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The Westin Chicago Lombard

201 USD

/natt

Gj.snitt. for september

The Westin Chicago Lombard - Image 1

The Westin Chicago Lombard - Rom

The Westin Chicago Lombard - Rom

The Westin Chicago Lombard - Resepsjon

The Westin Chicago Lombard - Basseng

Velg datoer for å se priser og tilgjengelighet

201 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På The Westin Chicago Lombard er prisen per natt i gjennomsnitt 152 USD i den billigste måneden (desember) og 254 USD i den dyreste måneden (juni), basert på de siste 12 månedene.

Gjennomsnittspris per natt på The Westin Chicago Lombard etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	205 USD
februar	175 USD
mars	180 USD
april	194 USD
mai	189 USD
juni	254 USD
juli	254 USD
august	226 USD
september	201 USD
oktober	200 USD
november	177 USD
desember	152 USD

Dyreste: juni (ca. 254 USD)

Billigste: desember (ca. 152 USD)

Om denne eiendommen

Nyt rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet tilbyr også wi-fi (inkludert), bryllupstjenester og TV i fellesområdet.

Fasiliteter

Nyt rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet tilbyr også wi-fi (inkludert), bryllupstjenester og TV i fellesområdet.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et forretningssenter, hurtigutsjekking og renseri-/vaskeritjenester. Planlegger du en event i Lombard? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 3623 kvadratmeter, blant annet konferanserom og 10 møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.

Servering

Smak på italienske retter på Harry Caray's Steakhouse, en av dette hotellets mange spisesteder, som omfatter 2 restauranter og en kafé. Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Ferdiglaget frokost serveres fra kl. 06.00 til kl. 11.00 på hverdagene og fra kl. 07.00 til kl. 11.00 i helgene, mot et tillegg.

Rom

Føl deg som hjemme i et av de 500 gjesterommene, som er individuelt dekorert og utstyrt med kjøleskap og LCD-TV. Sengen har overmadrass, dundyner og sengetøy av topp kvalitet. Underholdningen er sikret med kabel-TV, og kablet og trådløst internett er tilgjengelig mot en tilleggsavgift. Rommene har privat bad med badekar eller dusj, toalettartikler (inkludert) og hårføner.

Beliggenhet

I Lombard ligger The Westin Chicago Lombard kun en 1 minutters kjøretur unna Yorktown kjøpesenter og 6 minutter unna Oakbrook Center kjøpesenter. Dette hotellet ligger 3,9 mi (6,2 km) unna Morton arboretum og 4,4 mi (7,1 km) unna College of Dupage.

Hva finnes i nærheten

Yorktown kjøpesenter(0.2 miles)
Advocate Good Samaritan Hospital(2.2 miles)
Loyola Medicine Oakbrook Terrace(3 miles)
Oakbrook Center kjøpesenter(3 miles)
Drury Lane Theater(3.5 miles)
Mayslake Peabody Mansion(3.5 miles)
Lilacia Park(3.7 miles)
Spring Avenue Dog Park(3.9 miles)
Morton arboretum(4.1 miles)
Ty Warner Park(4.4 miles)
College of Dupage(4.7 miles)
Elmhurst Hospital - Main Campus(4.7 miles)
Oak Brook golfbane(4.7 miles)
Elmhurst College(5.8 miles)
Graue Mill and Museum(6 miles)
Chicago O'Hare internasjonale flyplass (ORD)(19.6 miles)
Chicago, Illinois (DPA-Dupage)(21.5 miles)
Chicago Midway flyplass (MDW)(24.8 miles)
Chicago, Illinois (PWK-Chicago Executive)(26.9 miles)

Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Renseri

Beliggenhet

70 Yorktown Center, Lombard, Illinois, USA

Yorktown kjøpesenter (0.2 miles)

Advocate Good Samaritan Hospital (2.2 miles)

Loyola Medicine Oakbrook Terrace (3 miles)

Oakbrook Center kjøpesenter (3 miles)

Drury Lane Theater (3.5 miles)

Mayslake Peabody Mansion (3.5 miles)

Mer stedsinformasjon

Gjesteomtaler

8.5

Veldig bra

basert på 1 396 verifiserte omtaler

Hvem bor her?

Business

37%

Par

25%

Familie

24%

Grupper

8%

Alene

4%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På The Westin Chicago Lombard fremhever gjestene ofte vennlig og profesjonelt personale, komfortable senger og en praktisk beliggenhet nær kjøpesentre, restauranter og motorveier, mens noen rapporterer om mangler ved renholdet, støy nær heiser eller store arrangementer og sporadiske problemer med vedlikehold eller temperatur.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På The Westin Chicago Lombard fremhever gjestene ofte vennlig og profesjonelt personale, komfortable senger og en praktisk beliggenhet nær kjøpesentre, restauranter og motorveier, mens noen rapporterer om mangler ved renholdet, støy nær heiser eller store arrangementer og sporadiske problemer med vedlikehold eller temperatur.

Mange setter pris på det store bassenget, treningssenteret og spisestedene i hotellet, selv om bassenget eller saunaen kan være kalde eller ute av drift, og noen steder stenger tidligere enn forventet. Ekstra kostnader for parkering og Wi-Fi, samt begrenset romservice, er nevnt av flere gjester. Samlet sett kan du forvente et komfortabelt opphold i forstedene med gode fasiliteter.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Gjestene roser det store innendørsbassenget, boblebadet, saunaen og det godt utstyrte treningssenteret. Lobbyen og de tilknyttede restaurantene er populære. Noen rapporterer om ekstra gebyrer for parkering/Wi-Fi, et av og til kaldt basseng eller ute av drift sauna, tidlig stenging av bar/restaurant og sesongmessig stenging av uteplassen.

Relaterte gjesteomtaler

8

Adrian

28. apr. 2024

·

Overnattet 1 natt

Great stay. Pool was a little cold. Sauna was not working. Staff was very friendly. Great location.

Great stay. Pool was a little cold. Sauna was not working. Staff was very friendly. Great location.

10

John

16. apr. 2024

·

Overnattet 1 natt

Wonderful stay! Enjoy amenities--extra large pool for lap swimming, sauna, whirlpool, treadmills, weight room. Bed was comfy as well! Conveniently located to close to shopping and restaurants.

Wonderful stay! Enjoy amenities--extra large pool for lap swimming, sauna, whirlpool, treadmills, weight room. Bed was comfy as well! Conveniently located to close to shopping and restaurants.

10

Blair

8. okt. 2025

·

Overnattet 1 natt

The phone and lighted mirror in the bathroom did not work. Only one bedside table has an outlet or place for charging devices. Other than those minor observations, excellent stay. The gym was great, the pillows were comfortable, and the room smelled and looked extremely clean. Stunning sunset views on the 9th floor. Would be happy to come back!

The phone and lighted mirror in the bathroom did not work. Only one bedside table has an outlet or place for charging devices. Other than those minor observations, excellent stay. The gym was great, the pillows were comfortable, and the room smelled and looked extremely clean. Stunning sunset views on the 9th floor. Would be happy to come back!

8

Gregory

23. sep. 2025

·

Overnattet 1 natt

Everything was ok, but the $8.00 parking fee bugged me.

Everything was ok, but the $8.00 parking fee bugged me.

8

Lynn

3. aug. 2025

·

Overnattet 2 netter

The staff was helpful and friendly. The parking was ample and not terribly expensive. The bed linens were slippery and fell off during the toss and turns of sleep. Our mini fridge was broken - but I am confident they would have repaired it if we had asked. We did not dine on the property.

The staff was helpful and friendly. The parking was ample and not terribly expensive. The bed linens were slippery and fell off during the toss and turns of sleep. Our mini fridge was broken - but I am confident they would have repaired it if we had asked. We did not dine on the property.

10

Jaime

25. feb. 2025

·

Overnattet 1 natt

Amazing environment. Staff is very friendly. Fantastic indoor pool. Amazing bar. Great drinks. Clean room. Comfiest beds ever. Overall great

Amazing environment. Staff is very friendly. Fantastic indoor pool. Amazing bar. Great drinks. Clean room. Comfiest beds ever. Overall great

10

Mohammed

10. juli 2024

·

Overnattet 2 netter

The hotel has a beautiful entrance and the check-in is a breeze. It is very conveniently located. Ample of parking space available. Five elevators with no waiting time. Ideal for hosting wedding events. Overall had a great experience staying here.

The hotel has a beautiful entrance and the check-in is a breeze. It is very conveniently located. Ample of parking space available. Five elevators with no waiting time. Ideal for hosting wedding events. Overall had a great experience staying here.

10

Tameka

18. apr. 2025

·

Overnattet 2 netter

The hotel was beautiful and spacious. It had a good view. Nice pool, workout room, hot tub, and sauna.

The hotel was beautiful and spacious. It had a good view. Nice pool, workout room, hot tub, and sauna.

4

James

4. aug. 2025

·

Overnattet 3 netter

Hard to believe a place like this would just keep tacking on charges. Parking? Internet? Water? Especially when things like the shower doesn't work.

Hard to believe a place like this would just keep tacking on charges. Parking? Internet? Water? Especially when things like the shower doesn't work.

6

Asia

12. mai 2025

·

Overnattet 2 netter

The stay was ok we loved our room always so clean and comfortable. We just was disappointed for a few inconveniences. It sucks there’s no microwave in room literally have to go all the way to the lobby to warm up food, now there’s a charge for parking, charge to use the internet, they didn’t even remind or mention that we had a credit for breakfast I had to check my hotel receipt just to confirm we had a credit to use. Pool was great, restaurant services was good. Also now you need room key to control elevator. Lot of changes that wasn’t there before.

The stay was ok we loved our room always so clean and comfortable. We just was disappointed for a few inconveniences. It sucks there’s no microwave in room literally have to go all the way to the lobby to warm up food, now there’s a charge for parking, charge to use the internet, they didn’t even remind or mention that we had a credit for breakfast I had to check my hotel receipt just to confirm we had a credit to use. Pool was great, restaurant services was good. Also now you need room key to control elevator. Lot of changes that wasn’t there before.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Tilbakemeldingene er blandede: mange synes rommene og fellesområdene er veldig rene, men flere anmeldelser påpeker mangler ved rengjøringen, som hår eller flekker på sengetøy, støv, mugg rundt badekar og manglende service.

Relaterte gjesteomtaler

8

Tiara Nicole

24. juli 2025

·

Overnattet 6 netter

Check in was not the greatest for me, the room was dirty, had hair and stuff in the bed. Went downstairs was given a “better & upgraded room” just for it to be dirtier than the previous and have trash on the nightstands. The third room, not only had hair in the bed and tub but the toilet was leaking. Overall, the hotel staff was nice and I was compensated but to be a Westin/Marriott hotel I expected much more especially for the price. I loved the location of the hotel as it was next to a mall and tons of food options. We were able to get to downtime pretty quickly too.

Check in was not the greatest for me, the room was dirty, had hair and stuff in the bed. Went downstairs was given a “better & upgraded room” just for it to be dirtier than the previous and have trash on the nightstands. The third room, not only had hair in the bed and tub but the toilet was leaking. Overall, the hotel staff was nice and I was compensated but to be a Westin/Marriott hotel I expected much more especially for the price. I loved the location of the hotel as it was next to a mall and tons of food options. We were able to get to downtime pretty quickly too.

10

Erica

31. mars 2025

·

Overnattet 1 natt

Great hotel …. VERY clean! Great location, excellent and friendly customer service, AND comfy bed; also, close to many restaurants and stores …. even has a Starbucks in the lobby!

Great hotel …. VERY clean! Great location, excellent and friendly customer service, AND comfy bed; also, close to many restaurants and stores …. even has a Starbucks in the lobby!

4

April

28. sep. 2025

·

Overnattet 2 netter

It’s mold growing around the tub, there was no bags in the garbages. I get out the garbage and an old guest wrote not clean on the window so when the steam hit I seen it, meaning it still hasn’t been clean. Staff were amazing friendly, easy check in. I was disappointed check out was at noon an we got a knock on the door (while the do not disturb sign was on it) at 11:20 for house cleaning.

It’s mold growing around the tub, there was no bags in the garbages. I get out the garbage and an old guest wrote not clean on the window so when the steam hit I seen it, meaning it still hasn’t been clean. Staff were amazing friendly, easy check in. I was disappointed check out was at noon an we got a knock on the door (while the do not disturb sign was on it) at 11:20 for house cleaning.

2

Cindy

20. jan. 2025

·

Overnattet 2 netter

Showed up and they let us check in early which was great. We had 2 rooms and both were extremely hot and it didn’t matter what we did to lower the temp it wouldn’t work. We found blood stains on the comforter and sheets in one room and hair in the other room. The showers were terrible and felt like someone was spitting on you. The pool chlorine was so strong that it burnt our eyes and caused us to get headaches. Will not go back unless they change something.

Showed up and they let us check in early which was great. We had 2 rooms and both were extremely hot and it didn’t matter what we did to lower the temp it wouldn’t work. We found blood stains on the comforter and sheets in one room and hair in the other room. The showers were terrible and felt like someone was spitting on you. The pool chlorine was so strong that it burnt our eyes and caused us to get headaches. Will not go back unless they change something.

4

Erika

2. apr. 2025

·

Overnattet 2 netter

I stayed at the Westin Lombard from March 29th to 31st, and my experience was a mix of highs and lows. When I first checked in, I was impressed by the hotel's ambiance, the efficiency of the concierge, and the welcoming front desk staff. My initial two nights were enjoyable—I dined at the hotel's restaurant and ordered room service, both of which were excellent. While preparing for check out, I discovered a stain on the top sheet that appeared to be blood. The discovery was both mortifying and disappointing, knowing I had slept in that bed for two nights. I had opted out of housekeeping during my stay, but the stained sheet should not have been overlooked in the first place. I brought the sheet to the front desk and spoke with a manager. Both the front desk representative and the manager were apologetic and professional, and the manager assured me that the matter would be addressed promptly. Later, I received an email from them offering to refund the money spent on room service as compensation. I was informed that further discounts could not be provided because I had booked through Expedia instead of directly with the hotel. I felt the resolution did not adequately address the seriousness of the issue. A stained bed sheet is unacceptable, and the method of booking should not determine the hotel's ability to offer proper compensation. Overall, while the staff's professionalism stood out, my stay was overshadowed by an issue that left me deeply disappointed.

I stayed at the Westin Lombard from March 29th to 31st, and my experience was a mix of highs and lows. When I first checked in, I was impressed by the hotel's ambiance, the efficiency of the concierge, and the welcoming front desk staff. My initial two nights were enjoyable—I dined at the hotel's restaurant and ordered room service, both of which were excellent. While preparing for check out, I discovered a stain on the top sheet that appeared to be blood. The discovery was both mortifying and disappointing, knowing I had slept in that bed for two nights. I had opted out of housekeeping during my stay, but the stained sheet should not have been overlooked in the first place. I brought the sheet to the front desk and spoke with a manager. Both the front desk representative and the manager were apologetic and professional, and the manager assured me that the matter would be addressed promptly. Later, I received an email from them offering to refund the money spent on room service as compensation. I was informed that further discounts could not be provided because I had booked through Expedia instead of directly with the hotel. I felt the resolution did not adequately address the seriousness of the issue. A stained bed sheet is unacceptable, and the method of booking should not determine the hotel's ability to offer proper compensation. Overall, while the staff's professionalism stood out, my stay was overshadowed by an issue that left me deeply disappointed.

6

Katie

19. apr. 2025

·

Overnattet 1 natt

Everything was fine until we went to shower in the morning, and there was a clump of hair in the drain. That ruined the overall experience of the stay.

Everything was fine until we went to shower in the morning, and there was a clump of hair in the drain. That ruined the overall experience of the stay.

6

lashantal

20. sep. 2023

·

Overnattet 1 natt

The room wasn’t as clean as I would have liked. There was hair in the bathroom, and the white sheets had spots on them. Also, the mini fridge didn't keep food or drinks cold it kept them more at room temperature. Overall, I would never stay here again.

The room wasn’t as clean as I would have liked. There was hair in the bathroom, and the white sheets had spots on them. Also, the mini fridge didn't keep food or drinks cold it kept them more at room temperature. Overall, I would never stay here again.

4

Latiesha

16. sep. 2024

·

Overnattet 4 netter

Beautiful hotel but my room and sheets were dirty. There was old food or vomit on my remote. The sheets and blanket had hair and stains on them. There was dust everywhere. The one good thing is they provided me with fresh towels and wash rags daily. Other than that, I probably would stay here again.

Beautiful hotel but my room and sheets were dirty. There was old food or vomit on my remote. The sheets and blanket had hair and stains on them. There was dust everywhere. The one good thing is they provided me with fresh towels and wash rags daily. Other than that, I probably would stay here again.

4

Leah

23. juni 2025

·

Overnattet 3 netter

Very dirty pillows and sheets, it’s like everywhere i looked even on the supposed “clean sheets” there was a stain, just trifiling. Service was iffy, was getting some weird vibe from the people inside.

Very dirty pillows and sheets, it’s like everywhere i looked even on the supposed “clean sheets” there was a stain, just trifiling. Service was iffy, was getting some weird vibe from the people inside.

2

Lisa

8. nov. 2025

·

Overnattet 2 netter

The air didn’t work and the room was so hot the entire time. So unclean and never took our garbage. Hair all in the bathroom and shower. Totally disgusting.

The air didn’t work and the room was so hot the entire time. So unclean and never took our garbage. Hair all in the bathroom and shower. Totally disgusting.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er generelt romslige med veldig komfortable senger og noen fine utsikter, men flere gjester nevner støy nær heiser og under arrangementer. Vanlige problemer inkluderer svak eller ustabil klimaanlegg eller varme, lavt vanntrykk eller forsinkelser med varmtvann, og mangel på mikrobølgeovn på rommet; sporadiske vedlikeholdsproblemer forekommer.

Relaterte gjesteomtaler

4

Alec

13. juni 2023

·

Overnattet 2 netter

Nice place but they put me near the elevator and it was like trying to stay next to a wind tunnel. I’ve never heard anything like it. I called and asked to move rooms but they couldn’t accommodate. The bed was very uncomfortable and shower wasn’t great. As a business traveler, the Westin falls short on all the keys points. I wouldn’t stay here again.

Nice place but they put me near the elevator and it was like trying to stay next to a wind tunnel. I’ve never heard anything like it. I called and asked to move rooms but they couldn’t accommodate. The bed was very uncomfortable and shower wasn’t great. As a business traveler, the Westin falls short on all the keys points. I wouldn’t stay here again.

6

Tiana

20. apr. 2025

·

Overnattet 2 netter

Room was nice aside from poor tv signal. Would be nice to have microwave in each room rather than 1 microwave on main floor for entire hotel to use.

Room was nice aside from poor tv signal. Would be nice to have microwave in each room rather than 1 microwave on main floor for entire hotel to use.

8

Samara

28. juli 2025

·

Overnattet 2 netter

No refrigerator or microwave and room. Automatic door in lobby didn’t work had to keep pushing handicap button which was hanging off.

No refrigerator or microwave and room. Automatic door in lobby didn’t work had to keep pushing handicap button which was hanging off.

4

Chantill

19. okt. 2025

·

Overnattet 1 natt

Room 415 just shows the top of the 4th floor and a horrible view. This room is also right next to the elevator so you can hear the foot traffic. The internet sign in said it was free for guest but we’re charged when checking out. Room 417 tub has a slow drain when getting out of the tub.

Room 415 just shows the top of the 4th floor and a horrible view. This room is also right next to the elevator so you can hear the foot traffic. The internet sign in said it was free for guest but we’re charged when checking out. Room 417 tub has a slow drain when getting out of the tub.

6

Lauren

1. des. 2024

·

Overnattet 2 netter

It was a decent stay. Rooms were spacious and modern. Main complaint is that could not get warm/hot water in the shower which was frustrating.

It was a decent stay. Rooms were spacious and modern. Main complaint is that could not get warm/hot water in the shower which was frustrating.

10

Ashley

29. apr. 2024

·

Overnattet 2 netter

Everyone was pleasant and the bed was so comfortable! Only downfall was my room didn’t cool enough for my liking and I had the AC on.

Everyone was pleasant and the bed was so comfortable! Only downfall was my room didn’t cool enough for my liking and I had the AC on.

10

Bruce

19. okt. 2025

·

Overnattet 1 natt

It's always a great stay. Clean, quiet and comfortable. See you next time

It's always a great stay. Clean, quiet and comfortable. See you next time

10

Stephanie

12. okt. 2025

·

Overnattet 3 netter

Everything was great. We were by the elevators so it was a bit noisy. Room was clean. This is our second time staying there. Convenient to shopping and restaurants. We’ll be back.

Everything was great. We were by the elevators so it was a bit noisy. Room was clean. This is our second time staying there. Convenient to shopping and restaurants. We’ll be back.

10

Marquita

10. des. 2024

·

Overnattet 2 netter

This is my favorite hotel. Despite I wish they had sound proof rooms

This is my favorite hotel. Despite I wish they had sound proof rooms

10

Jennifer

20. aug. 2025

·

Overnattet 2 netter

Stay was great. Staff was nice enough I guess. Lightbulb in bathroom constantly blinked and fire alarm in room constantly flashed. I’m sensitive to lights when sleeping.

Stay was great. Staff was nice enough I guess. Lightbulb in bathroom constantly blinked and fire alarm in room constantly flashed. I’m sensitive to lights when sleeping.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen blir ofte rost som vennlig, profesjonell og hjelpsom, der de ansatte løser problemer og bistår proaktivt. Det rapporteres imidlertid om sporadisk treg eller ujevn innsjekking, feil på regningen og sjeldne uhøflige opplevelser.

Relaterte gjesteomtaler

10

Kimberly

6. juli 2025

·

Overnattet 2 netter

Great stay - Staff was very helpful and friendly!

Great stay - Staff was very helpful and friendly!

6

Bryce

27. aug. 2024

·

Overnattet 2 netter

No one was around to check me in for 5 minutes. The lady at the front desk was not friendly

No one was around to check me in for 5 minutes. The lady at the front desk was not friendly

10

Britt

9. juni 2025

·

Overnattet 1 natt

Service provided by David at the front desk was top notch!

Service provided by David at the front desk was top notch!

2

Greg

26. aug. 2025

·

Overnattet 1 natt

Arrived at night. Only one person at the desk. We were 2nd in line, followed by 3 or 4 others. Your representative was busy at the other end of the check-in area, totally oblivious that there were other customers trying to check in. Someone behind us made the comment "I think he's trying to get a date". We all agreed. The subject of his interest finally looked over and said "oh, am I holding everything up"? The hero in our line exclaimed LOUDLY, "YOU THINK"?????

Arrived at night. Only one person at the desk. We were 2nd in line, followed by 3 or 4 others. Your representative was busy at the other end of the check-in area, totally oblivious that there were other customers trying to check in. Someone behind us made the comment "I think he's trying to get a date". We all agreed. The subject of his interest finally looked over and said "oh, am I holding everything up"? The hero in our line exclaimed LOUDLY, "YOU THINK"?????

10

Bruce

24. feb. 2025

·

Overnattet 1 natt

I love the Westin. The customer service is always excellent. David was very nice, helpful and courteous. The room was very clean, smelled great and spacious. Will definitely be back.

I love the Westin. The customer service is always excellent. David was very nice, helpful and courteous. The room was very clean, smelled great and spacious. Will definitely be back.

4

Faten

16. mars 2025

·

Overnattet 1 natt

We came back to this property because our first visit back in September was very pleasant. We unfortunately couldn't say the same about this visit. The receptionist was dismissive and made us wait without excusing herself or explaining what exactly it was we were waiting for after a 3 hour trip. We waited about 10 minutes, only to get an unfriendly check in. The room itself had technical issues that we shared with the manager in the morning, she was kind and promised to credit our account with points.

We came back to this property because our first visit back in September was very pleasant. We unfortunately couldn't say the same about this visit. The receptionist was dismissive and made us wait without excusing herself or explaining what exactly it was we were waiting for after a 3 hour trip. We waited about 10 minutes, only to get an unfriendly check in. The room itself had technical issues that we shared with the manager in the morning, she was kind and promised to credit our account with points.

10

Mark

19. nov. 2023

·

Overnattet 4 netter

Beautiful property. Staff even better. The Head Bellman/Concierge, Ty, is super helpful and knowledgeable... offered the kind of service I would expect at only a very fine hotel!

Beautiful property. Staff even better. The Head Bellman/Concierge, Ty, is super helpful and knowledgeable... offered the kind of service I would expect at only a very fine hotel!

10

Dan

4. feb. 2025

·

Overnattet 1 natt

“David” at the front desk remembered me by name and exceeded my expectations by anticipating my needs before I asked. “Ty” did the exact same thing by making certain I had a seamless and effortless checkout with my baggage. Ty was personable and pleasant. It was obvious that he enjoyed his position as his service was exceptional as well. So refreshing to see people with this level of professionalism in the hospitality field

“David” at the front desk remembered me by name and exceeded my expectations by anticipating my needs before I asked. “Ty” did the exact same thing by making certain I had a seamless and effortless checkout with my baggage. Ty was personable and pleasant. It was obvious that he enjoyed his position as his service was exceptional as well. So refreshing to see people with this level of professionalism in the hospitality field

10

Barry

17. juni 2025

·

Overnattet 1 natt

David at check in was great. As was Jimmy who was helpful with my luggage.

David at check in was great. As was Jimmy who was helpful with my luggage.

10

Nick

5. jan. 2024

·

Overnattet 1 natt

I had worked on preparation for a surgical appointment traveling to Chicago. When I attempted to print it out within the 18th-floor Platinum Club, the computer would not work due to a failed keyboard. Celina Wladzinska, a Westin employee, was able to print the document I needed for an 8 am appointment the next day. This was a tremendous help!

I had worked on preparation for a surgical appointment traveling to Chicago. When I attempted to print it out within the 18th-floor Platinum Club, the computer would not work due to a failed keyboard. Celina Wladzinska, a Westin employee, was able to print the document I needed for an 8 am appointment the next day. This was a tremendous help!

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Beliggenhet

Praktisk beliggenhet i forstedene, nær kjøpesentre, restauranter, et teater og tilgang til motorvei. Mange attraksjoner er innen gangavstand. Noen bemerker at det er langt fra sentrum av Chicago for daglige turer.

Relaterte gjesteomtaler

10

Monica

13. okt. 2025

·

Overnattet 4 netter

Perfect location, very clean, also near shopping and restaurants.

Perfect location, very clean, also near shopping and restaurants.

10

Tenesha Ronnette

1. juni 2025

·

Overnattet 9 netter

The proximity to down town chicago is doable. The hotel is next to a mall and Target, which is incredibly convenient. There are 2 restaurants on site with a movie theater next door, so you don't have to go far for entertainer or a bite to eat. Then, there is another mall with lots of dining options not far down the road.

The proximity to down town chicago is doable. The hotel is next to a mall and Target, which is incredibly convenient. There are 2 restaurants on site with a movie theater next door, so you don't have to go far for entertainer or a bite to eat. Then, there is another mall with lots of dining options not far down the road.

10

Stefanye

1. jan. 2023

·

Overnattet 2 netter

Great location and wonderful hotel. Super clean.

Great location and wonderful hotel. Super clean.

10

Malissa

19. okt. 2025

·

Overnattet 2 netter

Room was clean and spacious and staff were friendly and very helpful. Plus that’s it located near mall.

Room was clean and spacious and staff were friendly and very helpful. Plus that’s it located near mall.

10

shervin

9. okt. 2023

·

Overnattet 4 netter

We liked this hotel, it was clean and the staff were professional. One downside is that it is pretty far from downtown Chicago, on average around 50-80 minutes during weekday, which made visiting downtown Chicago very tiring for us. Also, I wish their breakfast was included, given that they are super far from Chicago downtown!

We liked this hotel, it was clean and the staff were professional. One downside is that it is pretty far from downtown Chicago, on average around 50-80 minutes during weekday, which made visiting downtown Chicago very tiring for us. Also, I wish their breakfast was included, given that they are super far from Chicago downtown!

10

Kimberly

20. des. 2024

·

Overnattet 2 netter

Excellent location for what we wanted - easy access to interstate, visiting family, shopping, dining places etc. Would definitely stay again!

Excellent location for what we wanted - easy access to interstate, visiting family, shopping, dining places etc. Would definitely stay again!

10

Devonte

28. juni 2024

·

Overnattet 1 natt

Great hotel in a great area , only 30 minutes from DT Chicago

Great hotel in a great area , only 30 minutes from DT Chicago

10

Delores

16. okt. 2023

·

Overnattet 2 netter

This location is great. Lots of shopping and restaurants within walking distance. I forgot how nice Westin hotels are. This location in Lombard could easily be in downtown Chicago. The lobby is grand with 2 restaurants and lots of banquet rooms but not pretentious! I'm used to 2 elevator hotels lately, the Westin Lombard has 5! We had a King room on the 16th floor facing the city. The bed was nice and cushy and plenty of spreading out space to relax. Only room downfall was no microwave. 😕 When I checked in I had the option to bypass daily housekeeping which we took advantage of. That was a nice choice to have. I will be back to this Westin again at my next visit for sure.

This location is great. Lots of shopping and restaurants within walking distance. I forgot how nice Westin hotels are. This location in Lombard could easily be in downtown Chicago. The lobby is grand with 2 restaurants and lots of banquet rooms but not pretentious! I'm used to 2 elevator hotels lately, the Westin Lombard has 5! We had a King room on the 16th floor facing the city. The bed was nice and cushy and plenty of spreading out space to relax. Only room downfall was no microwave. 😕 When I checked in I had the option to bypass daily housekeeping which we took advantage of. That was a nice choice to have. I will be back to this Westin again at my next visit for sure.

10

Jeff

20. juli 2025

·

Overnattet 2 netter

Great location. Noce hotel.

Great location. Noce hotel.

10

Priti

22. juli 2024

·

Overnattet 3 netter

Great location to and from highway routes. Choice for dining and mall across the street to pass time

Great location to and from highway routes. Choice for dining and mall across the street to pass time

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KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Spisestedene på stedet, spesielt den tilknyttede restauranten, får positive tilbakemeldinger for kvaliteten. Vanlige ulemper er at frokost ikke er inkludert, romservicen har begrensede alternativer/åpningstider og baren eller restaurantene kan stenge tidligere enn forventet; en Starbucks i lobbyen er nevnt.

Relaterte gjesteomtaler

10

Tenesha Ronnette

1. juni 2025

·

Overnattet 9 netter

The proximity to down town chicago is doable. The hotel is next to a mall and Target, which is incredibly convenient. There are 2 restaurants on site with a movie theater next door, so you don't have to go far for entertainer or a bite to eat. Then, there is another mall with lots of dining options not far down the road.

The proximity to down town chicago is doable. The hotel is next to a mall and Target, which is incredibly convenient. There are 2 restaurants on site with a movie theater next door, so you don't have to go far for entertainer or a bite to eat. Then, there is another mall with lots of dining options not far down the road.

8

Matt

19. nov. 2023

·

Overnattet 1 natt

We were disappointed that the hotel bar closed at 10pm on a Friday night.

We were disappointed that the hotel bar closed at 10pm on a Friday night.

10

Nicholas

26. mars 2024

·

Overnattet 1 natt

Top-notch hotel in the Chicago suburbs. Comfortable, modern rooms. Spacious. Excellent food and service at the restaurant. We had a great steak dinner and the Maitre D is a man named Walter who has been there for 16 years, remembers everyone by first name, provides excellent service, and is obviously proud to work here. Makes this hotel feel way better than normal. Starbucks coffee in the room. Nice desk. Target next door easy walk if you need anything. This is my new go to hotel here.

Top-notch hotel in the Chicago suburbs. Comfortable, modern rooms. Spacious. Excellent food and service at the restaurant. We had a great steak dinner and the Maitre D is a man named Walter who has been there for 16 years, remembers everyone by first name, provides excellent service, and is obviously proud to work here. Makes this hotel feel way better than normal. Starbucks coffee in the room. Nice desk. Target next door easy walk if you need anything. This is my new go to hotel here.

10

Isaac

28. okt. 2024

·

Overnattet 1 natt

I didn't like the breakfast option was for purchase only and not included. Everything else was fine.

I didn't like the breakfast option was for purchase only and not included. Everything else was fine.

6

Shanker

25. okt. 2024

·

Overnattet 1 natt

Property seems “tired” and could use updating. Internet was spotty, in room dining hours limited and menu not extensive. Room was average with very mediocre bathroom. Definitely nowhere near the quality of other Westin hotels I have had the privilege of staying at, both domestically and overseas. Be sure to ask for a room away from the elevators unless you want to listen to the elevators operating throughout the night. Loud elevator sounds is an understatement, and likely part of the overall tiredness of the property.

Property seems “tired” and could use updating. Internet was spotty, in room dining hours limited and menu not extensive. Room was average with very mediocre bathroom. Definitely nowhere near the quality of other Westin hotels I have had the privilege of staying at, both domestically and overseas. Be sure to ask for a room away from the elevators unless you want to listen to the elevators operating throughout the night. Loud elevator sounds is an understatement, and likely part of the overall tiredness of the property.

10

Judith

16. juni 2025

·

Overnattet 2 netter

Friendly helpful staff and very good restaurant.

Friendly helpful staff and very good restaurant.

8

Scott

12. mai 2025

·

Overnattet 2 netter

Nice property, nice people. Good restaurant. Would stay again for sure.

Nice property, nice people. Good restaurant. Would stay again for sure.

10

diana

7. juni 2024

·

Overnattet 2 netter

I didn't like that the only restaurant on the property closes so early on a Friday night.

I didn't like that the only restaurant on the property closes so early on a Friday night.

8

Timothy

27. sep. 2024

·

Overnattet 4 netter

Wonderful, pleasant staff; very clean, well maintained facility. Our only complaint was lack of any included breakfast buffet and the TV had technical difficulties but staff responded quickly to fix the problem. The room accommodations were excellent including the bed, bedding, shower/tub, temperature control, etc.

Wonderful, pleasant staff; very clean, well maintained facility. Our only complaint was lack of any included breakfast buffet and the TV had technical difficulties but staff responded quickly to fix the problem. The room accommodations were excellent including the bed, bedding, shower/tub, temperature control, etc.

6

Asia

12. mai 2025

·

Overnattet 2 netter

The stay was ok we loved our room always so clean and comfortable. We just was disappointed for a few inconveniences. It sucks there’s no microwave in room literally have to go all the way to the lobby to warm up food, now there’s a charge for parking, charge to use the internet, they didn’t even remind or mention that we had a credit for breakfast I had to check my hotel receipt just to confirm we had a credit to use. Pool was great, restaurant services was good. Also now you need room key to control elevator. Lot of changes that wasn’t there before.

The stay was ok we loved our room always so clean and comfortable. We just was disappointed for a few inconveniences. It sucks there’s no microwave in room literally have to go all the way to the lobby to warm up food, now there’s a charge for parking, charge to use the internet, they didn’t even remind or mention that we had a credit for breakfast I had to check my hotel receipt just to confirm we had a credit to use. Pool was great, restaurant services was good. Also now you need room key to control elevator. Lot of changes that wasn’t there before.

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10

Kamaljot Singh

for 4 uker siden

·

Overnattet 1 natt

Staff was amazing Very helpful Hotel is beautiful & clean Definitely a recommended property Lots of parking on site. Only negative was the restaurant. But overall awesome experience

Staff was amazing Very helpful Hotel is beautiful & clean Definitely a recommended property Lots of parking on site. Only negative was the restaurant. But overall awesome experience

10

Rudy

5. aug. 2026

·

Overnattet 3 netter

The hotel was a great choice and affordable price while visiting Chicago

The hotel was a great choice and affordable price while visiting Chicago

10

Adeel

3. aug. 2026

·

Overnattet 1 natt

Great place, rooms getting slightly old but other amenities are great (parking availability, microwave at front desk, cutlery when needed, all came in handy).

Great place, rooms getting slightly old but other amenities are great (parking availability, microwave at front desk, cutlery when needed, all came in handy).

10

Shena

25. juli 2026

·

Overnattet 2 netter

I had a short stay. The staff were all very nice and the king size room was great. No complaints.

I had a short stay. The staff were all very nice and the king size room was great. No complaints.

10

Sachin

21. juli 2026

·

Overnattet 2 netter

Clean property, amazing food Staff is very helpful and convenient

Clean property, amazing food Staff is very helpful and convenient

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