. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a security system, and a first aid kit. .Optional: Fee for full breakfast: approximately MXN 247 to 295 for adults, and MXN 247 to 295 for childrenAirport shuttle fee: MXN 4980 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Pool access available from 7:00 AM to 10:00 PM. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Contactless check-in is available. .Service animals not allowed. Pets not allowed.This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Private host property. No rollaway/extra beds available. Noise-free rooms not guaranteed. Contactless check-in is available. No elevators.Visa, Debit cards, Cash, American Express, Mastercard.Grab a bite at SALON CATHERWOOD, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee..This property is closed from March 20 2026 to October 31 2026 (dates subject to change)..Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..Make yourself at home in one of the 50 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily..Distances are displayed to the nearest 0.1 mile and kilometer. . El Caracol - 0.1 km / 0.1 mi . Pre-Hispanic City of Chichen-Itza - 0.1 km / 0.1 mi . Temple of the Warriors - 0.6 km / 0.4 mi . Court of the Thousand Columns - 0.6 km / 0.4 mi . Pyramid of Kukulkan - 0.7 km / 0.5 mi . Platform of the Eagles and Jaguars - 0.8 km / 0.5 mi . Temple of the Bearded Man - 0.9 km / 0.6 mi . Red House (El Chichanchob) - 1 km / 0.6 mi . Cenote Ik kil - 3.1 km / 1.9 mi . Gran Juego de Pelota - 16.7 km / 10.4 mi . Cenote Yokdzonot - 21.3 km / 13.2 mi . Cenote Zahamal - 37 km / 23 mi . Cenote Samula - 38.6 km / 24 mi . Cenote Xkeken - 38.7 km / 24 mi . Calzada de los Frailes - 41.2 km / 25.6 mi . .Near El Caracol.Luxury property, Spa, Adventure sport, Historic property, Business, Family property, Family, Natural