Name: Comfort Suites San Antonio North - Stone Oak
Address: 1754 North Loop 1604 East, San Antonio, Texas, USA, San Antonio, Texas, US
Price range: 79 $–123 $ per night
Rating: 8.25

Was Gäste sagen

Im Comfort Suites San Antonio North - Stone Oak heben Reisende die verkehrsgünstige und ruhige Lage in der Nähe von Einkaufsmöglichkeiten und Autobahnen sowie das häufig freundliche Personal hervor. Allerdings wird die Qualität der Zimmer als gemischt beschrieben – geräumig, aber veraltet oder muffig – und die Sauberkeit reicht von sehr sauber bis inkonsistent.

Wiederkehrende Probleme mit der Einrichtung sind ein defekter oder langsamer Aufzug, ein kleiner oder schlecht gewarteter Pool, unregelmäßiges warmes Wasser und Berichte über Einbrüche in die Fahrzeuge auf dem Parkplatz. Das Feedback zum Frühstück ist gemischt: Einige genießen warme Speisen und Waffeln, während andere es als fade oder begrenzt bezeichnen. Erwarten Sie eine komfortable Basis mit freundlichem Service, aber ungleichmäßiger Instandhaltung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist gemischt: Wiederholt werden ein defekter oder langsamer Aufzug, ein kleiner oder schmutziger/geschlossener Pool und Einbrüche auf dem Parkplatz erwähnt. Warmes Wasser und ein einfacher Fitnessraum werden bemängelt, obwohl das Business Center für einige funktionierte.

Reinigung

Das Feedback zur Sauberkeit ist inkonsistent und reicht von sehr sauberen Zimmern bis hin zu Berichten über fleckige Teppiche, Gerüche, Schädlinge (Kakerlaken und einige Berichte über Bettwanzen) und versäumte Reinigungsarbeiten.

Ähnliche Gästebewertungen

4

Christopher

18. Feb. 2025

·

Aufenthalt am 2 Nächte

Dirty towels from previous guest on closet floor and wet. Used takeout containers in the cabinet. Wet mildew scent on the first floor. Only redeeming quality was a hot shower.

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2

darrell

25. März 2025

·

Aufenthalt am 1 Nacht

Filthy!!!!! Stained mattress and dirty carpet!

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4

Wendy Flores

15. Juni 2025

·

Aufenthalt am 1 Nacht

The room was not cleaned properly. It was not completly vacuumed, there was a bug and some hair on the bed, plus it smelled like mold.

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2

Amanda

27. Dez. 2025

·

Aufenthalt am 1 Nacht

The pictures are not updated at all. When we woke up my husband thought he saw a roach but when I looked it was bed bug! I pray we didn't bring any home with us. The first room we were given hadn't been cleaned. The sheets were rolled up on the bed. I didn't even look at the rest of the room. Only one elevator worked if that what you wanna call it. It felt like it was going to fall every time we used it. It says on the wall its a non smoking hotel. My room smelled like cigarettes bad! The only thing good was the man that checked us in. He was cool.

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2

Latasha

6. Juli 2023

·

Aufenthalt am 1 Nacht

The room was not cleaned properly. On the side of one of the beds There was vomit on side of bed, a cup with tobacco chew and fast food soda on the floor. I did get another room but this time the sheet had blood stains and the toilet would not flush and ran all night. It was a terrible experience!

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6

Valerie

20. Okt. 2025

·

Aufenthalt am 2 Nächte

The guy at the front was courteous and helpful. The room was nice and appeared clean and tidy but there were some nail clippings, food, dirt, etc., behind the nightstand that I could easily see (if i can see, so can the cleaner...) when inspecting for bedbugs. I make it a habit of checking the bedding and furniture for critters before settling in because I have had a previous bad experience. I immediately found evidence of bed bugs on both beds. One had newer eggs under/behind the pillow and the other under the bed skirt. It APPEARED to be an early infestation, due to the bug stage and lack of stains on the actual mattress. As we were pulling the skirting back to get a better look at an egg, we disturbed it and a bug that ran up the side of the mattress. We immediately left, alerted the front desk agent, who immediately contacted management. Hopefully they care enough to handle it, so as not to spread them to others. The agent was courteous, understanding, and helpful in getting our room refunded. I am sure all hotels deal with this and overall, the agent was a 5, appearance was a 5 and the refund process with Hotels.com was smooth. I just hope it gets resolved. You have to stay on top of that. My only regret is not killing the bug for them because they can be hard to locate and bring out of hiding. We were lucky enough to get a pic because it was slow and obviously hadn't eaten much lately. It won't let me upload the video. Hate to bad review but had to mention it!

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6

Paola

23. Dez. 2024

·

Aufenthalt am 1 Nacht

The rooms are outdated and the beds are not very comfortable. My room was not cleaned properly.

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6

Isaias

4. Mai 2025

·

Aufenthalt am 1 Nacht

The blankets were dirty, they had blood stains and red spots.

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4

Victoria

26. März 2025

·

Aufenthalt am 3 Nächte

Although the staff was extremely friendly The property was not kept up. When you walk in the front, it appeared clean, but an overwhelming smell of constant room spray was was being sprayed in the air, which was very strong and pungent. When it wasn’t so noticeable, you could smell the must in the air. One elevator did not work, and we had been told by staff that it had been out for quite a while, so it made it very hard and slow to go up and down the elevator. The room was extremely dirty. Hair all over the floor, even found hair in one of the beds when we pulled back the sheets. Had to buy Lysol wipes to clean the ceramic part of the floor because feet were constantly turning black also had to wear socks every time you were in the room.

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4

DeLainna

20. Jan. 2024

·

Aufenthalt am 1 Nacht

The attendant at the front desk was dressed like she just rolled out of bed (fine, since we arrived at 10pm). But she got a bit snippy with me when I was trying to use the the card reader. She thought I wasn’t following instructions but it turned out the problem was on her end. She apologized. We (hubby, kids and I) made it up to the room, which was a nice size. The carpet all around needs a good cleaning. There wasn’t debris on the floor so it’s evident that they vacuumed but it visibly hadn’t been cleaned in a while. The bathroom unfortunately was the biggest concern. I noticed as I was changing for bed, that the base of the toilet had dried pee with curly hair stuck to it (I took pictures). The base of the tub was neglected too. It was a poor cleaning job. I did show the desk attendant the pics the next day and she was so unconcerned. Breakfast (according to my 8, 12 and 14yr old) was not good. They all said the waffle batter is as cheap and watered down as it gets. The waffles didn’t taste good. I totally expected that but my poor kids were shocked. I will say, the beds were comfortable! So they have that going for them. Glad it was only for a night. I didn’t have super high expectations (after all, it’s a Comfort Inn), but reviews were decent and it was only for one night (overpriced but cheaper than other hotels nearby). I WILL NOT be back to another one. I’ll pay the extra to stay where it’s clean and we’d be comfortable.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind im Allgemeinen geräumig, aber die Einrichtung wirkt auf einige veraltet, mit dünnen Wänden und Lärm aus dem Flur. Der Komfort variiert mit gemischten Rückmeldungen zu Betten und Kissen sowie einigen Kommentaren zu muffiger Luftfeuchtigkeit und Problemen mit Fernseher/Internet.

Dienstleistung

Die Mitarbeiter sind oft freundlich, einladend und hilfsbereit, obwohl mehrere Gäste langsame oder ausbleibende Reaktionen an der Rezeption, inkonsistente Nachverfolgung und uneinheitliche Problemlösung erlebten.

Standort

Günstige Lage in der Nähe von Autobahnen, Einkaufsmöglichkeiten, Restaurants und einem Kino; Einige Gäste fanden das Hotel anfangs etwas schwer zugänglich oder zu finden.

Gastronomie

Das Frühstück ist im Allgemeinen in Ordnung, mit warmen Speisen und Waffeln, und wird manchmal gelobt, aber mehrere Gäste fanden es fade, begrenzt oder durchschnittlich.

Monat	Durchschnittspreis
Januar	74 $
Februar	82 $
März	92 $
April	88 $
Mai	87 $
Juni	85 $
Juli	98 $
August	83 $
September	77 $
Oktober	85 $
November	80 $
Dezember	78 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $92	15 $94	16 $83	17 $83	18 $102	19 $114
20 $86	21 $86	22 $87	23 $87	24 $80	25 $102	26 $120
27 $82	28 $83	29 $83	30 $83

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $82	2 $112	3 $112
4 $83	5 $88	6 $84	7 $88	8 $88	9 $106	10 $114
11 $79	12 $88	13 $88	14 $88	15 $88	16 $114	17 $123
18 $88	19 $88	20 $88	21 $88	22 $88	23 $106	24 $123
25 $79	26 $88	27 $88	28 $88	29 $88	30 $106	31 $106

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