We got to the hotel early to see if we could check in early and the front desk people ignored us for a few minutes talking to each other. Then started talking to us, they just said no early check ins today. Which is fine so we left and same thing when we came back, we were ignored for a few minutes while they talked among themselves, not even a hi. Then we go up to the room which I booked this place because of its good cleanliness reviews. I go to shower and 3/4 of the towels have long black hairs all over them. The comforter had hair on it too. We called and asked for more towels and they were rude about it and also never gave us any towels. The trash can outside of it was overflowing with garbage, stuff on the ground too. The toilet paper holder immediately fell off the wall when we touched it. Overall it was just an awful experience and I wouldn't stay here again. Don't be persuaded by the newness of the property, it's not worth it.
We got to the hotel early to see if we could check in early and the front desk people ignored us for a few minutes talking to each other. Then started talking to us, they just said no early check ins today. Which is fine so we left and same thing when we came back, we were ignored for a few minutes while they talked among themselves, not even a hi. Then we go up to the room which I booked this place because of its good cleanliness reviews. I go to shower and 3/4 of the towels have long black hairs all over them. The comforter had hair on it too. We called and asked for more towels and they were rude about it and also never gave us any towels. The trash can outside of it was overflowing with garbage, stuff on the ground too. The toilet paper holder immediately fell off the wall when we touched it. Overall it was just an awful experience and I wouldn't stay here again. Don't be persuaded by the newness of the property, it's not worth it.