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JW Marriott Grosvenor House London

653 USD

a notte

Media per ottobre

JW Marriott Grosvenor House London - Image 1

JW Marriott Grosvenor House London - Camera

JW Marriott Grosvenor House London - Camera

JW Marriott Grosvenor House London - Vista dalla camera

JW Marriott Grosvenor House London - Reception

Prezzi per JW Marriott Grosvenor House London

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653 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso JW Marriott Grosvenor House London, il prezzo per notte è in media di 408 USD nel mese più economico (gennaio) e di 869 USD nel mese più caro (luglio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso JW Marriott Grosvenor House London per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	408 USD
febbraio	436 USD
marzo	433 USD
aprile	501 USD
maggio	495 USD
giugno	680 USD
luglio	869 USD
agosto	609 USD
settembre	639 USD
ottobre	653 USD
novembre	611 USD
dicembre	749 USD

Prezzo più alto: luglio (circa 869 USD)

Prezzo più basso: gennaio (circa 408 USD)

Informazioni su questa struttura

Scopri i molti servizi ricreativi a disposizione, tra cui una palestra aperta giorno e notte e una terrazza da dove ammirare il paesaggio. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e un salone di parr...

Servizi

Scopri i molti servizi ricreativi a disposizione, tra cui una palestra aperta giorno e notte e una terrazza da dove ammirare il paesaggio. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e un salone di parrucchiere.

Servizi per le aziende

Potrai usufruire di un business center, check-out veloce e quotidiani gratuiti nella hall. Stai pianificando un evento a Londra? Presso un hotel avrai a disposizione 506 metri quadrati di spazio con un'area per conferenze e 23 sale riunioni.

Ristorazione

Consulta il menù di JW Steakhouse, piacevole steakhouse che include un bar/lounge. Se non hai voglia di uscire, approfitta del servizio in camera 24 ore su 24. La colazione continentale è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 11:00.

Camere

Rilassati in una delle 496 camere con arredamento individuale della struttura, complete di minibar e TV a schermo piatto. Grazie ad un comodo letto con materasso a doppio strato dormirai sonni tranquilli. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli.

Posizione

La tua permanenza presso JW Marriott Grosvenor House London ti consentirà di muoverti con facilità nel centro di Londra. Infatti, sarai ad appena 3 minuti a piedi da Hyde Park e 7 minuti da Marble Arch. Questo hotel di lusso dista 0,6 km da Oxford Street e 0,9 km da Piccadilly.

Nelle vicinanze

Park Lane(0.1 miglia)
Hyde Park(0.1 miglia)
Marble Arch(0.3 miglia)
Oxford Street(0.4 miglia)
Selfridges(0.5 miglia)
Piccadilly(0.5 miglia)
Hyde Park Corner(0.5 miglia)
Baker Street(0.6 miglia)
Bond Street(0.7 miglia)
Green Park(0.7 miglia)
Regent Street(0.8 miglia)
Kensington Gardens(0.8 miglia)
Oxford Circus(0.9 miglia)
London Palladium Theatre(0.9 miglia)
Marylebone High Street(0.9 miglia)
Aeroporto di Londra-City (LCY)(11.5 miglia)
Aeroporto di Heathrow (LHR)(16.3 miglia)
Aeroporto di Gatwick (LGW)(41.4 miglia)
Aeroporto di Londra-Luton (LTN)(33.2 miglia)

Parcheggio
Ristorante
Servizio babysitter e asilo nido
Business center
Servizio in camera
Lavanderia a secco

Posizione

86-90 Park Lane, Mayfair, Londra, Inghilterra, Regno Unito

Park Lane (0.1 miglia)

Hyde Park (0.1 miglia)

Marble Arch (0.3 miglia)

Oxford Street (0.4 miglia)

Selfridges (0.5 miglia)

Piccadilly (0.5 miglia)

Altre informazioni sulla posizione

Opzioni camera

2

Camera Superior, 2 letti singoli

Dettagli della camera

2 Letti Singoli

Posti letto: 2

248 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

2

Camera familiare, 2 letti matrimoniali

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

484 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

2

Camera Deluxe, 1 letto queen

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

213 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

1

Camera Superior, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

247 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

10

Suite Deluxe, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 3

484 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

9

Camera Executive, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

377 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

12

Suite Executive, 1 letto king, vista parco

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

538 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

11

Suite Executive, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 3

538 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

12

Suite Premium, 1 letto king, vista parco

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

538 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

17

Suite Royal, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 3

1830 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

12

Suite Superior, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 3

538 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su JW Marriott Grosvenor House London

8.4

Molto buono

Sulla base di 876 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

29%

In coppia

36%

Famiglia

20%

Gruppo

9%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Al JW Marriott Grosvenor House London, i viaggiatori spesso evidenziano una posizione centrale a Mayfair e un personale cordiale e professionale, con apprezzamento per l'Executive Lounge e gli ampi spazi pubblici, anche se alcuni segnalano ritardi al check-in e occasionali problemi di manutenzione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Al JW Marriott Grosvenor House London, i viaggiatori spesso evidenziano una posizione centrale a Mayfair e un personale cordiale e professionale, con apprezzamento per l'Executive Lounge e gli ampi spazi pubblici, anche se alcuni segnalano ritardi al check-in e occasionali problemi di manutenzione.

Le camere variano da spaziose e confortevoli a piccole o datate, con alcuni problemi tecnologici e rumore ai piani inferiori. La pulizia delle camere è generalmente accettabile, ma diversi ospiti hanno segnalato odori sgradevoli e avvistamenti di infestanti in aree eventi o ristoranti. La colazione e il servizio in camera ricevono elogi, tuttavia la varietà della colazione, il rapporto qualità-prezzo e la comunicazione sulle inclusioni possono deludere. Ci si può aspettare un soggiorno ben posizionato e incentrato sul servizio, con camere e gestione altalenanti.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Gli ampi spazi pubblici e l'Executive Lounge sono frequentemente elogiati. Alcune strutture appaiono datate e necessitano di manutenzione, con segnalazioni di problemi di drenaggio, un'interruzione della connessione Wi-Fi e un grave incidente con infestanti in una sala eventi.

Recensioni degli ospiti correlate

10

Scott

23 giu 2023

·

Soggiorno di 5 notti

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

10

said

29 mag 2025

·

Soggiorno di 4 notti

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

6

Soo

26 ott 2024

·

Soggiorno di 7 notti

Internet service went out just before the zoom meeting and it caused quite a trouble

Internet service went out just before the zoom meeting and it caused quite a trouble

4

Fengli

22 set 2024

·

Soggiorno di 2 notti

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

2

Daniel

27 set 2025

·

Soggiorno di 1 notte

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

8

Michael

13 set 2023

·

Soggiorno di 1 notte

Inadequate wardrobe space in the bedroom. Good king sized bed. Public rooms were excellent.

Inadequate wardrobe space in the bedroom. Good king sized bed. Public rooms were excellent.

8

Ziya

10 feb 2023

·

Soggiorno di 2 notti

Very good location, the hotel need a facelift though....

Very good location, the hotel need a facelift though....

8

Israel

6 ago 2025

·

Soggiorno di 1 notte

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

10

Sheldon Lloyd

28 feb 2023

·

Soggiorno di 4 notti

From the moment we walked in we knew this was going to be an exceptional experience. We arrived early in the morning from the United States and were offered breakfast in the lounge as well as a resting room while we waited for our room to be ready. Every person we encountered during our four-night stay could not have been nicer. The housekeeping staff, the doormen, the front desk staff, the concierge, the dining room staffs, everyone we encountered was friendly, kind, and knowledgeable. We had a fabulous time and hope to return soon. After a less than impressive stay four weeks ago at the Le Meridian on fifth avenue in New York City, this property restored my faith in Marriott properties. I

From the moment we walked in we knew this was going to be an exceptional experience. We arrived early in the morning from the United States and were offered breakfast in the lounge as well as a resting room while we waited for our room to be ready. Every person we encountered during our four-night stay could not have been nicer. The housekeeping staff, the doormen, the front desk staff, the concierge, the dining room staffs, everyone we encountered was friendly, kind, and knowledgeable. We had a fabulous time and hope to return soon. After a less than impressive stay four weeks ago at the Le Meridian on fifth avenue in New York City, this property restored my faith in Marriott properties. I

10

Michael

19 mag 2024

·

Soggiorno di 2 notti

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

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Pulizia

La pulizia delle camere è spesso buona, ma sono state segnalate lenzuola macchiate, odori persistenti nei corridoi e nelle camere e un servizio di pulizia limitato. Diversi ospiti hanno inoltre segnalato la presenza di infestanti in aree eventi o ristoranti.

Recensioni degli ospiti correlate

10

Celia

30 nov 2024

·

Soggiorno di 5 notti

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

6

Redferd

25 gen 2024

·

Soggiorno di 1 notte

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

2

Daniel

27 set 2025

·

Soggiorno di 1 notte

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

6

Susan

13 lug 2025

·

Soggiorno di 1 notte

The sheets and quilt were not great quality for 1200 per night!!!!!

The sheets and quilt were not great quality for 1200 per night!!!!!

6

David

3 giu 2024

·

Soggiorno di 1 notte

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

10

Adam

17 nov 2025

·

Soggiorno di 1 notte

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

8

Israel

6 ago 2025

·

Soggiorno di 1 notte

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

We had a great overall experience at this hotel – the property is beautiful, the staff was friendly and professional, and the amenities were top-notch. It’s a place with a lot of potential for a perfect stay. However, the one issue we had was a pipe that ripped during our stay, which left the carpet in our room wet for nearly half of our visit. While maintenance did fix the problem, we were disappointed that there was no compensation or adjustment offered, especially considering the amount we paid for the room. It did affect our comfort and experience. Despite this, the hotel itself is very nice, and the staff really did their best to help. With a little more attention to guest recovery in situations like this, it would be a 5-star experience.

8

Caroll

6 set 2023

·

Soggiorno di 3 notti

Overpriced. The hotel smelled weird in the halls and rooms. The pillows were to thin. It's good location but in general I expected more

Overpriced. The hotel smelled weird in the halls and rooms. The pillows were to thin. It's good location but in general I expected more

4

Atul

6 lug 2023

·

Soggiorno di 5 notti

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

4

Dana

14 mar 2024

·

Soggiorno di 1 notte

stain on sheets, no compensation, just offered an apology. Nice hotel however the cleanliness is very poor.

stain on sheets, no compensation, just offered an apology. Nice hotel however the cleanliness is very poor.

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Camere

Le esperienze variano: alcune camere sono spaziose e confortevoli, mentre altre appaiono piccole o datate. Si menzionano rumori ai piani inferiori e occasionali problemi con la TV/telefono o la connessione Wi-Fi.

Recensioni degli ospiti correlate

6

Daniel

24 set 2024

·

Soggiorno di 1 notte

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

10

Celia

30 nov 2024

·

Soggiorno di 5 notti

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

I loved my stay in the hospital. Very pleasant. The staff was very attentive. Excellent facilities. The room was spacious, comfortable, clean, way more than I would expect for a 5-star hotel. Will definitely go there again.

6

Soo

26 ott 2024

·

Soggiorno di 7 notti

Internet service went out just before the zoom meeting and it caused quite a trouble

Internet service went out just before the zoom meeting and it caused quite a trouble

6

Elizabeth

14 ott 2023

·

Soggiorno di 5 notti

Rooms could use a new revamp, old curtains and poor air circulation

Rooms could use a new revamp, old curtains and poor air circulation

6

Vanessa

5 gen 2025

·

Soggiorno di 1 notte

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

4

Fengli

22 set 2024

·

Soggiorno di 2 notti

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

Facility is aged and drainage very easy to get clogged. When dialing front desk for service help, either no answer, or respond very slowly. It is very noisy even after midnight, loud music playing and yelling by guests.

10

Krista

28 mag 2024

·

Soggiorno di 2 notti

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

6

David

3 giu 2024

·

Soggiorno di 1 notte

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating. However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all. Incredibly over priced, but then that's due to the location ! All in all not worth the money.

10

Dan

12 giu 2025

·

Soggiorno di 1 notte

The room was a bit small for the price, but very nice.

The room was a bit small for the price, but very nice.

2

Lloyd

2 gen 2025

·

Soggiorno di 2 notti

We booked the hotel 4 months in advance as we have a small child so we booked a 50m2 room upon arrival we was allocated a smaller room than we booked and paid for back in August the room had a service elevator taking up half of it making the whole experience not as we booked.

We booked the hotel 4 months in advance as we have a small child so we booked a 50m2 room upon arrival we was allocated a smaller room than we booked and paid for back in August the room had a service elevator taking up half of it making the whole experience not as we booked.

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Servizio

Il personale è ampiamente descritto come cordiale, attento e professionale. Tuttavia, i problemi ricorrenti includono check-in lunghi o disorganizzati, follow-up inconsistenti e una limitata capacità di risolvere i problemi in alcuni casi.

Recensioni degli ospiti correlate

10

said

29 mag 2025

·

Soggiorno di 4 notti

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

Great location. Amazing service and helpful staff. The club lounge was a great addition to our trip. We will come back definitely next time we visit London

8

Antonia

21 mag 2024

·

Soggiorno di 6 notti

Staff did follow up when there was an issue.

Staff did follow up when there was an issue.

4

Simon

1 feb 2025

·

Soggiorno di 1 notte

We have stopped so many times, however recently things have been far less pleasurable. At Christmas, front of house service was poor. This time we were let down by a ‘policy’ (I quote the hotel) whereby if you have incurred cost over night in excess of your deposit you are barred from returning to your room when you temporarily leave the next morning for breakfast. We went for breakfast with our 5 week old baby and were locked out our room on return leaving us unable to access our child’s milk/bottles etc. Usually, you would expect a helpful response - a message on the tv perhaps asking to settle up the £99, or a nice call, however the exceptionally smug and unhelpful ‘front desk manager’ made sure his feelings were known. Having spent so much time here over the years, recent experiences with the front desk management have been poor. If you genuinely want a repeat business experience I would advise caution.

We have stopped so many times, however recently things have been far less pleasurable. At Christmas, front of house service was poor. This time we were let down by a ‘policy’ (I quote the hotel) whereby if you have incurred cost over night in excess of your deposit you are barred from returning to your room when you temporarily leave the next morning for breakfast. We went for breakfast with our 5 week old baby and were locked out our room on return leaving us unable to access our child’s milk/bottles etc. Usually, you would expect a helpful response - a message on the tv perhaps asking to settle up the £99, or a nice call, however the exceptionally smug and unhelpful ‘front desk manager’ made sure his feelings were known. Having spent so much time here over the years, recent experiences with the front desk management have been poor. If you genuinely want a repeat business experience I would advise caution.

8

ferda

16 nov 2023

·

Soggiorno di 4 notti

Overall, we had a fine stay. There were a few flaws. One is we were told at the checkin that they would call us when the room was ready, but they didn’t. Second, again at the checkin, we were not told that because we booked executive room, we could use the executive lounge for services like breakfast and afternoon services. Later we were credited to compensate the one day we missed these services. Other than these, the room was spacious, hotel was conveniently located, and team was generally friendly.

Overall, we had a fine stay. There were a few flaws. One is we were told at the checkin that they would call us when the room was ready, but they didn’t. Second, again at the checkin, we were not told that because we booked executive room, we could use the executive lounge for services like breakfast and afternoon services. Later we were credited to compensate the one day we missed these services. Other than these, the room was spacious, hotel was conveniently located, and team was generally friendly.

2

Lakshmi

31 mar 2025

·

Soggiorno di 1 notte

Very very bad customer service and zero service recovery. Won’t ever stay here again

Very very bad customer service and zero service recovery. Won’t ever stay here again

6

Lakshmi

26 mar 2025

·

Soggiorno di 5 notti

The booking and check in process were disappointing. Our fully paid for room was cancelled hours before we arrived and it took them close to 2 hours to give us a room - 2 hours after the check in time of 3 pm The TV and phone in the room didn’t work

The booking and check in process were disappointing. Our fully paid for room was cancelled hours before we arrived and it took them close to 2 hours to give us a room - 2 hours after the check in time of 3 pm The TV and phone in the room didn’t work

10

Adam

17 nov 2025

·

Soggiorno di 1 notte

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

10

jasvir

11 lug 2025

·

Soggiorno di 4 notti

We had an issue on arrival but was taken care of by the floor manager Will in minutes and in a professional manner … excellent staff and amazing service highly recommend this property

We had an issue on arrival but was taken care of by the floor manager Will in minutes and in a professional manner … excellent staff and amazing service highly recommend this property

10

Diana

4 lug 2025

·

Soggiorno di 6 notti

Wonderful hotel! Very attentive staff that provide outstanding service. Can’t wait to come back

Wonderful hotel! Very attentive staff that provide outstanding service. Can’t wait to come back

4

Atul

6 lug 2023

·

Soggiorno di 5 notti

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready

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Posizione

La posizione a Mayfair è centrale e comoda per lo shopping, i ristoranti e i trasporti. Occasionalmente, il rumore proveniente da eventi nelle vicinanze o da strade di servizio influisce su alcune camere.

Recensioni degli ospiti correlate

10

Scott

23 giu 2023

·

Soggiorno di 5 notti

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️

10

Michael

28 giu 2025

·

Soggiorno di 1 notte

Load music due to concert in Hyde Park till after 10pm were not warned about this when booking

Load music due to concert in Hyde Park till after 10pm were not warned about this when booking

10

Gregory

23 apr 2025

·

Soggiorno di 3 notti

Location in Mayfair and great staff

Location in Mayfair and great staff

10

Krista

28 mag 2024

·

Soggiorno di 2 notti

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!

10

Jorge

24 mag 2024

·

Soggiorno di 3 notti

Great location

Great location

8

feroz

21 nov 2023

·

Soggiorno di 1 notte

CLOSE TO AMENINITIES AND RESTAURBNTS

CLOSE TO AMENINITIES AND RESTAURBNTS

10

Robert

14 gen 2024

·

Soggiorno di 1 notte

Met up with friends here for a night out. Lovely hotel in a great location. Been here a number of times now. Highly recommend

Met up with friends here for a night out. Lovely hotel in a great location. Been here a number of times now. Highly recommend

10

Michael

19 mag 2024

·

Soggiorno di 2 notti

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.

10

Rizwan

21 mag 2025

·

Soggiorno di 6 notti

JW Marriott Grosvenor House London is located in central London with an excellent location. Both the hotel and the service were phenomenal.

JW Marriott Grosvenor House London is located in central London with an excellent location. Both the hotel and the service were phenomenal.

10

Teguh

24 set 2024

·

Soggiorno di 4 notti

Good hotel on the skirt of Mayfair, require a bit of walking to the center of the action.

Good hotel on the skirt of Mayfair, require a bit of walking to the center of the action.

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Ristorazione

La colazione e il servizio in camera ricevono elogi, e il bar JW Steakhouse è menzionato. Le preoccupazioni includono una varietà limitata della colazione, una scarsa qualità/rapporto qualità-prezzo della colazione in camera, inclusioni poco chiare e un avvistamento di topi/ratti segnalato nelle aree ristorazione.

Recensioni degli ospiti correlate

6

Daniel

24 set 2024

·

Soggiorno di 1 notte

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing. Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee. The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable. We would not stay here again. It was not worth the money and the service was poor. The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs. The lady checking us out was lovely and much more efficient and warm.

6

Redferd

25 gen 2024

·

Soggiorno di 1 notte

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it. Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price. The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.

10

jayne

9 feb 2024

·

Soggiorno di 1 notte

It was amazing as always ! I was asked before the trip if it was any celebration and said was for my 65th birthday. We were upgraded to a lovely suite and when returned later in the day found we had been gifted a lovely chocolate Grover dog shaped cake with a card wishing me a happy birthday. The executive room for breakfast as always was good and enjoyed a chilled evening with complimentary wine! Already planning when to return for our next trip

It was amazing as always ! I was asked before the trip if it was any celebration and said was for my 65th birthday. We were upgraded to a lovely suite and when returned later in the day found we had been gifted a lovely chocolate Grover dog shaped cake with a card wishing me a happy birthday. The executive room for breakfast as always was good and enjoyed a chilled evening with complimentary wine! Already planning when to return for our next trip

6

Vanessa

5 gen 2025

·

Soggiorno di 1 notte

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

Very dull room, with old fashioned furnishings feeling more like 3 or 4 star. Hard bed, cold marble floor in bathroom (no underfloor heating) towels covered heated towel rail so essentially bathroom not heated. Couldn’t connect tv/device. On the plus side, fabulous breakfast.

8

Ellin

9 ago 2023

·

Soggiorno di 5 notti

Maitre’d in the restaurant lounge was spectacular. He accommodates every request. Very professional.

Maitre’d in the restaurant lounge was spectacular. He accommodates every request. Very professional.

2

Daniel

27 set 2025

·

Soggiorno di 1 notte

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

For one of Londons best hotels, they have a major rat problem. Attended an event in the huge hall downstairs, after dinner once the lights were on we saw at least a dozen rats running around darting under the tables where the table cloths meet the floor. I am glad we never saw them in the dark! I must add, I skipped breakfast!

10

Adam

17 nov 2025

·

Soggiorno di 1 notte

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

Clean room, great service all round. Especially Jacob at the JW steakhouse bar and Ellie checking out. Was able to check in early as well which was amazing!

8

Rose

18 dic 2024

·

Soggiorno di 1 notte

Loved the hotel. Breakfast wasn’t much choice though

Loved the hotel. Breakfast wasn’t much choice though

10

justin

7 lug 2023

·

Soggiorno di 1 notte

Amazing stay at The Marriott, staff helpful and friendly, great location, excellent rooms and room service

Amazing stay at The Marriott, staff helpful and friendly, great location, excellent rooms and room service

10

Eugenio

25 feb 2024

·

Soggiorno di 3 notti

Excellent staff, service, food and very comfortable.

Excellent staff, service, food and very comfortable.

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8

Daniel

22 set 2026

·

Soggiorno di 1 notte

Personally the hotel needs a few things to be updated. The bed was incredibly hard and uncomfortable. The bathroom tiles were tired, damaged and broken and the lip to the bathroom is a trip hazard where the carpet is overlaid over the tiles. There was a month and a half out of date item in the mini bar that after a long day I drank, without contemplating it would be out of date by 6 weeks. Thankfully apple juice but it was off and by the time I worked out why it tasted bad, it was too late and I had drank some. I would have liked more thought and consideration at the reception desk when told. Nothing at all offered and they just said they would see the in-room team. I had drank something 6 weeks out of date in a 5 star hotel. Nothing. Nothing at all done. The actual room service was good, the food good enough. Set up formal for the type of food served but I was grateful to eat actual food. The room was spacious enough but the bed was incredibly hard, it was the worst nights sleep that I have had in a hotel stay in many, may years. I was so grateful to stay, I was with my boss and team members, so I didn't make a fuss, but honestly not good enough.

Personally the hotel needs a few things to be updated. The bed was incredibly hard and uncomfortable. The bathroom tiles were tired, damaged and broken and the lip to the bathroom is a trip hazard where the carpet is overlaid over the tiles. There was a month and a half out of date item in the mini bar that after a long day I drank, without contemplating it would be out of date by 6 weeks. Thankfully apple juice but it was off and by the time I worked out why it tasted bad, it was too late and I had drank some. I would have liked more thought and consideration at the reception desk when told. Nothing at all offered and they just said they would see the in-room team. I had drank something 6 weeks out of date in a 5 star hotel. Nothing. Nothing at all done. The actual room service was good, the food good enough. Set up formal for the type of food served but I was grateful to eat actual food. The room was spacious enough but the bed was incredibly hard, it was the worst nights sleep that I have had in a hotel stay in many, may years. I was so grateful to stay, I was with my boss and team members, so I didn't make a fuss, but honestly not good enough.

10

Hayley

4 set 2026

·

Soggiorno di 1 notte

Staying at the Grosvenor is a fabulous experience from the front door staff, the reception team and the clean and luxurious rooms. Can’t fault it

Staying at the Grosvenor is a fabulous experience from the front door staff, the reception team and the clean and luxurious rooms. Can’t fault it

10

Anders

25 lug 2026

·

Soggiorno di 5 notti

Very nice hotel. Super location

Very nice hotel. Super location

10

Jeremy

24 lug 2026

·

Soggiorno di 1 notte

Incredible hotel. Best bourbon bar ever. Highly recommended!

Incredible hotel. Best bourbon bar ever. Highly recommended!

10

Sonia

15 lug 2026

·

Soggiorno di 1 notte

Staff went above and beyond. Evelyn on the desk was so helpful. Lovely relaxed atmosphere but classy hotel.

Staff went above and beyond. Evelyn on the desk was so helpful. Lovely relaxed atmosphere but classy hotel.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

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Prezzi per le prossime date

ottobre 2026

novembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta pagamenti con carte di credito, carte di debito, dispositivi mobili e i contanti
Le transazioni senza contanti sono disponibili
Non è possibile garantire la disponibilità delle camere insonorizzate.
La struttura è dotata di un estintore antincendio e un rilevatore di fumo
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

Fino a 2 bambini o ragazzi di età pari o inferiore a 11 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.

Sono previsti limiti di altezza per il parcheggio.

Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni e gli ospiti possono accedere alle loro camere con un dispositivo mobile.
Sono disponibili il check-in senza contatti e il check-out senza contatti.

Costo colazione continentale: 35 GBP a persona (importo approssimativo).
Servizio parcheggio: 60 GBP, al giorno
Il check-in anticipato è a pagamento e soggetto a disponibilità
Il check-out posticipato è a pagamento e soggetto a disponibilità
Letto aggiuntivo: 80.0 GBP a notte
Costo del servizio: 5 %

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.