Name: Hilton Garden Inn Dallas Lewisville
Address: 785 SH 121 Bypass, Lewisville, Texas, US
Price range: 100 $US–190 $US per night
Rating: 8.35

Ce qu'en disent des voyageurs

Au Hilton Garden Inn Dallas Lewisville, les clients apprécient souvent le personnel aimable et serviable ainsi que l'emplacement pratique à proximité des autoroutes et des restaurants, tout en remarquant des chambres généralement propres et confortables qui peuvent paraître datées et souffrir occasionnellement de problèmes d'entretien ou de nuisances sonores.

Plusieurs critiques signalent des problèmes récurrents avec les installations, notamment un ascenseur souvent hors service, des couloirs chauds et des conditions variables concernant la piscine ou le jacuzzi. La pression de l'eau et la température de l'eau varient, et le petit-déjeuner est payant, avec une qualité et un rapport qualité-prix mitigés ; le restaurant ou le bar peut être limité ou fermé à certains moments. Dans l'ensemble, attendez-vous à une base pratique avec des équipements essentiels solides, mais il s'agit d'une propriété plus ancienne avec des problèmes occasionnels d'équipements et de service.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations comprennent une piscine, un jacuzzi, une salle de sport et un bar/restaurant, mais plusieurs commentaires font état de problèmes récurrents : un ascenseur souvent hors service, des couloirs chauds et une propreté, un éclairage ou des fermetures variables pour la piscine ou le jacuzzi.

Avis de voyageur à ce sujet

8

Nicholas

31 août 2024

·

A séjourné 2 nuits

The pool area was inadequately lit at night which was a huge safety concern when there were tons of kids swimming in the pool. Also, some of the plastic lid plates to the pool were missing retention screws and could easily result in an injury if someone stepped on one and it slipped out of place.

6

Robert

17 déc. 2023

·

A séjourné 3 nuits

Elevator was broken and had to use stairs. Not the cleanest hotel. Close to restaurants, and 8 minutes from the MAC Center.

8

Devonya

28 juil. 2025

·

A séjourné 3 nuits

Friendly staff, quiet hotel with a comfortable lobby. Pool was clean, as was my room. Hadn't stayed at a hotel in a while that charged for continental breakfast. That was the only thing i didn't like. Full breakfast wasn't much better so i saved some money by going out and having better food.

8

Azadeh

15 déc. 2023

·

A séjourné 3 nuits

Some hairs in the sink and bathroom, room was clean otherwise, one elevator (of 2) was broken for entire 3 night stay. Second elevator stopped working during departure times Sunday mid morning. Breakfast additional fee and not good :( pool closed entire time (for now clear reason) and gym was fine but no water in it…many options in area I wouldn’t choose this again.

6

Stacy

29 juil. 2025

·

A séjourné 2 nuits

Overall, my room was good. The constant loud noise from the room above mine and the hall on my floor was ridiculous. My bed would shake when there would be a loud bang from somewhere else. I also went to use the pool, there were beer cans, dirty towels and trash all over the patio and chairs. There was even trash floating in the pool from cigarette butts, plastic cups and plastic wrappers. There was dirty dishes laying on a couple of the tables from what I’m assuming was breakfast? The hot tub was green and it smelled like a dirty gym. I won’t be staying there again.

8

Alissa

12 juin 2024

·

A séjourné 3 nuits

The hotel is great minus the fact this is the second time we stay at the property and the elevator is broken.

4

Cailin

8 mars 2024

·

A séjourné 3 nuits

We could have had a great stay if the Hilton would keep properly functioning elevators. Only 1 of the 2 was working. We had to wait anywhere between 10-15 minutes for the elevator each time we needed it. The elevator would stop on the floor regardless if you needed to go up/down and the elevator was going up/down. There were several baseball teams staying and several business professionals so the hotel was BUSY. I was really disappointed overall because the elevator situation made it hard to do literally anything (we also have two very young kids, so the stairs from the 3rd floor down with all of the things we had with us was not feasible.) The hotel also was a furnace in the hallways, we would sweat while standing at the elevator bank. The hotel rooms were okay, we didn’t have issues there but overall just disappointed in the experience.

10

Jeffrey

15 sept. 2025

·

A séjourné 4 nuits

Hot tub and pool.

8

Amy K

13 oct. 2024

·

A séjourné 1 nuit

Good hotel, elevator wasn’t working though.

6

Rebecca

16 juin 2025

·

A séjourné 4 nuits

The property had a nice gym, that’s about it. The hallways and ballrooms were hot and uncomfortable. The beds and pillows were uncomfortable.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres et les espaces communs propres, mais les avis sont mitigés : certains ont noté des odeurs, des moquettes tachées ou mouillées, des traces de doigts, des dégâts d'eau et des lacunes occasionnelles, comme un hall sale ou des espaces de piscine désordonnés.

Avis de voyageur à ce sujet

10

Arleen

27 mai 2025

·

A séjourné 5 nuits

Staff very friendly and helpful. Room is clean and bed comfy. Nice clean pool.

4

Wendell

19 avr. 2024

·

A séjourné 2 nuits

Water damaged walls and ceiling

8

Savannah

10 oct. 2023

·

A séjourné 1 nuit

The staff at the front desk were fantastic! I was greeted and checked in promptly. However the hotel itself is dated with stained carpet in the room / not overly clean. - Front of house staff 10 out of 10. Management of the hotel for cleanliness and appearance 4 out of 10. Great parking though!

6

Pilar

29 sept. 2025

·

A séjourné 2 nuits

The staff was very courteous and helpful. The shower was horrible, no water pressure! It trickled down to the point that it was difficult to rinse off the shampoo! The wood furniture full of fingerprints and it looks old and worn out . I guess wiping the wood is not part of the cleaning in between guests.

6

Robert

17 déc. 2023

·

A séjourné 3 nuits

Elevator was broken and had to use stairs. Not the cleanest hotel. Close to restaurants, and 8 minutes from the MAC Center.

8

Devonya

28 juil. 2025

·

A séjourné 3 nuits

Friendly staff, quiet hotel with a comfortable lobby. Pool was clean, as was my room. Hadn't stayed at a hotel in a while that charged for continental breakfast. That was the only thing i didn't like. Full breakfast wasn't much better so i saved some money by going out and having better food.

10

CURTIS

2 oct. 2025

·

A séjourné 1 nuit

Quick check in & check out. Clean & comfortable rooms. Quiet.

4

Hnia

27 août 2023

·

A séjourné 2 nuits

My booking was canceled and I was not informed by Expedia until I reached the front desk. They managed to ultimately find a room but the carpet was wet and an industrial dryer was in the room. The air conditioner was leaking water and the carpet progressively became wetter during the course of my stay.

6

Stacy

29 juil. 2025

·

A séjourné 2 nuits

Overall, my room was good. The constant loud noise from the room above mine and the hall on my floor was ridiculous. My bed would shake when there would be a loud bang from somewhere else. I also went to use the pool, there were beer cans, dirty towels and trash all over the patio and chairs. There was even trash floating in the pool from cigarette butts, plastic cups and plastic wrappers. There was dirty dishes laying on a couple of the tables from what I’m assuming was breakfast? The hot tub was green and it smelled like a dirty gym. I won’t be staying there again.

2

Brandi

4 août 2024

·

A séjourné 1 nuit

We arrived at 3pm to find that our room wasn’t ready. Jordan at the front desk was extremely rude when I asked for an estimated time that it would be ready. We had a seat in the main lobby, which was dirty ! Breakfast food was all over the sitting area! We watch Jordan check in multiple people and give them their room keys . After an hour of her ignoring us I went back to the front desk and ask if our room was ready, she started laughing and said I forgot that you were waiting for a room !

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables et calmes pour beaucoup, certains appréciant la vue. D'autres signalent des équipements datés, une climatisation bruyante ou peu fiable, des salles de bains petites ou problématiques, des chambres communicantes bruyantes et des problèmes de confort avec les lits ou les oreillers.

Avis de voyageur à ce sujet

4

Tracy

31 mai 2024

·

A séjourné 1 nuit

Double charged. Paid through hotels.com and then was also charged by hotel. When I called to complain about double charge the night desk lady was one of the rudest condescending people I have ever talked to. I am not sure about the other rooms but don’t stay in room 422, the air conditioning unit sounds like a freight train going on and off all night. Horribly loud. Otherwise the room was clean and comfortable.

10

Darrell

21 avr. 2024

·

A séjourné 1 nuit

Front desk was very helpful and kind. Room was clean and comfy. We have stayed a couple of time and are pleased everytime we stay here. The only thing that was disappointing was the pillows. They were too soft with no support.

8

Joyce

22 sept. 2024

·

A séjourné 1 nuit

The room was too cold. We didn’t even have to run the a/c. There could be better lighting in the room.

10

Anthony

23 juil. 2024

·

A séjourné 4 nuits

The phone in my room didn’t work. Room #607

6

Chris

30 juin 2024

·

A séjourné 2 nuits

Shower was small and handlebar inside was broken off with rust coming off of it into the tub. AC unit was loud and carpet was filthy.

6

Tracy

26 mai 2024

·

A séjourné 1 nuit

I am not sure about the other rooms but don’t stay in room 422, the air conditioning unit sounds like a freight train going on and off all night. Horribly loud. Otherwise the room was clean and comfortable.

6

Stacy

29 juil. 2025

·

A séjourné 2 nuits

Overall, my room was good. The constant loud noise from the room above mine and the hall on my floor was ridiculous. My bed would shake when there would be a loud bang from somewhere else. I also went to use the pool, there were beer cans, dirty towels and trash all over the patio and chairs. There was even trash floating in the pool from cigarette butts, plastic cups and plastic wrappers. There was dirty dishes laying on a couple of the tables from what I’m assuming was breakfast? The hot tub was green and it smelled like a dirty gym. I won’t be staying there again.

10

Patrick

27 juin 2024

·

A séjourné 3 nuits

We enjoyed our view. The room was nice and the staff was pleasant, and accommodating.

10

Lynette

21 avr. 2024

·

A séjourné 1 nuit

The Hotel was great, the staff were friendly and helpful. Only issue we had was that we reserved a room with a king bed on the HOTELS app and it even said there was 5 left. Went into get our room and they did not even have 1. They gave us the choice of taking room with queen beds(which I really did not want) or calling and dealing with trying to get our money refunded. Opted to not have to deal with that and took queen room but it was our preference. Staff was very apologetic and that was nice.

6

Rebecca

16 juin 2025

·

A séjourné 4 nuits

The property had a nice gym, that’s about it. The hallways and ballrooms were hot and uncomfortable. The beds and pillows were uncomfortable.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué comme étant amical, serviable et efficace à l'enregistrement, bien que plusieurs critiques fassent état de lacunes telles que la rudesse, des politiques incohérentes, des appels non retournés en cas de problèmes et des difficultés avec les réservations ou les types de chambres.

Avis de voyageur à ce sujet

2

Joseph

28 oct. 2024

·

A séjourné 3 nuits

My wife and her friend were terrorized at night for over 3 hours by someone trying to forcibly enter their room and cursing obscenities at them. Police were called but they attacker was gone when they arrived, coming back immediately after they left. Front desk was unreachable for hours by anyone to provide support and an escort out.

10

Willima

6 mai 2025

·

A séjourné 1 nuit

The young lady at check in was so very pleasant and a joy to talk to. Her smile was genuine. An asset for the hotel!

10

CURTIS

2 oct. 2025

·

A séjourné 1 nuit

Quick check in & check out. Clean & comfortable rooms. Quiet.

2

Sophie

28 avr. 2024

·

A séjourné 1 nuit

This hotel has uninformed staff. I stayed at this hotel 2 weeks ago with no issues while staying there. I rebooked the hotel this week and I was told I was not old enough to check in. To preface this I called before coming and asked what the check in age was and they told me it was 18. I also called 2 more times asking the age to make sure nothing has changed and EVERY time they said it was 18. Once I got to the hotel they told me I was unable to check in because I was not 21. I told them the situation and they said they were not able to accommodate me keep in mind I am 20 and more than willing to pay a deposit for the room. They only made the exception for me to stay in the hotel after I was on the phone with The Hilton corporate office. I understand why a hotel has a check in age but I took the necessary precautions before driving 4 hours to their hotel and the manager (I think his name is Rolando) was so cocky and he was bragging about the fact he just canceled a reservation that day because they were not old enough. He had no understanding for my situation and was okay with me having to sleep in my car until the Hilton office called him.

10

Marvin Tyrone

10 déc. 2024

·

A séjourné 3 nuits

The people working here during our stay were phenomenal! Incredibly sweet and easy to talk to and very hospitable! Jordan thank you for all your help!

10

Natalie

4 sept. 2025

·

A séjourné 1 nuit

Kayla checked me in when I arrived. She is such a gem. Very professional, kind and thorough. She is a great representation of customer service in a world that has lost that touch. She is truly an asset to your property and the Hilton flag. Thank you Ms. Kayla, you will go far in life!!

8

Timothy Tae

1 juin 2025

·

A séjourné 1 nuit

Staffs are professional, very friendly, and helpful; both of them gave us bottled water. Although there was a minor issue with a bathroom, the front desk handled it very well so we felt satisfied.

10

Willima

6 mai 2025

·

A séjourné 2 nuits

The young lady at check in was a joy to deal with. Beautiful smile and was very quick at checking us in. An asset for Hilton

2

Brandi

4 août 2024

·

A séjourné 1 nuit

We arrived at 3pm to find that our room wasn’t ready. Jordan at the front desk was extremely rude when I asked for an estimated time that it would be ready. We had a seat in the main lobby, which was dirty ! Breakfast food was all over the sitting area! We watch Jordan check in multiple people and give them their room keys . After an hour of her ignoring us I went back to the front desk and ask if our room was ready, she started laughing and said I forgot that you were waiting for a room !

2

James

24 juin 2025

·

A séjourné 1 nuit

Rooms not available and staff is unkindness plus don’t care customers. Never said sorry plus toss all problems to hotels.com. I’m pretty sure they sold my room to another's no responsible … not recommends to any travelers.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour les automobilistes à proximité des autoroutes et à proximité des restaurants et de DFW, bien que l'accessibilité piétonne et la signalisation d'accès puissent être limitées ou confuses dans certains cas.

Avis de voyageur à ce sujet

8

Shilpa

1 sept. 2023

·

A séjourné 4 nuits

It is close to DFW airport and had everything we needed only disadvantage was no shops within walking distance

10

Thomas

5 mars 2025

·

A séjourné 2 nuits

We had a great stay. Close to everything we needed.

10

Laura

27 avr. 2025

·

A séjourné 1 nuit

Excellent hotel. Staff was kind and courteous. Great location. Will stay again here.

8

Chamissa

26 mai 2024

·

A séjourné 1 nuit

Good price and location not far from DFW airport

8

Russell l

16 juin 2024

·

A séjourné 1 nuit

Convenient location

10

Troy

24 nov. 2024

·

A séjourné 3 nuits

Great location!

10

kevin

6 oct. 2025

·

A séjourné 1 nuit

Great stop , close to restaurant we wanted to eat at , and easy to get back on our highway to head out

8

Raniesha

23 nov. 2024

·

A séjourné 3 nuits

Love the property location central to everything restaurants, shopping, bars, and shopping. Content to support and stadium. Property needs some updating carpet has a slight odor to it.

8

Naomi

12 août 2024

·

A séjourné 1 nuit

It's conveint, right off the high way. The room was exactly as expected.

10

Kevin

24 avr. 2023

·

A séjourné 1 nuit

Clean and nice , well maintained , but access is abit confusing. There's no sign where the entry point is, turns out there's a narrow road next to a big building by the main road

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est payant et souvent considéré comme limité ou de mauvais rapport qualité-prix, bien que certains clients aient apprécié les restaurants et le bar sur place ; le restaurant ou le bar peut être fermé à certains moments, et les options sans gluten sont limitées.

Avis de voyageur à ce sujet

10

Christen

25 mai 2024

·

A séjourné 3 nuits

This place was clean & the staff was Great enjoyed the conversations and the guy at the restaurant was amazing & kind !

6

Lisa

1 déc. 2024

·

A séjourné 3 nuits

The hotel was ok. Low water pressure and very little hot water. Breakfast was overpriced. Very small selection. Bed was comfortable. Jr suite had lots of room

10

Fatima De La

22 nov. 2024

·

A séjourné 1 nuit

Friendly staff and property is super clean. We really enjoyed the dining options. Will stay here again.

2

Kristi

27 juil. 2024

·

A séjourné 1 nuit

First the hallways have zero air conditioning in them. It was HOT in the halls! Zero vents in the hallways. I booked two rooms and paid extra for breakfast to be included. We’ll go down for breakfast to learn that it is a hot buffet but not everything is included. If you want an omelet or waffle it is another $11 or so a person. The waffle was an extra $11 and came with choice of bacon or sausage which was part of the hot buffet. So essentially the hotel wants you to pay $11 for a $2 waffle that should be included in the breakfast you already paid extra for. Rip off! Had we known that breakfast wasn’t a full breakfast I would have not paid the extra. Don’t pay extra for the breakfast. Not worth it. Go to CFA instead.

8

Devonya

28 juil. 2025

·

A séjourné 3 nuits

Friendly staff, quiet hotel with a comfortable lobby. Pool was clean, as was my room. Hadn't stayed at a hotel in a while that charged for continental breakfast. That was the only thing i didn't like. Full breakfast wasn't much better so i saved some money by going out and having better food.

10

Louise

6 oct. 2024

·

A séjourné 1 nuit

Everyone was friendly. It was worth paying for the breakfast during booking. The bed was comfy and the ac worked well.

10

Megan

1 févr. 2023

·

A séjourné 1 nuit

Visited during ice storm 2023, and it was like an oasis. Staff were friendly, and having a dining room with cooked food (and a bar!) on-site was the best scenario, since nothing was open, or you could not get to food. Staff very accommodating, and even gave me a battery for my mouse when mine died. I am so thankful that luck brought me to this hotel!!

10

James J

4 oct. 2025

·

A séjourné 1 nuit

Restaurant and bar were closed on a Friday evening, but had options that were close.

6

Candace

26 sept. 2024

·

A séjourné 2 nuits

The food choices at the restaurant were mediocre. The breakfast choices for gluten free people are only simple scrambled eggs, bacon and sausage. Other hotel restaurants offer eggs Benedict, eggs scrambled with chorizo and cheese, etc. I ordered a steak medium, and it was delivered well done. Outside by pool there were smokers. It would be nice if they had a different location to smoke and not bother people using the pool.They were completely out of their ice creams. Having some healthy alternatives for the frozen foods is really appreciated. Gluten free choices appreciated.

10

Tori

15 juin 2025

·

A séjourné 7 nuits

Would like to have had a free breakfast option

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	95 $US
février	106 $US
mars	105 $US
avril	104 $US
mai	113 $US
juin	120 $US
juillet	104 $US
août	102 $US
septembre	101 $US
octobre	97 $US
novembre	94 $US
décembre	88 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $156	16 $141	17 $141
18 $100	19 $113	20 $132	21 $190	22 $128	23 $117	24 $119
25 $100	26 $114	27 $130	28 $190	29 $151	30 $109	31 $109

di	lu	ma	me	je	ve	sa
1 $100	2 $109	3 $109	4 $135	5 $113	6 $109	7 $113
8 $100	9 $109	10 $117	11 $118	12 $120	13 $170	14 $118
15 $104	16 $110	17 $110	18 $110	19 $106	20 $104	21 $104
22 $103	23 $110	24 $110	25 $117	26 $106	27 $104	28 $104
29 $102	30 $110

Hilton Garden Inn Dallas Lewisville

Prix pour Hilton Garden Inn Dallas Lewisville

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite, four à micro-ondes

Chambre Premium, 1 très grand lit, four à micro-ondes

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite

Chambre Premium, 1 très grand lit, accessible aux personnes à mobilité réduite, four à micro-ondes

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite

Chambre, 2 grands lits, four à micro-ondes

Chambre, 1 très grand lit

Suite Junior, 1 très grand lit et 1 canapé-lit, four à micro-ondes

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite (Mobility and Hearing)

Chambre, 1 très grand lit, four à micro-ondes

Avis des voyageurs sur Hilton Garden Inn Dallas Lewisville

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir