Movenpick Hotel Centaurus Islamabad

Most international flights arrive early in the morning. After a long-haul flight and multiple connections, travelers are exhausted and simply want a decent place to rest. That is one of the main reasons we book a good hotel. Before my trip, I specifically emailed the hotel’s Guest Services team regarding my early-morning arrival. I was told that they would accommodate me with an early check-in, subject to room availability. When I arrived at around 4:00 AM on September 5, however, the two gentlemen at the reception immediately refused to provide me with a room and told me that no rooms were available until 2:00 PM approximately 10 hours later. After a lengthy discussion, they offered me a room for half a day for Rs. 35,000. I calmly pointed out that I had already paid approximately Rs. 30,000 for a full day, so being asked to pay Rs. 35,000 for half a day did not make much sense. Unfortunately, after such a long journey, I was exhausted and in no position to continue arguing. I eventually paid the additional amount. After being repeatedly told that no rooms were available until 2:00 PM, a room somehow appeared immediately after I agreed to pay the additional charge. For comparison, Marriott Islamabad and Serena Islamabad have always stood by what their Guest Services teams communicated to me. On previous occasions, with similar early-morning arrival times. I hope the hotel management takes this feedback seriously. The front desk experience makes a huge difference,

⭐⭐⭐⭐⭐ We had an amazing stay at the hotel\. From the moment we arrived, the staff were extremely friendly, welcoming and attentive throughout our visit\. The facilities were exceptional — genuinely top\-notch and world\-class\. Everything was beautifully maintained, and the level of service was outstanding\. A fantastic experience from start to finish\. The staff really went above and beyond to make our stay enjoyable, and we would definitely recommend this hotel to anyone looking for excellent service and first\-class facilities\. Thank you for such a wonderful stay\!

This was an amazing spot. Excellent place to stay

Perfect hotel to stay in Islamabad

Amazing hotel and excellent location. Felt very safe as a female traveller, and the rooms are exceptionally well maintained. Room service guys were great and they even have a complimentary refill in your mini bar soft drinks daily. Chocolate hour was a little underwhelming, as very basic compared to other Movenpick hotels I gave stayed. Breakfast again was good, but have had better at other 5 star hotels. Overall all staff were very helpful and approachable and went that extra step to help! Oh and the view from the swimming pool...exceptional to see Faisal Masjid in the background, wasn't expecting that! The gym is great state of the art equipment and ladies salon was great too! Shout out to Ruksana Senior Hair Artist, who was truly amazing with my hair transformation 😍 Overall a great stay and I have booked again!