Hilton Garden Inn New York/Tribeca
432 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
432 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Hilton Garden Inn New York/Tribeca är priset per natt i genomsnitt 157 US$ under den billigaste månaden (januari) och 446 US$ under den dyraste månaden (december), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 157 US$ |
| februari | 160 US$ |
| mars | 214 US$ |
| april | 258 US$ |
| maj | 280 US$ |
| juni | 305 US$ |
| juli | 230 US$ |
| augusti | 181 US$ |
| september | 432 US$ |
| oktober | 421 US$ |
| november | 335 US$ |
| december | 446 US$ |
J
F
M
A
M
J
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sep. · 432 US$
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Dyrast: december (ca 446 US$)
Billigast: januari (ca 157 US$)
Om detta boende
Comfortable hotel in the heart of New York with a fitness center and on-site dining options.
Läge
Located in Tribeca, New York's trendiest neighborhood. Walking distance to some of the finest shopping, luxury boutiques, award winning restaurants, hip nightlife and much more. The hotel is steps away from China Town and minutes from Little Italy. Easy access to public transportation is right outside the doors of the hotel. Easily accessible to all of NYC Sightseeing such as Soho, Children's Museum of Arts, Wall Street, South Street Seaport, National Sports Museum, New York City Police Museum, Chelsea Piers, Statue of Liberty, Ellis Island, Central Park Zoo, Metropolitan Museum of Art and much more. The hotel is conveniently located in close proximity to many large business corporations as well as hospitals and airports.
Parkering
Restaurang
Fitnessrum/Gym
Business center
Rumservice
Bredbandsuppkoppling
Läge
39 Avenue of the Americas,New York,New York 10013,US, TriBeCa, New York (med närområde), New York, USA
Gästrecensioner
7.6
Bra
Baserat på 493 verifierade recensioner
Vem bor här?
Företag
21%
Par
24%
Familj
34%
Grupper
13%
Ensamresande
5%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Hilton Garden Inn New York/Tribeca berömmer gästerna genomgående läget nära tunnelbanan och generellt rena, bekväma rum. Återkommande klagomål handlar dock om en ihållande långsam eller ur funktion varande hiss och tillfälliga stängningar av hotellets restaurang.
Läs merVar detta till hjälp?
Vad gäster tycker
På Hilton Garden Inn New York/Tribeca berömmer gästerna genomgående läget nära tunnelbanan och generellt rena, bekväma rum. Återkommande klagomål handlar dock om en ihållande långsam eller ur funktion varande hiss och tillfälliga stängningar av hotellets restaurang.
Många gäster tycker att personalen är vänlig och hjälpsam, men det förekommer rapporter om långsam service, oprofessionella möten samt problem vid in- och utcheckning eller reservationer, vilket återkommer under flera vistelser. Städning sker oftast varannan dag och vissa noterar att det glöms påfyllning, att det finns problem med rumsunderhåll, ljud från gatan eller AC:n, samt trasiga ismaskiner. Parkering finns utanför hotellet och det kan ibland råda förvirring kring rabatter. Räkna med ett praktiskt utgångsläge med bra värde om du prioriterar läget och kan tolerera väntetid i hissen samt sporadiska brister i service och bekvämligheter.
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Faciliteter
Hissarna är ett återkommande problem, där en ofta är ur funktion och väntetiderna är långa. Hotellets restaurang/bar har ibland varit stängd, ismaskinerna och Wi-Fi är ibland opålitliga och parkering finns utanför hotellet med viss förvirring kring rabatter.
Relaterade gästrecensioner
6
Christopher
3 juli 2025
·
Stannade 2 nätter
Bathroom fan did not work. Advertised bar and room service but resteraunt was closed
Bathroom fan did not work. Advertised bar and room service but resteraunt was closed
6
Simon
29 aug. 2023
·
Stannade 4 nätter
Ok location Noisy with traffic No bar... Renovation ongoing - price not discounted
Ok location Noisy with traffic No bar... Renovation ongoing - price not discounted
6
Beatriz
20 maj 2025
·
Stannade 1 natt
The staff was friendly. The property was clean. Bed was comfy. Great central location. The condition of the hotel was less than desirable. Only 1 elevator was functional and it was brutally slow. My room was on the 6th floor and only the ice machine on the 2nd floor was working. The restaurant was not open the entire week of my stay despite it being advertised as open 24/7.
The staff was friendly. The property was clean. Bed was comfy. Great central location. The condition of the hotel was less than desirable. Only 1 elevator was functional and it was brutally slow. My room was on the 6th floor and only the ice machine on the 2nd floor was working. The restaurant was not open the entire week of my stay despite it being advertised as open 24/7.
8
Nick
30 okt. 2024
·
Stannade 5 nätter
Great staff and clean property and rooms, but some facilities issues like ice or vending machines being broken on some floors and elevators broken.
Great staff and clean property and rooms, but some facilities issues like ice or vending machines being broken on some floors and elevators broken.
6
Stefanie
26 apr. 2025
·
Stannade 4 nätter
Only one elevator was in service fort entire stay making wait times
Only one elevator was in service fort entire stay making wait times
4
Nicola
20 aug. 2025
·
Stannade 3 nätter
Elevator not working Even after 4 day star, ice machine on our floor not working. Parking was far from hotel and parking garage did not respect daily pricing of $55 per day as hotel confirmed
Elevator not working Even after 4 day star, ice machine on our floor not working. Parking was far from hotel and parking garage did not respect daily pricing of $55 per day as hotel confirmed
10
Jessica
4 aug. 2025
·
Stannade 3 nätter
Fabulous location to ACE line, just steps outside the door. Location is perfect if you want to be by SOHO, but not directly in the masses that stay there. Room was comfortable and clean. Only one elevator was working at the time and it seemed like it was due for maintenance pretty soon as well, so hopefully that is resolved soon. Also, the ice machine on our floor was not working which was a bummer, especially during summertime. Overall, I would stay again if the price was right.
Fabulous location to ACE line, just steps outside the door. Location is perfect if you want to be by SOHO, but not directly in the masses that stay there. Room was comfortable and clean. Only one elevator was working at the time and it seemed like it was due for maintenance pretty soon as well, so hopefully that is resolved soon. Also, the ice machine on our floor was not working which was a bummer, especially during summertime. Overall, I would stay again if the price was right.
4
Crystal
17 aug. 2025
·
Stannade 3 nätter
Front desk agent at check in (female) was not professional or polite. Only one elevator was working. Restaurant was not open. WiFi was spotty and did not connect well. Housekeeping staff was friendly and rooms were spacious and clean.
Front desk agent at check in (female) was not professional or polite. Only one elevator was working. Restaurant was not open. WiFi was spotty and did not connect well. Housekeeping staff was friendly and rooms were spacious and clean.
8
Lillian
30 maj 2023
·
Stannade 2 nätter
Great location. The subway is right there, restaurants are close and amazing shopping is walking distance. BUT, the listing mentioned there is onsite valet parking. There is not. The Hilton has a deal with a very secure parking garage around the corner that you must take your car to and pick it up from. With limited parking available in front of the hotel this was a bit of a pain, but not terrible.
Great location. The subway is right there, restaurants are close and amazing shopping is walking distance. BUT, the listing mentioned there is onsite valet parking. There is not. The Hilton has a deal with a very secure parking garage around the corner that you must take your car to and pick it up from. With limited parking available in front of the hotel this was a bit of a pain, but not terrible.
4
paul
24 nov. 2024
·
Stannade 1 natt
only one elevator working gym was locked
only one elevator working gym was locked
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många gäster rapporterar rena rum, men standarden varierar: vissa har upplevt damm, smutsiga armaturer, kvarvarande rök eller lukt, samt missad städning eller påfyllning enligt schemat varannan dag. Ett fåtal recensioner nämner vägglöss.
Relaterade gästrecensioner
6
Stephanie
3 jan. 2025
·
Stannade 3 nätter
Very noisy at night. Had to sleep with the fan on to drown out the noise. Carpet needs to be cleaned.
Very noisy at night. Had to sleep with the fan on to drown out the noise. Carpet needs to be cleaned.
6
monique
2 jan. 2025
·
Stannade 3 nätter
Overall, my experience was good. However, some of the staff obviously didnt want to be there and didnt care to hide it. Also, I was the first person to shower in the room and there was hair in the shower. Im assuming it was from the last guest, but who knows. There were also black specs on the shower wall that looked a lot like black mold. The exhaust fan in the bathroom didn't work, so this isn't terribly surprising. We were only there for a few days, so I didn't see the point in complaining. Alternatively, the hotel is walking to Little Italy and Chinatown! There's a station directly outside of the hotel, which is always helpful. There are some fun bars and restaurants within a few blocks, too!
Overall, my experience was good. However, some of the staff obviously didnt want to be there and didnt care to hide it. Also, I was the first person to shower in the room and there was hair in the shower. Im assuming it was from the last guest, but who knows. There were also black specs on the shower wall that looked a lot like black mold. The exhaust fan in the bathroom didn't work, so this isn't terribly surprising. We were only there for a few days, so I didn't see the point in complaining. Alternatively, the hotel is walking to Little Italy and Chinatown! There's a station directly outside of the hotel, which is always helpful. There are some fun bars and restaurants within a few blocks, too!
6
minna
13 okt. 2025
·
Stannade 2 nätter
Stayed here for two weeks on a group work trip. The hotel was clean, comfortable, and convenient for our needs. Only downside was that the elevators were very slow (only one working at the time), so I ended up taking the stairs most days. On my last couple of nights, new guests checked in and the entire floor smelled strongly of cigarette smoke — it was clear the guests were actively smoking at the time, and the smell even lingered into my room. I called reception, and thankfully they addressed it quickly. Still, disappointing to come back to that after such a nice two-week stay. Note to future guests: please respect the hotel’s non-smoking policy so everyone can enjoy their stay! Note to future guests: please respect the hotel’s non-smoking policy so everyone can enjoy their stay!
Stayed here for two weeks on a group work trip. The hotel was clean, comfortable, and convenient for our needs. Only downside was that the elevators were very slow (only one working at the time), so I ended up taking the stairs most days. On my last couple of nights, new guests checked in and the entire floor smelled strongly of cigarette smoke — it was clear the guests were actively smoking at the time, and the smell even lingered into my room. I called reception, and thankfully they addressed it quickly. Still, disappointing to come back to that after such a nice two-week stay. Note to future guests: please respect the hotel’s non-smoking policy so everyone can enjoy their stay! Note to future guests: please respect the hotel’s non-smoking policy so everyone can enjoy their stay!
4
Mary
29 maj 2025
·
Stannade 4 nätter
BED BUGS- ankles, arms, & waistband areas covered with bites upon awakening!!!!
BED BUGS- ankles, arms, & waistband areas covered with bites upon awakening!!!!
4
Jane
3 juni 2024
·
Stannade 8 nätter
The ac was dirty and it kept blowing dust on the bed next to it. Room was not clean three days in a row and of course clean towels were not provided. Location is the only pro about this hotel.
The ac was dirty and it kept blowing dust on the bed next to it. Room was not clean three days in a row and of course clean towels were not provided. Location is the only pro about this hotel.
6
Christine A.
16 juni 2025
·
Stannade 3 nätter
A few issues: bathtub was dirty, had to rinse and wipe down with a towel; housekeeping knocked twice, once at 9 a.m. and once at 5:30 p.m.(2 separate days). Both times I was on the room, but they never returned; morning service in the restaurant (Sunday the 15th) was abysmal; since housekeeping never showed up, I had to restock the coffee myself. One person at the desk said they'd send it up, but after an hour, nothing, so I went down to the lobby and got myself. On the plus side, the staff were lovely for the most part, and the room was very comfortable, if not fully clean.
A few issues: bathtub was dirty, had to rinse and wipe down with a towel; housekeeping knocked twice, once at 9 a.m. and once at 5:30 p.m.(2 separate days). Both times I was on the room, but they never returned; morning service in the restaurant (Sunday the 15th) was abysmal; since housekeeping never showed up, I had to restock the coffee myself. One person at the desk said they'd send it up, but after an hour, nothing, so I went down to the lobby and got myself. On the plus side, the staff were lovely for the most part, and the room was very comfortable, if not fully clean.
10
Mary Ann
7 maj 2025
·
Stannade 2 nätter
Staff was very helpful and friendly. Room was clean. Didn't like that the service only comes every other day to make beds, bring new towels, etc. There were only 2 towels for 2 of us that we had to use for a 2 day stay. I understand the need to cut back but maybe then start with 4 towels.
Staff was very helpful and friendly. Room was clean. Didn't like that the service only comes every other day to make beds, bring new towels, etc. There were only 2 towels for 2 of us that we had to use for a 2 day stay. I understand the need to cut back but maybe then start with 4 towels.
4
Tanuja
24 aug. 2025
·
Stannade 3 nätter
There is layers of dust on table and lamp , in spite of letting the front desk know they did nothing . When I first came in and used bathroom it was not flushing . They just didn’t care
There is layers of dust on table and lamp , in spite of letting the front desk know they did nothing . When I first came in and used bathroom it was not flushing . They just didn’t care
4
JORGE
7 apr. 2023
·
Stannade 1 natt
Got bit by bed bugs
Got bit by bed bugs
4
Kareem
5 mars 2025
·
Stannade 2 nätter
Got in late from Vegas and wanted to shower and noticed Womens black hair on the shower wall so that put me off. Water pressure wasnt great as shower headed CLR or something? Other than old out of date bu close to surrounding areas I wanted to checkout was easy get to from JFK Airport
Got in late from Vegas and wanted to shower and noticed Womens black hair on the shower wall so that put me off. Water pressure wasnt great as shower headed CLR or something? Other than old out of date bu close to surrounding areas I wanted to checkout was easy get to from JFK Airport
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är ofta rymliga för New York och bekväma, men inredningen kan kännas daterad, det kan vara svårt att reglera klimatanläggningen och det noteras ljud från gatan eller korridoren samt bullriga AC-aggregat. Sporadiska problem med TV eller Wi-Fi rapporteras.
Relaterade gästrecensioner
8
Emma
19 juli 2024
·
Stannade 2 nätter
Big, clean room with comfy beds. Bathroom a little dated but fine. Great location - we walked everywhere. Our air conditioning unit was loud but it drowned out the noise from the street so maybe it was a good thing?! Overall, I’d go back.
Big, clean room with comfy beds. Bathroom a little dated but fine. Great location - we walked everywhere. Our air conditioning unit was loud but it drowned out the noise from the street so maybe it was a good thing?! Overall, I’d go back.
6
Nancy
29 nov. 2025
·
Stannade 3 nätter
The room was clean. We needed a crib. They give you a pack ‘n play play yard. But they give you a full size flat sheet to use with it. This is a hazard. A child could get wrapped up and suffocate as there is no way to secure the sheet. We had to go out and buy a sheet specifically made for a play yard. It doesn’t make sense that they do not have the proper sheets. Also it is difficult to regulate the heat. It’s either too hot or too cold.
The room was clean. We needed a crib. They give you a pack ‘n play play yard. But they give you a full size flat sheet to use with it. This is a hazard. A child could get wrapped up and suffocate as there is no way to secure the sheet. We had to go out and buy a sheet specifically made for a play yard. It doesn’t make sense that they do not have the proper sheets. Also it is difficult to regulate the heat. It’s either too hot or too cold.
8
Rebecca
26 apr. 2025
·
Stannade 1 natt
Great location, however I've stayed in better quality Hilton Hotels. The rooms were somewhat dated.
Great location, however I've stayed in better quality Hilton Hotels. The rooms were somewhat dated.
8
Naomi
13 aug. 2025
·
Stannade 3 nätter
Beds were a little uncomfortable, but did the job. Location was great for food, pizza nearby was the best we had while in the city. Easy to walk to Chinatown and Little Italy. Super close acceas to subways. One elevator was down, which made waiting feel long.
Beds were a little uncomfortable, but did the job. Location was great for food, pizza nearby was the best we had while in the city. Easy to walk to Chinatown and Little Italy. Super close acceas to subways. One elevator was down, which made waiting feel long.
10
Manuel J
17 aug. 2025
·
Stannade 6 nätter
Excellent stay. Hotel is conveniently located, metro station up front. Rooms are on the small side but are clean. Hotel has good service. Would recommend it without a doubt.
Excellent stay. Hotel is conveniently located, metro station up front. Rooms are on the small side but are clean. Hotel has good service. Would recommend it without a doubt.
8
Raelynn
4 feb. 2025
·
Stannade 2 nätter
Check in/Check out was very easy. Quickly dropped my bags off to go explore until my room was ready. The room is a great size. Much bigger than the rooms I've typically stayed at in NYC. Large bathroom with tub. The proximity to the subway station can't be beat. I also did two runs around the city, including the Brooklyn Bridge which is easy to get to. Plenty of coffee shops in the area, as well as food. Room was clean. Elevators are a little slow, but not a big deal. I would definitely stay here again, and recommend.
Check in/Check out was very easy. Quickly dropped my bags off to go explore until my room was ready. The room is a great size. Much bigger than the rooms I've typically stayed at in NYC. Large bathroom with tub. The proximity to the subway station can't be beat. I also did two runs around the city, including the Brooklyn Bridge which is easy to get to. Plenty of coffee shops in the area, as well as food. Room was clean. Elevators are a little slow, but not a big deal. I would definitely stay here again, and recommend.
8
Luis
29 mars 2025
·
Stannade 5 nätter
Our stay was pleasant Cons: We stay in a doble den room and it was too small
Our stay was pleasant Cons: We stay in a doble den room and it was too small
10
Eric
12 okt. 2025
·
Stannade 3 nätter
Fully satisfied with this hotel. Room is large by Manhattan standards with two separate beds, plenty of floor space and a full bathroom (full shower tub and sink/counter area). Location is great, the A/C/E subway is literally right outside the front door, and not right in the middle of too much action so it's actually pretty quiet at night. Canal Street is right there for food and amenities anytime. The front desk was helpful and they stowed our bags after we checked out since our flight didn't leave until later.
Fully satisfied with this hotel. Room is large by Manhattan standards with two separate beds, plenty of floor space and a full bathroom (full shower tub and sink/counter area). Location is great, the A/C/E subway is literally right outside the front door, and not right in the middle of too much action so it's actually pretty quiet at night. Canal Street is right there for food and amenities anytime. The front desk was helpful and they stowed our bags after we checked out since our flight didn't leave until later.
6
kim
27 aug. 2025
·
Stannade 4 nätter
A few issues with this property - our TV could not receive multiple channels for our 4 day stay - staff attempted to help but no luck. Also lots of street noise from traffic etc. Otherwise it was fine.
A few issues with this property - our TV could not receive multiple channels for our 4 day stay - staff attempted to help but no luck. Also lots of street noise from traffic etc. Otherwise it was fine.
6
Elizabeth
8 nov. 2024
·
Stannade 3 nätter
The staff at this property were extremely friendly and kind. The property location is conveniently located in Tribeca with a myriad of shopping and dining options in the area, as well as easy access to the trains. Very walkable! However, this property is a bit dated. The decor in rooms are particularly bland, and definitely due for a refurbishing. The windows are not noise canceling so if late night street noise is an issue for you, you may have a hard time falling asleep at night however I assume not all rooms will be street facing. Otherwise, I felt safe and liked the neighborhood a lot!
The staff at this property were extremely friendly and kind. The property location is conveniently located in Tribeca with a myriad of shopping and dining options in the area, as well as easy access to the trains. Very walkable! However, this property is a bit dated. The decor in rooms are particularly bland, and definitely due for a refurbishing. The windows are not noise canceling so if late night street noise is an issue for you, you may have a hard time falling asleep at night however I assume not all rooms will be street facing. Otherwise, I felt safe and liked the neighborhood a lot!
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Service
Återkopplingen är blandad: många nämner vänlig och hjälpsam personal och smidig bagageförvaring, samtidigt som det förekommer rapporter om långsam service, oprofessionella interaktioner och problem vid incheckning, överbokning eller fakturering. Uppföljning och hantering varierar.
Relaterade gästrecensioner
6
Thomas
5 aug. 2025
·
Stannade 5 nätter
Management is hapless. Before coming I wrote through Expedia where I booked asking for details on parking. No response. After checking in I received a message asking for my feedback. I indicated I wanted to complain. The elevator was out and I wanted to complain among other things. I was told the manager would call me. That never happened. They wrote asking for a phone number so the manager could call. But no call was received. The repairs on the elevator continued for five nights of our stay. By day two there was oil smell coming from the elevator filling the lobby and corridors. All in all, the management is poor.
Management is hapless. Before coming I wrote through Expedia where I booked asking for details on parking. No response. After checking in I received a message asking for my feedback. I indicated I wanted to complain. The elevator was out and I wanted to complain among other things. I was told the manager would call me. That never happened. They wrote asking for a phone number so the manager could call. But no call was received. The repairs on the elevator continued for five nights of our stay. By day two there was oil smell coming from the elevator filling the lobby and corridors. All in all, the management is poor.
2
marianne
16 maj 2024
·
Stannade 1 natt
They had no rooms available even though I had a reservation for tonight. The reallocated me in another hotel that is not what I expected.
They had no rooms available even though I had a reservation for tonight. The reallocated me in another hotel that is not what I expected.
6
Melanie
10 aug. 2024
·
Stannade 3 nätter
Customer service was horrible until check out when we were met by the manager. He apologized for previous staff Coffee service was supposed to start at 6am each day but it was closer to 6:30am
Customer service was horrible until check out when we were met by the manager. He apologized for previous staff Coffee service was supposed to start at 6am each day but it was closer to 6:30am
10
Jean-Marc
27 apr. 2025
·
Stannade 2 nätter
Catherine and the house keeping manager stepped up and found something I left at the hotel. They went above and beyond my expectations. I appreciate it.
Catherine and the house keeping manager stepped up and found something I left at the hotel. They went above and beyond my expectations. I appreciate it.
10
Monique Caroline
30 jan. 2025
·
Stannade 2 nätter
My stay was overall good, only issue was the morning front desk person who was very not helpful when I asked for support on printing something. Other than that, great room, clean, easy subway access
My stay was overall good, only issue was the morning front desk person who was very not helpful when I asked for support on printing something. Other than that, great room, clean, easy subway access
10
Jason
6 jan. 2025
·
Stannade 2 nätter
I was most impressed with the staff responsiveness. They were great at working with customers. The place was clean and very nice. There was an issue with the heading and cooling in the room but it wasn't anything that made us dislike our stay. Close to the subway, shopping, food, etc.
I was most impressed with the staff responsiveness. They were great at working with customers. The place was clean and very nice. There was an issue with the heading and cooling in the room but it wasn't anything that made us dislike our stay. Close to the subway, shopping, food, etc.
2
Brandon
17 juni 2025
·
Stannade 2 nätter
We arrived late in the morning to check in. However the hotel apparently wanted us to call if not checking in during daylight hours and they cancelled our hotel room and gave the room away. We had a lot of difficulty finding a new room over Memorial Day weekend and had to lug our luggage around the city trying to find a place to sleep.
We arrived late in the morning to check in. However the hotel apparently wanted us to call if not checking in during daylight hours and they cancelled our hotel room and gave the room away. We had a lot of difficulty finding a new room over Memorial Day weekend and had to lug our luggage around the city trying to find a place to sleep.
2
William
17 dec. 2024
·
Stannade 1 natt
I booked one night here through Expedia and was told at the check in counter that the hotel was overbooked and I would have to stay at a replacement (non-brand) hotel a few blocks away. The replacement hotel was totally unacceptable with torn carpets and dirty doors. I was still charged the full Hilton rate even though the replacement hotel rate was over $200 less than the Hilton rate. Hilton has refused to refund for this night or even make up the difference between the rates. Expedia has been unhelpful in getting me to an acceptable resolution. Beware of booking this hotel, you may not have a room when you show up and will still be charged the full rate.
I booked one night here through Expedia and was told at the check in counter that the hotel was overbooked and I would have to stay at a replacement (non-brand) hotel a few blocks away. The replacement hotel was totally unacceptable with torn carpets and dirty doors. I was still charged the full Hilton rate even though the replacement hotel rate was over $200 less than the Hilton rate. Hilton has refused to refund for this night or even make up the difference between the rates. Expedia has been unhelpful in getting me to an acceptable resolution. Beware of booking this hotel, you may not have a room when you show up and will still be charged the full rate.
2
Jonathan
13 mars 2023
·
Stannade 2 nätter
Long time Expedia user and this was my first time upon check in being told by front desk that they couldn’t verify proof of payment from Expedia, even with my presenting them the Expedia receipt and proof of payment from my bank. Thus their solution was for me to pay a rate 1.5x higher than I paid and then reach out to Expedia to have them correct with hotel. Needless to say after about 90mins of virtual assist and phone time the issue was said to be resolved but funds weren’t back in my account upon check out. The first attempt to get into my room, it was occupied by another guest. Upon obtaining a new room, it was two queens not the king I had reserved. Upon calling the front desk, I obtained the run around and simply surrendered exhausted from their incompetence. I travel to Soho every 2 months to visit family. Outside of all this, there are many other hotels in this area and price range much nicer, as this is definitely a 2.5-3 star property from my rooms appearance and experience. Amazing these two companies with all their technology can’t have a more immediate solution or train employees to simply use logic and go above and beyond for their customers.
Long time Expedia user and this was my first time upon check in being told by front desk that they couldn’t verify proof of payment from Expedia, even with my presenting them the Expedia receipt and proof of payment from my bank. Thus their solution was for me to pay a rate 1.5x higher than I paid and then reach out to Expedia to have them correct with hotel. Needless to say after about 90mins of virtual assist and phone time the issue was said to be resolved but funds weren’t back in my account upon check out. The first attempt to get into my room, it was occupied by another guest. Upon obtaining a new room, it was two queens not the king I had reserved. Upon calling the front desk, I obtained the run around and simply surrendered exhausted from their incompetence. I travel to Soho every 2 months to visit family. Outside of all this, there are many other hotels in this area and price range much nicer, as this is definitely a 2.5-3 star property from my rooms appearance and experience. Amazing these two companies with all their technology can’t have a more immediate solution or train employees to simply use logic and go above and beyond for their customers.
4
Crystal
17 aug. 2025
·
Stannade 3 nätter
Front desk agent at check in (female) was not professional or polite. Only one elevator was working. Restaurant was not open. WiFi was spotty and did not connect well. Housekeeping staff was friendly and rooms were spacious and clean.
Front desk agent at check in (female) was not professional or polite. Only one elevator was working. Restaurant was not open. WiFi was spotty and did not connect well. Housekeeping staff was friendly and rooms were spacious and clean.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Utmärkt läge i Tribeca/SoHo med tunnelbanestationerna A/C/E precis runt hörnet, och promenadavstånd till Chinatown och Little Italy, med många mat- och shoppingmöjligheter i närheten. Vissa noterar trafik eller ljud från gatan i omgivningen.
Relaterade gästrecensioner
10
Maria
14 juli 2024
·
Stannade 2 nätter
Great hotel, is close to subway station, walking distance to the World Trade Center, 9/11 memorial site, and Battery park.
Great hotel, is close to subway station, walking distance to the World Trade Center, 9/11 memorial site, and Battery park.
10
Christopher B
23 juni 2025
·
Stannade 3 nätter
Great location-close to SoHo, Tribeca, Chinatown and a short walk to the Village. Super convenient to E train. Lots of restaurants nearby. Friendly staff and very accommodating of requests. I would stay here every time in NYC!
Great location-close to SoHo, Tribeca, Chinatown and a short walk to the Village. Super convenient to E train. Lots of restaurants nearby. Friendly staff and very accommodating of requests. I would stay here every time in NYC!
10
Wai
15 juli 2025
·
Stannade 2 nätter
Great neighborhood. Close to Chinatown.
Great neighborhood. Close to Chinatown.
10
Ben
31 dec. 2023
·
The hotel is right next to the Canal Street subway station making it convenient to hop on the subway and see the city.
The hotel is right next to the Canal Street subway station making it convenient to hop on the subway and see the city.
10
Elizabeth
22 maj 2023
·
Stannade 2 nätter
Nice Tribeca location to food, subway, One World Trade Center, etc.
Nice Tribeca location to food, subway, One World Trade Center, etc.
8
Bradley David
1 aug. 2025
·
Stannade 5 nätter
The property is a very convenient area to SOHO and also very close to Little Italy!
The property is a very convenient area to SOHO and also very close to Little Italy!
8
genevieve
7 apr. 2025
·
Stannade 4 nätter
Nice small gym. Metro stop out front and lots of taxis. Easy walk to lower Manhattan sights and lots of nearby restaurant options. The address confuses Uber drivers and cabs - we had multiple problems.
Nice small gym. Metro stop out front and lots of taxis. Easy walk to lower Manhattan sights and lots of nearby restaurant options. The address confuses Uber drivers and cabs - we had multiple problems.
10
Gwen
17 juli 2025
·
Stannade 1 natt
Hilton Garden Inn Tribeca was great. Location very walkable to restaurants and shopping and subway. We would stay again.
Hilton Garden Inn Tribeca was great. Location very walkable to restaurants and shopping and subway. We would stay again.
10
Eric
12 okt. 2025
·
Stannade 3 nätter
Fully satisfied with this hotel. Room is large by Manhattan standards with two separate beds, plenty of floor space and a full bathroom (full shower tub and sink/counter area). Location is great, the A/C/E subway is literally right outside the front door, and not right in the middle of too much action so it's actually pretty quiet at night. Canal Street is right there for food and amenities anytime. The front desk was helpful and they stowed our bags after we checked out since our flight didn't leave until later.
Fully satisfied with this hotel. Room is large by Manhattan standards with two separate beds, plenty of floor space and a full bathroom (full shower tub and sink/counter area). Location is great, the A/C/E subway is literally right outside the front door, and not right in the middle of too much action so it's actually pretty quiet at night. Canal Street is right there for food and amenities anytime. The front desk was helpful and they stowed our bags after we checked out since our flight didn't leave until later.
10
Jessica
4 aug. 2025
·
Stannade 3 nätter
Fabulous location to ACE line, just steps outside the door. Location is perfect if you want to be by SOHO, but not directly in the masses that stay there. Room was comfortable and clean. Only one elevator was working at the time and it seemed like it was due for maintenance pretty soon as well, so hopefully that is resolved soon. Also, the ice machine on our floor was not working which was a bummer, especially during summertime. Overall, I would stay again if the price was right.
Fabulous location to ACE line, just steps outside the door. Location is perfect if you want to be by SOHO, but not directly in the masses that stay there. Room was comfortable and clean. Only one elevator was working at the time and it seemed like it was due for maintenance pretty soon as well, so hopefully that is resolved soon. Also, the ice machine on our floor was not working which was a bummer, especially during summertime. Overall, I would stay again if the price was right.
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Måltider
Matupplevelsen varierar: restaurangen är ofta stängd eller under renovering, vilket leder till ett begränsat eller tillfälligt frukostutbud, även om flera gäster gillade den när den var öppen. Det stora utbudet av restauranger i närheten minskar dock effekten.
Relaterade gästrecensioner
6
Christopher
3 juli 2025
·
Stannade 2 nätter
Bathroom fan did not work. Advertised bar and room service but resteraunt was closed
Bathroom fan did not work. Advertised bar and room service but resteraunt was closed
8
David
18 aug. 2025
·
Stannade 5 nätter
Reasonably priced, efficient, decent place in Tribeca. ACE stop right in front of the hotel--use the Beach St. exit by the NYPD station underground. Went for breakfast at Botte, the hotel restaurant, and they were open, but there was no service, no FOH staff, so we left and went to Caffe Bene around the corner. Room cleaning a bit haphazard. Had to request coffee supplies and once we only got decaf.
Reasonably priced, efficient, decent place in Tribeca. ACE stop right in front of the hotel--use the Beach St. exit by the NYPD station underground. Went for breakfast at Botte, the hotel restaurant, and they were open, but there was no service, no FOH staff, so we left and went to Caffe Bene around the corner. Room cleaning a bit haphazard. Had to request coffee supplies and once we only got decaf.
4
Terri
24 juli 2023
·
Stannade 1 natt
We got there and a room wasn’t ready. They held out bags. Bathrooms in hotel were all locked except one and there was no toilet paper. The water was out and we were thirsty. The pot and cigarette smoke in our hallway was terrible. The beds were okay. The next morning breakfast wasn’t ready. We had to go so we ran upstairs to get ready and then came down ten minutes later and the coffee was out. SO NO a COFFEE and breakfast was 15 minutes late. Not a problem unless you are on a time schedule. Which we were. Coffee is usually out early at most hotels. We never got a cup. Not good.
We got there and a room wasn’t ready. They held out bags. Bathrooms in hotel were all locked except one and there was no toilet paper. The water was out and we were thirsty. The pot and cigarette smoke in our hallway was terrible. The beds were okay. The next morning breakfast wasn’t ready. We had to go so we ran upstairs to get ready and then came down ten minutes later and the coffee was out. SO NO a COFFEE and breakfast was 15 minutes late. Not a problem unless you are on a time schedule. Which we were. Coffee is usually out early at most hotels. We never got a cup. Not good.
6
Monique
18 aug. 2025
·
Stannade 1 natt
The choices for the included breakfast was too limited.
The choices for the included breakfast was too limited.
8
Stephanie
9 dec. 2024
·
Stannade 2 nätter
We really enjoyed the room and property. The convenience of a subway entrance literally outside the door made it the perfect choice. Liked the restaurant for breakfast. Although not included, the food was pretty good. Also liked the detail of the hot chocolate in the lobby. Great thing to have in the cold weather we got. Only downside was that there was only 1 really slow functioning elevator.
We really enjoyed the room and property. The convenience of a subway entrance literally outside the door made it the perfect choice. Liked the restaurant for breakfast. Although not included, the food was pretty good. Also liked the detail of the hot chocolate in the lobby. Great thing to have in the cold weather we got. Only downside was that there was only 1 really slow functioning elevator.
8
Alison
5 aug. 2023
·
Stannade 4 nätter
The hotel was clean and felt safe. Good location for using the 1 and A and C subway. Little Italy and Chinatown are walking distance. Lots of eateries and bars close by. Restaurant was under construction and free breakfast was ok. Staff was friendly and kept our luggage before check in and after check out so we could sightsee.
The hotel was clean and felt safe. Good location for using the 1 and A and C subway. Little Italy and Chinatown are walking distance. Lots of eateries and bars close by. Restaurant was under construction and free breakfast was ok. Staff was friendly and kept our luggage before check in and after check out so we could sightsee.
8
Ghassan
10 aug. 2023
·
Stannade 6 nätter
Clean, dinning nearby, complementary breakfast
Clean, dinning nearby, complementary breakfast
6
Suzanne
29 maj 2023
·
Stannade 5 nätter
Staff was friendly and helpful. Food was pitiful. Coffee was empty every morning. Restaurant closed. Would not stay there again.
Staff was friendly and helpful. Food was pitiful. Coffee was empty every morning. Restaurant closed. Would not stay there again.
10
Paula
15 dec. 2024
·
Stannade 2 nätter
Excellent hotel and location. Beds were comfy. I read previous comments about water being very hot (true) and duvet cover annoying (also true) but these are not things that sway me. The restaurant was very good and staff friendly.
Excellent hotel and location. Beds were comfy. I read previous comments about water being very hot (true) and duvet cover annoying (also true) but these are not things that sway me. The restaurant was very good and staff friendly.
6
Lisa
7 juni 2023
·
Stannade 1 natt
The room was clean and quiet, and the staff were friendly. The bed and room were very comfortable. The check-in process was a bit slow (rooms weren't entirely ready by 3pm). It was disappointing that the on-site restaurant was closed for renovations and I didn't find out about this until after I'd arrived. The breakfast bar with coffee and pastries in the morning was a nice touch though.
The room was clean and quiet, and the staff were friendly. The bed and room were very comfortable. The check-in process was a bit slow (rooms weren't entirely ready by 3pm). It was disappointing that the on-site restaurant was closed for renovations and I didn't find out about this until after I'd arrived. The breakfast bar with coffee and pastries in the morning was a nice touch though.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
8
Åsa
3 okt. 2025
·
Stannade 6 nätter
Bra läge, medelbra hotell. Endast en fungerande hiss, varierad personal, mycket lyhört. Funktionellt rum.
Bra läge, medelbra hotell. Endast en fungerande hiss, varierad personal, mycket lyhört. Funktionellt rum.
10
Fredrik
8 aug. 2023
·
Stannade 3 nätter
Bra hotell för familjen, vi bytte till ett rum som inte vetter mot gatan och fick därmed urusel utsikt men riktigt bra rum. Perfekt med tunnelbanan precis utanför som underlättade kommunikation med övriga Manhattan. Ett tips är att lära känna kvarteren omkring vilka var riktigt trevliga.
Bra hotell för familjen, vi bytte till ett rum som inte vetter mot gatan och fick därmed urusel utsikt men riktigt bra rum. Perfekt med tunnelbanan precis utanför som underlättade kommunikation med övriga Manhattan. Ett tips är att lära känna kvarteren omkring vilka var riktigt trevliga.
6
Anneli
18 okt. 2022
·
Stannade 5 nätter
Trevlig och hjälpsam personal. Hjälpte snabbt till att fixa varmvattnet som var halvljummet. Men de lyckades inte fixa värmen i klimatanläggningen så kallt på rummet sista två dagarna. Sköna sängar, bra läge som gör man står ut med trafiken. Trevligt de bjuder på kaffe med lite tilltugg på morgonen.
Trevlig och hjälpsam personal. Hjälpte snabbt till att fixa varmvattnet som var halvljummet. Men de lyckades inte fixa värmen i klimatanläggningen så kallt på rummet sista två dagarna. Sköna sängar, bra läge som gör man står ut med trafiken. Trevligt de bjuder på kaffe med lite tilltugg på morgonen.
10
KARL-MAGNUS
14 aug. 2022
·
Stannade 4 nätter
Ett helt ok hotell även om känslan är att det är lite slitet. Vi hade t ex en del problem med en dörr som inte gick att stänga utan en del trixande och kort som upprepande slutade fungera. Sköna sängar, ganska rymliga rum. Tunnelbana precis utanför, nära till bra frukostställen. Närområdet precis runt hotellet är dock inte särskilt roligt. Men vi var helt nöjda!
Ett helt ok hotell även om känslan är att det är lite slitet. Vi hade t ex en del problem med en dörr som inte gick att stänga utan en del trixande och kort som upprepande slutade fungera. Sköna sängar, ganska rymliga rum. Tunnelbana precis utanför, nära till bra frukostställen. Närområdet precis runt hotellet är dock inte särskilt roligt. Men vi var helt nöjda!
8
amanda
17 dec. 2021
·
Stannade 4 nätter
Hotellet var verkligen inte speciellt lyxigt eller modernt, men heller inte dåligt bara lite "dated". Det var rent och fräscht och på rummet fanns kaffemaskin, micro och ett tomt kylskåp. Så vi som vaknade väldigt tidigt kunde göra en macka och koka kaffe, det var riktigt bra. Sängarna var sköna. Städningen gjordes bara om man sa till om att man ville ha städat, det fattade vi inte först men funkade bra. Men lite ovanligt kanske. Dock, det bästa med hotellet var läget. Tunnelbanan låg 10 meter från ingången. Promenadavstånd till alla underbara restauranger i West village och Soho.
Hotellet var verkligen inte speciellt lyxigt eller modernt, men heller inte dåligt bara lite "dated". Det var rent och fräscht och på rummet fanns kaffemaskin, micro och ett tomt kylskåp. Så vi som vaknade väldigt tidigt kunde göra en macka och koka kaffe, det var riktigt bra. Sängarna var sköna. Städningen gjordes bara om man sa till om att man ville ha städat, det fattade vi inte först men funkade bra. Men lite ovanligt kanske. Dock, det bästa med hotellet var läget. Tunnelbanan låg 10 meter från ingången. Promenadavstånd till alla underbara restauranger i West village och Soho.
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