Tilal Jabal Alkabah
From
125 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
125 $US
/nuit
À propos de cet établissement
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de banquet.
Équipements
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de banquet.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de départ express. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Vous trouverez sur place Midan, un sympathique restaurant ainsi que un café. Si vous préférez le confort de votre chambre, cet hôtel offre aussi un service d'étage 24 h/24. Un petit déjeuner buffet est servi tous les jours de 06 h 30 à 10 h 30 moyennant un supplément.
Chambres
Les 251 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et un minibar. Une télévision à écran plat avec chaînes par satellite assure votre divertissement, alors que l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le monde. Les salles de bain comprennent une baignoire ou une douche et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et une cafetière ou une bouilloire. Le service d'entretien est assuré tous les jours.
Emplacement
En choisissant Tilal Jabal Alkabah à La Mecque (Centre-ville de La Mecque), vous serez à moins de 15 minutes de marche de Grande Mosquée de La Mecque et de Puit de Zamzam. Cet hôtel de luxe se trouve à 3,1 km de Les Tours de l'Horloge et à 6,5 km de Kaaba.
À proximité
Grande Mosquée de La Mecque(0.3 miles)
Cour de l'Alkhalil(0.5 miles)
Souk Al-Khalil(0.5 miles)
Porte du roi Fahd(0.6 miles)
Puit de Zamzam(0.6 miles)
Maqam Ibrahim(0.6 miles)
Kaaba(0.6 miles)
Pierre Noire(0.6 miles)
60e rue(0.6 miles)
Les Tours de l'Horloge(0.7 miles)
Collines de Safâ et Marwah(0.7 miles)
Porte Al-Salam(0.7 miles)
Exposition As-Haabee(1.1 miles)
Mosquée Al-Jinn(1.2 miles)
Cimetière d'Al Malaa(1.4 miles)
L'aéroport principal le plus proche est : Aéroport international King Abdulaziz (JED)(57.6 miles)
Parking
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier
Nettoyage à sec
Emplacement
Jabal Al Kaabah Road, Harrat Al Bab and Ash Shamiah, Jarwal, La Mecque, Arabie Saoudite
Grande Mosquée de La Mecque (0.3 miles)
Cour de l'Alkhalil (0.5 miles)
Souk Al-Khalil (0.5 miles)
Porte du roi Fahd (0.6 miles)
Puit de Zamzam (0.6 miles)
Maqam Ibrahim (0.6 miles)
Avis des voyageurs sur Tilal Jabal Alkabah
8.6
Fabuleux
Basé sur 1 707 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Tilal Jabal Al Kabah, les clients soulignent fréquemment le style et la propreté des chambres, le petit-déjeuner généreux et le personnel accueillant, tout en notant que la distance à pied du Haram comprend une côte abrupte et des fermetures liées aux travaux qui compliquent parfois le service de navette et l'accès.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Tilal Jabal Al Kabah, les clients soulignent fréquemment le style et la propreté des chambres, le petit-déjeuner généreux et le personnel accueillant, tout en notant que la distance à pied du Haram comprend une côte abrupte et des fermetures liées aux travaux qui compliquent parfois le service de navette et l'accès.
Certains clients font état d'interactions peu utiles, de réponses lentes ou de lacunes dans la gestion. Les chambres présentent une décoration moderne, mais peuvent sembler petites, avec des problèmes d'entretien occasionnels (par exemple, climatisation difficile à régler, équipements cassés, bruit) et de nombreux signalements d'une connexion Wi-Fi faible. Le petit-déjeuner et la restauration sur place reçoivent souvent des éloges pour leur qualité et leur variété, bien que certains aient trouvé les options limitées ou les prix élevés. Idéal pour les voyageurs à la recherche d'un point de départ confortable pour visiter le Haram.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Une navette pour le Haram est disponible, mais plusieurs commentaires indiquent qu'elle peut être irrégulière ou affectée par les fermetures de routes et le trafic liés aux travaux. Un petit espace pour enfants existe, mais certains signalent des fermetures ou des activités limitées.
Avis de voyageur à ce sujet
10
Jasmine
29 sept. 2023
·
Our stay at Shaza Makkah was amazing. The hotel is stunning and luxurious. The room was spacious and luxurious as well. The staff is so kind, attentive and friendly. I want to give a specific thanks to Abed at breakfast for his kind service. The location is very close to the haram and only a 5 min walking. There is a shuttle bus as well for those who don’t want to walk. The hotel is on a slight hill which overall isn’t bad but just be mindeful of it
Our stay at Shaza Makkah was amazing. The hotel is stunning and luxurious. The room was spacious and luxurious as well. The staff is so kind, attentive and friendly. I want to give a specific thanks to Abed at breakfast for his kind service. The location is very close to the haram and only a 5 min walking. There is a shuttle bus as well for those who don’t want to walk. The hotel is on a slight hill which overall isn’t bad but just be mindeful of it
10
Wadie
10 juil. 2024
·
A séjourné 10 nuits
Le bus non disponible à cause des routes fermées et constructions, et la sécurité
Le bus non disponible à cause des routes fermées et constructions, et la sécurité
10
Fahmida
14 févr. 2024
·
A séjourné 5 nuits
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
6
Anam
4 nov. 2023
·
A séjourné 4 nuits
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
8
Sadiyah
3 oct. 2023
·
A séjourné 9 nuits
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
8
Ghassan
5 oct. 2023
·
A séjourné 2 nuits
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
8
Shakhawat
15 août 2024
·
A séjourné 1 nuit
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
6
Hussain
14 mars 2024
·
A séjourné 6 nuits
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
6
Fatema
1 nov. 2025
·
A séjourné 2 nuits
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
10
Maroin
8 déc. 2023
·
A séjourné 5 nuits
Hotel particulierement beau, personnel accueillant et chaleureux, je recommande l'établissement, il est proche de l'extension du haram et pour les plis âgés l'hotel dispose d'un shuttle qui vous dépose au haram. La nourriture est de qualité
Hotel particulierement beau, personnel accueillant et chaleureux, je recommande l'établissement, il est proche de l'extension du haram et pour les plis âgés l'hotel dispose d'un shuttle qui vous dépose au haram. La nourriture est de qualité
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Généralement propre dans tout l'établissement, avec de nombreux compliments pour le service de nettoyage. Certains signalent des problèmes d'entretien dans les salles de bain et de l'eau stagnante dans les douches, et quelques-uns ont estimé que le nettoyage était basique.
Avis de voyageur à ce sujet
8
May
6 déc. 2023
·
A séjourné 2 nuits
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
10
Ahmad
12 mars 2024
·
A séjourné 1 nuit
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
8
Sadiyah
3 oct. 2023
·
A séjourné 9 nuits
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
10
Zalmai
5 déc. 2023
·
A séjourné 1 nuit
Over all it was good, but the fridge in our room was not working and there was no microwave in the room, we were at room 2310. The room service guy was so nice and professional his name was Jowel. I’d love to thank him a lot and appreciate his hard work. I’d definitely recommend this hotel to everyone. Very peaceful environment and clean rooms.
Over all it was good, but the fridge in our room was not working and there was no microwave in the room, we were at room 2310. The room service guy was so nice and professional his name was Jowel. I’d love to thank him a lot and appreciate his hard work. I’d definitely recommend this hotel to everyone. Very peaceful environment and clean rooms.
6
Hussain
14 mars 2024
·
A séjourné 6 nuits
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
10
Mohamed
27 févr. 2024
·
A séjourné 7 nuits
I really enjoyed my Umra by shaza Hotel at February 2024 the Breakfast was good, to many foods and speciality, I want also to use this oppotunity to thank Juwel who take care about our rooms, the rooms are so clean. thanks Juwel thanks Shaza hotel
I really enjoyed my Umra by shaza Hotel at February 2024 the Breakfast was good, to many foods and speciality, I want also to use this oppotunity to thank Juwel who take care about our rooms, the rooms are so clean. thanks Juwel thanks Shaza hotel
10
Kamil
15 oct. 2024
·
A séjourné 1 nuit
Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
10
Khawja Anas
10 août 2023
·
A séjourné 3 nuits
Overall very good experience, clean rooms, supporting staffs, multi lingual and affordable taxis from the hotel
Overall very good experience, clean rooms, supporting staffs, multi lingual and affordable taxis from the hotel
10
Anwar
24 déc. 2023
·
A séjourné 3 nuits
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
8
Thami
2 oct. 2023
·
A séjourné 5 nuits
Really enjoyed our stay. The staff is nice. Food is really good. The room beautiful, always clean, thank you Masud Rana for the perfect housekeeping. Would definitely book it again.
Really enjoyed our stay. The staff is nice. Food is really good. The room beautiful, always clean, thank you Masud Rana for the perfect housekeeping. Would definitely book it again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Décoration moderne, mais les chambres peuvent sembler petites et il y a des problèmes d'entretien occasionnels (par exemple, climatisation difficile à régler, équipements cassés, isolation phonique limitée). De nombreux commentaires font état d'une connexion Wi-Fi faible.
Avis de voyageur à ce sujet
10
Fadi
25 déc. 2023
·
A séjourné 1 nuit
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
10
Asma
16 juil. 2024
·
A séjourné 3 nuits
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
8
Ayla
3 janv. 2024
·
A séjourné 4 nuits
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
8
May
6 déc. 2023
·
A séjourné 2 nuits
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
10
Enas M
4 juil. 2023
·
A séjourné 2 nuits
Amazing design. Very nice
Amazing design. Very nice
6
Mohammed
22 nov. 2023
·
A séjourné 2 nuits
The hotel looks exceptional, however quality of furniture was appalling. Very cheap and flimsy. Every electrical outlet in our room was broken. We were checked in 2 hours late. You can tell the hotel was very cheaply put together, even the shower decided to give up half way through. I did not expect this from such a highly rated hotel with many stars. The only good thing about it was the complimentary breakfast.
The hotel looks exceptional, however quality of furniture was appalling. Very cheap and flimsy. Every electrical outlet in our room was broken. We were checked in 2 hours late. You can tell the hotel was very cheaply put together, even the shower decided to give up half way through. I did not expect this from such a highly rated hotel with many stars. The only good thing about it was the complimentary breakfast.
10
Amar
15 août 2023
·
Séjour parfait à l’hôtel Shaza. Le personnel est au petit soin. Les chambres sont parfaites avec un coup de cœur pour la douche qui est magnifique
Séjour parfait à l’hôtel Shaza. Le personnel est au petit soin. Les chambres sont parfaites avec un coup de cœur pour la douche qui est magnifique
10
Mohamed omair
9 nov. 2023
·
A séjourné 2 nuits
the road to the hotel is little bit difficult the room was nos isolated from outside noise and other room sound> the laundary service is too poor and made mistakes for washing clothes the laggage person did not come quickly >
the road to the hotel is little bit difficult the room was nos isolated from outside noise and other room sound> the laundary service is too poor and made mistakes for washing clothes the laggage person did not come quickly >
10
CHOAYBE
13 févr. 2023
·
A séjourné 3 nuits
Très belles décorations des chambres. Les suites sont bien équipés. Beau marbre, avec des tapis, qui a l'avantage de ne pas sentir l'odeur des moquettes des uatres hotels à proximité. Une équipe attentionnée pour assister les clients. Seul bémol, malgré le fait que l'hotel soit proche du haram, la montée pour y accéder peut décourager les personnes agées.
Très belles décorations des chambres. Les suites sont bien équipés. Beau marbre, avec des tapis, qui a l'avantage de ne pas sentir l'odeur des moquettes des uatres hotels à proximité. Une équipe attentionnée pour assister les clients. Seul bémol, malgré le fait que l'hotel soit proche du haram, la montée pour y accéder peut décourager les personnes agées.
10
Aws
29 avr. 2025
·
A séjourné 3 nuits
Beautifully decorated hotel, Good location
Beautifully decorated hotel, Good location
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients saluent le personnel amical et serviable ainsi que les enregistrements fluides, mais d'autres ont rencontré des interactions désagréables ou impolies et des réponses lentes de la part des équipes ou de la direction.
Avis de voyageur à ce sujet
2
Asadullah
22 juin 2023
·
A séjourné 1 nuit
Stay away from this hotel and don’t ruin your vacation. Rude and disrespectful staff.
Stay away from this hotel and don’t ruin your vacation. Rude and disrespectful staff.
10
Khaled
19 août 2024
·
A séjourné 1 nuit
Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
10
Faiza
12 avr. 2025
·
A séjourné 2 nuits
Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
10
Abduhu
29 févr. 2024
·
A séjourné 4 nuits
Everything is excellent,There is two hotel staff Jewel & Earshad is very friendly and get excellent service from them.
Everything is excellent,There is two hotel staff Jewel & Earshad is very friendly and get excellent service from them.
10
Shadi
12 déc. 2023
·
A séjourné 3 nuits
We arrived early and the check in was not till 4 pm but the staff was amazing and did everything to get us in checked in early which was great since we were tired and wanted to get some sleep , very professional staff and very helpful and understanding to our needs , great place to stay in since it’s only like a 5 to 10 min walk to the haram , I’m glad I chose to stay at this place and very very grateful to the staff at reception who got us checked in early .
We arrived early and the check in was not till 4 pm but the staff was amazing and did everything to get us in checked in early which was great since we were tired and wanted to get some sleep , very professional staff and very helpful and understanding to our needs , great place to stay in since it’s only like a 5 to 10 min walk to the haram , I’m glad I chose to stay at this place and very very grateful to the staff at reception who got us checked in early .
10
Shafiqur
27 août 2023
·
A séjourné 3 nuits
We have had an amazing time at Shahza Hotel. The hotel is near the Haram. It was a little bit uphill otherwise everything was excellent at the hotel. The staff were very friendly and helpful especially Shamshaad Alam & Amaan were very helpful and courteous. I would recommend this hotel definitely We can't wait to go back to this hotel with our kids. Thanks
We have had an amazing time at Shahza Hotel. The hotel is near the Haram. It was a little bit uphill otherwise everything was excellent at the hotel. The staff were very friendly and helpful especially Shamshaad Alam & Amaan were very helpful and courteous. I would recommend this hotel definitely We can't wait to go back to this hotel with our kids. Thanks
10
Qindeel
1 sept. 2023
·
A séjourné 3 nuits
Staff , services and breakfast top notch! Although we did not get a room with any decent view , was offered a different one which kind of seemed same opening up to a construction site. But they allowed early check in which we are very grateful for. Best part is their staff and service -can’t fault anything. Walk back to the hotel from Haram is a bit steep maybe a problem for some, but otherwise thoroughly enjoyed our stay!
Staff , services and breakfast top notch! Although we did not get a room with any decent view , was offered a different one which kind of seemed same opening up to a construction site. But they allowed early check in which we are very grateful for. Best part is their staff and service -can’t fault anything. Walk back to the hotel from Haram is a bit steep maybe a problem for some, but otherwise thoroughly enjoyed our stay!
10
Yaqub
15 sept. 2023
·
A séjourné 5 nuits
Staff were really friendly and helpful upon check-in. The hotel’s restaurant was by far my favourite place. Restaurant manager made sure guests were happy with their dining options and staff were helpful.
Staff were really friendly and helpful upon check-in. The hotel’s restaurant was by far my favourite place. Restaurant manager made sure guests were happy with their dining options and staff were helpful.
6
Fatema
1 nov. 2025
·
A séjourné 2 nuits
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
6
Ghaniat
3 nov. 2024
·
A séjourné 2 nuits
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Accessible à pied du Haram, mais le retour est en montée et peut être fatigant. Les travaux et les fermetures de routes rendent parfois l'accès ou les déposes-passagers de la navette peu pratiques.
Avis de voyageur à ce sujet
10
Asma
16 juil. 2024
·
A séjourné 3 nuits
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
8
Saeed
26 janv. 2024
·
A séjourné 6 nuits
It was great stay at Shaza Makkah. Everything was nice and luxurious. The only concern is that hotel is on a slight hill and going to haram is no problem but coming back is little bit difficult and hustling. Walk to the main entrance gate 79 was 15 minutes. Also all shops and restaurants are close to clock tower.
It was great stay at Shaza Makkah. Everything was nice and luxurious. The only concern is that hotel is on a slight hill and going to haram is no problem but coming back is little bit difficult and hustling. Walk to the main entrance gate 79 was 15 minutes. Also all shops and restaurants are close to clock tower.
6
Anam
4 nov. 2023
·
A séjourné 4 nuits
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
8
Sadiyah
3 oct. 2023
·
A séjourné 9 nuits
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
8
Kashif
27 déc. 2024
·
A séjourné 3 nuits
Location is a bit far from main gates to enter haram
Location is a bit far from main gates to enter haram
8
Ghassan
5 oct. 2023
·
A séjourné 2 nuits
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
8
Shakhawat
15 août 2024
·
A séjourné 1 nuit
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
6
Fatema
1 nov. 2025
·
A séjourné 2 nuits
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
6
Ghaniat
3 nov. 2024
·
A séjourné 2 nuits
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
10
Aws
29 avr. 2025
·
A séjourné 3 nuits
Beautifully decorated hotel, Good location
Beautifully decorated hotel, Good location
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est largement salué pour sa variété et sa qualité, et le personnel du restaurant reçoit des mentions positives. Certains clients ont trouvé les options limitées ou les prix élevés, et une critique a reproché la qualité globale de la nourriture.
Avis de voyageur à ce sujet
10
Jordan
21 oct. 2025
·
A séjourné 4 nuits
Nice room and good breakfast and good service
Nice room and good breakfast and good service
8
May
6 déc. 2023
·
A séjourné 2 nuits
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
10
Ahmad
12 mars 2024
·
A séjourné 1 nuit
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
10
MR HAMID
15 mars 2024
·
A séjourné 4 nuits
Excellent food, very nice stuff
Excellent food, very nice stuff
6
Fadumo
3 déc. 2025
·
A séjourné 3 nuits
The staff was very professional. Little mixed up with my laggege..the phone at the room was not working even the they fixed ..but the food was the worst..it was very over priced the quality of the food wasn't match
The staff was very professional. Little mixed up with my laggege..the phone at the room was not working even the they fixed ..but the food was the worst..it was very over priced the quality of the food wasn't match
10
Malaak Chatti
13 sept. 2023
·
A séjourné 2 nuits
we had a perfect stay - highly recommend and will be telling friends and family to stay here. Breakfast was excellent and varied with plenty of vegetarian options.
we had a perfect stay - highly recommend and will be telling friends and family to stay here. Breakfast was excellent and varied with plenty of vegetarian options.
6
Hussain
14 mars 2024
·
A séjourné 6 nuits
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
8
ILYAS
5 oct. 2023
·
A séjourné 3 nuits
Breakfast was very nice as was the cafe(shalimar). The staff are wonderful and help especially the restaurant supervisor Adeel. He makes a good Karak tea. The hotel has alot of potential and is very elegant.
Breakfast was very nice as was the cafe(shalimar). The staff are wonderful and help especially the restaurant supervisor Adeel. He makes a good Karak tea. The hotel has alot of potential and is very elegant.
10
Muhammad
2 nov. 2024
·
A séjourné 5 nuits
Excellent food
Excellent food
6
Ghaniat
3 nov. 2024
·
A séjourné 2 nuits
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Mohammed reda
24 juil. 2026
·
A séjourné 8 nuits
a recommander . propre et confortable
a recommander . propre et confortable
10
CHOAYBE
16 nov. 2024
·
A séjourné 4 nuits
5eme fois dans cet hôtel. Toujours impeccable.
5eme fois dans cet hôtel. Toujours impeccable.
10
Wadie
10 juil. 2024
·
A séjourné 10 nuits
Le bus non disponible à cause des routes fermées et constructions, et la sécurité
Le bus non disponible à cause des routes fermées et constructions, et la sécurité
8
Fatima
21 mars 2024
·
A séjourné 4 nuits
Thanks à lot
Thanks à lot
10
Usamah
4 mars 2024
·
A séjourné 4 nuits
Une bonne note pour le personnel de mon etate pour la chambre 1715
Une bonne note pour le personnel de mon etate pour la chambre 1715
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 18:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à La Mecque ?
Quel est le prix habituel des chambres au Tilal Jabal Al Kabah à La Mecque ?
Au cours des 60 à 90 prochains jours, le prix des chambres au Tilal Jabal Al Kabah à La Mecque est généralement d'environ 171 $US par nuit pour deux personnes, allant de 133 $US à 314 $US aux dates de pointe.
Quel est l'environnement autour du Tilal Jabal Al Kabah à La Mecque ?
Le Tilal Jabal Al Kabah à La Mecque est situé à quelques pas de sites emblématiques tels que la Grande Mosquée de La Mecque, la Kaaba et le puits de Zamzam, ce qui le rend pratique pour les pèlerins. L'emplacement de l'hôtel et son positionnement luxueux conviennent aux voyageurs à la recherche d'une proximité haut de gamme avec les principaux sites religieux et les cours historiques comme la cour Alkhalil et le souk Al-Khalil.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 184.0234331977844USD
- 2026-09-19: 137.56434834938048USD
- 2026-09-20: 144.61094155311582USD
- 2026-09-21: 133.49143178215027USD
- 2026-09-22: NO DATA
- 2026-09-23: 153.56861805267334USD
- 2026-09-24: 180.7834223625183USD
- 2026-09-25: 155.19402272872924USD
- 2026-09-26: 172.09182587585448USD
- 2026-09-27: 170.53415735092162USD
- 2026-09-28: 146.29044399375914USD
- 2026-09-29: 181.08379993743895USD
- 2026-09-30: 170.99482979278562USD
- 2026-10-01: 191.00229025039673USD
- 2026-10-02: 182.30457577285765USD
- 2026-10-03: 170.99482979278562USD
- 2026-10-04: 171.00711836471555USD
- 2026-10-05: 170.99482979278562USD
- 2026-10-06: 170.99482979278562USD
- 2026-10-07: 171.00711836471555USD
- 2026-10-08: 245.1489812347412USD
- 2026-10-09: NO DATA
- 2026-10-10: 170.99482979278562USD
- 2026-10-11: 170.99482979278562USD
- 2026-10-12: 170.99482979278562USD
- 2026-10-13: NO DATA
- 2026-10-14: 208.95606914062498USD
- 2026-10-15: NO DATA
- 2026-10-16: 171.00711836471555USD
- 2026-10-17: 171.0063295120239USD
- 2026-10-18: 164.01979429321287USD
- 2026-10-19: 163.9983375USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: 164.00981968917844USD
- 2026-10-31: 164.03409882202146USD
- 2026-11-01: 171.01427062911986USD
- 2026-11-02: 171.28709095001219USD
- 2026-11-03: 171.01427062911986USD
- 2026-11-04: 171.00711836471555USD
- 2026-11-05: 171.00711836471555USD
- 2026-11-06: 170.99482979278562USD
- 2026-11-07: 171.29710061416625USD
- 2026-11-08: 171.28709095001219USD
- 2026-11-09: 171.00711836471555USD
- 2026-11-10: 171.00711836471555USD
- 2026-11-11: 286.86566776657105USD
- 2026-11-12: NO DATA
- 2026-11-13: 314.0381545120239USD
- 2026-11-14: 170.99482979278562USD
- 2026-11-15: 171.28709095001219USD
- 2026-11-16: 171.0063295120239USD
- 2026-11-17: 170.99482979278562USD
- 2026-11-18: 217.38511792144774USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- En fonction des pays, certaines lois peuvent contraindre les personnes n'étant pas mariées à réserver des chambres séparées. Dans le cas où l'hébergement l'exigerait, les clients sont chargés de fournir la preuve de leur mariage.
- Les couples souhaitant partager une chambre doivent fournir un justificatif de mariage.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Le petit déjeuner buffet coûte environ 75 SAR par personne
- Frais pour le parking en libre-service : 250 SAR par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier
Nettoyage à sec
Services
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Connexion Internet
Wi-fi gratuit
Activités
Aire de jeux
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Club pour enfants
Déjeuners à emporter
Petit-déjeuner en chambre
Chambre familiale
Wheelchair Accessible (Limited)
Parking
Parking
Service de voiturier
Parking (Limited)
Parking Onsite