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JW Marriott Grand Rapids

355 US$

/nat

Gennemsnit for oktober

JW Marriott Grand Rapids - Image 1

JW Marriott Grand Rapids - Værelse

JW Marriott Grand Rapids - Værelse

JW Marriott Grand Rapids - Reception

JW Marriott Grand Rapids - Pool

Priser på JW Marriott Grand Rapids

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355 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På JW Marriott Grand Rapids ligger prisen pr. nat i gennemsnit på 287 US$ i den billigste måned (februar) og 397 US$ i den dyreste måned (september), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på JW Marriott Grand Rapids pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	289 US$
februar	287 US$
marts	301 US$
april	355 US$
maj	337 US$
juni	373 US$
juli	375 US$
august	349 US$
september	397 US$
oktober	355 US$
november	287 US$
december	323 US$

Dyrest: september (ca. 397 US$)

Billigst: februar (ca. 287 US$)

Om dette overnatningssted

Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en indendørs pool, et dampbad og et fitnesscenter. Dette hotel tilbyder desuden...

Faciliteter

Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en indendørs pool, et dampbad og et fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig indtjekning og hurtig udtjekning. Planlægger du et arrangement i Grand Rapids? På dette hotel er der et område på 129 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.

Spisning

Nyd et måltid på restauranten, eller køb en snack på stedets kaffebar/café. dette hotel har også roomservice (i et begrænset antal timer). Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Fuld morgenmad tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 13.00.

Værelser

Føl dig hjemme i et af de 333 værelser, der indeholder minibar og smart-tv. Et tv med kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med separat badekar og bruser, dybe badekar og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.

Lokation

Med et ophold ved JW Marriott Hotel Grand Rapids har du en central base i Grand Rapids, kun 5 minutters kørsel fra Van Andel Arena og Downtown Marked. Dette hotel med spa ligger 9,2 km fra Frederik Meijer Gardens and Sculpture Park og 0,3 km fra Rosa Parks Circle.

I nærheden

Rosa Parks Circle(0.1 mil)
Grand Rapids Art Museum(0.2 mil)
DeVos Performance Hall(0.2 mil)
Grand Valley State University - City Campus(0.3 mil)
Van Andel Museum Center(0.3 mil)
Public Museum of Grand Rapids(0.3 mil)
Broadway Grand Rapids(0.3 mil)
DeVos Place Convention Center(0.3 mil)
Van Andel Arena(0.4 mil)
Urban Institut for Moderne Kunst(0.4 mil)
Grand Rapids Kunstmuseum(0.4 mil)
Gerald R. Ford Museum(0.4 mil)
Grand Rapids Civic Theatre(0.5 mil)
Grand Rapids Børnemuseum(0.6 mil)
La Grande Vitesse(0.7 mil)
Den foretrukne lufthavn for JW Marriott Hotel Grand Rapids er Gerald R. Ford Internationale Lufthavn (GRR)(15.6 mil)

Lokation

235 Louis Street Northwest, Centrum, Grand Rapids, Michigan, USA

Rosa Parks Circle (0.1 mil)

Grand Rapids Art Museum (0.2 mil)

DeVos Performance Hall (0.2 mil)

Grand Valley State University - City Campus (0.3 mil)

Van Andel Museum Center (0.3 mil)

Public Museum of Grand Rapids (0.3 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

11

Værelse - 1 kingsize-seng - byudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

365 ft²

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

4

Værelse - 2 queensize-senge - byudsigt (Mobility Accessible, Tub)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

9

Executive-værelse - 1 dobbeltseng

Værelsesoplysninger

1 Dobbeltseng

Sover 4

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

4

Grand-værelse - 2 queensize-senge - udsigt til flod

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

4

Værelse - 1 kingsize-seng - byudsigt (Mobility/Hearing Access, Roll-In Shwr)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

365 ft²

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

5

Værelse - 2 queensize-senge - byudsigt

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

9

Executive-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

400 ft²

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

4

Værelse - 1 kingsize-seng - byudsigt (Mobility Accessible, Tub)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

365 ft²

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

5

Værelse - 1 kingsize-seng - byudsigt (Mobility Accessible, Roll-In Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

365 ft²

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

5

Grand-værelse - 1 kingsize-seng - udsigt til flod

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

400 ft²

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

5

Værelse - 2 queensize-senge - byudsigt (Mobility Accessible, Roll-In Shower)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

4

Værelse - 2 queensize-senge - byudsigt (Mobility/Hearing Accessible, Tub)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Dybt badekar

Separat badekar og brusebad

Gæsteanmeldelser af JW Marriott Grand Rapids

8.9

Fantastisk

Baseret på 1.001 verificerede anmeldelser

Hvem overnatter her?

Business

31%

Par

36%

Familie

18%

Gruppe

10%

Solorejsende

3%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Ud fra de seneste anmeldelser fremhæves JW Marriott Grand Rapids for sin centrale beliggenhed ved floden og venligt personale, mens der er kompromiser i form af høje priser, meget faste senge med flade puder og lejlighedsvise problemer med servicen.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Ud fra de seneste anmeldelser fremhæves JW Marriott Grand Rapids for sin centrale beliggenhed ved floden og venligt personale, mens der er kompromiser i form af høje priser, meget faste senge med flade puder og lejlighedsvise problemer med servicen.

Mange gæster fremhæver udsigten over floden eller byen fra værelserne. Parkering er bekvem, men kan være dyrt eller forvirrende, når man bruger garageudgangen. Hotellets restauranter, især brunchen, får ros, selvom kvaliteten og tilgængeligheden af morgenmaden varierer i travle perioder. Samlet set er hotellet velegnet til rejsende, der prioriterer en poleret oplevelse i Grand Rapids.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Gæsterne kan lide baren og fællesområderne, og flere fandt parkering praktisk, selvom gebyrer og garageudgangsinstruktioner forårsagede frustration for nogle.

Relaterede gæsteanmeldelser

10

Joshua

8. nov. 2023

·

Overnattede 2 nætter

Nice bar, lovely atrium for the elevators, quantity rooms

Nice bar, lovely atrium for the elevators, quantity rooms

10

kim

10. maj 2025

·

Overnattede 1 nat

Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.

Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.

10

Steven

14. okt. 2023

·

Overnattede 2 nætter

Clean and roomy. Staff very nice and friendly. Nice gym facility.

Clean and roomy. Staff very nice and friendly. Nice gym facility.

6

Carla

14. jun. 2025

·

Overnattede 1 nat

Structure and amenities are good. We have had our reservations for months ~ staff from check in to housekeeping and its inspection process was failing on the day of our arrival ~ which by the way was 4:00! We checked in ~ they checked us in under the wrong reservation ~ after taking our payment the error was uncovered ~ so two check ins to start ~ were told if there were billing errors we would need to work that out with Expedia ~ who had nothing to do with the check in error. We were left to occupy ourselves in the bar until the staff could inspect our upgraded room. Over an hour later notice of the prepared room comes and we need to claim our keys in another long que. we appreciate the upgrade yet the disappointment at the value and service for the price are totally underwhelming. Having had 2 great recent experiences at Gaylord properties we are contemplating returning to Hyatt!

Structure and amenities are good. We have had our reservations for months ~ staff from check in to housekeeping and its inspection process was failing on the day of our arrival ~ which by the way was 4:00! We checked in ~ they checked us in under the wrong reservation ~ after taking our payment the error was uncovered ~ so two check ins to start ~ were told if there were billing errors we would need to work that out with Expedia ~ who had nothing to do with the check in error. We were left to occupy ourselves in the bar until the staff could inspect our upgraded room. Over an hour later notice of the prepared room comes and we need to claim our keys in another long que. we appreciate the upgrade yet the disappointment at the value and service for the price are totally underwhelming. Having had 2 great recent experiences at Gaylord properties we are contemplating returning to Hyatt!

8

David

14. nov. 2024

·

Overnattede 1 nat

Room needs remodeling desk was old and chipped wallpaper had slight separation and was curling. Bathroom was great shower and very good bath. Room safe was good. Internet was slow. I am being very picky but for the price you should be. They had a nice band playing by the bar it was not too loud at the bar but the acoustics made quite loud on the 12th floor. Great location for van Andel. The walk there felt somewhat safe.

Room needs remodeling desk was old and chipped wallpaper had slight separation and was curling. Bathroom was great shower and very good bath. Room safe was good. Internet was slow. I am being very picky but for the price you should be. They had a nice band playing by the bar it was not too loud at the bar but the acoustics made quite loud on the 12th floor. Great location for van Andel. The walk there felt somewhat safe.

6

Kara

18. nov. 2023

·

The elevators were a huge problem. Two of the 4 were completely out of order. The one we used, was making a very loud grinding noise, and shaking back and forth while we were on it with about 8 people total. Then, it wouldn’t stop. Thankfully someone in the 19th floor pressed the button to get on and we were finally able to get off. We all thought we were going to die. It just kept going up and it was terrifying. When we reported it and told the front desk, they barely apologized and didn’t seem to care. I will never return to this hotel. It is expensive and supposed to be one of the best. I will take my business across the street to the Amway Grand.

The elevators were a huge problem. Two of the 4 were completely out of order. The one we used, was making a very loud grinding noise, and shaking back and forth while we were on it with about 8 people total. Then, it wouldn’t stop. Thankfully someone in the 19th floor pressed the button to get on and we were finally able to get off. We all thought we were going to die. It just kept going up and it was terrifying. When we reported it and told the front desk, they barely apologized and didn’t seem to care. I will never return to this hotel. It is expensive and supposed to be one of the best. I will take my business across the street to the Amway Grand.

10

Pam

18. feb. 2025

·

Overnattede 1 nat

Room, bar all very nice. Will need to drive for dining selections and shopping but parking was convenient and car was easy to get in and out of parking

Room, bar all very nice. Will need to drive for dining selections and shopping but parking was convenient and car was easy to get in and out of parking

10

Charise

23. maj 2025

·

Overnattede 1 nat

Nice facility and room, staff is very friendly

Nice facility and room, staff is very friendly

6

Jennifer

23. jan. 2024

·

Overnattede 2 nætter

The steam room has a lot of mold in it. The room had a refrigerator that made a loud noise that kept us awake. Dinner was delivered cold twice ( got compted because of it so that’s ok ) the spa was ok but the person giving me my treatment gave me his life story which was not conducive to relaxing. They say it’s champagne in the spa but it’s actually cheep Prosecco. Still tasted ok though. Staff were really nice.

The steam room has a lot of mold in it. The room had a refrigerator that made a loud noise that kept us awake. Dinner was delivered cold twice ( got compted because of it so that’s ok ) the spa was ok but the person giving me my treatment gave me his life story which was not conducive to relaxing. They say it’s champagne in the spa but it’s actually cheep Prosecco. Still tasted ok though. Staff were really nice.

8

Nathaniel

21. jul. 2025

·

Overnattede 1 nat

Our parking wasn’t the best experience. I wish we were told to keep our room key so that we could get out of the parking garage. We had to pay through the hotel for overnight parking, and pay again leaving the parking garage. We’re trying to get that settled.

Our parking wasn’t the best experience. I wish we were told to keep our room key so that we could get out of the parking garage. We had to pay through the hotel for overnight parking, and pay again leaving the parking garage. We’re trying to get that settled.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

De fleste anmeldelser beskriver hotellet og værelserne som rene, men nogle få rapporterer mangler såsom hår, støv, pletter eller svag lugt af røg.

Relaterede gæsteanmeldelser

10

Paula

25. apr. 2025

·

Overnattede 1 nat

Very convenient. Enjoyed our time there. Very clean

Very convenient. Enjoyed our time there. Very clean

10

Susan

30. mar. 2025

·

Overnattede 1 nat

Great location, friendly staff, clean comfortable room.

Great location, friendly staff, clean comfortable room.

6

Gwen

3. dec. 2022

·

Overnattede 19.328 nætter

Check in/out was fast and clerks were friendly! Was not told about breakfast (where or when) when checking in! You do have to pay for parking which I didn’t know at the time $36 a day but it is convenient! Room was nice with city view but that’s about it! I found a few hairs in the tub and the beds and pillows were rock hard I had the worst back ache in the morning! Also the sides of bed had stains all over the fabric and the decor is very minimal for what I paid a night $378 plus $36 for parking! I could not stay her again mainly because of the beds!

Check in/out was fast and clerks were friendly! Was not told about breakfast (where or when) when checking in! You do have to pay for parking which I didn’t know at the time $36 a day but it is convenient! Room was nice with city view but that’s about it! I found a few hairs in the tub and the beds and pillows were rock hard I had the worst back ache in the morning! Also the sides of bed had stains all over the fabric and the decor is very minimal for what I paid a night $378 plus $36 for parking! I could not stay her again mainly because of the beds!

10

Nicholas

12. aug. 2025

·

Overnattede 5 nætter

Great place to stay, good food. Clean comfortable room.

Great place to stay, good food. Clean comfortable room.

10

Alyssa

13. nov. 2024

·

Overnattede 1 nat

We enjoyed our short stay at this hotel. Very nice property that is clean and beautiful. The staff were all very friendly and accommodating too! Comfortable rooms with great views. I would definitely stay here again.

We enjoyed our short stay at this hotel. Very nice property that is clean and beautiful. The staff were all very friendly and accommodating too! Comfortable rooms with great views. I would definitely stay here again.

10

Michael

20. maj 2024

·

Overnattede 1 nat

Hotel is very clean. Easy to walk anywhere.

Hotel is very clean. Easy to walk anywhere.

10

Chris

18. jul. 2025

·

Overnattede 1 nat

First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.

First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.

8

Brian

9. feb. 2025

·

Overnattede 2 nætter

Very nice hotel overall. The staff were very friendly, the restaurant is amazing, along with the wait staff. The view from room was amazing. I unfortunately didn't get a chance to hit the bar, but it looked like a cool spot. But I must admit, I was unhappy with the cleanliness of my room. There was trash behind the entertainment stand, there were crumbs under the chaise lounge, the side of the bed had stains on it, the baseboard trim was covered in dust along with and there wasn't a single piece of furniture in my room that wasn't damaged in some way. You'd think for the price they charge per night they'd take have higher standards for the appearance of their rooms.

Very nice hotel overall. The staff were very friendly, the restaurant is amazing, along with the wait staff. The view from room was amazing. I unfortunately didn't get a chance to hit the bar, but it looked like a cool spot. But I must admit, I was unhappy with the cleanliness of my room. There was trash behind the entertainment stand, there were crumbs under the chaise lounge, the side of the bed had stains on it, the baseboard trim was covered in dust along with and there wasn't a single piece of furniture in my room that wasn't damaged in some way. You'd think for the price they charge per night they'd take have higher standards for the appearance of their rooms.

4

Danielle

10. dec. 2023

·

Overnattede 1 nat

The room was very outdated and small. The orange carpet was coming up all over the room. The bed was hard and feather pillows were very flat. Shower had hair in it and overall small bathroom. Apparently need reservations for breakfast, we didn’t know ahead of time. Overall not worth the money spent

The room was very outdated and small. The orange carpet was coming up all over the room. The bed was hard and feather pillows were very flat. Shower had hair in it and overall small bathroom. Apparently need reservations for breakfast, we didn’t know ahead of time. Overall not worth the money spent

10

Thomas

18. nov. 2023

·

Overnattede 1 nat

We had a great stay at the JW Marriott. The facility is extremely clean. The view from the hotel is great. The service personnel were helpful and pleasent.

We had a great stay at the JW Marriott. The facility is extremely clean. The view from the hotel is great. The service personnel were helpful and pleasent.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne byder ofte på smuk udsigt over floden eller byen, men flere gæster fandt madrasserne meget faste og puderne flade. Nogle nævner også mindre eller ældre værelser og lejlighedsvis støj fra arrangementer eller gange.

Relaterede gæsteanmeldelser

8

Ethan

24. jun. 2024

·

Overnattede 1 nat

I enjoyed staying here a lot but I guess I expected to rooms to be ALOT nicer. We stayed on the 12th floor with a city view

I enjoyed staying here a lot but I guess I expected to rooms to be ALOT nicer. We stayed on the 12th floor with a city view

4

Matthew

14. jun. 2024

·

Overnattede 2 nætter

There was loud construction noise coming from the floor above us from 8:30am until 5:00pm both days we were guests. When we brought it up to the front desk staff, we were told that someone in management would contact us. No one has called or emailed. On top of this, the rooms are very dated, the bedding is poor at best and the amenities are virtually nonexistent.

There was loud construction noise coming from the floor above us from 8:30am until 5:00pm both days we were guests. When we brought it up to the front desk staff, we were told that someone in management would contact us. No one has called or emailed. On top of this, the rooms are very dated, the bedding is poor at best and the amenities are virtually nonexistent.

4

Derek

20. feb. 2025

·

Overnattede 1 nat

Booked a single king but was given a double full or queen. Not enough time to discuss with front desk and try to get a new room had somewhere we had to be. Bed was extremely uncomfortable, very stiff.

Booked a single king but was given a double full or queen. Not enough time to discuss with front desk and try to get a new room had somewhere we had to be. Bed was extremely uncomfortable, very stiff.

8

Emily

20. feb. 2025

·

Overnattede 1 nat

Great location! Room was a bit small for the price. Loved the bathroom and toiletries!

Great location! Room was a bit small for the price. Loved the bathroom and toiletries!

6

mike

10. sep. 2023

·

Overnattede 1 nat

at $350 per night with a breakfast, I expect quality pillows and a hot buffet. Pillows should have been replaced years ago and the breakfast buffet ($50) was cold and awful.

at $350 per night with a breakfast, I expect quality pillows and a hot buffet. Pillows should have been replaced years ago and the breakfast buffet ($50) was cold and awful.

4

Christopher

29. apr. 2024

·

Overnattede 1 nat

I hate to write a negative review because the front desk the staff is very sweet, but this is not a 4-5 star property and not worth $600 for one night. Here is what went wrong for the little staycation we had this past Saturday: 1. (Not the fault of the hotel, but still did not help The experience) we ended up opting for a stay the same weekend as prom and a wedding. We could hear noise up and down the hallways through about 2:30 in the morning. Terrible experience. 2. The AC would not work for us until about 3 am. We were sweating like pigs the entire night. We tried to get it to come on but it just wouldn’t work for us. And when it did kick over and turn on, the power/output is very very low. If we had gone just a week prior no problem, but the temps are starting to get warmer outside, so wrong time for the AC to not kick on. 3. The bed. Oh…my…goodness. We have stayed at 200 hotels in our life and this had to be the worse bed we have ever slept on. It was like sleeping on a slab of concrete. 4. (Again…not the fault of the hotel, but it didn’t help)…. We purchased a voucher to the French bistro for breakfast. One little problem… staying at the hotel does not necessarily guarantee you a spot in the restaurant, especially while a private birthday event is taking place. We tried to get seating at 10:50 and the earliest spot they had was 12:20. By that time we were gone.the staff did give us a credit though. Just not good. barely worth $250 a night let alone $603.

I hate to write a negative review because the front desk the staff is very sweet, but this is not a 4-5 star property and not worth $600 for one night. Here is what went wrong for the little staycation we had this past Saturday: 1. (Not the fault of the hotel, but still did not help The experience) we ended up opting for a stay the same weekend as prom and a wedding. We could hear noise up and down the hallways through about 2:30 in the morning. Terrible experience. 2. The AC would not work for us until about 3 am. We were sweating like pigs the entire night. We tried to get it to come on but it just wouldn’t work for us. And when it did kick over and turn on, the power/output is very very low. If we had gone just a week prior no problem, but the temps are starting to get warmer outside, so wrong time for the AC to not kick on. 3. The bed. Oh…my…goodness. We have stayed at 200 hotels in our life and this had to be the worse bed we have ever slept on. It was like sleeping on a slab of concrete. 4. (Again…not the fault of the hotel, but it didn’t help)…. We purchased a voucher to the French bistro for breakfast. One little problem… staying at the hotel does not necessarily guarantee you a spot in the restaurant, especially while a private birthday event is taking place. We tried to get seating at 10:50 and the earliest spot they had was 12:20. By that time we were gone.the staff did give us a credit though. Just not good. barely worth $250 a night let alone $603.

8

David

14. nov. 2024

·

Overnattede 1 nat

Room needs remodeling desk was old and chipped wallpaper had slight separation and was curling. Bathroom was great shower and very good bath. Room safe was good. Internet was slow. I am being very picky but for the price you should be. They had a nice band playing by the bar it was not too loud at the bar but the acoustics made quite loud on the 12th floor. Great location for van Andel. The walk there felt somewhat safe.

Room needs remodeling desk was old and chipped wallpaper had slight separation and was curling. Bathroom was great shower and very good bath. Room safe was good. Internet was slow. I am being very picky but for the price you should be. They had a nice band playing by the bar it was not too loud at the bar but the acoustics made quite loud on the 12th floor. Great location for van Andel. The walk there felt somewhat safe.

8

Daejhanel

12. maj 2024

·

Overnattede 1 nat

The best part of this hotel is the esthetics of the lobby and hallways and the shower water pressure. Noise level was doable, they have live music in the lobby, truffle fries at the bar were great. The only issue was the bed and pillows, very thin and the mattress is not the most comfortable.

The best part of this hotel is the esthetics of the lobby and hallways and the shower water pressure. Noise level was doable, they have live music in the lobby, truffle fries at the bar were great. The only issue was the bed and pillows, very thin and the mattress is not the most comfortable.

10

Rick

31. maj 2025

·

Overnattede 1 nat

The room seemed sound proof. Furniture was very nice and artfully decorated.

The room seemed sound proof. Furniture was very nice and artfully decorated.

10

Laura

17. jul. 2023

·

Overnattede 1 nat

We were very impressed with the service and friendliness of each staff member we encountered during our stay. Our only complaint was the mattress in our room 1107. The mattress was too firm and very uncomfortable. My husband and I both struggled to fall asleep due to the mattress. Other than that issue, the hotel is a 10!

We were very impressed with the service and friendliness of each staff member we encountered during our stay. Our only complaint was the mattress in our room 1107. The mattress was too firm and very uncomfortable. My husband and I both struggled to fall asleep due to the mattress. Other than that issue, the hotel is a 10!

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Service

Personalet roses hyppigt for at være venligt, professionelt og imødekommende. Nogle gæster oplevede dog fejl eller forsinkelser ved indtjekning, begrænset opfølgning på klager og lejlighedsvise tekniske problemer med mobile nøgler.

Relaterede gæsteanmeldelser

6

Patrick

10. mar. 2024

·

Overnattede 1 nat

Great hotel, staff was awesome. Only hang up was the fact that the mobile key functionality was not working, which required us to wait in line to check in. Not the end of the world, but this was our first time we’ve tried a virtual check in. As an aside, if someone has purchased breakfast as part of the stay, I would recommend forcing a reservation at booking - give the guests first option, as we were relegated to a much earlier time than what we would have preferred, even though we booked two months ago.

Great hotel, staff was awesome. Only hang up was the fact that the mobile key functionality was not working, which required us to wait in line to check in. Not the end of the world, but this was our first time we’ve tried a virtual check in. As an aside, if someone has purchased breakfast as part of the stay, I would recommend forcing a reservation at booking - give the guests first option, as we were relegated to a much earlier time than what we would have preferred, even though we booked two months ago.

10

kim

10. maj 2025

·

Overnattede 1 nat

Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.

Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.

10

Anthony

5. aug. 2024

·

Overnattede 2 nætter

Always a pleasant experience at the JW Marriott in downtown Grand Rapids. Excellent choice.

Always a pleasant experience at the JW Marriott in downtown Grand Rapids. Excellent choice.

4

Drew

4. feb. 2023

·

Overnattede 1 nat

Great hotel, good staff. The restaurant is very good. The software between the hotel an Expedia did not connect well and they had to take 10 minutes to find my confirmation number.

Great hotel, good staff. The restaurant is very good. The software between the hotel an Expedia did not connect well and they had to take 10 minutes to find my confirmation number.

10

Bridget

13. jan. 2023

·

Overnattede 1 nat

JW Marriott did not disappoint. Everything from valet service to check-in was top-notch. The rooms, beds, and amenities were clean and maintained very well. This overnight stay was a real treat. We will definitely return to this property again without hesitation.

JW Marriott did not disappoint. Everything from valet service to check-in was top-notch. The rooms, beds, and amenities were clean and maintained very well. This overnight stay was a real treat. We will definitely return to this property again without hesitation.

6

Joseph

19. feb. 2023

·

Overnattede 1 nat

The room had a great view, dinner and breakfast was excellent. Everything was perfectly clean. The bed was very hard and uncomfortable. The suite next to us was super loud with yelling, banging, and fighting until 3 AM out in the hallway as well as in room, and that’s not the hotels fault but when I called to get help they did nothing.

The room had a great view, dinner and breakfast was excellent. Everything was perfectly clean. The bed was very hard and uncomfortable. The suite next to us was super loud with yelling, banging, and fighting until 3 AM out in the hallway as well as in room, and that’s not the hotels fault but when I called to get help they did nothing.

10

Brian

28. apr. 2024

·

Overnattede 1 nat

Extremely professional and friendly staff. Whole facility was clean. Very accommodating. Will definitely be staying when traveling to Grand Rapids.

Extremely professional and friendly staff. Whole facility was clean. Very accommodating. Will definitely be staying when traveling to Grand Rapids.

6

Carla

14. jun. 2025

·

Overnattede 1 nat

Structure and amenities are good. We have had our reservations for months ~ staff from check in to housekeeping and its inspection process was failing on the day of our arrival ~ which by the way was 4:00! We checked in ~ they checked us in under the wrong reservation ~ after taking our payment the error was uncovered ~ so two check ins to start ~ were told if there were billing errors we would need to work that out with Expedia ~ who had nothing to do with the check in error. We were left to occupy ourselves in the bar until the staff could inspect our upgraded room. Over an hour later notice of the prepared room comes and we need to claim our keys in another long que. we appreciate the upgrade yet the disappointment at the value and service for the price are totally underwhelming. Having had 2 great recent experiences at Gaylord properties we are contemplating returning to Hyatt!

Structure and amenities are good. We have had our reservations for months ~ staff from check in to housekeeping and its inspection process was failing on the day of our arrival ~ which by the way was 4:00! We checked in ~ they checked us in under the wrong reservation ~ after taking our payment the error was uncovered ~ so two check ins to start ~ were told if there were billing errors we would need to work that out with Expedia ~ who had nothing to do with the check in error. We were left to occupy ourselves in the bar until the staff could inspect our upgraded room. Over an hour later notice of the prepared room comes and we need to claim our keys in another long que. we appreciate the upgrade yet the disappointment at the value and service for the price are totally underwhelming. Having had 2 great recent experiences at Gaylord properties we are contemplating returning to Hyatt!

10

Chris

18. jul. 2025

·

Overnattede 1 nat

First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.

First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.

10

Charise

23. maj 2025

·

Overnattede 1 nat

Nice facility and room, staff is very friendly

Nice facility and room, staff is very friendly

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Den centrale beliggenhed ved floden giver gåafstand til spillesteder, restauranter og arenaer, og mange nød det i forbindelse med arrangementer. Et par gæster nævnte tiggere eller mindre behagelige områder i nærheden.

Relaterede gæsteanmeldelser

10

Jennifer

13. nov. 2023

·

Overnattede 3 nætter

Great location on the water. Excellent service!

Great location on the water. Excellent service!

8

Raquel

27. jul. 2025

·

Overnattede 1 nat

It’s been a while, but had a wonderful time in GR. Nice location for sure. Fabulous weekend brunch; the sorbet mimosa was so yummy! Would def come back.

It’s been a while, but had a wonderful time in GR. Nice location for sure. Fabulous weekend brunch; the sorbet mimosa was so yummy! Would def come back.

10

Paul

12. jul. 2023

·

Overnattede 1 nat

Very nice Hotel with excellent staff. Great Downtown location on the river. This is our favorite place to stay when we visit Grand Rapids.

Very nice Hotel with excellent staff. Great Downtown location on the river. This is our favorite place to stay when we visit Grand Rapids.

8

Joseph

27. jul. 2024

·

Overnattede 1 nat

This was out first stay at the JW and it was good overall. The location is fantastic and the shower in the bathroom was great. I've stayed at many similarly priced hotels before and this one was just middle of road based on the price point. The top selling point of this hotel is easily the location.

This was out first stay at the JW and it was good overall. The location is fantastic and the shower in the bathroom was great. I've stayed at many similarly priced hotels before and this one was just middle of road based on the price point. The top selling point of this hotel is easily the location.

4

Thomas

4. jul. 2023

·

Overnattede 2 nætter

Homeless and panhandlers if you walk out of property, paid for executive floor but was closed, no service. Staff in restaurant was excellent, food prep suspect. Will not return.

Homeless and panhandlers if you walk out of property, paid for executive floor but was closed, no service. Staff in restaurant was excellent, food prep suspect. Will not return.

10

Courtney

25. maj 2023

·

Overnattede 2 nætter

Very nice and clean hotel. Walking distance to a lot of restaurants and shops.

Very nice and clean hotel. Walking distance to a lot of restaurants and shops.

10

Brandon

5. nov. 2023

·

Overnattede 1 nat

Good view of the river. We were walking disrnce from everything we wanted to do.

Good view of the river. We were walking disrnce from everything we wanted to do.

10

Amber

17. maj 2025

·

Overnattede 1 nat

Close to concert venue.

Close to concert venue.

10

Erin

2. apr. 2023

·

Overnattede 1 nat

Great location

Great location

10

Michelle

25. sep. 2024

·

Overnattede 1 nat

Clean, friendly staff, close walk to many venues

Clean, friendly staff, close walk to many venues

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Hotellets restauranter og barer, herunder Margaux og weekendbrunchen, får gentagne roser. Morgenmaden kan være svingende, med nogle kolde buffetretter og behov for reservation i travle perioder.

Relaterede gæsteanmeldelser

6

Patrick

10. mar. 2024

·

Overnattede 1 nat

Great hotel, staff was awesome. Only hang up was the fact that the mobile key functionality was not working, which required us to wait in line to check in. Not the end of the world, but this was our first time we’ve tried a virtual check in. As an aside, if someone has purchased breakfast as part of the stay, I would recommend forcing a reservation at booking - give the guests first option, as we were relegated to a much earlier time than what we would have preferred, even though we booked two months ago.

Great hotel, staff was awesome. Only hang up was the fact that the mobile key functionality was not working, which required us to wait in line to check in. Not the end of the world, but this was our first time we’ve tried a virtual check in. As an aside, if someone has purchased breakfast as part of the stay, I would recommend forcing a reservation at booking - give the guests first option, as we were relegated to a much earlier time than what we would have preferred, even though we booked two months ago.

10

Sharon

16. jul. 2023

·

Overnattede 1 nat

From check-in to valet parking to restaurant, the Marriott staff provided the best in courtesy and service. The cuisine at Margaux was excellent!

From check-in to valet parking to restaurant, the Marriott staff provided the best in courtesy and service. The cuisine at Margaux was excellent!

10

Nicholas

12. aug. 2025

·

Overnattede 5 nætter

Great place to stay, good food. Clean comfortable room.

Great place to stay, good food. Clean comfortable room.

8

Raquel

27. jul. 2025

·

Overnattede 1 nat

It’s been a while, but had a wonderful time in GR. Nice location for sure. Fabulous weekend brunch; the sorbet mimosa was so yummy! Would def come back.

It’s been a while, but had a wonderful time in GR. Nice location for sure. Fabulous weekend brunch; the sorbet mimosa was so yummy! Would def come back.

6

mike

10. sep. 2023

·

Overnattede 1 nat

at $350 per night with a breakfast, I expect quality pillows and a hot buffet. Pillows should have been replaced years ago and the breakfast buffet ($50) was cold and awful.

at $350 per night with a breakfast, I expect quality pillows and a hot buffet. Pillows should have been replaced years ago and the breakfast buffet ($50) was cold and awful.

10

Luis

30. jul. 2025

·

Overnattede 1 nat

My wife & i had a great time with our stay. The food and drinks we had was really good.

My wife & i had a great time with our stay. The food and drinks we had was really good.

8

Brian

9. feb. 2025

·

Overnattede 2 nætter

Very nice hotel overall. The staff were very friendly, the restaurant is amazing, along with the wait staff. The view from room was amazing. I unfortunately didn't get a chance to hit the bar, but it looked like a cool spot. But I must admit, I was unhappy with the cleanliness of my room. There was trash behind the entertainment stand, there were crumbs under the chaise lounge, the side of the bed had stains on it, the baseboard trim was covered in dust along with and there wasn't a single piece of furniture in my room that wasn't damaged in some way. You'd think for the price they charge per night they'd take have higher standards for the appearance of their rooms.

Very nice hotel overall. The staff were very friendly, the restaurant is amazing, along with the wait staff. The view from room was amazing. I unfortunately didn't get a chance to hit the bar, but it looked like a cool spot. But I must admit, I was unhappy with the cleanliness of my room. There was trash behind the entertainment stand, there were crumbs under the chaise lounge, the side of the bed had stains on it, the baseboard trim was covered in dust along with and there wasn't a single piece of furniture in my room that wasn't damaged in some way. You'd think for the price they charge per night they'd take have higher standards for the appearance of their rooms.

6

Denise

29. okt. 2024

·

Overnattede 1 nat

I stay in Marriott hotels ALL the time. I think for the price this one was a bit underwhelming. Except for the delicious omelet the breakfast buffet was just mediocre. Most food was barely warm and bacon very under cooked for our taste.

I stay in Marriott hotels ALL the time. I think for the price this one was a bit underwhelming. Except for the delicious omelet the breakfast buffet was just mediocre. Most food was barely warm and bacon very under cooked for our taste.

10

Arnold

25. okt. 2023

·

Overnattede 2 nætter

The entire stay was absolutely perfect. The food was excellent, the room was great and the staff were warm and friendly. Would highly recommend...

The entire stay was absolutely perfect. The food was excellent, the room was great and the staff were warm and friendly. Would highly recommend...

10

Thomas

23. mar. 2024

·

Overnattede 1 nat

Great hotel and location in downtown Grand Rapids. Service was also great. Enjoyed the awesome breakfast included.

Great hotel and location in downtown Grand Rapids. Service was also great. Enjoyed the awesome breakfast included.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

10

Henrik

10. nov. 2025

·

Overnattede 2 nætter

Gode værelser, rent og pænt. Value for money

Gode værelser, rent og pænt. Value for money

10

Arash

for 3 uger siden

·

Overnattede 2 nætter

Very lovely rooms, excellent amenities. Fantastic location and great staff.

Very lovely rooms, excellent amenities. Fantastic location and great staff.

2

Mark

for 3 uger siden

·

Overnattede 1 nat

The staff were not very friendly. The lady today straight lied to my face said she would fix something and didnt. The room was clean but hot when we walked into the room. The elevators had trash in them.

The staff were not very friendly. The lady today straight lied to my face said she would fix something and didnt. The room was clean but hot when we walked into the room. The elevators had trash in them.

2

Jonathan

21. sep. 2026

·

Overnattede 2 nætter

Upon our arrival, the room was not properly cleaned…there were coffee stains and crumbs on the nightstands, as well as a dirty bathroom sink and tub. Additionally, the previous guest left all of their clothing in the drawers. So I had to bag them up and call down to have someone retrieve the left items. The drain to the tub was broken, which was a huge issue because we were traveling with a toddler. The bathroom exhaust fan was also broken. Lastly, the pool was closed ALL weekend, and we were NOT notified upon check-in. We would have selected a different hotel if we had known. When I complained to the front desk staff, they could not have cared less. I was told, “I like to have a pool when I travel as well, so I understand your disappointment.” But what they didn’t see was the 4yo I had been telling all day, after a long travel day, that he could go swimming. The pool was NOT for me. The complete and utter lack of professional, customer service, or empathy from the front desk has absolutely turned me off from this hotel in the future. For 400$/night, this is unacceptable. The only positive note was the restaurant downstairs was wonderful.

Upon our arrival, the room was not properly cleaned…there were coffee stains and crumbs on the nightstands, as well as a dirty bathroom sink and tub. Additionally, the previous guest left all of their clothing in the drawers. So I had to bag them up and call down to have someone retrieve the left items. The drain to the tub was broken, which was a huge issue because we were traveling with a toddler. The bathroom exhaust fan was also broken. Lastly, the pool was closed ALL weekend, and we were NOT notified upon check-in. We would have selected a different hotel if we had known. When I complained to the front desk staff, they could not have cared less. I was told, “I like to have a pool when I travel as well, so I understand your disappointment.” But what they didn’t see was the 4yo I had been telling all day, after a long travel day, that he could go swimming. The pool was NOT for me. The complete and utter lack of professional, customer service, or empathy from the front desk has absolutely turned me off from this hotel in the future. For 400$/night, this is unacceptable. The only positive note was the restaurant downstairs was wonderful.

10

Amy

16. sep. 2026

·

Overnattede 1 nat

Exceptional property! Very clean along with the new renovation upgrades. Highly recommend

Exceptional property! Very clean along with the new renovation upgrades. Highly recommend

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