Name: Quality Inn Lexington -Horse Park
Address: 1938 Stanton Way, Building A, Kentucky, USA, Fayette County, US
Price range: 71 $–239 $ per night
Rating: 8.05

Was Gäste sagen

Im Quality Inn Lexington -Horse Park loben Gäste die gute Anbindung an die Autobahn und das gute Preis-Leistungs-Verhältnis. Viele schätzen die sauberen, ruhigen und komfortablen Zimmer, während andere veraltete Bereiche und Mängel in Bezug auf Instandhaltung oder Sauberkeit bemängeln, die sich auf den Aufenthalt auswirken.

Die Interaktionen mit dem Personal sind oft positiv und das Check-in ist einfach, obwohl einige von unhöflichem Service, Verwechslungen bei Schlüsseln oder Zimmerzuteilungen, eingeschränktem Reinigungsservice, es sei denn, er wird angefordert, und unerwartet hohen Kautionen beim Check-in berichten. Das Feedback zu den Einrichtungen ist gemischt: Das Fitnesscenter und die Parkmöglichkeiten sind nützlich, aber mehrere Gäste bemängeln das Fehlen eines Pools trotz Online-Fotos und wiederholt defekte Eiswürfelautomaten, während das Frühstück von reichhaltig bis sehr einfach mit begrenztem Proteingehalt reicht. Insgesamt erwartet man einen erschwinglichen und komfortablen Aufenthalt, der jedoch Abstriche in Bezug auf Alter und Instandhaltung erfordert.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gäste schätzen das Fitnesscenter und die ausreichenden Parkmöglichkeiten. Wiederholte Beschwerden umfassen das Fehlen eines Pools trotz Online-Fotos und viele defekte oder leere Eiswürfelautomaten, sowie einige Bemerkungen über zu wenige oder defekte Gepäckwagen.

Reinigung

Die Sauberkeit ist uneinheitlich: Mehrere Gäste fanden die Zimmer sauber und ruhig, während viele andere von Haaren in Duschen oder Badewannen, fleckigen Bettwäschen, schmutzigen Teppichen oder Böden und anhaltenden Gerüchen berichteten. Die Qualität des Reinigungsservice scheint von Aufenthalt zu Aufenthalt unterschiedlich zu sein.

Zimmer

Viele beschreiben die Zimmer als geräumig, ruhig und die Betten als bequem. Nachteile sind eine veraltete Einrichtung, kompakte Badezimmer und wiederkehrende Wartungsprobleme wie langsame Abflüsse, Probleme mit Steckdosen oder Thermostaten und gelegentliche Eigenheiten der Heizungs-, Lüftungs- und Klimaanlage.

Dienstleistung

Das Personal ist oft freundlich und hilfsbereit, und das Check-in kann problemlos verlaufen. Es kommt jedoch wiederholt zu Problemen wie unhöflichen oder nicht reagierenden Mitarbeitern, Reinigungsservice nur auf Anfrage und nicht immer zuverlässig, unerwartet hohen Kautionen beim Check-in und gelegentlichen Verwechslungen bei Schlüsseln oder Zimmerzuteilungen.

Ähnliche Gästebewertungen

2

Jared

28. Mai 2025

·

Aufenthalt am 1 Nacht

The worker at the desk was so extremely rude to my wife. We ended up walkin out of the lobby and staying at another place. This quality inn needs to be shut down. Sooo rude. Almost caught a charge. Hate this place stay away

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8

Amanda

10. Aug. 2024

·

Aufenthalt am 1 Nacht

When we arrived the keys we were given didn't work twice! On the 3 attempt they moved us to a different room. In the morning housekeeping woke us up at 9am and then came back at 11am even though we had a late check out scheduled. The ladies at the front desk were on their phones and one was a bit rude. Also don't go there if you have asthma, whatever they have in the air to make it "smell good" is so overpowering in the lobby, it made my nose burn and had a hard time breathing (and i don't have asthma).

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4

Kristy

18. Mai 2025

·

Aufenthalt am 7 Nächte

Cons: We were really disappointed in our stay here. We asked for our beds to be made and they weren’t. It was a daily struggle contacting them every day requesting it and it didn’t get done. When they finally did it, they did my bed and not my mother’s because her C-Pap machine was in the pillow. I have stayed at a lot of different chains and you can leave your pjs on the bed and they remove them, make the bed and then leave your folded pjs on the bed! Not with Quality Inn! They could have totally made the bed around the pillows. The day before we left was when they finally made both beds. It was a 1 week stay! Because they didn’t clean the room, we had a trash build-up problem. We only had 1 trash bin in the bathroom and one of the employees noted we should have 2, but we didn’t get another one. We had to use shopping bags to take care of the trash piling up! My bed also had decent sized holes in the linens. We won’t stay there again. Pro: It is quiet and a convenient location.

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6

Aija

3. Nov. 2025

·

Aufenthalt am 1 Nacht

I booked a one night stay there and it was horrible dog hair in the tub and some on the bed the toilet wasn’t flushing and the tub was stopped up I went down stairs to let someone know and the lady at the front desk said “well it is pet friendly” and that she will let house keeping know. My brother took a shower at 6pm our first night, I got up to check the tub to see if the water went down 6:30 something the next morning and it was still there. I went back down stairs and Gabriel was absolutely amazing although he wasn’t on the clock yet he still went out his way to help my family to have a better stay! He switched our room immediately even though we were about to to check out! I really appreciate all Gabriel and everything he did for us!

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2

Molly

23. Sept. 2024

·

Aufenthalt am 2 Nächte

As we arrived after our 6 hour drive at 1:00am we waited in line and listened to 6 other people in front of us upset at the desk clerk saying that their keys to their rooms they were ALL checking in to were the wrong rooms and there were already people in those rooms. It then was our turn and we were checking in to two separate rooms and we got the keys to the rooms and went upstairs to our rooms and BOTH rooms were already occupied with people in the beds....we keyed ourselves easily in the rooms! We went back downstairs and waiting in line AGAIN after multiple NEW people were complaining of the same thing. When we got our keys AGAIN....the same thing happened AGAIN. We ended up only getting one room and charged for TWO even though I called the general manager 3 times asking for a returned call. I never got it nor my money refunded for the 2 rooms we never stayed in!

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6

Michael

20. Aug. 2025

·

Aufenthalt am 3 Nächte

There is no housekeeping available unless you request it and there is a charge. If you are staying More than one night it is an issue.

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8

Jennifer C

29. Dez. 2024

·

Aufenthalt am 2 Nächte

The property was in decent shape for the price of the stay. However, upon arrival we were informed that we had to pay a $600 deposit. We were already booked andnpaid through Expedia, so we couldnt cancel. This deposit needs ro be communicated clearly and shouldnt just be sprung on people.

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2

John

21. Juli 2024

·

Aufenthalt am 4 Nächte

Major security problems. Second night of stay, a family came into our room at 11pm. Front desk gave them keys to my room. Front desk said t he had me listed as no show. Spoke to manager the next day and was assured everyone was fixed. 3rd day of stay, the hotel calls me (as i am out and about and not at the hotel) asking if i know someone named Taylor who was just in my room. This place is a joke. I was traveling with a 10 yo girl who was scared and didn’t feel safe. This hotel has no remorse. Stay away! I even emailed and contacted the general manager…still waiting for a call back. It has been a week. Do not stay here! It is the worst! Not to mention they only had one washing machine working.

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2

CANDACE

31. Dez. 2024

·

Aufenthalt am 1 Nacht

I was required to pay an additional $600 deposit solely based on my city of residence, while other cities in the same county are not even on that list. Although I understand the need for a reasonable deposit or credit card details to cover potential theft or damages, this requirement feels unnecessary for our situation. We are a mid-40s mother and her son on the spectrum seeking shelter due to a family emergency on Christmas night. As a result, I had to book and pay for a room at another hotel and then call Expedia to request the cancellation of our reservation at the Quality Inn and a refund on the night we were supposed to check in. It's crucial that this issue is brought to light. I will be reaching out to the Lexington-Fayette Urban County Human Rights Commission and the Better Business Bureau to intervene and address these discriminatory practices. I have the list that was posted as well as receipts for the rentals and cancelation.

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10

Stacy

11. Mai 2025

·

Aufenthalt am 2 Nächte

April and Hope (the GM) were VERY accommodating with the adjustments we had to make with our rooms and just as friendly, too! The rates were also VERY reasonable especially considering it was graduation weekend. I would stay there again without hesitation.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zweckmäßige Lage direkt an der Autobahn zum Kentucky Horse Park, zum Flughafen und zu nahegelegenen Restaurants wie Cracker Barrel; mehrere erwähnen, dass sich die Gegend sicher anfühlt. Geeignet für Roadtrips und Veranstaltungen.

Gastronomie

Die Bewertungen zum Frühstück sind uneinheitlich und reichen von gut bis sehr einfach. Viele bemängeln die begrenzten Proteinquellen und die Abhängigkeit von Waffeln und Gebäck, wobei die Öffnungszeiten und die Vielfalt je nach Tag variieren.

Monat	Durchschnittspreis
Januar	71 $
Februar	78 $
März	80 $
April	104 $
Mai	97 $
Juni	94 $
Juli	77 $
August	75 $
September	82 $
Oktober	107 $
November	78 $
Dezember	68 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $83	17 $82	18 $116	19 $134
20 $75	21 $84	22 $95	23 $88	24 $111	25 $200	26 $165
27 $79	28 $72	29 $71	30 $73

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $91	2 $154	3 $147
4 $79	5 $85	6 $98	7 $98	8 $126	9 $239	10 $166
11 $75	12 $76	13 $84	14 $86	15 $95	16 $177	17 $164
18 $81	19 $80	20 $83	21 $83	22 $121	23 $147	24 $147
25 $86	26 $88	27 $92	28 $108	29	30	31

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Standort

Zimmeroptionen

Zimmer, 2 Doppelbetten, barrierefrei, Nichtraucher

Zimmer, 1 King-Bett, barrierefrei, Nichtraucher

Zimmer, 1 King-Bett, Nichtraucher

Zimmer, 1 King-Bett, Nichtraucher (Upgrade)

Suite, 1 King-Bett und Schlafsofa, barrierefrei, Nichtraucher (Upgrade)

Zimmer, 2 Doppelbetten, Nichtraucher (Upgrade)

Zimmer, 2 Doppelbetten, Nichtraucher

Gästebewertungen

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