach and pools were great. There were many mosquitoes in the room, and staff did not have repellents to help with this. Also, there were some cockroaches in the buffet and public washrooms, but not in the rooms.
8
Ateba Ndzana
17. Nov. 2025
·
Aufenthalt am 4 Nächte
Spotless room
Spotless room
10
Carlisa
26. Nov. 2025
·
Aufenthalt am 5 Nächte
The hotel was beautiful, the staff were extreme pleasant. The views from the room was amazing. The only thing I did not like was the smell of the suite, it was a little musty
The hotel was beautiful, the staff were extreme pleasant. The views from the room was amazing. The only thing I did not like was the smell of the suite, it was a little musty
2
Santiago A
5. Nov. 2025
·
Aufenthalt am 5 Nächte
Mala experiencia encontré cucaracha en el restaurant y fue algo asqueroso Algunos meseros groseros las instalaciones sucias No me limpiearon la habitación 1 día muy caro para el servicio que dan
Mala experiencia encontré cucaracha en el restaurant y fue algo asqueroso Algunos meseros groseros las instalaciones sucias No me limpiearon la habitación 1 día muy caro para el servicio que dan
2
nafeesah
14. Nov. 2025
·
Aufenthalt am 4 Nächte
Buffet has roaches, buffet ceiling leaks, staff rude. Stay away
Buffet has roaches, buffet ceiling leaks, staff rude. Stay away
10
Kerecia
29. Nov. 2025
·
Aufenthalt am 3 Nächte
Clean rooms, great amenities
Clean rooms, great amenities
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind im Allgemeinen geräumig und komfortabel, und viele schätzen die Optionen mit direktem Poolzugang und einige Aussichten. Zu den gemeldeten Nachteilen gehören Ausfälle der Klimaanlage oder des Telefons/Sichers, fehlende Privatsphäre in den Badezimmern, Lärm von gemeinsamen Pools mit direktem Zugang oder von der nahegelegenen Baustelle sowie veraltete oder abgenutzte Ausstattung.
Ähnliche Gästebewertungen
10
Angelita Rivera
24. Nov. 2025
·
Aufenthalt am 4 Nächte
Encantados con el personal en general. Habitaciones y hotel excelentes
Encantados con el personal en general. Habitaciones y hotel excelentes
8
Barbara N
28. Nov. 2025
·
Aufenthalt am 6 Nächte
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
10
Joey
28. Okt. 2025
·
Aufenthalt am 5 Nächte
Staff was fantastic! Food was good, room was very clean. Only issue is for a family stay, the bathroom has a window into the bedroom. Heard after the fact some people bring clips and a shower curtain to hang for privacy
Staff was fantastic! Food was good, room was very clean. Only issue is for a family stay, the bathroom has a window into the bedroom. Heard after the fact some people bring clips and a shower curtain to hang for privacy
6
Vanessa Paola
21. Okt. 2025
·
Aufenthalt am 5 Nächte
AC in room wasn't working and front desk was rude when I let them know I needed it fixed. They also made me wait all day before letting me move into a new room after they said they couldn't fix the issue.
AC in room wasn't working and front desk was rude when I let them know I needed it fixed. They also made me wait all day before letting me move into a new room after they said they couldn't fix the issue.
6
Tieshia Latrice
22. Okt. 2025
·
Aufenthalt am 5 Nächte
My room didn’t have AC and I took two days to be moved.
My room didn’t have AC and I took two days to be moved.
10
Nicolle Anne Campbell
16. Okt. 2025
·
Aufenthalt am 5 Nächte
Balcony view was okay as there is construction happening. I love the room temperature.
Balcony view was okay as there is construction happening. I love the room temperature.
6
Lindsey
22. Nov. 2025
·
Aufenthalt am 4 Nächte
Room had several maintenance issues. It had plumbing issues where shower and toilet both leaked water and kept the floor wet all the time. Ceiling began leaking on last day. We let the front desk know but no one came that we know of. Also - if you have a swim up room, just know that it can be loud because the room pools are shared - it’s not your own personal pool. Overall, it’s clear these are older rooms that have lots of issues. We were also on the side where there is construction going on building a new resort next to us. So, our view out our back door was a construction fence.
Room had several maintenance issues. It had plumbing issues where shower and toilet both leaked water and kept the floor wet all the time. Ceiling began leaking on last day. We let the front desk know but no one came that we know of. Also - if you have a swim up room, just know that it can be loud because the room pools are shared - it’s not your own personal pool. Overall, it’s clear these are older rooms that have lots of issues. We were also on the side where there is construction going on building a new resort next to us. So, our view out our back door was a construction fence.
6
Young Sun
11. Nov. 2025
·
Aufenthalt am 4 Nächte
Construction noise throughout stay. Rooms cleanliness so so.
Construction noise throughout stay. Rooms cleanliness so so.
10
LUIS
21. Nov. 2025
·
Aufenthalt am 4 Nächte
Rooms were clean and spacious. Service was good
Rooms were clean and spacious. Service was good
10
Vanessa
19. Okt. 2025
·
Aufenthalt am 6 Nächte
Rooms were very clean and Ac was nice after a long day in the sun the mini bar was filled daily and the concordance of room service was perfect. 10/10 would absolutely return to this resort. Oh and the spa gave a very nice massage, the food was good and had a great selection!
Rooms were very clean and Ac was nice after a long day in the sun the mini bar was filled daily and the concordance of room service was perfect. 10/10 would absolutely return to this resort. Oh and the spa gave a very nice massage, the food was good and had a great selection!
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Dienstleistung
Die Serviceeinschätzung ist gemischt: Viele heben das freundliche, aufmerksame Personal hervor, während andere von langsamem oder wenig reaktionsschnellem Support, unhöflichen Interaktionen und dem Druck zum Kauf von Mitgliedschaften oder Upgrades berichten. Wartungsreaktionen können sich verzögern und der Check-in oder die Reservierungen können für einige verwirrend sein.
Ähnliche Gästebewertungen
6
Theresa Denise
7. Nov. 2025
·
Aufenthalt am 4 Nächte
Room service was not good. Either they took 2 hours or didn’t respond at all.
Room service was not good. Either they took 2 hours or didn’t respond at all.
6
PATRICIA
24. Nov. 2025
·
Aufenthalt am 3 Nächte
It’s definitely a 3 start resort. The entire hotel had signs of wear and tear. All walls need paint, lots of mold on balconies, dirty pool and buffet chairs. Great all day & night entertainment, comfortable beds, good food with a bast variety for the 3 daily meals. Not impressed with the restaurants. Friendly staff. But no one took action to fix reported problems in the room. Check-in was extremely late and long! The staff made us Waste valuable time. Management did not appreciate nor apologize. Do not fall for the time share presentation. Extremely long not worth the “gift” Information vague, not straightforward and nothing in writing! They do not respect your vacation time. Supposed to he 45 min. But ended up being almost 4 hrs! Insane! When we asked for an apology NO one from management acknowledged our request to have at least a massage or a cabana for one day! The response to this comment will show the many excuses we heard. Staff passed the ball to their teams. Our time was not respected. Very friendly entertainment team. Very hard working people! Increase their pay!
It’s definitely a 3 start resort. The entire hotel had signs of wear and tear. All walls need paint, lots of mold on balconies, dirty pool and buffet chairs. Great all day & night entertainment, comfortable beds, good food with a bast variety for the 3 daily meals. Not impressed with the restaurants. Friendly staff. But no one took action to fix reported problems in the room. Check-in was extremely late and long! The staff made us Waste valuable time. Management did not appreciate nor apologize. Do not fall for the time share presentation. Extremely long not worth the “gift” Information vague, not straightforward and nothing in writing! They do not respect your vacation time. Supposed to he 45 min. But ended up being almost 4 hrs! Insane! When we asked for an apology NO one from management acknowledged our request to have at least a massage or a cabana for one day! The response to this comment will show the many excuses we heard. Staff passed the ball to their teams. Our time was not respected. Very friendly entertainment team. Very hard working people! Increase their pay!
6
Nicola
12. Nov. 2025
·
Aufenthalt am 3 Nächte
Staff don't use gloves at general buffet. One of the staff told me he would take me around for a tour. I met the staff only to be brought into a sales tour. Very misleading. The checkin process was confusing.
Staff don't use gloves at general buffet. One of the staff told me he would take me around for a tour. I met the staff only to be brought into a sales tour. Very misleading. The checkin process was confusing.
4
Eliza
23. Okt. 2025
·
Aufenthalt am 5 Nächte
Let me start by saying the staff was friendly and wonderful. Guest services was not as great and not helpful to problems that arose. My AC was out 4 days of my stay before they assisted and attempted to fix the problem. I was offered another room, but declined because it was ultimately a downgrade I was told management would be in touch with me to offer me some kind of compensation, it’s been a few weeks and everyone stopped following up with me and no compensation was given. The professionalism at guest services and the reception area was poor, and the lack of communicating was even worse. I would have given a good review and recommended the serenade, however after paying full price for a non-functioning room with no compensation or communication to make things right I would recommend Not booking here. The elevators were also down several times throughout several days in several different buildings, making it difficult for anyone with the disability.
Let me start by saying the staff was friendly and wonderful. Guest services was not as great and not helpful to problems that arose. My AC was out 4 days of my stay before they assisted and attempted to fix the problem. I was offered another room, but declined because it was ultimately a downgrade I was told management would be in touch with me to offer me some kind of compensation, it’s been a few weeks and everyone stopped following up with me and no compensation was given. The professionalism at guest services and the reception area was poor, and the lack of communicating was even worse. I would have given a good review and recommended the serenade, however after paying full price for a non-functioning room with no compensation or communication to make things right I would recommend Not booking here. The elevators were also down several times throughout several days in several different buildings, making it difficult for anyone with the disability.
6
Stacy
3. Nov. 2025
·
Aufenthalt am 4 Nächte
The hotel itself was fine. It was clean. The pool areas, bars and the beach were also fine. My biggest issues were with the restaurant staff. When the reviews say hospitality is bad, thats an understatement. Ive never heard the word "NO" so many times without an added explanation while vacationing in my whole entire life. It was so bad, my friend and i asked for soup after we placed our dinner order. The waiter must've misunderstood and bought back one bowl of soup. We then asked for another and was told "NO" and we must share....seriously was not delivered another bowl of soup. That was just one incident ourt of many. I assume telling guest "NO" is the inside joke and/or culture of the staff. So much eye rolling, grunts and side talk when asking for the simplest of things. Also forget habachi reservations. Its almost easier hitting the lottery. Also, dont fall for the package upgrade for premium beverages. Those drinks are for pay only. This was found out after paying 500 extra for basically nothing. With this said. The vip conceige (i forget his name) was very accommodating but pretty much other than him and less than a handful of others, i cannot say i would recommend. The hotels price point is really not a good value. i prefer to pay more and receive my good service without a side of nasty attitude.
The hotel itself was fine. It was clean. The pool areas, bars and the beach were also fine. My biggest issues were with the restaurant staff. When the reviews say hospitality is bad, thats an understatement. Ive never heard the word "NO" so many times without an added explanation while vacationing in my whole entire life. It was so bad, my friend and i asked for soup after we placed our dinner order. The waiter must've misunderstood and bought back one bowl of soup. We then asked for another and was told "NO" and we must share....seriously was not delivered another bowl of soup. That was just one incident ourt of many. I assume telling guest "NO" is the inside joke and/or culture of the staff. So much eye rolling, grunts and side talk when asking for the simplest of things. Also forget habachi reservations. Its almost easier hitting the lottery. Also, dont fall for the package upgrade for premium beverages. Those drinks are for pay only. This was found out after paying 500 extra for basically nothing. With this said. The vip conceige (i forget his name) was very accommodating but pretty much other than him and less than a handful of others, i cannot say i would recommend. The hotels price point is really not a good value. i prefer to pay more and receive my good service without a side of nasty attitude.
10
zaidy
24. Dez. 2025
·
Aufenthalt am 3 Nächte
Excellent service, wonderful staff
Excellent service, wonderful staff
10
natasha
19. Nov. 2025
·
Aufenthalt am 4 Nächte
Amazing service
Amazing service
2
Elijah David
30. Aug. 2025
·
Aufenthalt am 6 Nächte
The staff is absolutely horrible. They argue with you back and forth on simple requests, that frankly aren't really up for debate. The rooms constantly flood with the showers and clogged toilets so you find yourself constantly using towels to dry it up. would requesting more towels not be the logical solution? And the clogged toilets that literally have nothing thrown in them, I asked them at 9pm before dinner please can someone come and fix this. I then finish dinner with my family around 11:30 and it's STILL not fixed. They keep saying they're on it RIGHT now and it's not right now. My family is with small children, were on a vacation celebrating a milestone birthday. We chose to spend our hard earned THOUSANDS on about 5 rooms and this is how they treat us? And their BS apology? A bottle of champagne and strawberries. Dude it's ALL INCLUSIVE. I'm eating and drinking for free why would I want more food and drink. They apparently down own their own spa so they couldn't give us a spa package. Apparently it was the end of times when asking to change our room since two of our rooms kept clogging and the shower handle popped off. And then, all we ended up asking for is transportation to the local mall because my mother wanted to go shopping that's it. We specifically said not to send us on a tourist trap where it's some lame tour and overpriced gift shop. Only for them to send us on exactly that. My mother literally cried on her birthday. Also Rommi and Carlos at front desk SUCK
The staff is absolutely horrible. They argue with you back and forth on simple requests, that frankly aren't really up for debate. The rooms constantly flood with the showers and clogged toilets so you find yourself constantly using towels to dry it up. would requesting more towels not be the logical solution? And the clogged toilets that literally have nothing thrown in them, I asked them at 9pm before dinner please can someone come and fix this. I then finish dinner with my family around 11:30 and it's STILL not fixed. They keep saying they're on it RIGHT now and it's not right now. My family is with small children, were on a vacation celebrating a milestone birthday. We chose to spend our hard earned THOUSANDS on about 5 rooms and this is how they treat us? And their BS apology? A bottle of champagne and strawberries. Dude it's ALL INCLUSIVE. I'm eating and drinking for free why would I want more food and drink. They apparently down own their own spa so they couldn't give us a spa package. Apparently it was the end of times when asking to change our room since two of our rooms kept clogging and the shower handle popped off. And then, all we ended up asking for is transportation to the local mall because my mother wanted to go shopping that's it. We specifically said not to send us on a tourist trap where it's some lame tour and overpriced gift shop. Only for them to send us on exactly that. My mother literally cried on her birthday. Also Rommi and Carlos at front desk SUCK
10
Arwynn
18. Nov. 2025
·
Aufenthalt am 6 Nächte
everything was very clean and staff were super friendly!
everything was very clean and staff were super friendly!
10
Francisca
17. Okt. 2025
·
Aufenthalt am 5 Nächte
I love this resort. It’s my first time going there with family. From check in with Carlos who treated us very well to the rooms being cleaned everyday by Angela . The food is amazing we had great severs like Katherine. Everytime we went to the pool the bartenders Alejandro and Edison were so nice and attentive. The entertainment in the resort was great , Eric aka Coca Cola was always happy and attentive to the customers. It was my birthday weekend and they all made my birthday special. I definitely recommend this resort .
I love this resort. It’s my first time going there with family. From check in with Carlos who treated us very well to the rooms being cleaned everyday by Angela . The food is amazing we had great severs like Katherine. Everytime we went to the pool the bartenders Alejandro and Edison were so nice and attentive. The entertainment in the resort was great , Eric aka Coca Cola was always happy and attentive to the customers. It was my birthday weekend and they all made my birthday special. I definitely recommend this resort .
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Standort
Der Strandzugang ist bequem, aber Algen schränken oft das Schwimmen ein und können Gerüche verursachen, und die Baustelle nebenan kann manchmal die Aussicht oder den Lärm beeinträchtigen. Die unmittelbare Umgebung ist nicht sehr gut zu Fuß erreichbar, und Strandverkäufer sind üblich.
Ähnliche Gästebewertungen
8
Latia
10. Okt. 2025
·
Aufenthalt am 3 Nächte
This resort was wonderful, the staff was awesome especially Carlos A. he was very friendly, helpful and kind!! This was one of the cleanest properties I’ve stayed at! Great job to the crew! The buildings can use some upgrades, but they were fixing up and adding while we were there. The surrounding area is not walkable. If you have a vehicle there are plenty of options for shopping and restaurants.
This resort was wonderful, the staff was awesome especially Carlos A. he was very friendly, helpful and kind!! This was one of the cleanest properties I’ve stayed at! Great job to the crew! The buildings can use some upgrades, but they were fixing up and adding while we were there. The surrounding area is not walkable. If you have a vehicle there are plenty of options for shopping and restaurants.
8
Barbara N
28. Nov. 2025
·
Aufenthalt am 6 Nächte
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
6
Devin
31. Aug. 2025
·
Aufenthalt am 7 Nächte
This resort is definitely NOT a 4.5 starr property like they advertise. If you upgrade your stay to a perferred customers, its sub oar even with the upgrade. Food was less than average. The room... Perfect. Huge, quiet and always cool. Beach was awful. Dirty and can't walk far because of a marina, which made the water oily and the air stinky.
This resort is definitely NOT a 4.5 starr property like they advertise. If you upgrade your stay to a perferred customers, its sub oar even with the upgrade. Food was less than average. The room... Perfect. Huge, quiet and always cool. Beach was awful. Dirty and can't walk far because of a marina, which made the water oily and the air stinky.
8
Juan Antonio
29. Nov. 2025
·
Aufenthalt am 4 Nächte
Nice Property,food & restaurants. Visiting the beach in Punta Cana during this summer season is not recommended.
Nice Property,food & restaurants. Visiting the beach in Punta Cana during this summer season is not recommended.
8
Sellama
1. Sept. 2025
·
Aufenthalt am 12 Nächte
This is my second time at this hotel and I stayed almost 2 weeks. It’s safe and is kept clean. The night shows are entertaining as well as the Beach Party. The only down side, which I have already mentioned to the hotel last year, but I haven’t seen any improvement in that area this year, is the fact that they cook too many foods with “cooking wine”, which many people cannot consume. I wrote about this issue in last year’s review, and honestly, it has gotten worse. Just an example, there is no need to cook Paella with wine, even the Spaniards who invented it, don’t do that !! Yes, there are several options of foods, but at the same time, wine is present in too many of them, much more than last year. That is not the case in many other hotels I have been to in Punta Cana. I’ll give this hotel one more opportunity to adjust the “wine in most foods” situation and I’ll go back again, but if the problem persists, it’ll be my 3rd and last time. Visiting the DR would be better in winter time in the future, because with the seaweeds’ problem, it’s impossible to swim in the Caribbean Sea in the summer. Unfortunately , global warming has ruined many beaches, not only in the DR, but also in many other parts of the world.
This is my second time at this hotel and I stayed almost 2 weeks. It’s safe and is kept clean. The night shows are entertaining as well as the Beach Party. The only down side, which I have already mentioned to the hotel last year, but I haven’t seen any improvement in that area this year, is the fact that they cook too many foods with “cooking wine”, which many people cannot consume. I wrote about this issue in last year’s review, and honestly, it has gotten worse. Just an example, there is no need to cook Paella with wine, even the Spaniards who invented it, don’t do that !! Yes, there are several options of foods, but at the same time, wine is present in too many of them, much more than last year. That is not the case in many other hotels I have been to in Punta Cana. I’ll give this hotel one more opportunity to adjust the “wine in most foods” situation and I’ll go back again, but if the problem persists, it’ll be my 3rd and last time. Visiting the DR would be better in winter time in the future, because with the seaweeds’ problem, it’s impossible to swim in the Caribbean Sea in the summer. Unfortunately , global warming has ruined many beaches, not only in the DR, but also in many other parts of the world.
4
Kenneth
13. Sept. 2025
·
Aufenthalt am 5 Nächte
Some staff was okay some looked like they didn’t want to be there. The property is falling apart after only 4 years. The beach was horrible non swim able
Some staff was okay some looked like they didn’t want to be there. The property is falling apart after only 4 years. The beach was horrible non swim able
6
Gerri
21. Sept. 2025
·
Aufenthalt am 5 Nächte
Property itself was ok. Food wasn’t the greatest in buffet. Pretty much the same every night. The area outside of property was dirty and mostly shops abondoned Roads were flooded from rain so hard to walk around. It’s unfortunate of the sargassum on beach. Of course not hotels fault. They did best they could to clean up
Property itself was ok. Food wasn’t the greatest in buffet. Pretty much the same every night. The area outside of property was dirty and mostly shops abondoned Roads were flooded from rain so hard to walk around. It’s unfortunate of the sargassum on beach. Of course not hotels fault. They did best they could to clean up
6
Young Sun
11. Nov. 2025
·
Aufenthalt am 4 Nächte
Construction noise throughout stay. Rooms cleanliness so so.
Construction noise throughout stay. Rooms cleanliness so so.
8
David
31. Aug. 2025
·
Aufenthalt am 10 Nächte
Resort was amazing along with the people. Only downside is the restaurants are very hot. And construction near by smells and sometimes there is noise.
Resort was amazing along with the people. Only downside is the restaurants are very hot. And construction near by smells and sometimes there is noise.
4
Ivo
16. Aug. 2025
·
Aufenthalt am 7 Nächte
I honestly picked up the wrong hotel. They are blaming the sea grass for the odor, while in reality it is the broken sewer lines right in between the hotel and the next door new Serenade construction. This brings lots of discomfort if you are facing the construction side, and of course: it beings mosquitoes bigger than me!!!
I honestly picked up the wrong hotel. They are blaming the sea grass for the odor, while in reality it is the broken sewer lines right in between the hotel and the next door new Serenade construction. This brings lots of discomfort if you are facing the construction side, and of course: it beings mosquitoes bigger than me!!!
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Gastronomie
Die Verpflegung ist unterschiedlich: Einige genießen die Buffets und mehrere à-la-carte-Restaurants (insbesondere Teppanyaki/Japanisch und Italienisch), aber viele finden das Essen fade oder wiederholend, haben Mühe mit Reservierungen und berichten von heißen Speiseräumen aufgrund von nicht funktionierender Klimaanlage und gelegentlichen hygienischen Problemen am Buffet.
Ähnliche Gästebewertungen
6
Gemny
18. Sept. 2025
·
Aufenthalt am 7 Nächte
Para ser un hotel del 2020 esta muy abandonado no tienen aire en los restaurantes, la comida estaba buena y bastante variedad
Para ser un hotel del 2020 esta muy abandonado no tienen aire en los restaurantes, la comida estaba buena y bastante variedad
2
Fatima
3. Nov. 2025
·
Aufenthalt am 3 Nächte
The food terrible
The food terrible
10
Theodore
1. Okt. 2025
·
Aufenthalt am 5 Nächte
Excellent resort. Food was better than average in the DR. Wait staff was very friendly. Jose and Hector at pool bar close to beach were awesome! Fun shows. Great choice of restaurants with good service. Lobby bar service was excellent as well as service personnel waiting on everyone sitting in lobby. As usual at all-inclusive resorts, sales people pressure you to buy premium service. They were pushy but not obnoxious like we have experienced at other places like Catalonia. Very nice vacation. Did not skimp on drinks. Beach was full of saugassum, but not not resorts fault. They were out cleaning every day. Minus seaweed beach was nice with lots of chairs and palm trees for shade. Beds were very comfortable and clean.
Excellent resort. Food was better than average in the DR. Wait staff was very friendly. Jose and Hector at pool bar close to beach were awesome! Fun shows. Great choice of restaurants with good service. Lobby bar service was excellent as well as service personnel waiting on everyone sitting in lobby. As usual at all-inclusive resorts, sales people pressure you to buy premium service. They were pushy but not obnoxious like we have experienced at other places like Catalonia. Very nice vacation. Did not skimp on drinks. Beach was full of saugassum, but not not resorts fault. They were out cleaning every day. Minus seaweed beach was nice with lots of chairs and palm trees for shade. Beds were very comfortable and clean.
6
Awilda Acevedo
19. Aug. 2025
·
Aufenthalt am 7 Nächte
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
8
Soraya
23. Sept. 2025
·
Aufenthalt am 4 Nächte
Serenade had everything you need for an all inclusive. Dinner at Nikie Sushi or Tapenyaki was the best.
Serenade had everything you need for an all inclusive. Dinner at Nikie Sushi or Tapenyaki was the best.
8
Barbara N
28. Nov. 2025
·
Aufenthalt am 6 Nächte
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
6
Javier
3. Nov. 2025
·
Aufenthalt am 5 Nächte
Staff and service were great! Very welcoming and always willing to meet your needs. The area of improvement for us was the food. It lacked flavor, seasoning, variety and at times temperature. We are not complicated with food and eat most things so to us this was a standout.
Staff and service were great! Very welcoming and always willing to meet your needs. The area of improvement for us was the food. It lacked flavor, seasoning, variety and at times temperature. We are not complicated with food and eat most things so to us this was a standout.
10
Diana
27. Nov. 2025
·
Aufenthalt am 5 Nächte
El hotel estuvo excelente, la comida divina tienen un buffet bien variado. Realmente dude por los reviews que había visto pero nada que ver es un tremendo lugar. Los empleados excelentes todos!!! En el bar de la piscina Alejandro los atendió en todo momento
El hotel estuvo excelente, la comida divina tienen un buffet bien variado. Realmente dude por los reviews que había visto pero nada que ver es un tremendo lugar. Los empleados excelentes todos!!! En el bar de la piscina Alejandro los atendió en todo momento
6
Bridger
13. Nov. 2025
·
Aufenthalt am 6 Nächte
Food was very bland and overall not very good.
Food was very bland and overall not very good.
6
Amber
27. Okt. 2025
·
Aufenthalt am 7 Nächte
We had a great time when we stayed in August. Of course it’s summer and it’s hot but some of the restaurants had NO air conditioning. The hotel is in need of paint or pressure washing. Buffet was okay, the restaurants were all delicious with great service. The app to make reservations for dinner was awful!!! I recommend you go to the front desk to make your dinner reservations. Overall it was a fun trip!
We had a great time when we stayed in August. Of course it’s summer and it’s hot but some of the restaurants had NO air conditioning. The hotel is in need of paint or pressure washing. Buffet was okay, the restaurants were all delicious with great service. The app to make reservations for dinner was awful!!! I recommend you go to the front desk to make your dinner reservations. Overall it was a fun trip!
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4
Annalisa
1. Jan. 2026
·
Aufenthalt am 6 Nächte
Die Hotelanlage an sich, war wirklich schön und unsere Zimmer waren auch gut. Jeden Tag wurde alles aufgefüllt und auch sauber gemacht. Leider mussten wir sehr unschöne Dinge erleben. Wir bekamen Salmonellen und konnten deshalb von den 7 Tagen, gerade mal 3 genießen. Ich würde absolut Getränke mit Eiswürfeln und Fleisch/Fisch meiden wenn ihr einen angenehmen Aufenthalt haben möchtet. Da es meiner Schwester Tag für Tag schlechter ging, sind wir dann auch bei der Ärztin vor Ort gelandet. Nette Frau, jedoch war der Behandlungsraum ein schrecken und als meine Schwester in Ohnmacht gefallen ist, hat Sie das auch null interessiert. Lasst euch nicht dazu überreden mit einem Abholservice, der kostenlos ist, Souvenirs kaufen zu gehen. Ihr landet in einer Gosse mit einem heruntergekommenen Laden, in dem man gezwungen wird Souvenirs zu kaufen oder für die Fahrt zahlen muss. Einfach ein Horror Urlaub gewesen.
Die Hotelanlage an sich, war wirklich schön und unsere Zimmer waren auch gut. Jeden Tag wurde alles aufgefüllt und auch sauber gemacht. Leider mussten wir sehr unschöne Dinge erleben. Wir bekamen Salmonellen und konnten deshalb von den 7 Tagen, gerade mal 3 genießen. Ich würde absolut Getränke mit Eiswürfeln und Fleisch/Fisch meiden wenn ihr einen angenehmen Aufenthalt haben möchtet. Da es meiner Schwester Tag für Tag schlechter ging, sind wir dann auch bei der Ärztin vor Ort gelandet. Nette Frau, jedoch war der Behandlungsraum ein schrecken und als meine Schwester in Ohnmacht gefallen ist, hat Sie das auch null interessiert. Lasst euch nicht dazu überreden mit einem Abholservice, der kostenlos ist, Souvenirs kaufen zu gehen. Ihr landet in einer Gosse mit einem heruntergekommenen Laden, in dem man gezwungen wird Souvenirs zu kaufen oder für die Fahrt zahlen muss. Einfach ein Horror Urlaub gewesen.
4
Nathalie
3. Okt. 2025
·
Aufenthalt am 14 Nächte
Blick aufs Meer , Essen war gut ! Personal meist unfreundlich, Sauberkeit lässt zu wünschen übrig. Service eine Kathastophe.
Blick aufs Meer , Essen war gut ! Personal meist unfreundlich, Sauberkeit lässt zu wünschen übrig. Service eine Kathastophe.
8
Connie Kimberly
10. Nov. 2024
·
Aufenthalt am 7 Nächte
👍
👍
10
Shavi
9. Juni 2024
·
Aufenthalt am 3 Nächte
n
n
8
Marco
25. Mai 2024
·
Aufenthalt am 21 Nächte
Leider keine 5sterne Sauberkeit Bar Personal hat keine Lust zu arbeiten. Keine Wertschätzung und alle wollen nur dein Geld aber auf ekliger Weise
Leider keine 5sterne Sauberkeit Bar Personal hat keine Lust zu arbeiten. Keine Wertschätzung und alle wollen nur dein Geld aber auf ekliger Weise
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Ziehen Sie dieses Hotel für Ihre Reise nach Punta Cana in Betracht?
Wie sehen die üblichen Zimmerpreise für das Serenade Punta Cana Beach & Spa Resort in La Altagracia, Punta Cana aus?
In den nächsten 60–90 Tagen belaufen sich die Zimmerpreise im Serenade Punta Cana Beach & Spa Resort in La Altagracia, Punta Cana in der Regel auf etwa 240 $ pro Nacht für zwei Gäste, wobei die Preise zwischen 228 $ und 327 $ liegen.
Wann ist die beste Reisezeit für das Serenade Punta Cana Beach & Spa Resort, um Menschenmassen zu vermeiden?
März ist der belebteste Monat im Serenade Punta Cana Beach & Spa Resort in La Altagracia, Punta Cana, während die Nachfrage im Frühling und frühen Sommer abnimmt. Juni ist der ruhigste Monat im Hinblick auf Besucheraufkommen, was ihn zur entspanntesten Zeit für einen Besuch macht, wenn Sie weniger Leute und einen leichteren Zugang zu den Einrichtungen vor Ort bevorzugen.
In welchem Monat sind die Preise im Serenade Punta Cana Beach & Spa Resort am niedrigsten?
September ist der günstigste Monat, um im Serenade Punta Cana Beach & Spa Resort in La Altagracia, Punta Cana zu übernachten, mit einem Durchschnitt von 235 $ pro Nacht; März ist mit 568 $ am teuersten. Die niedrigeren Preise im September gelten, obwohl Juni der ruhigste Monat im Hinblick auf Besucheraufkommen ist.
Was befindet sich in der Nähe des Serenade Punta Cana Beach & Spa Resort — was kann man in der Umgebung unternehmen?
Das Serenade Punta Cana Beach & Spa Resort in La Altagracia, Punta Cana liegt in der Nähe von Strandattraktionen wie der Bavaro Lagoon und dem Cabeza de Toro Beach und bietet familienfreundliche Ausflüge wie den Manati Park Bavaro und den Cocotal Golf and Country Club. Die Lage eignet sich für Strand- und Spa-Entspannung sowie für einfachen Zugang zu Einkaufsmöglichkeiten und Unterhaltung in Downtown Punta Cana.
Wie vergleichen sich die Preise des Serenade Punta Cana Beach & Spa Resort mit anderen Hotels in Punta Cana?
Das Serenade Punta Cana Beach & Spa Resort in La Altagracia, Punta Cana ist günstiger als 10 von 16 vergleichbaren Hotels in der Umgebung, mit einem typischen Median von 297 $ pro Nacht gegenüber etwa 375 $ für die Konkurrenz.
Wie ist der Preis pro Nacht im Serenade Punta Cana Beach & Spa Resort in Punta Cana im Vergleich zu den letzten Wochen?
Der aktuelle Preis im Serenade Punta Cana Beach & Spa Resort in Punta Cana beträgt 236 $ pro Nacht für 2 Gäste und ist für dieses Hotel niedrig: etwa 15 % unter dem Durchschnitt von 283 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 210 $ und 389 $.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-20: 208.2737853348541USD
- 2026-09-21: 232.84377595857237USD
- 2026-09-22: 241.338110873291USD
- 2026-09-23: 242.05213900126645USD
- 2026-09-24: 231.88821952230833USD
- 2026-09-25: 241.43644839921566USD
- 2026-09-26: 250.87907429296874USD
- 2026-09-27: 193.79899872111508USD
- 2026-09-28: 184.27799342491147USD
- 2026-09-29: 184.27799342491147USD
- 2026-09-30: 220.89353440017697USD
- 2026-10-01: 266.46957253028864USD
- 2026-10-02: 261.87377692222594USD
- 2026-10-03: 222.38361840303037USD
- 2026-10-04: 212.85181121017453USD
- 2026-10-05: 218.02576214245605USD
- 2026-10-06: 222.38361840303037USD
- 2026-10-07: 203.33080591397092USD
- 2026-10-08: 212.85181121017453USD
- 2026-10-09: 231.92620998541258USD
- 2026-10-10: 339.3668461121521USD
- 2026-10-11: 231.92620998541258USD
- 2026-10-12: 222.38361840303037USD
- 2026-10-13: 203.33080591397092USD
- 2026-10-14: 212.85181121017453USD
- 2026-10-15: 250.9682555920715USD
- 2026-10-16: 303.37699230780026USD
- 2026-10-17: 303.37699230780026USD
- 2026-10-18: 231.92620998541258USD
- 2026-10-19: 239.52519546968077USD
- 2026-10-20: 222.38361840303037USD
- 2026-10-21: 222.38361840303037USD
- 2026-10-22: 218.02576214245605USD
- 2026-10-23: 303.37699230780026USD
- 2026-10-24: 303.7119386396484USD
- 2026-10-25: 212.85181121017453USD
- 2026-10-26: 212.85181121017453USD
- 2026-10-27: 204.87125791790768USD
- 2026-10-28: 212.85181121017453USD
- 2026-10-29: 242.05213900126645USD
- 2026-10-30: 382.04967413067624USD
- 2026-10-31: NO DATA
- 2026-11-01: 234.01943198107907USD
- 2026-11-02: 233.71321484275816USD
- 2026-11-03: 233.71321484275816USD
- 2026-11-04: 249.58650568400572USD
- 2026-11-05: 249.58650568400572USD
- 2026-11-06: 271.00339291282654USD
- 2026-11-07: 340.61902578176876USD
- 2026-11-08: 313.632036376831USD
- 2026-11-09: 255.65830956573484USD
- 2026-11-10: 249.58650568400572USD
- 2026-11-11: 249.58650568400572USD
- 2026-11-12: 249.58650568400572USD
- 2026-11-13: 271.00339291282654USD
- 2026-11-14: 277.5909917364807USD
- 2026-11-15: 249.58650568400572USD
- 2026-11-16: 252.84811824494932USD
- 2026-11-17: 241.85343312281796USD
- 2026-11-18: 228.16963596231076USD
- 2026-11-19: 233.71321484275816USD
- 2026-11-20: 271.00339291282654USD
Bitte setz dich im Voraus mit der Unterkunft in Verbindung, wenn du eine Anreise nach 12:00 Uhr planst. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Bitte wende dich im Voraus an die Unterkunft, um ein Babybett zu reservieren
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten, mobile Zahlungen und Bargeld.
- Die mobilen Zahlungsoptionen umfassen: Google Pay und Apple Pay.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Kohlenmonoxidmelder, einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Der Pool ist von 08:00 Uhr bis 18:30 Uhr geöffnet.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit dieser Unterkunft in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Der Zugang zu einigen Einrichtungen ist evtl. eingeschränkt. Bitte wende dich bei weiteren Fragen direkt an die Unterkunft (Kontaktinformationen siehe Buchungsbestätigung).
- Für die Anreise zu dieser Unterkunft ist kein Auto erforderlich.
- Gebühr für Haustiere: 6000 DOP pro Haustier, pro Nacht
- Assistenztiere sind von den Gebühren ausgenommen
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Aktivitäten
Pool
Privatstrand
Garten
Golfplatz (in der Nähe)
Strand (in der Nähe)
Windsurfen
Karaoke
Spielplatz
Kanufahren
Kinderpool
Pool im Freien
Live-Musik
Evening Entertainment
Gartenmöbel
Pool (Seasonal Outdoor)
Tischtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Parking Onsite
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Whirlpool/Jacuzzi
Massage
Spa & Wellness Center
Friseur/Schönheitssalon
Körperanwendungen
Gesichtsanwendungen
Kinder-Club
Familienzimmer
Dienstleistungen
Babysitting/Kinderbetreuung
Reinigung
Bankett-Ausstattung
Safe
Ausgewiesene Raucherzone
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Internet
Kostenloses W-LAN