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Villa Maria Cristina Hotel

From

US$ 195

/ noite

Villa Maria Cristina Hotel - Image 1

Villa Maria Cristina Hotel - Quarto

Villa Maria Cristina Hotel - Quarto

Villa Maria Cristina Hotel - Piscina

Villa Maria Cristina Hotel - Restaurante

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From

US$ 195

/ noite

Sobre esta propriedade

Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Se estiver a fim de recreação, encontrará uma piscina externa, uma piscina interna e uma banheira de hidromassagem. e...

Comodidades

Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Se estiver a fim de recreação, encontrará uma piscina externa, uma piscina interna e uma banheira de hidromassagem. este hotel em estilo Belle Époque também oferece Wi-Fi de cortesia, serviços de concierge e serviços de casamento.

Comodidades

As comodidades presentes incluem jornais de cortesia no saguão, serviço de lavanderia e lavagem a seco e equipe multilíngue. Hotel possui um espaço de 80 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Guanajuato. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível quando solicitado) e estacionamento grátis com manobrista no local.

Jantar

Saboreie uma deliciosa refeição no um restaurante ou hospede-se no local e aproveite o serviço de quarto (horário limitado) deste hotel. Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã continental disponível diariamente, entre 8h e 11h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 37 quartos com ar-condicionado, frigobares e TVs LCD. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiros apresentam chuveiro/banheira combinados, produtos de toalete de grife e roupões de banho. As comodidades incluem cofres e cafeteiras/chaleiras. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.

Localização

Com ótima localização em Guanajuato (na área de Barrio de la Presa), Villa Maria Cristina fica a 5 minutos de carro de Teatro Juarez e de Universidade de Guanajuato. Este hotel de luxo fica a 2,3 km de Basílica de Nossa Senhora de Guanajuato e a 2,3 km de Jardín de la Unión.

Lugares próximos

Casa de Tía Aura(0.1 milhas)
La Casa de las Leyendas(0.3 milhas)
Museo Iconografico del Quijote(1.1 milhas)
Jardín de la Unión(1.1 milhas)
Iglesia de San Diego(1.2 milhas)
Teatro Juarez(1.2 milhas)
Templo de la Compañía de Jesús(1.2 milhas)
Templo da Ordem dos Jesuítas(1.2 milhas)
Basílica de Nossa Senhora de Guanajuato(1.2 milhas)
Plaza de la Paz(1.2 milhas)
Universidade de Guanajuato(1.2 milhas)
Funicular de Guanajuato(1.2 milhas)
Museu do Povo de Guanajuato(1.3 milhas)
Monumento al Pípila(1.3 milhas)
Museo del Siglo XIX(1.4 milhas)
O aeroporto mais próximo para chegar a Villa Maria Cristina fica em Aeroporto Del Bajio (BJX)(18.1 milhas)

Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista

Localização

Paseo de la Presa de la Olla 80-A, Barrio de la Presa, Guanajuato, Estado de Guanajuato, México

Casa de Tía Aura (0.1 milhas)

La Casa de las Leyendas (0.3 milhas)

Museo Iconografico del Quijote (1.1 milhas)

Jardín de la Unión (1.1 milhas)

Iglesia de San Diego (1.2 milhas)

Teatro Juarez (1.2 milhas)

Mais informações sobre a localização

Opções de quarto

7

Suíte superior

Detalhes do quarto

1 Cama King

Acomoda 2

646 ft²

Ar condicionado

Wi-Fi (gratuito)

Berço(s) (grátis)

Banheira de hidromassagem privativa interna

Banheira de hidromassagem privativa

3

Suíte

Detalhes do quarto

1 Cama King

Acomoda 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Berço(s) (grátis)

3

Suíte júnior

Detalhes do quarto

1 Cama King

Acomoda 4

592 ft²

Ar condicionado

Wi-Fi (gratuito)

Berço(s) (grátis)

Banheira de hidromassagem privativa interna

Banheira de hidromassagem privativa

Avaliações dos hóspedes sobre Villa Maria Cristina Hotel

9.3

Fantástico

Com base em 485 avaliações verificadas

Quem se hospeda aqui?

Negócios

7%

Casal

57%

Famílias

20%

Grupos

11%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Hotel Villa Maria Cristina recebe muitos elogios por sua propriedade bela e elegante, quartos espaçosos e confortáveis e, especialmente, por seu serviço amigável e atencioso. Muitos hóspedes apreciam o spa e as piscinas e a localização mais tranquila, um pouco fora do centro histórico de Guanajuato.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Hotel Villa Maria Cristina recebe muitos elogios por sua propriedade bela e elegante, quartos espaçosos e confortáveis e, especialmente, por seu serviço amigável e atencioso. Muitos hóspedes apreciam o spa e as piscinas e a localização mais tranquila, um pouco fora do centro histórico de Guanajuato.

A limpeza é frequentemente destacada como excelente. Algumas desvantagens recorrentes incluem a qualidade inconsistente do restaurante e o serviço de refeições ocasionalmente lento, além de problemas de ruído em alguns quartos. Ideal para viajantes que buscam uma base elegante e relaxante, perto, mas não no, centro movimentado.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os hóspedes frequentemente elogiam o spa e as diversas piscinas, bem como os terrenos e as comodidades atraentes. Alguns observam falhas no spa, como água fria, odores ocasionais ou necessidade de mais atenção.

Avaliações dos hóspedes relacionadas

10

Yuridia

26 de abr. de 2025

·

Hospedou-se por 3 noites

Beautiful hotel with a great Spa!

Beautiful hotel with a great Spa!

6

Peter

28 de out. de 2025

·

Hospedou-se por 4 noites

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

10

George

22 de fev. de 2024

·

Hospedou-se por 2 noites

A real gem. Incredible amenities, gorgeous grounds, beautiful rooms, spa, pools. Comfort a class above. Nicer area not far from park and pond.

A real gem. Incredible amenities, gorgeous grounds, beautiful rooms, spa, pools. Comfort a class above. Nicer area not far from park and pond.

10

Mauricio

12 de fev. de 2024

·

Hospedou-se por 2 noites

Needs better attention at the spa

Needs better attention at the spa

10

Ricardo

9 de out. de 2025

·

Hospedou-se por 1 noite

Todo muy bien, sólo las temperaturas de las albercas subterráneas, es lamentable que ya no estén tan calientes como antes

Todo muy bien, sólo las temperaturas de las albercas subterráneas, es lamentable que ya no estén tan calientes como antes

10

ANA LUISA RAMIREZ

7 de ago. de 2023

·

Hospedou-se por 1 noite

El hotel está impecable, me gusta la arquitectura, sus piscinas, el área SPA super completa! la cama super cómoda y tanto el servicio como el restaurante estuvieron bastante bien!

El hotel está impecable, me gusta la arquitectura, sus piscinas, el área SPA super completa! la cama super cómoda y tanto el servicio como el restaurante estuvieron bastante bien!

10

Isa

10 de set. de 2023

·

Hospedou-se por 2 noites

Una estancia muy placentera, el hotel está como para no salir de ahí, las instalaciones muy bonitas y el área de spa, con su alberca climatizada, sauna, vapor, jacuzzi fue lo mejor. Lo único es que les recomiendo elegir los cuartos de arriba ya que nos tocó en el piso 1 y se escucha mucho ruido en la noche y muy tempranito ya que está pegado al restaurant. Igual un mantenimiento a los baños ya que emiten ruidos raros y en el área de spa tiene un olor feo.

Una estancia muy placentera, el hotel está como para no salir de ahí, las instalaciones muy bonitas y el área de spa, con su alberca climatizada, sauna, vapor, jacuzzi fue lo mejor. Lo único es que les recomiendo elegir los cuartos de arriba ya que nos tocó en el piso 1 y se escucha mucho ruido en la noche y muy tempranito ya que está pegado al restaurant. Igual un mantenimiento a los baños ya que emiten ruidos raros y en el área de spa tiene un olor feo.

10

George

21 de dez. de 2024

·

Hospedou-se por 5 noites

A Hidden Gem: Exceptional Stay at Villa Maria Cristina Villa Maria Cristina exceeded all my expectations! From the moment I arrived, I was welcomed by the warm and friendly staff who were incredibly helpful throughout my stay. Their genuine hospitality made my visit truly special. The property itself is stunning—every corner is a visual delight. The architecture and design of the buildings are so unique and beautifully preserved, making it a treat to explore. My room was spacious, impeccably clean, and thoughtfully designed for comfort. One of the highlights was the free parking, which added convenience to an already flawless experience. From the serene ambiance to the exceptional service, my entire day there was among the best I’ve had. If you’re looking for a luxurious yet welcoming retreat, I can’t recommend Villa Maria Cristina enough. It’s a perfect blend of beauty, comfort, and top-tier service. I can’t wait to return

A Hidden Gem: Exceptional Stay at Villa Maria Cristina Villa Maria Cristina exceeded all my expectations! From the moment I arrived, I was welcomed by the warm and friendly staff who were incredibly helpful throughout my stay. Their genuine hospitality made my visit truly special. The property itself is stunning—every corner is a visual delight. The architecture and design of the buildings are so unique and beautifully preserved, making it a treat to explore. My room was spacious, impeccably clean, and thoughtfully designed for comfort. One of the highlights was the free parking, which added convenience to an already flawless experience. From the serene ambiance to the exceptional service, my entire day there was among the best I’ve had. If you’re looking for a luxurious yet welcoming retreat, I can’t recommend Villa Maria Cristina enough. It’s a perfect blend of beauty, comfort, and top-tier service. I can’t wait to return

10

Evodia

3 de mar. de 2025

·

Hospedou-se por 1 noite

The property and grounds are amazingly beautiful. The staff provided excellent service which included a tour of the facilities and history.

The property and grounds are amazingly beautiful. The staff provided excellent service which included a tour of the facilities and history.

10

Ricardo

11 de mar. de 2025

·

Hospedou-se por 1 noite

Excelente hotel 5/5 magníficas instalaciones.. excelente y magnífico servicio…. Tal vez podría mejorar un poco el sabor de la comida… pero de ahí en fuera todo excelente, vale la pena cada peso invertido, una gran experiencia, no dejen de ir a la alberca o al spa

Excelente hotel 5/5 magníficas instalaciones.. excelente y magnífico servicio…. Tal vez podría mejorar un poco el sabor de la comida… pero de ahí en fuera todo excelente, vale la pena cada peso invertido, una gran experiencia, no dejen de ir a la alberca o al spa

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é consistentemente avaliada como muito alta, com quartos e áreas comuns descritos como impecáveis e bem conservados.

Avaliações dos hóspedes relacionadas

6

Peter

28 de out. de 2025

·

Hospedou-se por 4 noites

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

10

Benjamin

29 de out. de 2025

·

Hospedou-se por 7 noites

Super clean great service very comfortable

Super clean great service very comfortable

10

ANA LUISA RAMIREZ

7 de ago. de 2023

·

Hospedou-se por 1 noite

El hotel está impecable, me gusta la arquitectura, sus piscinas, el área SPA super completa! la cama super cómoda y tanto el servicio como el restaurante estuvieron bastante bien!

El hotel está impecable, me gusta la arquitectura, sus piscinas, el área SPA super completa! la cama super cómoda y tanto el servicio como el restaurante estuvieron bastante bien!

10

Elsa M

15 de nov. de 2024

·

Hospedou-se por 1 noite

Hotel muy bonito y limpio. El restaurante tiene buena comida.

Hotel muy bonito y limpio. El restaurante tiene buena comida.

10

PAOLA ALEJANDRA

27 de fev. de 2024

·

Hospedou-se por 1 noite

Bien servico limpieza lugar bonito

Bien servico limpieza lugar bonito

10

Lolita

7 de nov. de 2024

·

Hospedou-se por 2 noites

Clean and friendly staff

Clean and friendly staff

10

Rodrigo

19 de set. de 2025

·

Hospedou-se por 2 noites

Very attentive, helful, and nice staff. From the valet parking, recepcionist, and the cleaning ladies. All of them deserved two thumbs up. Very nice and spacious room with 2 bathrooms, each with bathtube and each with massage water jets. Everything was excellent, including the price. The only suggestion would be for the TVs to have platforms, e.g., netflix for us visitors to sign in and out. Thank you 😀 😊 my wife and I we will go back definitely.

Very attentive, helful, and nice staff. From the valet parking, recepcionist, and the cleaning ladies. All of them deserved two thumbs up. Very nice and spacious room with 2 bathrooms, each with bathtube and each with massage water jets. Everything was excellent, including the price. The only suggestion would be for the TVs to have platforms, e.g., netflix for us visitors to sign in and out. Thank you 😀 😊 my wife and I we will go back definitely.

10

Ma Eugenia

4 de ago. de 2024

·

Hospedou-se por 1 noite

De primer nivel! Elegante, cómoda y muy limpia!

De primer nivel! Elegante, cómoda y muy limpia!

10

GABRIELA

12 de jul. de 2025

·

Hospedou-se por 1 noite

Excelente siempre, muy cómodo, tranquilo, limpio y relajante

Excelente siempre, muy cómodo, tranquilo, limpio y relajante

10

Sandro

4 de ago. de 2023

·

Hospedou-se por 1 noite

nice property and really clean and with a lot of details.

nice property and really clean and with a lot of details.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são grandes, elegantes e confortáveis, com um estilo clássico. Vários hóspedes relatam ruído em determinados quartos proveniente de áreas vizinhas ou de instalações.

Avaliações dos hóspedes relacionadas

6

Peter

28 de out. de 2025

·

Hospedou-se por 4 noites

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

8

Eduardo

9 de fev. de 2025

·

Hospedou-se por 2 noites

Todo muy bien excepto, una noche, mucho ruido en la madrugada al parecer del piso de arriba.

Todo muy bien excepto, una noche, mucho ruido en la madrugada al parecer del piso de arriba.

8

ANA

18 de ago. de 2023

·

Hospedou-se por 1 noite

El hotel está muy bien equipado, las habitaciones son muy grandes, la propiedad es colonial elegante, el personal amable y eficiente. Únicamente hay que fijar las cabeceras, porque si te recargas pegan contra la pared y hacen ruido. El tic tac del reloj también puede ser un inconveniente para dormir si se es medio propenso al insomnio. Se puede caminar al centro, aunque no está en el centro.

El hotel está muy bien equipado, las habitaciones son muy grandes, la propiedad es colonial elegante, el personal amable y eficiente. Únicamente hay que fijar las cabeceras, porque si te recargas pegan contra la pared y hacen ruido. El tic tac del reloj también puede ser un inconveniente para dormir si se es medio propenso al insomnio. Se puede caminar al centro, aunque no está en el centro.

10

Mary Susan

27 de dez. de 2022

·

Hospedou-se por 6 noites

We loved this stunning place and would like to come back soon. Breakfasts were superb, (coffee so so). We ate dinner one night and it was disappointing. Rooms are quiet, roomy and comfortable. Most require 2-4 flights of stairs which enables views of the historic buildings and mountains in the distance . Staff was outstanding at every level. Spa was enjoyable with first rate massage therapists on the team.

We loved this stunning place and would like to come back soon. Breakfasts were superb, (coffee so so). We ate dinner one night and it was disappointing. Rooms are quiet, roomy and comfortable. Most require 2-4 flights of stairs which enables views of the historic buildings and mountains in the distance . Staff was outstanding at every level. Spa was enjoyable with first rate massage therapists on the team.

10

Oscar

12 de mar. de 2024

·

Hospedou-se por 1 noite

Excelent, except for a barking dog.

Excelent, except for a barking dog.

10

Elsa M

14 de nov. de 2024

·

Hospedou-se por 1 noite

Es un hotel muy bonito. Las habitaciones muy grandes y cómodas.

Es un hotel muy bonito. Las habitaciones muy grandes y cómodas.

4

Juan Manuel

23 de mar. de 2025

·

Hospedou-se por 2 noites

Muy ruidoso y pocos servicios

Muy ruidoso y pocos servicios

8

Karla L

17 de mar. de 2025

·

Hospedou-se por 1 noite

El lugar es muy bonito solamente que las habitaciones se les mete muchísimo el ruido lo cual lo hace algo incómodo

El lugar es muy bonito solamente que las habitaciones se les mete muchísimo el ruido lo cual lo hace algo incómodo

10

Rodrigo

19 de set. de 2025

·

Hospedou-se por 2 noites

Very attentive, helful, and nice staff. From the valet parking, recepcionist, and the cleaning ladies. All of them deserved two thumbs up. Very nice and spacious room with 2 bathrooms, each with bathtube and each with massage water jets. Everything was excellent, including the price. The only suggestion would be for the TVs to have platforms, e.g., netflix for us visitors to sign in and out. Thank you 😀 😊 my wife and I we will go back definitely.

Very attentive, helful, and nice staff. From the valet parking, recepcionist, and the cleaning ladies. All of them deserved two thumbs up. Very nice and spacious room with 2 bathrooms, each with bathtube and each with massage water jets. Everything was excellent, including the price. The only suggestion would be for the TVs to have platforms, e.g., netflix for us visitors to sign in and out. Thank you 😀 😊 my wife and I we will go back definitely.

8

NICOLAS

15 de nov. de 2023

·

Hospedou-se por 1 noite

Para un hotel de esta categoría, deben revisar que la cama no sea ruidosa

Para un hotel de esta categoría, deben revisar que la cama no sea ruidosa

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é amplamente descrito como amigável, atencioso e profissional em todo o hotel. Alguns hóspedes experimentaram lentidão no restaurante ou no serviço de quarto e problemas ocasionais de administração ou atendimento ao cliente.

Avaliações dos hóspedes relacionadas

10

Mario

11 de set. de 2025

·

Hospedou-se por 1 noite

El lugar es extraordinario, no le falta un solo detalle. El mejor servicio recibido.

El lugar es extraordinario, no le falta un solo detalle. El mejor servicio recibido.

10

Juan Carlos

8 de fev. de 2024

·

Hospedou-se por 2 noites

Fascinante hotel, instalaciones de primera. Nos dieron una habitación Suite de gran tamaño, excelente baño y con articulos perfectos. El unico detalle es la atención al cliente, problemas de cuenta basicos, y repetidamente los meseros mencionan cosas inadecuadas.

Fascinante hotel, instalaciones de primera. Nos dieron una habitación Suite de gran tamaño, excelente baño y con articulos perfectos. El unico detalle es la atención al cliente, problemas de cuenta basicos, y repetidamente los meseros mencionan cosas inadecuadas.

10

Griselda Jenisse

2 de mai. de 2024

·

Hospedou-se por 1 noite

El hotel está divino, súper lujoso y todo impecable. Creo que tienen poco personal en el restaurante porque el room service y el servicio a la alberca fue bastante tardado. Por lo demás todo el personal muy amable.

El hotel está divino, súper lujoso y todo impecable. Creo que tienen poco personal en el restaurante porque el room service y el servicio a la alberca fue bastante tardado. Por lo demás todo el personal muy amable.

10

Arturo

5 de dez. de 2025

·

Hospedou-se por 1 noite

El servicio excelente, ubicación privilegiada, personal atento y educado, la mejor opción!

El servicio excelente, ubicación privilegiada, personal atento y educado, la mejor opción!

6

Enrique Torres Septien

10 de out. de 2025

·

Hospedou-se por 1 noite

No puede ser que Arturo que atiende en recepción no sepa hacer una factura. Tenía una junta y llegué tarde no obstante antes de desayunar se las pedí, y se tardó posteriormente casi una hora para hacerla. Al final le dejé los datos esperando que me la enviaran. Un día después no lo ha enviado. Porque ponen a una persona que no está capacitada para hacerlo.se comunico telefónicamente con tres personas para que lo auudaran. ayudaran. No puede ser.

No puede ser que Arturo que atiende en recepción no sepa hacer una factura. Tenía una junta y llegué tarde no obstante antes de desayunar se las pedí, y se tardó posteriormente casi una hora para hacerla. Al final le dejé los datos esperando que me la enviaran. Un día después no lo ha enviado. Porque ponen a una persona que no está capacitada para hacerlo.se comunico telefónicamente con tres personas para que lo auudaran. ayudaran. No puede ser.

2

DENISSE

4 de set. de 2024

·

Hospedou-se por 1 noite

La atencion del personal fue malo

La atencion del personal fue malo

2

Fer

25 de out. de 2025

·

Hospedou-se por 2 noites

Pésima atención del personal

Pésima atención del personal

10

Rodrigo

19 de set. de 2025

·

Hospedou-se por 2 noites

Very attentive, helful, and nice staff. From the valet parking, recepcionist, and the cleaning ladies. All of them deserved two thumbs up. Very nice and spacious room with 2 bathrooms, each with bathtube and each with massage water jets. Everything was excellent, including the price. The only suggestion would be for the TVs to have platforms, e.g., netflix for us visitors to sign in and out. Thank you 😀 😊 my wife and I we will go back definitely.

Very attentive, helful, and nice staff. From the valet parking, recepcionist, and the cleaning ladies. All of them deserved two thumbs up. Very nice and spacious room with 2 bathrooms, each with bathtube and each with massage water jets. Everything was excellent, including the price. The only suggestion would be for the TVs to have platforms, e.g., netflix for us visitors to sign in and out. Thank you 😀 😊 my wife and I we will go back definitely.

8

Luis Jorge

19 de nov. de 2024

·

Hospedou-se por 2 noites

Excelente servicio y el personal muy amable y atento

Excelente servicio y el personal muy amable y atento

10

Martin Anthony

13 de jul. de 2025

·

Hospedou-se por 2 noites

The staff was phenomenal from the door man to the bell boy front desk management and the maids!! They really take customer service to the next level GREAT PLACE!!!!!

The staff was phenomenal from the door man to the bell boy front desk management and the maids!! They really take customer service to the next level GREAT PLACE!!!!!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

A localização é conveniente, logo fora do centro histórico movimentado, oferecendo um ambiente mais tranquilo, mas ainda acessível às atrações a pé ou com uma curta viagem.

Avaliações dos hóspedes relacionadas

6

Peter

28 de out. de 2025

·

Hospedou-se por 4 noites

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

8

ANA

18 de ago. de 2023

·

Hospedou-se por 1 noite

El hotel está muy bien equipado, las habitaciones son muy grandes, la propiedad es colonial elegante, el personal amable y eficiente. Únicamente hay que fijar las cabeceras, porque si te recargas pegan contra la pared y hacen ruido. El tic tac del reloj también puede ser un inconveniente para dormir si se es medio propenso al insomnio. Se puede caminar al centro, aunque no está en el centro.

El hotel está muy bien equipado, las habitaciones son muy grandes, la propiedad es colonial elegante, el personal amable y eficiente. Únicamente hay que fijar las cabeceras, porque si te recargas pegan contra la pared y hacen ruido. El tic tac del reloj también puede ser un inconveniente para dormir si se es medio propenso al insomnio. Se puede caminar al centro, aunque no está en el centro.

10

George

22 de fev. de 2024

·

Hospedou-se por 2 noites

A real gem. Incredible amenities, gorgeous grounds, beautiful rooms, spa, pools. Comfort a class above. Nicer area not far from park and pond.

A real gem. Incredible amenities, gorgeous grounds, beautiful rooms, spa, pools. Comfort a class above. Nicer area not far from park and pond.

10

Mary Susan

27 de dez. de 2022

·

Hospedou-se por 6 noites

We loved this stunning place and would like to come back soon. Breakfasts were superb, (coffee so so). We ate dinner one night and it was disappointing. Rooms are quiet, roomy and comfortable. Most require 2-4 flights of stairs which enables views of the historic buildings and mountains in the distance . Staff was outstanding at every level. Spa was enjoyable with first rate massage therapists on the team.

We loved this stunning place and would like to come back soon. Breakfasts were superb, (coffee so so). We ate dinner one night and it was disappointing. Rooms are quiet, roomy and comfortable. Most require 2-4 flights of stairs which enables views of the historic buildings and mountains in the distance . Staff was outstanding at every level. Spa was enjoyable with first rate massage therapists on the team.

8

HARUBI

28 de set. de 2023

·

Hospedou-se por 1 noite

Muy bonito hotel y buena ubicación Buen servicio

Muy bonito hotel y buena ubicación Buen servicio

10

Arturo

5 de dez. de 2025

·

Hospedou-se por 1 noite

El servicio excelente, ubicación privilegiada, personal atento y educado, la mejor opción!

El servicio excelente, ubicación privilegiada, personal atento y educado, la mejor opción!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O feedback sobre a comida é variado: muitos apreciaram refeições e cafés da manhã saborosos, mas várias avaliações criticam a qualidade em relação ao preço. O serviço ocasionalmente lento também é mencionado.

Avaliações dos hóspedes relacionadas

6

Peter

28 de out. de 2025

·

Hospedou-se por 4 noites

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

This is a lovely hotel with beautiful, large, classy rooms that have a bit of a colonial feel, and the property has several extra benefits with two pools and spa facilities, We loved the location slightly outside of the very crowded historic center, making our stay move quiet and less chaotic. Bed was very comfortable, the staff is friendly and helpful, and the housekeeping is exceptionally professional. However, there are a few things that could be improved to make this truly a 5 star stay. Most notably, the hotel plays constant music throughout the hotel starting early in the morning (around 7am) that completely disrupts the tranquility of the place. You hear it at the pool, sitting outside for a meal, and even in your rooms and it's mostly like 80s disco and rock, completely out of place for the atmosphere of the hotel. It's so unnecessary and annoying. The second area that doesn't meet the potential of the hotel is the food. We ate at the restaurant twice and had room service once and in all three occasions it was gouts poor quality, especially for the prices they charged

10

Myr

28 de dez. de 2022

·

Hospedou-se por 2 noites

La comida del restaurante es deliciosa.

La comida del restaurante es deliciosa.

10

Griselda Jenisse

2 de mai. de 2024

·

Hospedou-se por 1 noite

El hotel está divino, súper lujoso y todo impecable. Creo que tienen poco personal en el restaurante porque el room service y el servicio a la alberca fue bastante tardado. Por lo demás todo el personal muy amable.

El hotel está divino, súper lujoso y todo impecable. Creo que tienen poco personal en el restaurante porque el room service y el servicio a la alberca fue bastante tardado. Por lo demás todo el personal muy amable.

10

Mary Susan

27 de dez. de 2022

·

Hospedou-se por 6 noites

We loved this stunning place and would like to come back soon. Breakfasts were superb, (coffee so so). We ate dinner one night and it was disappointing. Rooms are quiet, roomy and comfortable. Most require 2-4 flights of stairs which enables views of the historic buildings and mountains in the distance . Staff was outstanding at every level. Spa was enjoyable with first rate massage therapists on the team.

We loved this stunning place and would like to come back soon. Breakfasts were superb, (coffee so so). We ate dinner one night and it was disappointing. Rooms are quiet, roomy and comfortable. Most require 2-4 flights of stairs which enables views of the historic buildings and mountains in the distance . Staff was outstanding at every level. Spa was enjoyable with first rate massage therapists on the team.

8

Gabriel

21 de jun. de 2023

·

Hospedou-se por 1 noite

Excelente, solo su cocina no es tan buena.

Excelente, solo su cocina no es tan buena.

10

Mariano

10 de nov. de 2024

·

Hospedou-se por 2 noites

Todo excelente pero la comida muy mala

Todo excelente pero la comida muy mala

10

FERNANDO

8 de mar. de 2025

·

Hospedou-se por 2 noites

Excellent service and amazing experience overall. Loved our room and amenities there are great. I took the family for a business trip with me and we had a very pleasant stay. Food is delicious at Teresita! I recommend breakfast and dinner.

Excellent service and amazing experience overall. Loved our room and amenities there are great. I took the family for a business trip with me and we had a very pleasant stay. Food is delicious at Teresita! I recommend breakfast and dinner.

10

Carolina

5 de jun. de 2025

·

Hospedou-se por 1 noite

El hotel es hermoso, la comida deliciosa y excelente servicio del personal. Muy

El hotel es hermoso, la comida deliciosa y excelente servicio del personal. Muy

8

Martha Alejandra

3 de dez. de 2024

·

Hospedou-se por 2 noites

La propiedad es hermosa. El servicio y atención buenos. Los desayunos podrían ser mejores.

La propiedad es hermosa. El servicio y atención buenos. Los desayunos podrían ser mejores.

10

Martin

20 de out. de 2024

·

Hospedou-se por 1 noite

Excelente hotel y servicios solo el reataurante no me gusto la calidad de los alimentos para lps costos

Excelente hotel y servicios solo el reataurante no me gusto la calidad de los alimentos para lps costos

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Minku

há 3 semanas

·

Hospedou-se por 2 noites

Amazon hotel, and good staff

Amazon hotel, and good staff

10

alejandra

18 de ago. de 2026

·

Hospedou-se por 1 noite

Nos encantó el Lugar habitaciones preciosas, personal atento, comida deliciosa en fin todo muy bien

Nos encantó el Lugar habitaciones preciosas, personal atento, comida deliciosa en fin todo muy bien

10

Andrea

2 de ago. de 2026

·

Hospedou-se por 1 noite

Hermoso hotel con SPA y comida deliciosa; el personal del hotel increíblemente amable

Hermoso hotel con SPA y comida deliciosa; el personal del hotel increíblemente amable

10

Luis Enrique

29 de jul. de 2026

·

Hospedou-se por 1 noite

Todo muy bien. Precioso hotel

Todo muy bien. Precioso hotel

8

Ramon

28 de jul. de 2026

·

Hospedou-se por 1 noite

El hotel es muy bonito y está en excelentes condiciones. El servicio en el restaurante puede mejorar.

El hotel es muy bonito y está en excelentes condiciones. El servicio en el restaurante puede mejorar.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 20:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3 $182	4 $181	5 $180	6	7
8 $196	9 $180	10 $181	11 $182	12 $200	13 $212	14
15 $182	16 $183	17 $183	18 $179	19 $181	20 $195	21
22 $182	23 $182	24 $182	25 $182	26 $182	27	28
29 $183	30 $185

dezembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 72 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. A recepção abre todos os dias, entre 7h e 23h. A recepção tem um horário de funcionamento limitado. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e detector de fumaça

Acesso à piscina permitido entre 8h e 20h.
É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
Até 2 crianças de até 6 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.

Há restrições de altura no estacionamento.

Há possibilidade de check-out sem contato.

Taxa de café da manhã continental: entre MXN 250 e MXN 500 por pessoa
Taxa de traslado de/para o aeroporto: MXN 950 por veículo (só ida, ocupação máxima de 3)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.